We performed a comparison between Kaseya VSA and Microsoft Windows Server Update Services based on real PeerSpot user reviews.
Find out in this report how the two Patch Management solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The patching is very efficient and we can rely on the alerts that we receive."
"The product's support team is very quick to respond, especially because the tool's technical team operates in the same time zone where I am located."
"The most valuable feature of Kaseya VSA is the ability to control laptops remotely."
"The most valuable features of the solution are its ability to offer control remotely to its users and provide patching capabilities to users."
"The remote support is the most valuable aspect of the solution."
"When compared to what we were previously using, one of the most appealing features is that it combines remote control, patch management, and software management into a single portal."
"We can schedule the patching of the endpoints."
"The backup tool is highly useful, offering a fast and efficient way to retrieve and restore data."
"Downloads critical reports separately."
"Once we configure it and it keeps updating the patches, all I need to do is filter out which patches are required or not."
"We get server updates from the internet and from the Bluetooth server. All of the clients are connected to it, and they're all updated from this exact server. It updates automatically."
"The interface is easy to use."
"Microsoft Windows Server Update Services is highly stable. It is one of the most stable solutions from Microsoft."
"PowerShell is a valuable feature."
"The reporting capabilities that help maintain compliance and security are good."
"I like that we could evaluate every client and compare some weaknesses and vulnerability exploits in Microsoft Windows Server Update Services. This is a useful way to test applications against an attacker attempting to exploit the operating system."
"Some configurations and abilities from the system are not of use. The solution should offer webinars or some sort of training offerings to help users learn what the system can do and how it can be done."
"The solution is hard to use at first until you understand how it works."
"There should be more Mac support. Whenever a new Mac operating system comes out, the support is very limited. It takes them a while to get things up to date. We're seeing more and more people move to Mac from the Windows environment for various reasons, but their support for Mac is very limited. A lot of it might have to do with Mac itself, but there are ways to improve upon that. That would be my biggest thing for improvement."
"It never functioned as intended."
"The user interface is somewhat outdated."
"The product's user interface is an area with certain shortcomings where improvements are required."
"The technical support of the solution is an area with shortcomings that needs improvement."
"The predefined reports are not up to the mark and you have to do a lot of customization."
"Microsoft Windows Server Update Services must include functions for providing updates about inventory."
"The product must improve its support."
"The ability to have more fine control within this solution is very important. It is not available for the solution in its current state."
"The security could be improved."
"The product must integrate with third-party applications."
"It would be good if it could deploy third-party patches or applications."
"The solution's stability could be improved because sometimes, there are some problems in communication and sending updates and patches."
"The approval process must be improved."
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Kaseya VSA is ranked 4th in Patch Management with 29 reviews while Microsoft Windows Server Update Services is ranked 3rd in Patch Management with 41 reviews. Kaseya VSA is rated 7.6, while Microsoft Windows Server Update Services is rated 8.0. The top reviewer of Kaseya VSA writes "Broken from the beginning and never functioned as anticipated". On the other hand, the top reviewer of Microsoft Windows Server Update Services writes "Lets us manage all our organization's updates from a single management console". Kaseya VSA is most compared with Microsoft Configuration Manager, ConnectWise Automate, NinjaOne, Datto Remote Monitoring and Management and N-able N-central, whereas Microsoft Windows Server Update Services is most compared with BigFix, ManageEngine Patch Manager Plus, Microsoft Configuration Manager, Quest KACE Systems Management and Ivanti Neurons Patch for Intune. See our Kaseya VSA vs. Microsoft Windows Server Update Services report.
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