Try our new research platform with insights from 80,000+ expert users

IBM MaaS360 vs Jamf Pro comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
234
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
IBM MaaS360
Ranking in Enterprise Mobility Management (EMM)
9th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
35
Ranking in other categories
Unified Endpoint Management (UEM) (6th)
Jamf Pro
Ranking in Enterprise Mobility Management (EMM)
2nd
Average Rating
9.6
Reviews Sentiment
8.0
Number of Reviews
106
Ranking in other categories
Mobile Device Management (MDM) (1st)
 

Mindshare comparison

As of January 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 36.5%, down from 38.6% compared to the previous year. The mindshare of IBM MaaS360 is 4.0%, down from 4.5% compared to the previous year. The mindshare of Jamf Pro is 14.6%, up from 13.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Bijay Kumar Swain - PeerSpot reviewer
Ability to segregate data, well-suited for medium enterprises and installation is quick
We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, where there are features of MaaS360, and the IBM EDR product, ReaQta. So, there are features from both ReaQta and MaaS360 available in Sophos, as well as a few other products, which we have challenges in replacing. MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360. It is like a combo, MaaS360, and IBM ReaQta, that is, EDR, ReaQta. Both of them, together as a combo plan, actually offer a very good proposition in terms of market competitors. There are a few products like Sophos and another product which have features from both endpoint detection and response and mobile device management. Because we have two different products with those features, we face challenges in proposing a particular product for the client. It is like a marketing challenge. The way other competitor products are available in the market. So it is better to have a different positive team, but, again, to remain in competition and have better scalability. So, IBM needs to integrate a few features that the competitors have in their products. No doubt, this is a different product, MaaS360. We call it MDM. We call it endpoint mobile device management. Then we call it different names that MaaS360 falls into. But when we are talking about competitor products, to remain in the competition, you need to have features that others provide. IBM surely has those features in other products, but not in MaaS360. The only challenge was replacing already existing competitor products with MaaS360. So, that’s the only area where we struggle because they always come with those requirements that they are already getting in the competitor’s product, which is not available in IBM’s MaaS360. So this product lacks some features, like Unified Endpoint Management.
Pete C - PeerSpot reviewer
Customizable with a self-service portal and a good security posture
Policies enabled for self-service should have keywords attached, so that multiple search terms can direct to a single preferred result, without having to clutter the description field. The new remote support tool is still lacking features compared to other industry solutions. There is no built-in functionality for tracking changes over time for multiple devices. All patch reporting is only a current snapshot. The password management tools are fairly outdated. The web console (GUI) is slow with maddening UI/UX inconsistencies.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a very helpful solution."
"It is a helpful tool to manage BYOD policies."
"The conditional access policies that we set up are very useful."
"As the solution is a software as a service, the scalability is unlimited."
"The automatic patching is the most valuable feature of Intune."
"Maturity makes it a stable product."
"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"What I like most about Intune is its seamless enrollment process, particularly the Autopilot method."
"The most valuable features are mobile device management and security (which allows you to quarantine infected devices)."
"One valuable feature is the ability to provide a secure environment. Another is the kiosk mode where MaaS360 can be used over a tablet or mobile device to ensure that a single application is used."
"The most valuable feature is the fact that we can find a lost device or shut the device down and wipe it is good for HIPAA."
"Remote enablement feature and access to internal resources on the VPN."
"Asset management is the most valuable feature and integral for device inventory."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"Mobile Device Management, Secure Productivity Suite, and document management are valuable features."
"The solution is quite stable."
"Jamf cut the time it takes to deploy a new machine to a new user."
"Apple School Manager integration and access to VPP content made the integration of devices into our fleet flawless and application installation much simpler and faster."
"The Smart Groups have been very beneficial for quick reporting when a critical, out of cycle patch is required."
"I can add policies, configuration profiles, patch management, and smart group membership to one single view, and this is very helpful at a glance."
"The remote wipe and lock features are by far the best tools."
"Some of the most valuable features for us include remote management, DEP enrollment, and zero-touch deployment."
"We are able to configure the laptop with the security requirements needed, default applications, and so on without touching it."
"The self-service is invaluable to the user."
 

