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ManageEngine Patch Manager Plus vs Microsoft Windows Server Update Services comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.8
ManageEngine Patch Manager Plus enhanced efficiency, security, and productivity with centralized management, automation, and an intuitive interface for users.
Sentiment score
8.0
Microsoft Windows Server Update Services automates updates, reduces downtime, minimizes costs, and simplifies management without additional purchase or effort.
Compared to other products, ManageEngine provides good return on investment within five years.
 

Customer Service

Sentiment score
8.3
ManageEngine Patch Manager Plus has excellent customer service with responsive technical support that resolves issues efficiently.
Sentiment score
4.5
Users find Windows Server Update Services user-friendly, but opinions on support quality and speed are mixed, with documentation helpful.
Customer service and support are excellent, with a perfect score of ten out of ten.
Premium support does not have any benefits.
There was a time when contacting the support agency was more straightforward.
 

Scalability Issues

Sentiment score
5.7
ManageEngine Patch Manager Plus excels in scalability and multi-OS support, though scaling may require temporary downtime considerations.
Sentiment score
7.4
Microsoft Windows Server Update Services effectively supports scalable enterprise needs but may face challenges in very large organizations.
Scalability requires downtime for performance adjustments.
Though there are options to use Microsoft MS SQL, it does not support more than 3,000 clients.
 

Stability Issues

Sentiment score
8.7
ManageEngine Patch Manager Plus is stable and efficient, rated highly for reliable performance, easy deployment, and no issues during use.
Sentiment score
7.9
Microsoft Windows Server Update Services is generally stable with strong performance but may face minor issues with specific versions or hardware.
 

Room For Improvement

ManageEngine Patch Manager Plus needs improvements in usability, compatibility, reporting, support, pricing, and interface simplicity for better user experience.
Windows Server Update Services needs improvements in user interface, integration, stability, security, automation, and update efficiency.
Instead of separate technician licenses for each product, there should be a single bundled license to simplify licensing requirements.
When the patch testing works well, there is no need for patch management rollbacks.
 

Setup Cost

ManageEngine Patch Manager Plus offers affordable pricing with options like endpoint-based to server-based licensing, impacting future costs.
WSUS is included with Windows Server licenses, but costs differ based on deployment complexity and Microsoft's enterprise agreements.
ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal.
It's a free service.
It's free.
 

Valuable Features

ManageEngine Patch Manager Plus simplifies centralized patch management with automation, multi-OS support, and comprehensive reporting for diverse platforms.
Effective Group Policy integration ensures stable performance, centralized management, efficient updates, scalability, enhanced security, and cost-effective deployment.
The software covers platform security and application security, ensuring everything is updated at the endpoint level.
The Patch Management Plus feature has rollback capabilities, which are easy to use, especially in cases affecting servers.
The ease of use and efficient reporting contribute significantly to my overall productivity.
Patch management is indeed valuable, however, the process to achieve it could be improved.
 

Categories and Ranking

ManageEngine Patch Manager ...
Ranking in Patch Management
8th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
15
Ranking in other categories
No ranking in other categories
Microsoft Windows Server Up...
Ranking in Patch Management
3rd
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
49
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Patch Management category, the mindshare of ManageEngine Patch Manager Plus is 8.4%, up from 7.5% compared to the previous year. The mindshare of Microsoft Windows Server Update Services is 7.1%, down from 13.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

AdeolaEkunola - PeerSpot reviewer
A quite straightforward solution that works easily with different operating systems
Scalability-wise, I rate the solution a ten out of ten. When the use of the solution for customers grows, there is a need for more endpoints, and it may grow up to 500 endpoints, and the solution's use may even be scaled up further. It is possible to do what is needed to scale up the solution for the IT environments of any of our company's customers. Before scaling up, one needs to buy the license and consider the IT architecture to see if there are any modifications required in the solution. Around three of my company's customers who manage enterprise-sized businesses with a minimum requirement of 700 endpoints at least use the solution.
Chuck Colby - PeerSpot reviewer
Efficient patch management, potentially scalable, and free is using Microsoft servers
Whether to use the solution or not is going to be context-sensitive. If you have a strong Microsoft team, you can probably handle this. If, like my team, you also have a dozen other vendors to consider, it's not just the operating system. The pattern I've seen over time with WSUS is that it has the potential to be a fantastic product, yet it doesn't feel finished. People try to implement WSUS, and context is important. In my context, we're a small business without teams of Microsoft-certified people. We are just trying to use what's available to achieve a goal, and WSUS is fine, however, not the best product out there. The business in America often tries to do more with less. I would not recommend it to a team of my size. If a company had half a dozen or a dozen Microsoft-certified people, I'd say, run with it. For a team of my size, no, absolutely not. I would rate the overall solution a solid eight out of ten.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Government
12%
Manufacturing Company
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ManageEngine Patch Manager Plus?
When the patch testing works well, there is no need for patch management rollbacks. If the testing environment functions effectively, rollbacks become unnecessary. If a report shows that testing di...
What is your experience regarding pricing and costs for Microsoft Windows Server Update Services?
It's a free service. You just buy the Windows Server operating system, and it is an internal feature.
What needs improvement with Microsoft Windows Server Update Services?
Sometimes, I encounter issues with the Windows internal database, which occasionally does not load, leading to the Pandit console stopping. I have to repair the database and perform export and impo...
 

Also Known As

No data available
Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
 

Overview

 

Sample Customers

IKEA Honda UNICEF The University of Georgia Evander
Information Not Available
Find out what your peers are saying about ManageEngine Patch Manager Plus vs. Microsoft Windows Server Update Services and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.