AWS Systems Manager vs Microsoft Intune comparison

Amazon Web Services (AWS) and Microsoft are both solutions in the Configuration Management category. Amazon Web Services (AWS) is ranked #6 with an average rating of 8.1, while Microsoft is ranked #2 with an average rating of 8.3. Amazon Web Services (AWS) holds a 10.5% mindshare in CM, compared to Microsoft’s 10.1% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 93% of Microsoft users who would recommend it.

AWS Systems Manager

Read 12 AWS Systems Manager reviews

4,687 Views
3,821 Comparison Views

100% willing to recommend

Microsoft Intune

Read 240 Microsoft Intune reviews

4,856 Views
3,620 Comparison Views

93% willing to recommend

AWS Systems Manager

Microsoft Intune

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 5, 2025

Microsoft Intune and AWS Systems Manager are notable in the realm of device and infrastructure management. Microsoft Intune's comprehensive integration within the Microsoft ecosystem gives it an advantage in managing Windows devices, enhancing policy enforcement and security. AWS Systems Manager stands out in automation and AWS infrastructure management, effectively streamlining management tasks such as patching.

Features: Microsoft Intune provides robust features like seamless integration with Office 365 and Azure for enhanced device management, including BYOD management, and advanced security features like conditional access. AWS Systems Manager excels in offering capabilities such as automation of routine tasks across AWS resources, strong integration with other AWS services, and centralized maintenance and patch management for infrastructure.

Room for Improvement: Microsoft Intune could enhance its reporting capabilities, develop better support for Android policies, and improve Mac OS management. On the other hand, AWS Systems Manager could benefit from better integration with other AWS services, an intuitive interface, and increased OS coverage in its patch management system.

Ease of Deployment and Customer Service: Microsoft Intune is known for flexible deployment across hybrid and cloud environments, although customer service experiences vary, with premium support often rated higher. AWS Systems Manager strongly focuses on public cloud environments, providing solid AWS support that is generally well-rated due to its effective ecosystem service integration.

Pricing and ROI: Microsoft Intune is competitively priced when bundled with other Microsoft products, offering significant ROI through efficiency and security improvements despite higher standalone costs. AWS Systems Manager presents excellent ROI for AWS users because many features integrate seamlessly with existing AWS accounts, although costs may predictably increase with demand usage.

To learn more, read our detailed AWS Systems Manager vs. Microsoft Intune Report (Updated: January 2025).

Buyer's Guide

AWS Systems Manager vs. Microsoft Intune

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS Systems Manager

Ranking in Configuration Management

6th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Intune

Ranking in Configuration Management

2nd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

240

Ranking in other categories

Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)

Mindshare comparison

As of March 2025, in the Configuration Management category, the mindshare of AWS Systems Manager is 10.5%, up from 10.1% compared to the previous year. The mindshare of Microsoft Intune is 10.1%, up from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management

Featured Reviews

Ambe Frankline

Cloud/DevOps Engineer at Innovative Technology Systems

Tracks every action on AWS accounts in a centralized way

Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.

Read full review

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."

"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts"

"The solution's ability to scale is good."

"I use AWS Systems Manager primarily for infrastructure management and automation. One of its key benefits is managing patches and updates for our EC2 instances, including both Windows and Linux workloads. It can perform compliance checks on all managed workloads, identifying which systems aren't compliant or haven't been patched."

"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."

"The solution is user-friendly"

"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."

"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts."

More AWS Systems Manager pros

"Microsoft Intune has been a time saver and reduces the time and effort IT admins have to invest."

"I like the group policy management feature, which performs application monitoring and device enrollment."

"I find Microsoft Intune valuable primarily for its Windows management capabilities, along with its Android Enterprise and Apple device management for mobile devices."

"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."

"We can securely manage both company-owned devices and personal devices enrolled in our BYOD program."

"The most valuable feature for us is the security, including risk analysis and patch management."

"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."

"The initial setup is not overly complex or difficult."

More Microsoft Intune pros

Cons

"AWS does not have EKS cluster backup."

"The current challenge is that we can't pull any incidents from other accounts."

"Lacks sufficient integrations."

"I'd like to see more automation for monitoring and managing things like AWS CloudWatch and AWS Config. It would be a significant improvement if it could automatically handle these tasks and address issues as they arise."

