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KACE Desktop Authority vs ManageEngine Endpoint Central comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

KACE Desktop Authority
Ranking in Client Desktop Management
3rd
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
ManageEngine Endpoint Central
Ranking in Client Desktop Management
1st
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
64
Ranking in other categories
Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (3rd)
 

Mindshare comparison

As of December 2024, in the Client Desktop Management category, the mindshare of KACE Desktop Authority is 6.0%, down from 10.1% compared to the previous year. The mindshare of ManageEngine Endpoint Central is 44.4%, up from 36.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Client Desktop Management
 

Featured Reviews

DW
Saves me time and effort when adding and subtracting drives, and Premier Support handles updates
Desktop Authority is nice for us because we can pass out all of our drive mappings and our printers, throughout the office and the shop. Our environment is a very big place because we're a steel fabricator. We don't fabricate steel racks for your kitchen. We're fabricating steel buildings and beams for highrises. We're sitting on a few acres of property, so it's nice to be able to deploy and fix things without always having to walk everywhere or physically go to a machine to map a drive. It's easier to use than doing it in Windows Active Directory, which I never have loved at all. One of the benefits is time savings. If we make a change to a job and I want to pull a drive off of a set of computers, I can do it without having to leave my desk. Before we started using the solution, I would have had to go to every machine. That was a much more cumbersome way of handling it. That is one way it does save me time, probably a few hours every month. I don't have to mess around with something that I can do by opening up Desktop Authority. I can make a few changes, apply those changes, and I'm done in a matter of a few minutes. In the old days, I would have had to go outside, to every machine and every computer. We have jobs that run anywhere from two months to two years. We did a lot of steel for the Rams' stadium, SoFi Stadium in California. That job is still going and it's four years in. But at some point, we're going to want to shut that job down, and we'll shut that particular drive off of the network. And that's the advantage. I can individually go in and say, "Okay, we're done fabricating steel for this job. The shop doesn't need to see this information anymore," and I can pull it away from them really easily with this software. That's one of the things that is a huge benefit for me. That's where it's saving me time.
Charles A - PeerSpot reviewer
Effective vulnerability, desktop, and patch management
We are using ManageEngine Endpoint Central primarily for desktop management. It allows us to deploy patches, manage antivirus, control endpoints like DLP, and more The most valuable feature to me is the vulnerability management. It also has effective patch management capabilities. The main issue…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If we make a change to a job and I want to pull a drive off of a set of computers, I can do it without having to leave my desk. Before we started using the solution, I would have had to go to every machine. That was a much more cumbersome way of handling it."
"In terms of technical capability, it is doing very well. It is doing better than other industry products. It is at a place where we can compare it with Microsoft products. Its scalability is also good."
"We can scale the product."
"The ability to run event viewer, task manager, services, command, file browser, certificate all remotely without interrupting users is the most valuable aspect. Software deployment and prohibiting, allowing us to standardize on the software that has been deployed through the environment and then prohibiting illegal software such as torrent applications has been valuable."
"I like being able to image over the network. That's a nice feature that it has. Patch management is pretty decent on it as well."
"ManageEngine Desktop Central has greatly improved our organization by utilizing Service Desk Plus to monitor and keep track of issues that our end users report to our Help Desk Department. We also have written in the ode of our company's software to notify Support if an end-user experience an issue and does not report it."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
"Desktop Central has improved these organizations and this is why it has been repeated multiple times at multiple organizations. If something works and is getting better it is worth repeating."
 

Cons

"It would be nice if it were a little easier to maneuver around the patch management. I would like to use that more, but it got very cumbersome and complicated when I tried to use it in the past. I haven't used that much since then."
"I would like to see more click to complete actions such as - USB lockdown for Mac, the ability to check AV compliance on servers, bit locker controls, printer tracking or print page tracking, self-help for self-healing like "BMC my IT" and more options in the self-service menu other than just software - maybe add integration in ADSelfService at the self-service menu."
"The main issue that needs improvement is the pricing."
"Sometimes computers fail to receive patches, and we need to investigate why."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"There are occasional glitches."
"The solution is expensive."
"It is compatible with the systems such as Windows and Mac but not with Linux systems."
"ManageEngine Desktop Central should keep up with some of the features that other major vendors are providing, such as Microsoft."
 

Pricing and Cost Advice

"Cost was a big factor when we made the decision to go with it. It wasn't very expensive, and it's not even very expensive now. I pay less than $500 a year for it."
"The price is moderate."
"The product is not expensive."
"The initial purchase was around $6,000 or $7,000. We most probably are not on an annual subscription. We bought it, and then we pay for the maintenance. I'm not 100% sure how that's working out."
"The pricing of the product is not bad compared to the other similar solutions in the market."
"We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"Affordable for any customer."
"Could provide more services on the standard license"
"There are multiple flavors of the app. They have a distributed version for enterprises. It depends on your size. They price it on a per machine basis. 250 or 500 is probably their least amount."
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Top Industries

By visitors reading reviews
No data available
Educational Organization
44%
Computer Software Company
9%
Financial Services Firm
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
I am not aware of the pricing and costs. I might know more when we renew our contract.
 

Also Known As

No data available
ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
 

Learn More

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Overview

 

Sample Customers

Elevion
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Find out what your peers are saying about Clarity CA vs. ManageEngine Endpoint Central and other solutions. Updated: December 2024.
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