Senior Security at a comms service provider with 11-50 employees
Real User
Top 20
2023-02-28T14:01:34Z
Feb 28, 2023
It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan.
What is remote monitoring and management (RMM)? RMM is the process in which system administrators or managed service providers (MSPs) use software to remotely monitor and maintain an organization’s IT architecture.
The solution's service is good.
The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter.
It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan.
I like the remote connectivity, reporting suite, and patch management module.
The most valuable feature of N-able N-central is the many options it has.