"One area that could be enhanced is dynamic configuration management. Additionally, improving integration with other AWS services like Lambda and CloudFormation would be beneficial."

"Ensuring broader OS coverage in patch management could be beneficial for the product."

"Additional features can be added as per customer requirements."

"Every AWS service comes with some associated costs."

More AWS Systems Manager cons

"Additional application deployment options e.g. MSI deployment with more complex parameters or additional side-by-side files, and non-MSI deployment options."

"In terms of what can be improved, I am looking for better enhancements regarding Apple management, not only on the mobile device, but also on the laptop."

"We do not utilize Microsoft customer service and technical support since it is generally a waste of time."

"The biggest problem we ever have is when something goes out of date after 30 days when nobody has logged into it. We do have a problem trying to get those back online. We've been working with Microsoft to resolve that problem, but that's been the only issue that we've had in the last few years."

"The pricing can be expensive if you are not combining it with other products."

"Microsoft Intune could improve by being more user-friendly and having it geared toward device management. The graphic interface is not very good."

"Intune's server management could be better. If it could incorporate more features from System Center into Intune's Configuration Manager, it would be beneficial."

"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."

More Microsoft Intune cons

Pricing and Cost Advice

"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."

"As we were doing a government project so the government got the project at a very nominal cost."

"An AWS cloud engineer can bring down the costs."

"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."

"Its licensing model is not complex, but it is very expensive compared to other solutions. They can bring more models and reduce the pricing. They should allow customers to select the features they want and price it accordingly."

"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."

"I rate Intune five out of 10 for pricing. It's expensive."

"The licensing costs we leave up to the customer and these vary from one to another."

"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."

"The price is reasonable, but they should lower it a bit to make it more competitive. It's cheaper than AirWatch and other products, but I still feel like Microsoft can make a base version or with Exchange online or a la carte only Intune version which will be useful. A customer who doesn't want to go full-fledged E3 or E5 can take out or consume an Intune solution only for their purpose, and we want to target that customer."

"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."

"The clients pay for a license and each can have a different type of license, such as an E3 or E5."

More Microsoft Intune pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

13%

Government

Manufacturing Company

Educational Organization

26%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about AWS Systems Manager?

With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually.

See all answers

What is your experience regarding pricing and costs for AWS Systems Manager?

Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimize costs according to our use case, time, and frequency.

See all answers

What needs improvement with AWS Systems Manager?

There isn't anything specific I remember at the moment.

See all answers

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...

See all answers

Comparisons

Microsoft Configuration Manager vs AWS Systems Manager

Compared 17% of the time

AWS Config vs AWS Systems Manager

Compared 11% of the time

Red Hat Ansible Automation Platform vs AWS Systems Manager

Compared 9% of the time

Red Hat Satellite vs AWS Systems Manager

Compared 9% of the time

BigFix vs AWS Systems Manager

Compared 5% of the time

More AWS Systems Manager Competitors

Jamf Pro vs Microsoft Intune

Compared 15% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

Samsung Knox vs Microsoft Intune

Compared 3% of the time

More Microsoft Intune Competitors

Product Reports

Buyer's Guide

Configuration Management

February 2025

Download AWS Systems Manager product report

Buyer's Guide

Microsoft Intune

February 2025

Download Microsoft Intune product report

Also Known As

Amazon Elastic Container Registry

Intune, MS Intune, Microsoft Endpoint Manager

Overview

AWS Systems Manager is a management service that helps you automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems. These capabilities help you define and track system configurations, prevent drift, and maintain software compliance of your EC2 and on-premises configurations. By providing a management approach that is designed for the scale and agility of the cloud but extends into your on-premises data center, Systems Manager makes it easier for you to seamlessly bridge your existing infrastructure with AWS.

Systems Manager is easy to use. Simply access Systems Manager from the EC2 Management Console, select the instances you want to manage, and define the management tasks you want to perform. Systems Manager is available now at no cost to manage both your EC2 and on-premises resources.

Amazon Web Services (AWS)

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

Mitchells and Buzzers, Callaway

Buyer's Guide

AWS Systems Manager vs. Microsoft Intune

January 2025

Free Report: AWS Systems Manager vs. Microsoft Intune

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