


ManageEngine Endpoint Central and Jamf Pro compete in the endpoint management solutions category. ManageEngine Endpoint Central has an upper hand in comprehensive features and pricing, while Jamf Pro stands out in Apple device management.
Features: ManageEngine Endpoint Central includes software deployment, patch management, and asset management. Jamf Pro offers seamless integration with Apple School Manager, advanced security features, and exclusive Apple device management capabilities.
Room for Improvement: ManageEngine Endpoint Central needs a more intuitive navigation system, better reporting functionalities, and improved user experience. Jamf Pro should enhance non-Apple environment support, simplify user experience for new users, and expand platform compatibility.
Ease of Deployment and Customer Service: ManageEngine Endpoint Central provides straightforward deployment with comprehensive support, though some users face initial setup challenges. Jamf Pro is noted for smooth deployment on Apple devices and strong customer support, while non-Apple deployments can be complex.
Pricing and ROI: ManageEngine Endpoint Central is cost-effective with a good ROI for its feature set. Jamf Pro is more expensive but offers value for organizations focused on Apple ecosystems. ManageEngine Endpoint Central is affordable, while Jamf Pro’s higher cost is justified by its specialized capabilities.
Everything we've gained from it makes my job easier day after day, and I see value in it as an engineer.
Microsoft Intune not only saves costs by reducing the number of personnel needed but also offers a comprehensive solution for managing laptops, applications, security, individual access, and enrollment.
With Microsoft Intune, tasks such as device provisioning, policy deployment, application delivery, and compliance enforcement require less manual effort than in more traditional management models.
I have seen a return on investment with Jamf Pro; previously we were using manual deployment for iPads.
When a support ticket is submitted, it directly reaches someone with Intune support expertise.
When I contacted Microsoft, they had the same expertise, if not more, which is phenomenal because I felt heard and my problem was solved.
Sometimes, the support provided is excellent, and the representative is knowledgeable, while other times, the service needs improvement.
The vendor support is excellent.
They sometimes provide delayed responses, and occasionally the executive who connects is not technical enough.
they are doing great for technical support
The support team is available via chat and will create a ticket if they're not available, providing assistance even for small issues.
While they are generally good, there could be improvements in their response times to align with our SLAs.
The technical support is good because we are in direct contact with the development team technician in India.
The scalability of Microsoft Intune is ten out of ten.
Ideally, we want to automatically segregate devices based on user properties like primary use, but currently, dynamic groups seem limited to device properties.
It supports organizations with 200 endpoints and those with more than 15,000 endpoints.
High loads may require monitoring for load balancing, particularly when running numerous processes in Jamf Pro.
Jamf Pro is a fully scalable solution.
I would rate scalability as eight as well; the ability to scale is a good point.
We have not experienced downtime, bugs, or glitches.
It appears Microsoft Intune undergoes changes without informing customers.
In my experience, Microsoft Intune is a stable platform as it is a cloud-based service, and updates are regularly delivered by Microsoft.
ManageEngine prefers not to display any information if it cannot be properly gathered.
The product is very stable, especially with the cloud version.
We haven't encountered issues very frequently.
Features like unlocking devices sometimes fail, and the support offered for other operating systems is insufficient.
There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now.
Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive.
Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations.
Support is not 24/7, and it would be great to get instant support.
It would be great if there was a smarter solution to address this issue.
Endpoint Central does not support Linux, which makes it challenging to patch Linux machines using commands.
A better monitoring tool to analyze network traffic related to patch management would be something good to see inside the product.
Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs.
The Intune suite and add-ons, such as batch management and remote help, are costly.
It costs approximately forty euros per user per month.
The pricing structure is one of the cons.
ManageEngine products offer reasonable prices for their product quality.
The pricing is cheaper compared to other MDM products.
I would rate the pricing as seven; it is quite expensive from my point of view for ManageEngine Endpoint Central.
Intune excels in configuration and compliance management for Windows 10, ensuring devices receive timely updates and adhere to organizational standards.
Dynamic groups allow us to set conditions for automatic membership, eliminating the need for user intervention or manual review and ensuring a seamless workflow.
