ManageEngine Endpoint Central pros and cons

4.1 out of 5

66 reviews
93% willing to recommend

712 followers

Pros & Cons summary

ManageEngine Endpoint Central offers comprehensive patch management for OS, applications, and firmware, integrating with Service Desk Plus for efficient monitoring. Its centralized console aids inventory tracking, asset management, and remote management, enhancing efficiency. Scalability ensures reliability, though improvements in deployment scheduling, pricing, technical support, and API integrations are needed. Enhanced proactive remediation would bolster competition with Intune, making it a more attractive option for tech buyers.

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Prominent pros & cons

PROS

ManageEngine Endpoint Central improves software monitoring and patch management for desktops by allowing organizations to identify necessary updates efficiently.

The solution's remote access capabilities enable IT staff to resolve issues and manage systems without disrupting user activities, supporting efficient troubleshooting and software deployment.

Centralized management of Windows hardware and inventory tracking enhances asset visibility and control, simplifying device management practices.

Patch management, including OS, applications, browsers, and firmware updates, stands out as a key feature, crucial for maintaining system security and compliance.

Configuration and deployment processes are straightforward, allowing quick setup and operational efficiency, leading to significant time and resource savings for organizations.

CONS

ManageEngine Endpoint Central's network usage tracking and bit locker controls require enhancements.

Stability and reliability are issues in computer imaging, leading to frequent breaks in operation.

Integration with Microsoft 365 for deploying accounts into Outlook is necessary, as well as the ability to bulk decline Windows 7 ESU patches.

ManageEngine Endpoint Central lacks full compatibility with Linux systems and dynamic groups for managing upgraded machines.

Patch management and API integrations need to be simplified and expanded to meet user needs.

ManageEngine Endpoint Central Pros review quotes

Saranraj Kumar

Senior Modern Workplace Expert at a insurance company with 1,001-5,000 employees

Nov 8, 2021

One of the benefits of Desktop Central is it made the provisioning process simpler because now we have a provisioning package. We have around 1,500 laptops at the moment and all these PCs were provisioned by a provisioning package. In the provisioning package, we have integrated every aspect of renaming, deploying applications, patching, etc., so we simply execute the provisioning package and as soon as it's executed, it will install the management agent. Once the agent is installed, it will take care of all the tasks, so we don't have to sit in front of the computer to prepare the machine. This really helps us to provision the PC quickly with our agent.