Try our new research platform with insights from 80,000+ expert users

KACE Desktop Authority vs ManageEngine Endpoint Central comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
Sentiment score
7.2
ManageEngine Endpoint Central offers flexible, scalable solutions, effectively managing devices and users in varying IT environments with ease.
 

Valuable Features

No sentiment score available
Sentiment score
8.2
ManageEngine Endpoint Central excels in centralized management, ease of use, and automation, enhancing productivity and system management efficiency.
No quotes available
ManageEngine Endpoint Central is straightforward to use and implement.
 

Room For Improvement

No sentiment score available
Sentiment score
4.1
ManageEngine Endpoint Central needs improved QA, stability, integrations, support, customizable options, and clearer pricing and features.
No quotes available
It would be great if there was a smarter solution to address this issue.
 

Stability Issues

No sentiment score available
Sentiment score
8.3
ManageEngine Endpoint Central is praised for its stability and reliability, with occasional minor performance issues noted by users.
No quotes available
The product is very stable, especially with the cloud version.
 

Customer Service

No sentiment score available
Sentiment score
5.8
ManageEngine Endpoint Central's customer service is responsive but experiences communication inconsistencies and regional support challenges, with mixed user satisfaction.
 

Setup Cost

No sentiment score available
Sentiment score
7.1
ManageEngine Endpoint Central is affordable with competitive pricing and flexibility, despite complex licensing and some extra add-on costs.
 

Categories and Ranking

KACE Desktop Authority
Ranking in Client Desktop Management
3rd
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
ManageEngine Endpoint Central
Ranking in Client Desktop Management
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
64
Ranking in other categories
Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (3rd)
 

Mindshare comparison

As of November 2024, in the Client Desktop Management category, the mindshare of KACE Desktop Authority is 5.2%, down from 10.9% compared to the previous year. The mindshare of ManageEngine Endpoint Central is 44.4%, up from 35.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Client Desktop Management
 

Featured Reviews

DW
Saves me time and effort when adding and subtracting drives, and Premier Support handles updates
Desktop Authority is nice for us because we can pass out all of our drive mappings and our printers, throughout the office and the shop. Our environment is a very big place because we're a steel fabricator. We don't fabricate steel racks for your kitchen. We're fabricating steel buildings and beams for highrises. We're sitting on a few acres of property, so it's nice to be able to deploy and fix things without always having to walk everywhere or physically go to a machine to map a drive. It's easier to use than doing it in Windows Active Directory, which I never have loved at all. One of the benefits is time savings. If we make a change to a job and I want to pull a drive off of a set of computers, I can do it without having to leave my desk. Before we started using the solution, I would have had to go to every machine. That was a much more cumbersome way of handling it. That is one way it does save me time, probably a few hours every month. I don't have to mess around with something that I can do by opening up Desktop Authority. I can make a few changes, apply those changes, and I'm done in a matter of a few minutes. In the old days, I would have had to go outside, to every machine and every computer. We have jobs that run anywhere from two months to two years. We did a lot of steel for the Rams' stadium, SoFi Stadium in California. That job is still going and it's four years in. But at some point, we're going to want to shut that job down, and we'll shut that particular drive off of the network. And that's the advantage. I can individually go in and say, "Okay, we're done fabricating steel for this job. The shop doesn't need to see this information anymore," and I can pull it away from them really easily with this software. That's one of the things that is a huge benefit for me. That's where it's saving me time.
Charles A - PeerSpot reviewer
Effective vulnerability, desktop, and patch management
We are using ManageEngine Endpoint Central primarily for desktop management. It allows us to deploy patches, manage antivirus, control endpoints like DLP, and more The most valuable feature to me is the vulnerability management. It also has effective patch management capabilities. The main issue…
report
Use our free recommendation engine to learn which Client Desktop Management solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Educational Organization
44%
Computer Software Company
10%
Financial Services Firm
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
Compared to Intune, ManageEngine is not expensive but its pricing is somewhat higher since it offers all the features. If they reduce the cost, more people would opt for ManageEngine.
 

Also Known As

No data available
ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
 

Learn More

Video not available
 

Overview

 

Sample Customers

Elevion
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises