KACE Desktop Authority [EOL] vs ManageEngine Endpoint Central comparison

Quest Software and ManageEngine are both solutions in the Client Desktop Management category. Additionally, 100% of Quest Software users are willing to recommend the solution, compared to 93% of ManageEngine users who would recommend it.

KACE Desktop Authority [EOL]

Read 1 KACE Desktop Authority [EOL] review

100% willing to recommend

ManageEngine Endpoint Central

Read 69 ManageEngine Endpoint Central reviews

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684 Comparison Views

93% willing to recommend

KACE Desktop Authority [EOL]

ManageEngine Endpoint Central

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Executive SummaryUpdated on Oct 26, 2025

ManageEngine Endpoint Central and KACE Desktop Authority EOL compete in IT management, focusing on endpoint management. ManageEngine tends to have an edge in pricing and support, while KACE Desktop Authority EOL is known for its robust feature set.

Features: ManageEngine Endpoint Central includes comprehensive endpoint management capabilities like patch management, remote control, and asset management. KACE Desktop Authority EOL is noted for desktop configuration management and security settings, providing a feature-rich environment for desktop control.

Ease of Deployment and Customer Service: ManageEngine Endpoint Central offers cloud-based and on-premises deployments, providing flexibility. Its customer service is responsive, aiding in smoother implementation. KACE Desktop Authority EOL, primarily on-premises, requires more involved setup, experiencing mixed service feedback. Endpoint Central's dual deployment model and supportive service offer an advantage here.

Pricing and ROI: ManageEngine Endpoint Central is known for competitive pricing with a strong ROI, facilitated by efficient resource management. KACE Desktop Authority EOL may incur higher initial costs, but its extensive feature range can justify the investment for businesses seeking advanced desktop management. Endpoint Central's economical pricing model and quick returns appeal to businesses aiming to manage costs effectively.

To learn more, read our detailed Client Desktop Management Report (Updated: August 2026).

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Client Desktop Management

August 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

KACE Desktop Authority [EOL]

Average Rating

10.0

Reviews Sentiment

8.5

Number of Reviews

Ranking in other categories

No ranking in other categories

ManageEngine Endpoint Central

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Client Desktop Management (1st), Enterprise Mobility Management (EMM) (6th), Unified Endpoint Management (UEM) (2nd)

Featured Reviews

it_user1762365

IT Manager at ABLE STEEL FABRICATORS

Saves me time and effort when adding and subtracting drives, and Premier Support handles updates

Desktop Authority is nice for us because we can pass out all of our drive mappings and our printers, throughout the office and the shop. Our environment is a very big place because we're a steel fabricator. We don't fabricate steel racks for your kitchen. We're fabricating steel buildings and beams for highrises. We're sitting on a few acres of property, so it's nice to be able to deploy and fix things without always having to walk everywhere or physically go to a machine to map a drive. It's easier to use than doing it in Windows Active Directory, which I never have loved at all. One of the benefits is time savings. If we make a change to a job and I want to pull a drive off of a set of computers, I can do it without having to leave my desk. Before we started using the solution, I would have had to go to every machine. That was a much more cumbersome way of handling it. That is one way it does save me time, probably a few hours every month. I don't have to mess around with something that I can do by opening up Desktop Authority. I can make a few changes, apply those changes, and I'm done in a matter of a few minutes. In the old days, I would have had to go outside, to every machine and every computer. We have jobs that run anywhere from two months to two years. We did a lot of steel for the Rams' stadium, SoFi Stadium in California. That job is still going and it's four years in. But at some point, we're going to want to shut that job down, and we'll shut that particular drive off of the network. And that's the advantage. I can individually go in and say, "Okay, we're done fabricating steel for this job. The shop doesn't need to see this information anymore," and I can pull it away from them really easily with this software. That's one of the things that is a huge benefit for me. That's where it's saving me time.