Cons

"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution."
"Applying security recommendations can be difficult in Microsoft Intune. Sometimes, they give you recommendations, but you need a different server to manage the pieces, or you have to go to each device individually. However, it has been improving. Before, there were certain policies you could not implement directly in Intune, but now I see progress. I would like to see more improvement in policy management, similar to how we used group policies on-premises."
"The security aspect could be more effective. We are using other applications to manage network devices and groups, so if Microsoft Intune could improve in this area, especially on a network level, it would be a real advantage."
"There could be more competent processes and improvements in the policy space."
"More integration with monitoring tools is needed."
"Intune's areas for improvement revolve around security and certificate management."
"IBM MaaS360 can improve the information provided for DLP control. Some of our customers would benefit from this."
"MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360."
"Can be added process of export/import environment configuration to simplify any migration processes."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"The product needs to improve tech support."
"We had a problem with Microsoft computers. If you downloaded emails on a Microsoft Windows Surface PC, that would also require a license. The Outlook application didn't look great for us on a PC."
"The price could be lower."
"User interface is basic and not very intuitive."
"Jamf Pro currently is only used on Mac computers and could improve by having compatibility with other operating systems. We have to use other tools to manage our Windows and Android devices. There could be other improvements but I am still exploring and learning more about the features."
"I wish the inventory would have its own pane without having to do it as a search."
"I would like to see either a report section or an integration with a new reporting module to allow us to pull real metrics from the system easily."
"I wish there was a profile that could be created for configuring Apple software updates on a global basis for our devices, via a configuration profile."
"There needs to be a mass policy change tool."
"We had some issues with its integration with other products, such as Intune. There were some issues with the way you have to register your device into Intune."
"Jamf could improve versioning as in outright blocking OS upgrades OR improving maintaining every application’s update feature. As of now, only some apps, like Flash, have managed updates."
"A dark mode would for sure be appreciated."
 

Pricing and Cost Advice

"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
"Microsoft Intune's pricing is reasonable."
"The product is expensive."
"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"We use Defender ATP and E5 licenses."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."
"Fees are monthly and it's approximately $8 per user."
"IBM products are expensive compared to the tools offered by its competitors. IBM MaaS360 is an expensive tool."
"The solution is expensive."
"I rate IBM MaaS360’s pricing a six out of ten."
"The licensing structure is broken down into levels, each with different functionalities available. Depending on your license, there may be additional fees for extra features."
"​It requires zero investment in infrastructure since it is 100% cloud.​"
"I feel the pricing to be very high."
"Price is something for which we are always under pressure. If we have to look at the MaaS deployment, the price definitely has to come down. This is clearly one of the areas that we will have to work on, not only as a provider to our customers but also as a consumer of this service."
"With respect to pricing, Jamf Pro is the better bet."
"The price of this solution is a bit high but it is worth the money for the features. There is an annual license for the use of this solution."
"Setup and licensing prices are getting to be too high."
"The cost of any licensing is certainly outweighed by the time saved from manually managing Apple devices."
"If you have the in-house capability to support Jamf, then paying for onboarding / JumpStart training is a no brainer."
"Jamf Pro is on the expensive side and could be slightly cheaper."
"It seems fair. It could be a little bit less, but you have to pay for a product. You can't get something for free. You get what you pay for, so if you put in a little bit of money, you're going to get a good quality product."
"The only thing that is kicking us a bit is the rand to the dollar exchange rate. It is priced in dollars. Every time the rand goes worse, it just costs more. I would rate it a four out of five in terms of pricing because it is very unpredictable because of the rand to the dollar exchange rate."
report
Use our free recommendation engine to learn which Enterprise Mobility Management (EMM) solutions are best for your needs.
831,158 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
6%
Computer Software Company
12%
Manufacturing Company
9%
Government
9%
Financial Services Firm
7%
Educational Organization
43%
Computer Software Company
9%
Financial Services Firm
6%
University
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
IBM products are a little pricey, so it’s expensive. I would rate the pricing and licensing model a seven out of ten,...
What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability...
What is your experience regarding pricing and costs for Jamf Pro?
Jamf Pro is considered a premium solution, and pricing can be a significant factor, especially in price-sensitive mar...
What needs improvement with Jamf Pro?
Jamf Pro should be standardized into one MDM product to make it more affordable and accessible. The App packaging pro...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Fiberlink MaaS360, MaaS360
JAMF Software Casper Suite
 

Learn More

 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bancroft, Garuda Indonesia
Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Find out what your peers are saying about IBM MaaS360 vs. Jamf Pro and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.