Try our new research platform with insights from 80,000+ expert users

AWS Systems Manager vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
AWS Systems Manager support quality varies, with business support often more responsive than developer support, depending on the support plan.
Sentiment score
6.6
Microsoft Intune support experiences vary, with premium users satisfied, others facing delays, and mixed effectiveness of support staff.
 

Room For Improvement

Sentiment score
6.1
AWS Systems Manager requires better automation, integration, UI, dynamic configuration, OS coverage, and advanced backup, replication, and cost optimization features.
Sentiment score
4.4
Microsoft Intune faces challenges in reporting, cross-platform support, policy configurations, interface complexity, costs, and macOS management.
If my organization has sensitive data we don't want to leak, deploying the policies can present technical challenges and potential loopholes.
 

Scalability Issues

Sentiment score
8.2
AWS Systems Manager is highly scalable, efficiently managing resources and workloads, earning high ratings from organizations for its scalability.
Sentiment score
8.0
Microsoft Intune is praised for its scalability and adaptability, supporting various organizational sizes with seamless device management.
 

Setup Cost

No sentiment score available
AWS Systems Manager is cost-efficient with mostly free features and minimal setup costs, though sometimes considered expensive during demand surges.
Sentiment score
7.5
Enterprises find Microsoft Intune competitively priced and cost-effective, especially when bundled with other Microsoft services in agreements.
 

Stability Issues

Sentiment score
7.8
AWS Systems Manager is reliable but may experience issues like clipboard sharing, battery drain, and occasional instance choking or patching failures.
Sentiment score
7.9
Microsoft Intune is highly reliable, with minimal issues and high user satisfaction due to regular updates and strong infrastructure.
 

Valuable Features

Sentiment score
8.3
AWS Systems Manager simplifies infrastructure management through automation, integration with AWS services, user-friendliness, and reducing manual tasks.
Sentiment score
8.0
Microsoft Intune excels with seamless Azure integration, strong security, centralized management, enhancing productivity and cost-effective remote device management.
Autopilot allows bulk enrollment of devices, making it easy for end users, even those without technical expertise, to use their devices immediately.
 

Categories and Ranking

AWS Systems Manager
Ranking in Configuration Management
6th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Microsoft Intune
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
210
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

As of November 2024, in the Configuration Management category, the mindshare of AWS Systems Manager is 10.1%, down from 10.8% compared to the previous year. The mindshare of Microsoft Intune is 11.8%, up from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Betika Brandon - PeerSpot reviewer
Ensures high scalability and availability for managing increased workloads, but should improve integration with other AWS services
I utilize AWS Systems Manager for managing and handling interviews, resources, security, and configurations like database connections, API keys, and passwords. With AWS, I can execute commands on-premises servers. I also use AWS as a patch manager to automate instance patching for data security and…
Gaurav Chandola - PeerSpot reviewer
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.
report
Use our free recommendation engine to learn which Configuration Management solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
14%
Government
10%
Manufacturing Company
9%
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Systems Manager?
With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually.
What is your experience regarding pricing and costs for AWS Systems Manager?
Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs.
What needs improvement with AWS Systems Manager?
It could be agentless if there's room for improvement in the AWS Systems Manager. Currently, you have to install agents, although, for most of the latest EC2 images, the agents come preinstalled. I...
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

Amazon Elastic Container Registry
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Mitchells and Buzzers, Callaway
Find out what your peers are saying about AWS Systems Manager vs. Microsoft Intune and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.