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Automox vs Microsoft Windows Server Update Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Automox customer support is highly praised for its responsiveness, knowledge, and attentiveness, often viewed as a valuable partnership.
Sentiment score
8.5
Customer service for Microsoft Windows Server Update Services is mixed, with praise for premium support but issues with wait times and responsiveness.
 

Room For Improvement

No sentiment score available
Automox needs to improve profile syncing, notifications, access control, inventory, multi-group policies, workstation access, and patch bandwidth reduction.
Sentiment score
5.2
Microsoft Windows Server Update Services requires improvements in usability, package validation, update grouping, reporting, integration, automation, stability, and security.
 

Scalability Issues

No sentiment score available
Automox handles numerous endpoints efficiently, though some users report challenges with multi-tenant manageability, load times, and minor issues.
Sentiment score
7.9
Microsoft Windows Server Update Services supports high scalability, multi-level environments, hierarchical updates, and cloud integration for large enterprises.
 

Setup Cost

No sentiment score available
Automox offers cost-effective endpoint management at around $2 per month with support for multiple OS and straightforward licensing.
Sentiment score
7.6
Microsoft Windows Server Update Services is free with Windows Server, but additional storage and broader licensing costs may apply.
 

Stability Issues

No sentiment score available
Automox is highly stable, fast, and reliable, with prompt maintenance and mostly positive user experiences in a cloud-based environment.
Sentiment score
7.9
Microsoft Windows Server Update Services is highly stable and reliable, though occasional bugs may occur depending on version and environment.
 

Valuable Features

Sentiment score
8.1
Automox offers cloud-native architecture, cross-platform compatibility, intuitive interface, robust patch management, automation, and enhances workflow efficiency with seamless deployments.
Sentiment score
7.9
Microsoft Windows Server Update Services offers centralized, scalable update management, detailed control, automated deployment, and compliance reporting for security and feature updates.
 

Categories and Ranking

Automox
Ranking in Patch Management
14th
Average Rating
8.8
Reviews Sentiment
8.1
Number of Reviews
10
Ranking in other categories
Vulnerability Management (46th), Endpoint Protection Platform (EPP) (55th), Enterprise Mobility Management (EMM) (18th)
Microsoft Windows Server Up...
Ranking in Patch Management
3rd
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Patch Management category, the mindshare of Automox is 4.0%, up from 3.4% compared to the previous year. The mindshare of Microsoft Windows Server Update Services is 10.0%, down from 14.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Jack Leung - PeerSpot reviewer
Easy to use and deploy agents but needs more stability
We just need to deploy the agent to the endpoints. We don't need to set up anything. For a single agent, it takes one or two minutes. However, we deployed globally, and you need to take into consideration the time it will take to deploy across each endpoint. It's very simple to deploy. We had three or four engineers take care of the implementation.
AANKITGUPTAA - PeerSpot reviewer
Easy to download and patch but needs to be a generic patch management solution
We have a web-based GUI and can access it from other systems, also. We can always update all the policies and patches with ease if there is a good GUI. They need to continue to offer the GUI interface to make patching easier. They should offer patch management across platforms. They should also include application software. Catered options should be included for different applications. They should offer a generic patch management solution for general applications.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Government
11%
Manufacturing Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Automox?
It's easy to deploy agents to endpoints.
What is your experience regarding pricing and costs for Automox?
We do pay a monthly licensing fee. I'd rate the pricing as average. It's not cheap yet not too expensive. You can also pay for more support if you require them to provide consultancy services.
What needs improvement with Automox?
They need to improve the automation features. It could be more stable.
What is your experience regarding pricing and costs for Microsoft Windows Server Update Services?
Our experience with Microsoft Windows Server Update Services involves no setup cost or licensing fees, as it is included with our existing licenses.
What needs improvement with Microsoft Windows Server Update Services?
There are several areas needing improvement, including the management of third-party patches, better enforcement of patch deployment on user PCs, and the ability to schedule updates at specific tim...
 

Also Known As

No data available
Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
 

Learn More

 

Overview

Find out what your peers are saying about Automox vs. Microsoft Windows Server Update Services and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.