

Microsoft Configuration Manager and ManageEngine Patch Manager Plus compete in the field of enterprise IT management solutions focused on application deployment and patch management. Based on feature flexibility, ManageEngine holds an advantage with its support for both Microsoft and non-Microsoft patches, which could appeal to organizations with diverse platform needs.
Features: Microsoft Configuration Manager excels in application deployment, patch management, and compliance reporting. It integrates seamlessly into Microsoft-centric environments and supports comprehensive software management functions. ManageEngine Patch Manager Plus is distinguished by its ability to handle patches across various platforms, robust endpoint security, and flexible vulnerability management, making it ideal for diverse IT environments.
Room for Improvement: Microsoft Configuration Manager could improve its support for non-Microsoft products and simplify its complex system, which may be challenging for users lacking advanced scripting knowledge. Enhanced integration with other platforms and more intuitive reporting capabilities could benefit users. ManageEngine Patch Manager Plus could enhance its user interface for better ease of use and integration with various vulnerability management systems. Both products offer unique opportunities for enhancement depending on specific user needs.
Ease of Deployment and Customer Service: Microsoft Configuration Manager is mainly utilized in on-premises settings but also provides hybrid cloud options catering to enterprise networks, with extensive online support though the quality of technical assistance varies. ManageEngine Patch Manager Plus is versatile in deployment environments with strong customer service and accessible technical documentation, although it lacks the large community support found with Microsoft products.
Pricing and ROI: Microsoft Configuration Manager may be seen as a costly investment, particularly for smaller businesses. However, it offers a substantial ROI due to its automation and management features, particularly in large enterprise settings. ManageEngine Patch Manager Plus offers more cost-effective pricing suitable for smaller organizations or those with diverse endpoint needs, thanks to its clear licensing and adaptable pricing models.
Compared to other products, ManageEngine provides good return on investment within five years.
Customer service and support are excellent, with a perfect score of ten out of ten.
The technical support from ManageEngine Patch Manager Plus is helpful.
Their response time and first-level support quality need improvement.
For technical support from Microsoft, I would rate them a nine.
Scalability requires downtime for performance adjustments.
The product is suitable for our size, handling 800 devices.
The solution is very stable.
There were misconfigurations by our team rather than issues with the product itself.
When the patch testing works well, there is no need for patch management rollbacks.
Instead of separate technician licenses for each product, there should be a single bundled license to simplify licensing requirements.
A better command line interface for Microsoft Configuration Manager would be an additional feature I would to see in the future to make it closer to a perfect score.
Improvements are needed for servers. Servers are still not getting it properly, so we could add the servers in Microsoft Configuration Manager for things such as OS deployment and Autopilot as well.
There is a concern regarding the exchange rate as one dollar equals six reais today, making everything expensive in dollars for us.
ManageEngine's licensing model recently changed from being endpoint-based to server-based, which might affect costs during the next renewal.
The setup cost is considered sufficient.
The pricing for Microsoft Configuration Manager is okay for me.
The software covers platform security and application security, ensuring everything is updated at the endpoint level.
The vulnerability scanning highlights outdated PCs and users breaching policies.
It is valued for its role in addressing the vulnerabilities discovered by Insight VM.
If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part.
The most valuable features I find in Microsoft Configuration Manager are mostly patching, deploying software, deploying images, and running custom scripts.
The product valuable for deployment recovery.
| Product | Market Share (%) |
|---|---|
| Microsoft Configuration Manager | 8.6% |
| ManageEngine Patch Manager Plus | 4.8% |
| Other | 86.6% |

| Company Size | Count |
|---|---|
| Small Business | 10 |
| Midsize Enterprise | 4 |
| Large Enterprise | 3 |
| Company Size | Count |
|---|---|
| Small Business | 20 |
| Midsize Enterprise | 13 |
| Large Enterprise | 64 |
Patch Manager Plus is a simple patch management tool that makes it easy to keep your network patched and secure. It is an endpoint patch management software that provides enterprises a single interface for automating all patch management tasks - from detecting missing patches to deploying patches - for Windows, Mac, Linux and 250+ third-party applications. Whether you have one computer or hundred, they can all be patched at the same time from a single point of console.
Microsoft Configuration Manager streamlines IT management with features such as software deployment, patch management, and automation, centralizing operations for Windows environments. Integration with Microsoft products allows efficient oversight of workstations and servers.
Microsoft Configuration Manager provides comprehensive IT management, offering software deployment, patch management, and application pushing. Automation reduces manual tasks, ensuring consistency across systems. Centralized management enables standardized OS deployments, application updates, and configuration integrity. Integration with Microsoft products facilitates seamless operations, while hardware and software inventory, compliance reporting, and remote control functions enhance IT management. Users seek improvements in application deployment for those without deep scripting knowledge and desire better WSUS control, PowerShell and Intune integration, Linux compatibility, and user interface enhancements. Performance improvements are requested for remote user management and third-party application support.
What features enhance Microsoft Configuration Manager?Microsoft Configuration Manager is widely implemented in organizations to manage Windows workstations and servers. It is essential for deploying operating systems and applications, managing software updates, and conducting hardware and software inventories. The tool is crucial for endpoint and configuration management, ensuring compliance, and automating processes like patching and vulnerability management. Industries such as finance, healthcare, and education rely on Microsoft Configuration Manager to keep systems secure and operational, adapting it to address their specific needs and challenges in maintaining diversified IT environments.
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