Windows Autopatch is the most valuable because it removes the burden of patch management.
The product automatically updates to include new security features, ensuring that customers are always using the latest version of macOS and app packages.
Self Service allows users to download and install only approved and authorized software that the organization makes available.
Jamf Pro has positively impacted my organization by being better for rolling out iPads and Macs; it would be the best in terms of rolling out the updates, apps, and even setting up a device.
ManageEngine Endpoint Central is straightforward to use and implement.
ManageEngine Endpoint Central has significantly simplified my device management practices.
The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users.
| Product | Mindshare (%) |
|---|---|
| Microsoft Intune | 25.5% |
| ManageEngine Endpoint Central | 5.9% |
| Jamf Pro | 9.2% |
| Other | 59.400000000000006% |


| Company Size | Count |
|---|---|
| Small Business | 130 |
| Midsize Enterprise | 55 |
| Large Enterprise | 170 |
| Company Size | Count |
|---|---|
| Small Business | 37 |
| Midsize Enterprise | 41 |
| Large Enterprise | 64 |
| Company Size | Count |
|---|---|
| Small Business | 26 |
| Midsize Enterprise | 15 |
| Large Enterprise | 35 |
Microsoft Intune is a cloud-based service designed for device management, security, and compliance. It supports automation and facilitates endpoint management for Windows, iOS, and Android devices, ensuring data protection and efficient policy enforcement.
Microsoft Intune offers seamless integration with tools like Windows Autopilot to automate device setup and deployment. Integrated with Azure Active Directory, it enhances policy management while providing robust reporting and analytics tools for compliance tracking. Despite its intuitive interface aimed at simplifying navigation and device security management, there are challenges such as compatibility issues with Linux and Mac, limited policy support for Android, and demands for better third-party integration. It's widely used for both corporate-owned devices and BYOD scenarios in dynamic IT environments.
What are the key features of Microsoft Intune?In industries such as finance and healthcare, Microsoft Intune is implemented to ensure data protection and compliance with regulatory standards. Manufacturing sectors utilize Intune for managing a distributed workforce across global locations, while educational institutions employ it to secure and manage devices in learning environments supporting both students and faculty.
Jamf Pro empowers businesses with management capabilities for Apple devices, offering features like zero-touch deployment and integration with Apple Business Manager to enhance IT operations.
Geared towards professional environments, Jamf Pro supports management of devices like MacBooks and iPhones. Businesses benefit from its strong inventory capabilities, self-service features, and automated device management. Users manage deployments, configurations, and updates while integrating seamlessly with Apple Business Manager. The platform’s remote management, along with its support for day-one Apple updates and API customization, enhances operational efficiency, although improvements are desired in areas such as automated patch management and UI simplification.
What are the key features of Jamf Pro?Jamf Pro is extensively utilized across educational institutions and enterprises managing device fleets. It offers comprehensive mobile device management for schools and businesses, ensuring consistency in deployment and adherence to security standards. This adaptability provides a tailored approach for environments needing structured Apple device management solutions.
ManageEngine Endpoint Central focuses on patch management, remote control, and asset management. It offers centralized management to facilitate software deployment and mobile device administration across various operating systems, consolidating functionalities for improved usability and streamlined processes.
ManageEngine Endpoint Central integrates multiple capabilities like remote troubleshooting and cross-platform updates, supporting Windows, Linux, and macOS. Its seamless integration with ManageEngine tools enhances usability while users appreciate its remote access, configuration management, and reporting instruments. The intuitive interface promotes easy training and adaptation in different environments. Though welcomed for its capabilities, users suggest improvements in software QA, interface intuitiveness, and customizable reporting. Desires also include better Linux patch management, quicker deployment times, enhanced security, and simpler support channels. Managing macOS effectively and comparing its management with Windows shows some disparity.
What are the most essential features?ManageEngine Endpoint Central finds application across diverse sectors, particularly for IT operations that require managing patches, software deployment, and asset oversight. It supports IT teams in maintaining compliance and security policies. By easing software deployment and enabling effective remote troubleshooting, it enhances IT support workflows without impacting productivity.
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