Dec 01, 2021
I prefer ManageEngine
Microsoft Configuration Manager and ManageEngine Endpoint Central compete in the endpoint management category, each tailored to different needs. ManageEngine Endpoint Central's ease of use and affordability often give it an advantage for organizations not centered around Microsoft solutions.
Features: Microsoft Configuration Manager excels in application deployment, OS imaging, and seamless integration with Microsoft products. It provides robust patch management and comprehensive reporting. ManageEngine Endpoint Central is valued for its remote desktop capabilities, extensive patch management, and flexibility across diverse environments, offering effective inventory tracking for various endpoints.
Room for Improvement: Microsoft Configuration Manager is challenged by high resource consumption, complex setup, and needs enhancement in reporting and patch accuracy, especially with non-Microsoft products. It also demands better integration with diverse systems. ManageEngine Endpoint Central could improve customer support responsiveness, ease of use with non-Windows systems, and offer more affordable licensing, enhancing scalability and unified feature integration.
Ease of Deployment and Customer Service: Both solutions support on-premises, hybrid, and cloud setups. Microsoft Configuration Manager requires a complex setup but benefits from extensive documentation and community support. ManageEngine Endpoint Central offers straightforward deployment and user-friendly management, yet faces occasional technical support efficiency issues, requiring broader global support access.
Pricing and ROI: Microsoft Configuration Manager is often seen as expensive due to extensive licensing needs, offering strong ROI with its comprehensive features and automation. ManageEngine Endpoint Central is competitively priced, appealing for small and large enterprises seeking cost-effective management. It offers significant value, particularly for non-Microsoft integrated organizations, providing solid ROI through efficient endpoint management.
The support team is available via chat and will create a ticket if they're not available, providing assistance even for small issues.
While they are generally good, there could be improvements in their response times to align with our SLAs.
The product is suitable for our size, handling 800 devices.
We haven't encountered issues very frequently.
The product is very stable, especially with the cloud version.
There were misconfigurations by our team rather than issues with the product itself.
It would be great if there was a smarter solution to address this issue.
Endpoint Central does not support Linux, which makes it challenging to patch Linux machines using commands.
ManageEngine Endpoint Central has limited features because they offer multiple products separately, like Active Directory Manager.
The pricing is cheaper compared to other MDM products.
ManageEngine products offer reasonable prices for their product quality.
The pricing of ManageEngine Endpoint Central is quite decent.
The setup cost is considered sufficient.
The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users.
The system misconfiguration part of vulnerability management is quite good, providing detailed insights into endpoint misconfigurations.
ManageEngine Endpoint Central is straightforward to use and implement.
The product valuable for deployment recovery.
ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.
ManageEngine Endpoint Central Features:
ManageEngine Endpoint Central Benefits:
Reviews from Real Users
PeerSpot user, Sr Engineer Administrator at a university, says that "Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."
Park Armstrong, Chief Technical and Solution Architect at Vertigo Inc., writes that ManageEngine Endpoint Central is “Helpful for identifying and filling the gaps and meeting compliance needs, but each of their product works as an independent product and lacks integration”.
Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.
New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.
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