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ManageEngine Patch Manager Plus vs Microsoft Windows Server Update Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.3
ManageEngine Patch Manager Plus offers highly responsive customer support, often resolving queries within hours, earning high user satisfaction ratings.
Sentiment score
8.5
Customer service for Microsoft Windows Server Update Services is mixed, with praise for premium support but issues with wait times and responsiveness.
 

Room For Improvement

Sentiment score
5.7
ManageEngine Patch Manager Plus needs improvements in support, UI, communication, out-of-network patching, intelligence, reporting, setup, updates, speed, compatibility, testing, pricing, and hardware management.
Sentiment score
5.2
Microsoft Windows Server Update Services requires improvements in usability, package validation, update grouping, reporting, integration, automation, stability, and security.
 

Scalability Issues

Sentiment score
6.5
ManageEngine Patch Manager Plus scales efficiently, supports many OS and apps, and users appreciate its manageable licensing for large environments.
Sentiment score
7.9
Microsoft Windows Server Update Services supports high scalability, multi-level environments, hierarchical updates, and cloud integration for large enterprises.
 

Setup Cost

No sentiment score available
Users find ManageEngine Patch Manager Plus pricing moderate, with annual costs around $5,000 and varying opinions on affordability.
Sentiment score
7.6
Microsoft Windows Server Update Services is free with Windows Server, but additional storage and broader licensing costs may apply.
 

Stability Issues

Sentiment score
8.5
ManageEngine Patch Manager Plus is highly stable, consistently performs well, and is easy to deploy and operate across servers and workstations.
Sentiment score
7.9
Microsoft Windows Server Update Services is highly stable and reliable, though occasional bugs may occur depending on version and environment.
 

Valuable Features

Sentiment score
8.6
Comprehensive, user-friendly centralized management tool offering multi-OS support, automation, patching, vulnerability management, and reporting with rollback capabilities.
Sentiment score
7.9
Microsoft Windows Server Update Services offers centralized, scalable update management, detailed control, automated deployment, and compliance reporting for security and feature updates.
 

Categories and Ranking

ManageEngine Patch Manager ...
Ranking in Patch Management
6th
Average Rating
8.4
Reviews Sentiment
7.8
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Microsoft Windows Server Up...
Ranking in Patch Management
3rd
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
47
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Patch Management category, the mindshare of ManageEngine Patch Manager Plus is 9.9%, up from 7.3% compared to the previous year. The mindshare of Microsoft Windows Server Update Services is 10.0%, down from 14.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Sereyreach Dy - PeerSpot reviewer
A tool for vulnerability patching and easy management of patches with a great technical support team
Products like Tenable or CrowdStrike offer a good and less complicated user interface. The user interface of ManageEngine Patch Manager Plus needs to be made more user-friendly, simplified, and less complicated. For additional features in the solution, I would want the solution to provide me with a detailed view of each patch. If the solution could copy that information and show it on the console, instead of having to click on the plugin ID or the plugin name to redirect you to the patch and all its related information, the need to be redirected to another website to read all the information can be eliminated, and it would be great.
AANKITGUPTAA - PeerSpot reviewer
Easy to download and patch but needs to be a generic patch management solution
We have a web-based GUI and can access it from other systems, also. We can always update all the policies and patches with ease if there is a good GUI. They need to continue to offer the GUI interface to make patching easier. They should offer patch management across platforms. They should also include application software. Catered options should be included for different applications. They should offer a generic patch management solution for general applications.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Government
11%
Manufacturing Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ManageEngine Patch Manager Plus?
The solution needs to improve its testing environment and reporting. For example, if a patch doesn't work for SQL 9 but works for SQL 10, a comparison report would be helpful. I think ManageEngine ...
What is your experience regarding pricing and costs for Microsoft Windows Server Update Services?
Our experience with Microsoft Windows Server Update Services involves no setup cost or licensing fees, as it is included with our existing licenses.
What needs improvement with Microsoft Windows Server Update Services?
There are several areas needing improvement, including the management of third-party patches, better enforcement of patch deployment on user PCs, and the ability to schedule updates at specific tim...
 

Also Known As

No data available
Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
 

Overview

 

Sample Customers

IKEA Honda UNICEF The University of Georgia Evander
Information Not Available
Find out what your peers are saying about ManageEngine Patch Manager Plus vs. Microsoft Windows Server Update Services and other solutions. Updated: October 2024.
816,192 professionals have used our research since 2012.