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IBM MaaS360 vs ManageEngine Endpoint Central comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
244
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Microsoft Security Suite (1st)
IBM MaaS360
Ranking in Enterprise Mobility Management (EMM)
9th
Ranking in Unified Endpoint Management (UEM)
6th
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
35
Ranking in other categories
No ranking in other categories
ManageEngine Endpoint Central
Ranking in Enterprise Mobility Management (EMM)
4th
Ranking in Unified Endpoint Management (UEM)
3rd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
66
Ranking in other categories
Client Desktop Management (1st)
 

Mindshare comparison

As of March 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 35.1%, down from 38.4% compared to the previous year. The mindshare of IBM MaaS360 is 4.0%, down from 4.4% compared to the previous year. The mindshare of ManageEngine Endpoint Central is 6.4%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Mobility Management (EMM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Bijay Kumar Swain - PeerSpot reviewer
Ability to segregate data, well-suited for medium enterprises and installation is quick
We have some challenges. If we look at the challenges we face in the market, there are a few products like Sophos, where there are features of MaaS360, and the IBM EDR product, ReaQta. So, there are features from both ReaQta and MaaS360 available in Sophos, as well as a few other products, which we have challenges in replacing. MaaS360 definitely caters to a few of the requirements, but when someone is going for a solution, all the features are not available in MaaS360. It is like a combo, MaaS360, and IBM ReaQta, that is, EDR, ReaQta. Both of them, together as a combo plan, actually offer a very good proposition in terms of market competitors. There are a few products like Sophos and another product which have features from both endpoint detection and response and mobile device management. Because we have two different products with those features, we face challenges in proposing a particular product for the client. It is like a marketing challenge. The way other competitor products are available in the market. So it is better to have a different positive team, but, again, to remain in competition and have better scalability. So, IBM needs to integrate a few features that the competitors have in their products. No doubt, this is a different product, MaaS360. We call it MDM. We call it endpoint mobile device management. Then we call it different names that MaaS360 falls into. But when we are talking about competitor products, to remain in the competition, you need to have features that others provide. IBM surely has those features in other products, but not in MaaS360. The only challenge was replacing already existing competitor products with MaaS360. So, that’s the only area where we struggle because they always come with those requirements that they are already getting in the competitor’s product, which is not available in IBM’s MaaS360. So this product lacks some features, like Unified Endpoint Management.
Gabriel Clement - PeerSpot reviewer
Good for patch server management
For Endpoint Central, as an end-user system, we set automatic deployment from Friday. If, for any reason, there are instances that are missed, we check every day from 07:00 AM to 05:00 PM. We don't need to submit automatic deployment, so it's still part of my deployment process. We set up a test server. Once we are okay with the patch that they need to test, they approve it, and then it applies to production. We used Microsoft. So, for asset processing reports and things like that, we had to move to ManageEngine. They changed the name to Endpoint Central. So, it's like that in terms of being much better and having more functionality as a product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It works pretty well for us."
"Microsoft's cloud comes with a lot of extra features that are free of charge."
"The ability to work from all over the planet is valuable. You just need a functioning and working Internet connection."
"The most valuable feature is the policy CSPs."
"Intune makes our organization more secure and flexible. We can onboard new employees faster and more securely. We are a governmental organization with strict regulations, and Intune helps us comply with those requirements."
"The solution is stable."
"The central administration con dashboard is very easy to use and provides very good oversight on all that needs to be monitored."
"We are using the mobile feature, and we are also using MDM to lock the devices, to push restrictions, et cetera"
"The most valuable features of IBM MaaS360 are remote control and setting up a phone."
"The tool's most valuable features are application, distribution, and security. It helps to block user access."
"The solution is quite stable."
"The most valuable features of IBM MaaS360 are encryption and mobile design."
"The most valuable feature is that it's comprehensive - it covers mobile devices and laptops in one package."
"Remote enablement feature and access to internal resources on the VPN."
"It can change policies based on geolocation or schedules."
"My customers value the ability to control all their devices from a central point in IBM MaaS360."
"ManageEngine Desktop Central automatically alerts you if there are newer releases or updates. You do not have to go to their website and check."
"The reporting tool is very good."
"The initial setup is pretty straightforward."
"ManageEngine has improved my organization because right now we can actually monitor and find out which software products are installed on each desktop. We can then figure out which ones have to get patched and so forth."
"The initial setup is easy."
"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
"ManageEngine Endpoint Central is straightforward to use and implement."
"The most valuable feature to me is the vulnerability management."
 

