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KACE Desktop Authority [EOL] vs ManageEngine Endpoint Central comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

KACE Desktop Authority [EOL]
Average Rating
10.0
Reviews Sentiment
8.5
Number of Reviews
1
Ranking in other categories
No ranking in other categories
ManageEngine Endpoint Central
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
69
Ranking in other categories
Client Desktop Management (1st), Enterprise Mobility Management (EMM) (5th), Unified Endpoint Management (UEM) (3rd)
 

Featured Reviews

it_user1762365 - PeerSpot reviewer
IT Manager at ABLE STEEL FABRICATORS
Saves me time and effort when adding and subtracting drives, and Premier Support handles updates
Desktop Authority is nice for us because we can pass out all of our drive mappings and our printers, throughout the office and the shop. Our environment is a very big place because we're a steel fabricator. We don't fabricate steel racks for your kitchen. We're fabricating steel buildings and beams for highrises. We're sitting on a few acres of property, so it's nice to be able to deploy and fix things without always having to walk everywhere or physically go to a machine to map a drive. It's easier to use than doing it in Windows Active Directory, which I never have loved at all. One of the benefits is time savings. If we make a change to a job and I want to pull a drive off of a set of computers, I can do it without having to leave my desk. Before we started using the solution, I would have had to go to every machine. That was a much more cumbersome way of handling it. That is one way it does save me time, probably a few hours every month. I don't have to mess around with something that I can do by opening up Desktop Authority. I can make a few changes, apply those changes, and I'm done in a matter of a few minutes. In the old days, I would have had to go outside, to every machine and every computer. We have jobs that run anywhere from two months to two years. We did a lot of steel for the Rams' stadium, SoFi Stadium in California. That job is still going and it's four years in. But at some point, we're going to want to shut that job down, and we'll shut that particular drive off of the network. And that's the advantage. I can individually go in and say, "Okay, we're done fabricating steel for this job. The shop doesn't need to see this information anymore," and I can pull it away from them really easily with this software. That's one of the things that is a huge benefit for me. That's where it's saving me time.
reviewer1908987 - PeerSpot reviewer
Ict Manager at a transportation company with 201-500 employees
Centralized endpoint management has improved patching, software deployment, and asset control
ManageEngine Endpoint Central is what I am personally working with and using, along with the Service Desk, which is another tool we use. We have been working with ManageEngine Endpoint Central for four years or more. The customizable packages in software deployment are very positive; you can apply different policies for the package that you are going to deploy. This is something we are still using and working with. ManageEngine has a very large portfolio of products. There is some functionality that is not managed from ManageEngine Endpoint Central, but you can find that functionality in another module of ManageEngine's portfolio.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If we make a change to a job and I want to pull a drive off of a set of computers, I can do it without having to leave my desk. Before we started using the solution, I would have had to go to every machine. That was a much more cumbersome way of handling it."
"For what I use the solution for, it works really well."
"The stability is great."
"ManageEngine Desktop Central's most valuable features are remote desktop control and image management; we can send things out from the desk here, and it is a very good tool for us."
"Software distribution and remote access services are the most useful functions and features in ManageEngine Endpoint Central that I really appreciate."
"What I like best about this product is that I can log on to every PC, very easily, and chat with the user via the chat feature."
"Patch management is the most useful aspect of the product."
"The most valuable features of ManageEngine Endpoint Central are patch management and remote access and management."
"ManageEngine Desktop Central was benchmarked in the comparison of the other three products."
"ManageEngine allows us to manage these endpoints at a fraction of the cost."
 

Cons

"It would be nice if it were a little easier to maneuver around the patch management. I would like to use that more, but it got very cumbersome and complicated when I tried to use it in the past. I haven't used that much since then."
"The MDM feature isn't very good. It doesn't support Amazon vendors."
"ManageEngine Endpoint Central’s scalability could be improved."
"ManageEngine's licensing is not as good. They add new features and they ask for money."
"At one time, they delivered an agent that ate up your CPU and your memory."
"Computer imaging is powerful but breaks frequently. The reason for this breaking is not clear and requires heavy amounts of attention to keep operational. There is a lot of room for this tool to do more but the reliability of this process should be focused on first to ensure core competencies are being fixed before more features are added."
"Improvement should be done as per customer requirements."
"The pricing could be a bit better."
"Management of Mac OS X, Linux OS, and encryption. We would like this to be on par with how Windows OS is managed."
 

Pricing and Cost Advice

"Cost was a big factor when we made the decision to go with it. It wasn't very expensive, and it's not even very expensive now. I pay less than $500 a year for it."
"The pricing is very low, compared to other products. Compared to Intune or SCCM, it's much less. I can say it's a good product for less of a price."
"The price could be cheaper."
"The product is not costly. The product is properly priced, especially for SMBs."
"The solution is very affordable."
"The licensing is very easy to understand and pricing is right for what you get."
"We pay about $250 a year for our license."
"The product is not expensive."
"There is a freeware version of the solution available as long as you do not breach the number of licenses and users that are dictated."
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Top Industries

By visitors reading reviews
No data available
Outsourcing Company
10%
Financial Services Firm
10%
Manufacturing Company
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise15
Large Enterprise35
 

Questions from the Community

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How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
I would rate the pricing as seven; it is quite expensive from my point of view for ManageEngine Endpoint Central.
What needs improvement with ManageEngine Endpoint Central?
It would be great to see some additional options within ManageEngine Endpoint Central. A better monitoring tool to analyze network traffic related to patch management would be something good to see...
 

Also Known As

No data available
ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
 

Overview

 

Sample Customers

Elevion
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Find out what your peers are saying about ManageEngine, Quest Software, Broadcom and others in Client Desktop Management. Updated: September 2026.
915,287 professionals have used our research since 2012.