AWS Systems Manager vs Microsoft Intune comparison

Amazon Web Services (AWS) and Microsoft are both solutions in the Configuration Management category. Amazon Web Services (AWS) is ranked #5 with an average rating of 8.1, while Microsoft is ranked #2 with an average rating of 8.3. Amazon Web Services (AWS) holds a 10.7% mindshare in CM, compared to Microsoft’s 10.2% mindshare. Additionally, 100% of Amazon Web Services (AWS) users are willing to recommend the solution, compared to 94% of Microsoft users who would recommend it.

AWS Systems Manager

Read 12 AWS Systems Manager reviews

4,430 Views
3,610 Comparison Views

100% willing to recommend

Microsoft Intune

Read 250 Microsoft Intune reviews

4,537 Views
3,379 Comparison Views

94% willing to recommend

AWS Systems Manager

Microsoft Intune

Comparison Buyer's Guide

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Executive SummaryUpdated on Apr 6, 2025

Microsoft Intune and AWS Systems Manager compete in the mobile device management and cloud management categories, respectively. Microsoft Intune holds the upper hand for businesses with mobile security needs and integration with Microsoft tools, while AWS Systems Manager excels in automation and resource management.

Features: Microsoft Intune offers comprehensive mobile device management, including compliance policies, device and app management, and seamless integration with Microsoft solutions like Azure AD and Office 365. This provides a unified dashboard for managing users and devices. AWS Systems Manager is strong in automation, configuration management, and centralized management of Amazon EC2 resources, leveraging AWS's cloud infrastructure for efficient handling, though it lacks Intune's focus on mobile security.

Room for Improvement: Microsoft Intune could improve in reporting capabilities, integration with non-Microsoft solutions, and Apple product support, challenges that occasionally cause user dissatisfaction. AWS Systems Manager could enhance dynamic configuration management, broader AWS and third-party integrations, and favor more agentless operations, offering feature parity with solutions like Ansible.

Ease of Deployment and Customer Service: Microsoft Intune's deployment is often seen as complex, requiring a significant learning curve. It offers mixed technical support experiences, though it integrates well with Microsoft's suite. AWS Systems Manager benefits from smooth AWS integration and consistency but could improve its user interfaces and reduce agent requirements for simpler deployment. Its support is favorable for those familiar with AWS.

Pricing and ROI: Microsoft Intune's competitive pricing, especially when bundled with Microsoft products, makes it attractive for existing Microsoft investments, though add-ons can be pricey. It provides ROI through enhanced security and management efficiencies. AWS Systems Manager’s cost-efficiency aligns with AWS’s usage-based pricing, ensuring cost control. It offers resource management benefits but requires an AWS account to fully utilize capabilities.

To learn more, read our detailed AWS Systems Manager vs. Microsoft Intune Report (Updated: April 2025).

Buyer's Guide

AWS Systems Manager vs. Microsoft Intune

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AWS Systems Manager

Ranking in Configuration Management

5th

Average Rating

8.0

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Microsoft Intune

Ranking in Configuration Management

2nd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

250

Ranking in other categories

Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)

Mindshare comparison

As of April 2025, in the Configuration Management category, the mindshare of AWS Systems Manager is 10.7%, up from 10.0% compared to the previous year. The mindshare of Microsoft Intune is 10.2%, up from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Configuration Management

Featured Reviews

Ambe Frankline

Cloud/DevOps Engineer at Innovative Technology Systems

Tracks every action on AWS accounts in a centralized way

Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.

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Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The solution is user-friendly"

"The solution's most valuable feature is the change management option. It tracks every action on my AWS accounts in a centralized way, acting like a control tool for me. This is especially useful when working with Kubernetes and AWS ECS services. Additionally, my colleagues and clients often use the application management tools for configuration, parameters, and installations."

"Has a variety of automation options."

"The store organizes parameters hierarchically, making it easier to configure and control versions. It also ensures scalability and high availability, automatically scaling to handle increasing workloads and providing reliable access to configuration data across multiple AWS availability zones."

"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."

"AWS provides Auto Scaling groups."

"I use AWS Systems Manager primarily for infrastructure management and automation. One of its key benefits is managing patches and updates for our EC2 instances, including both Windows and Linux workloads. It can perform compliance checks on all managed workloads, identifying which systems aren't compliant or haven't been patched."

"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."

More AWS Systems Manager pros

"The initial setup is not overly complex or difficult."

"It's normally able to meet 100% expectations of our customers."

"The feature I like the most is that we can perform remote tasks. If we want to retire or wipe out personal data or corporate data from a device, we can use Microsoft Intune remotely, and with the click of a button, data is removed automatically. Nothing needs to be done from the end-user side."

"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."

"Conditional access has helped us tailor and enforce our security policies in the mobile space."

"It helps implement conditional access policies to restrict mobile users from accessing potentially dangerous emails."

"It's really easy to access."

"Configuration profiles, remediation, scripts, and auto-pilot features are very good."

More Microsoft Intune pros

Cons

"I'd like to see more automation for monitoring and managing things like AWS CloudWatch and AWS Config. It would be a significant improvement if it could automatically handle these tasks and address issues as they arise."

"One area that could be enhanced is dynamic configuration management. Additionally, improving integration with other AWS services like Lambda and CloudFormation would be beneficial."

"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."

"Lacks sufficient integrations."

"It could be agentless if there's room for improvement in the AWS Systems Manager. Currently, you have to install agents, although, for most of the latest EC2 images, the agents come preinstalled. If it could be at the level of Ansible, which is agentless, that would be fantastic. When you compare the solution to Ansible, one of the most widely accepted tools, the agentless feature stands out. So, if the AWS Systems Manager could become agentless, that would be a significant improvement."

"Ensuring broader OS coverage in patch management could be beneficial for the product."

"Every AWS service comes with some associated costs."

"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."

More AWS Systems Manager cons

"It doesn't economize when you scale up. We have over 14,000 employees, and we have between 7,500 and 8,000 city-owned or personal devices being used to conduct city business. Its price can be improved. It is not a cheap solution."

"The pricing can be expensive if you are not combining it with other products."

"They could also make it easier to use because there are some other products that may be easier to use in terms of the look and feel of the dashboard."

"Microsoft Intune's app deployment presents challenges for non-MSI and non-store apps, particularly EXEs, requiring the use of a Win32 wrapper tool and adding overhead to the process."

"Intune doesn't provide much control over Windows servers. It's something we struggle with."

"The solution could improve by having better integration with Apple."

"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."

"Intune should support platforms other than Windows. We have encountered several limitations, especially when handling iOS devices."

More Microsoft Intune cons

Pricing and Cost Advice

"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."

"An AWS cloud engineer can bring down the costs."

"As we were doing a government project so the government got the project at a very nominal cost."

"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."

"The licensing costs we leave up to the customer and these vary from one to another."

"I am satisfied with the pricing."

"The price of Intune is often included as part of a bundle with other Microsoft licenses, which makes it somewhat cheaper."

"While Microsoft charges for actual usage, it lacks discount options."

"It is reasonable for the features it has."

"Intune comes with the licensing that is common for large organizations. However, Microsoft has recently released many add-ons that are very expensive, especially for large organizations or corporations."

"Microsoft Intune is a cost effective choice. It is less expensive than other products on the market."

"Licensing depends on how you are providing support to your enterprise, whether it's device-based or user-based."

More Microsoft Intune pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

15%

Financial Services Firm

13%

Government

Manufacturing Company

Educational Organization

21%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about AWS Systems Manager?

With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually.

See all answers

What is your experience regarding pricing and costs for AWS Systems Manager?

Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimize costs according to our use case, time, and frequency.

See all answers

What needs improvement with AWS Systems Manager?

There isn't anything specific I remember at the moment.

See all answers

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...

See all answers

How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...

See all answers

Comparisons

Microsoft Configuration Manager vs AWS Systems Manager

Compared 16% of the time

AWS Config vs AWS Systems Manager

Compared 13% of the time

Red Hat Ansible Automation Platform vs AWS Systems Manager

Compared 10% of the time

Red Hat Satellite vs AWS Systems Manager

Compared 9% of the time

AWS CloudFormation vs AWS Systems Manager

Compared 5% of the time

More AWS Systems Manager Competitors

Jamf Pro vs Microsoft Intune

Compared 14% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 5% of the time

IBM MaaS360 vs Microsoft Intune

Compared 3% of the time

More Microsoft Intune Competitors

Product Reports

Buyer's Guide

Configuration Management

April 2025

Download AWS Systems Manager product report

Buyer's Guide

Microsoft Intune

April 2025

Download Microsoft Intune product report

Also Known As

Amazon Elastic Container Registry

Intune, MS Intune, Microsoft Endpoint Manager

Overview

AWS Systems Manager is a management service that helps you automatically collect software inventory, apply OS patches, create system images, and configure Windows and Linux operating systems. These capabilities help you define and track system configurations, prevent drift, and maintain software compliance of your EC2 and on-premises configurations. By providing a management approach that is designed for the scale and agility of the cloud but extends into your on-premises data center, Systems Manager makes it easier for you to seamlessly bridge your existing infrastructure with AWS.

Systems Manager is easy to use. Simply access Systems Manager from the EC2 Management Console, select the instances you want to manage, and define the management tasks you want to perform. Systems Manager is available now at no cost to manage both your EC2 and on-premises resources.

Amazon Web Services (AWS)

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers

Mitchells and Buzzers, Callaway

Buyer's Guide

AWS Systems Manager vs. Microsoft Intune

April 2025

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