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Mohammed-Samir

Solutions Consultant at Team Computers

Experience improves with intuitive setup and comprehensive features but needs enhancements for Apple integration

From a ManageEngine perspective, there is room for improvement regarding the Platform SSO technology introduced by Apple, which allows you to integrate your hardware with your identity providers. It used to be only a few selected ones via OIDC protocols or some other protocols, which are not necessary anymore. If a customer is already using Microsoft 365, they can integrate with any MDM for Platform SSO, which essentially hardens their device identity with the person logging in for the first time. It also helps automate enrollment and provide a zero-touch experience. Currently, while some MDM tools InTune and Jamf support this feature, ManageEngine still does not fully support Platform SSO via Microsoft or Google. I have customers using ManageEngine who are looking forward to this solution, and if ManageEngine can provide it, it would enhance the overall product value. For enterprise users, the solution needs improvement. For SMB, it is straightforward; if it is a small company of 100 to 500 users, anything below 1,000, they do not have much of a compliance or security requirement—they just want to manage their devices and push applications. Simple tasks are easier to accomplish. However, when it comes to enterprise-grade deployment, many complex configurations need to be considered, such as Wi-Fi configurations, network configurations, VPN configurations, and advanced certification deployment, such as ACME certification deployment practice introduced by Apple. These are a few things that can be improved on that side, but from a basic user perspective, if someone is in the SMB market or a company just starting off pre-IPO, without going into compliance, they typically find Zoho and ManageEngine to fit their needs. For enterprise-grade deployments, it is more than enough for Windows, but for Apple, it is still in development and not up to the mark.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For what I use the solution for, it works really well."

"If we make a change to a job and I want to pull a drive off of a set of computers, I can do it without having to leave my desk. Before we started using the solution, I would have had to go to every machine. That was a much more cumbersome way of handling it."

"ManageEngine Desktop Central's most valuable features are remote desktop control and image management; we can send things out from the desk here, and it is a very good tool for us."

"The ability to patch my servers and endpoints is the most important for me. However, this feature is more pronounced in ManageEngine Desktop Central."

"The centralized control of all of our Windows hardware that this solution offers has been most valuable to our organization."

"I've found the solution to be user-friendly for us in the IT department and for our employees."

"It is a very stable solution, there are no bugs or glitches, and it doesn't crash or freeze."

"It improves our organization's efficiency because we're now able to install software quickly rather than manually touching each machine."

"The GUI of Endpoint Central is very user-friendly, which simplifies the process of training new users."

"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."

More ManageEngine Endpoint Central pros

Cons

"It would be nice if it were a little easier to maneuver around the patch management. I would like to use that more, but it got very cumbersome and complicated when I tried to use it in the past. I haven't used that much since then."

"Often I had issues with user configurations."

"The web interface could use some polishing."

"The patch management module could be simplified as it is currently a bit complicated."

"I would like to see more click to complete actions such as - USB lockdown for Mac, the ability to check AV compliance on servers, bit locker controls, printer tracking or print page tracking, self-help for self-healing like "BMC my IT" and more options in the self-service menu other than just software - maybe add integration in ADSelfService at the self-service menu."

"We are looking for a complete solution for patch management with central management and the cloud which ManageEngine Endpoint Central does not provide."

"I would like to have the option to install the agent remotely. When we change a PC, we have to uninstall the agent and then re-install it on the new one, and it is a difficult procedure."

"Management of Mac OS X, Linux OS, and encryption. We would like this to be on par with how Windows OS is managed."

"The MDM feature isn't very good. It doesn't support Amazon vendors."

More ManageEngine Endpoint Central cons

Pricing and Cost Advice

"Cost was a big factor when we made the decision to go with it. It wasn't very expensive, and it's not even very expensive now. I pay less than $500 a year for it."

"There is a freeware version of the solution available as long as you do not breach the number of licenses and users that are dictated."

"The product is not costly. The product is properly priced, especially for SMBs."

"Compared to other products, ManageEngine Endpoint Central is a very cheap solution."

"Choose wisely between the Professional and Enterprise editions, based on your needs."

"The product is cheap."

"The initial purchase was around $6,000 or $7,000. We most probably are not on an annual subscription. We bought it, and then we pay for the maintenance. I'm not 100% sure how that's working out."

"The price is moderate."

"The pricing is average."

More ManageEngine Endpoint Central pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

11%

Manufacturing Company

Computer Software Company

Outsourcing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	26
Midsize Enterprise	15
Large Enterprise	35

Questions from the Community

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How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?

ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...

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What is your experience regarding pricing and costs for ManageEngine Endpoint Central?

I would rate the pricing as seven; it is quite expensive from my point of view for ManageEngine Endpoint Central.

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What needs improvement with ManageEngine Endpoint Central?

It would be great to see some additional options within ManageEngine Endpoint Central. A better monitoring tool to analyze network traffic related to patch management would be something good to see...

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Comparisons

No data available

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Product Reports

Buyer's Guide

Client Desktop Management

August 2026

Download KACE Desktop Authority [EOL] product report

Buyer's Guide

ManageEngine Endpoint Central

July 2026

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Also Known As

No data available

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP

Overview

KACE Desktop Authority [EOL] was a trusted endpoint management tool that allowed IT administrators to optimize, manage, and secure networked Windows endpoints efficiently and effectively through automation and policy-based controls.

The effectiveness of KACE Desktop Authority [EOL] centered on its ability to streamline the management of Windows endpoints via centralized control. This tool helped reduce complexity in managing devices by automating tasks such as software deployment, security patching, and configuration management. Its support for group policy initiation and network auditing made it a favorite in many IT departments. Its easy integration with existing network infrastructure further enhanced its utility for IT professionals.

What are the key features of KACE Desktop Authority [EOL]?

Software Deployment: Automates installation and updates, saving admin time.
Security Management: Provides layered protection through centralized security controls.
Configuration Management: Simplifies policy application for consistent endpoint settings.
Asset Inventory: Offers comprehensive device tracking and reporting capability.
Patch Management: Streamlines the updating process to keep systems secure and compliant.

What benefits should users consider in reviews?

Time Efficiency: Reduces manual tasks through automation and policy enforcement.
Cost Savings: Minimizes labor and downtime through effective resource allocation.
Improved Security: Enhances endpoint security with proactive management features.
Scalability: Accommodates growing networks with ease of deployment and operation.

In industries with extensive IT infrastructures, such as finance and healthcare, KACE Desktop Authority [EOL] was implemented to maintain compliance, ensure security, and improve IT efficiency. Its deployment enabled these industries to meet rigorous standards and respond to technological changes swiftly.

Quest Software

ManageEngine Endpoint Central focuses on patch management, remote control, and asset management. It offers centralized management to facilitate software deployment and mobile device administration across various operating systems, consolidating functionalities for improved usability and streamlined processes.

ManageEngine Endpoint Central integrates multiple capabilities like remote troubleshooting and cross-platform updates, supporting Windows, Linux, and macOS. Its seamless integration with ManageEngine tools enhances usability while users appreciate its remote access, configuration management, and reporting instruments. The intuitive interface promotes easy training and adaptation in different environments. Though welcomed for its capabilities, users suggest improvements in software QA, interface intuitiveness, and customizable reporting. Desires also include better Linux patch management, quicker deployment times, enhanced security, and simpler support channels. Managing macOS effectively and comparing its management with Windows shows some disparity.

What are the most essential features?

Patch Management: Efficient patching for OS and applications, ensuring system security.
Remote Control: Easy access and support for troubleshooting and maintenance.
Asset Management: Comprehensive tracking and management of IT assets.
Software Deployment: Streamlined deployment across diverse platforms.
Cross-platform Updates: Simplifies updates across Windows, Linux, and macOS.

What should be considered for ROI and benefits?

Improved Efficiency: Speeds up troubleshooting and maintenance tasks.
Cost-effectiveness: Reduces labor costs with centralized management.
Scalability: Adapts as organizational needs grow and change.
Security Enhancement: Ensures robust protection against threats.
Integration: Works seamlessly with existing ManageEngine tools.

ManageEngine Endpoint Central finds application across diverse sectors, particularly for IT operations that require managing patches, software deployment, and asset oversight. It supports IT teams in maintaining compliance and security policies. By easing software deployment and enabling effective remote troubleshooting, it enhances IT support workflows without impacting productivity.

ManageEngine

Sample Customers

Elevion

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises

Buyer's Guide

Client Desktop Management

August 2026

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