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ManageEngine Endpoint Central vs Microsoft Configuration Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Endpoint Central
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
66
Ranking in other categories
Client Desktop Management (1st), Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (3rd)
Microsoft Configuration Man...
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
81
Ranking in other categories
Server Monitoring (4th), Configuration Management (3rd), Patch Management (1st)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. ManageEngine Endpoint Central is designed for Client Desktop Management and holds a mindshare of 41.5%, up 38.6% compared to last year.
Microsoft Configuration Manager, on the other hand, focuses on Server Monitoring, holds 6.6% mindshare, down 8.7% since last year.
Client Desktop Management
Server Monitoring
 

Featured Reviews

Gabriel Clement - PeerSpot reviewer
Good for patch server management
For Endpoint Central, as an end-user system, we set automatic deployment from Friday. If, for any reason, there are instances that are missed, we check every day from 07:00 AM to 05:00 PM. We don't need to submit automatic deployment, so it's still part of my deployment process. We set up a test server. Once we are okay with the patch that they need to test, they approve it, and then it applies to production. We used Microsoft. So, for asset processing reports and things like that, we had to move to ManageEngine. They changed the name to Endpoint Central. So, it's like that in terms of being much better and having more functionality as a product.
MikeNelson2 - PeerSpot reviewer
Deployment recovery works well but requires configuration improvements
While I do not use the product frequently, many issues were due to configuration rather than the product itself. I cannot give an exact recommendation as it is not my area of responsibility. The team that uses it finds it adequate. It is presently good enough for us not to investigate other options. Overall, I rate the product a six out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of technical capability, it is doing very well. It is doing better than other industry products. It is at a place where we can compare it with Microsoft products. Its scalability is also good."
"ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
"ManageEngine Endpoint Central is straightforward to use and implement."
"The solution is stable."
"Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."
"What is great about the patch management solution, is that it patches OS, applications, browsers, plug-ins, and firmware updates."
"All of Desktop Central's features are valuable, especially its simplicity."
"Microsoft Configuration Manager gives different tools in one solution."
"You can remote control or RDP. That has been the most valuable because we can go into one console and can get to anything we want. Instead of going to all these different consoles, we centralized everything."
"The solution has a very good set of features."
"This solution captures all the devices in our infrastructure."
"Patching is very effective and reporting is very good."
"The most valuable feature of this solution is its ability to deploy patches to nearly all applications."
"It uses detailed descriptions of the workstations, and that is good for me."
"It's helped us solve problems surrounding patching, installing, and reporting different patches, etc., on the virtual machines."
 

Cons

"Even when it shows Java as up-to-date, it might not be. So, to make it better, they should improve the accuracy of Java patch reporting."
"The product must provide more API integrations with different ERP tools."
"It might be helpful if they offered a simpler way to use the OS deployment function. It's a bit complicated for most of the customers."
"Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added."
"Desktop Central has very good information, however, you can't customize the dashboards."
"The pricing could be a bit better."
"Improvement should be done as per customer requirements."
"The technical support could improve response times, especially when immediate assistance is needed."
"The App to upgrades to the server needs to be improved."
"The main thing is that SCCM has to become an appliance instead of a server. When I say appliance, it has to come preconfigured so that it is drop-shipped into the enterprise and then you activate the feature sets that you want. It should pull down all the latest binaries. Once that is all there, it should have a discovery tool which goes out and discovers the assets within an enterprise. If the server, workstation, and applications are all coming from the same vendor, why not have the vendor do this work for us and automate it as much as it possibly can?"
"There is no asset management package included."
"The solution does not support remote devices so the CMG is still required."
"The solution can be improved by speeding up the synchronizing of the policies on the devices."
"The database should be made to be more stable and robust, but not so much the configuration."
"The downside of Microsoft Endpoint Configuration Manager is it's an on-premise-based solution. With the pandemic coming on board the need to support users across the globe has increased. For a while, we would use the in-built Microsoft Teams screen sharing feature but the disadvantage of that is you cannot perform privileged access. Microsoft does not give you access to that. That's where you need cloud-based tools, such as BeyondTrust or Freshservice."
"The solution should incorporate AI. It should also incorporate real-time capabilities. If we could get real-time information about challenges or issues, it would allow us to take immediate action. For example, with the recent outage caused by the Windows issue, having a real-time warning system could have helped us avoid or reduce the downtime we experienced."
 

Pricing and Cost Advice

"The licensing is very easy to understand and pricing is right for what you get."
"Compared to other products, ManageEngine Endpoint Central is a very cheap solution."
"The initial purchase was around $6,000 or $7,000. We most probably are not on an annual subscription. We bought it, and then we pay for the maintenance. I'm not 100% sure how that's working out."
"The pricing of the product is not bad compared to the other similar solutions in the market."
"The product is not expensive."
"The solution is very affordable."
"The pricing is average."
"The product is cheap."
"Its price is okay because it is part of our licensing."
"Presently, I am using a free trial version."
"There is not a license needed to use the solution."
"We have a support license from Microsoft Endpoint Configuration Manager and the overall price of the solution is reasonable."
"The price of Microsoft Endpoint Configuration Manager is expensive."
"I rate the price of Microsoft Endpoint Configuration Manager an eight out of ten."
"The solution is expensive. Microsoft Configuration Manager would likely be considered high-priced for small businesses because they may not fully utilize all of its features and capabilities."
"The license price could be reduced for Microsoft Endpoint Configuration Manager They should make the price more affordable for smaller companies, most companies would be able to use the solution if it was priced better. There are more people on this cloud because you don't have to have either a server room or an on-premise server. You can have one IT person handle this without any local infrastructure."
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Answers from the Community

NC
Dec 1, 2021
Dec 1, 2021
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily and use the chat feature to speak with any user. In addition, using this product has helped me identify outdated PCs and has been very useful when I have needed to assist with remote control and softwa...
2 out of 5 answers
SD
Nov 23, 2021
My recommendation is to use MS Intune as a solution and you can drop both SCCM and ManageEngine Desktop Central.  Intune is the best solution for managing mobile devices and endpoints. You can also manage your servers but there will be some difficulty in managing on-premises servers. 
MW
Nov 24, 2021
Quest's Unified Endpoint Management - please have a look at this solution: easy to manage, best for mass task deployment, comprehensive and customized reporting.
 

Top Industries

By visitors reading reviews
Educational Organization
45%
Computer Software Company
9%
Financial Services Firm
5%
Manufacturing Company
4%
Financial Services Firm
12%
Computer Software Company
12%
Government
11%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
What is your experience regarding pricing and costs for SCCM?
The setup cost is considered sufficient. It is not significant enough for us to consider a change at the moment.
 

Also Known As

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM )
 

Overview

 

Sample Customers

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Find out what your peers are saying about ManageEngine, Broadcom, Quest Software and others in Client Desktop Management. Updated: March 2025.
842,296 professionals have used our research since 2012.