Cons

"In the next release, I would like a feature to be able to properly lock down the device. For example, if an attacker or somebody steals the phone, you can be sure that the pin cannot be broken."
"There are a lot of small use cases where we realized that some technical solution was missing in Microsoft in comparison to other products. For example, it lacks something similar to sensing or location-based rules and configurations."
"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."
"We've faced significant pushback with Copilot as our clients aren't seeing a favorable cost-benefit analysis."
"We do not utilize Microsoft customer service and technical support since it is generally a waste of time."
"Reporting could be improved. It needs to be more expensive and robust."
"One area for improvement is app deployment. Another is the Windows update rollout. If you're rolling out an object to a device that's offline, Intune stops trying to reach this device after it sits idle for a bit. We are forced to find a workaround that could help manage that."
"I would like to see better integration with Microsoft."
"IBM MaaS360 needs to have stronger points when it comes to the area of BYOD."
"The product needs to improve tech support."
"Its integration with Microsoft Teams could be better."
"The user experience really isn't so good."
"When we have MaaS360 installed on smartphones, it consumes the battery of the device at a much faster pace. This is one of the areas of improvement that I would like to highlight. We have also observed that in the contact list, a lot of duplication is happening. A single contact is duplicated three or four times, which also consumes more memory resources. If they can work on improving it for these aspects, it will have a more positive impact not only on the way the application is being consumed by the user but also on user satisfaction. A lot of new features are being deployed or rolled out by companies that are competitors of IBM MaaS360. IBM will have to ensure that all those features are on board so that we have a complete suite of features in the platform, rather than deploying multiple diverse solutions to cater to the requirements of our customers."
"The price could be lower."
"Zero day support is something they can work on. They can make it a little bit more user-friendly."
"The user interface could definitely use some improvement."
"Desktop Central has very good information, however, you can't customize the dashboards."
"The solution isn't fully stable, and, when it goes down, it's hard to get it up and running."
"There are no dynamic changes on web pages and it's lacking visually."
"Tech support is mediocre at best."
"I would like to see them come out with a SaaS version of the product in the future."
"The MDM feature isn't very good. It doesn't support Amazon vendors."
"There are times when we have a particular software installed in our system, but we do not receive patches for it from Endpoint Central."
"It might be helpful if they offered a simpler way to use the OS deployment function. It's a bit complicated for most of the customers."
 

Pricing and Cost Advice

"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"Any bundle package, such as Security E3, covers multiple things, such as AAP, BitLocker, etc. If you go for them individually, they would be more expensive. Bundling makes the price more attractive and competitive."
"The Intune license model is costly."
"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."
"I rate Intune five out of 10 for pricing. It's expensive."
"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"Its price is fair. It's a normal price. It isn't too expensive or too cheap."
"I feel the pricing to be very high."
"​It requires zero investment in infrastructure since it is 100% cloud.​"
"MaaS360 is priced at a balance. It is not as expensive as AirWatch or Jamf and is not a cheap solution like a few of the local products."
"There are other solutions cheaper than IBM MaaS360, such as Microsoft Intune."
"IBM products are a little pricey."
"The solution is cost-effective."
"Fees are monthly and it's approximately $8 per user."
"I rate IBM MaaS360's pricing a six out of ten."
"We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
"The initial purchase was around $6,000 or $7,000. We most probably are not on an annual subscription. We bought it, and then we pay for the maintenance. I'm not 100% sure how that's working out."
"There are multiple flavors of the app. They have a distributed version for enterprises. It depends on your size. They price it on a per machine basis. 250 or 500 is probably their least amount."
"We pay about $250 a year for our license."
"The price is moderate."
"The product is not costly. The product is properly priced, especially for SMBs."
"There is a freeware version of the solution available as long as you do not breach the number of licenses and users that are dictated."
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Top Industries

By visitors reading reviews
Educational Organization
24%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
Computer Software Company
12%
Manufacturing Company
10%
Government
10%
Financial Services Firm
7%
Educational Organization
45%
Computer Software Company
9%
Financial Services Firm
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
Microsoft Intune vs IBM MaaS360 - which to choose?
Our organization researched both Microsoft Intune and IBM MaaS360 when considering the type of endpoint security tool...
What do you like most about IBM MaaS360?
We introduced the product as part of the SOC-2 requirement. The tool's most valuable features include keeping the ope...
What is your experience regarding pricing and costs for IBM MaaS360?
IBM products are a little pricey, so it’s expensive. I would rate the pricing and licensing model a seven out of ten,...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there the...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Fiberlink MaaS360, MaaS360
ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Bancroft, Garuda Indonesia
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Find out what your peers are saying about IBM MaaS360 vs. ManageEngine Endpoint Central and other solutions. Updated: February 2025.
842,592 professionals have used our research since 2012.