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AWS Systems Manager vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Systems Manager
Ranking in Configuration Management
5th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Microsoft Intune
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
247
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

As of April 2025, in the Configuration Management category, the mindshare of AWS Systems Manager is 10.7%, up from 10.0% compared to the previous year. The mindshare of Microsoft Intune is 10.2%, up from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Ambe Frankline - PeerSpot reviewer
Tracks every action on AWS accounts in a centralized way
Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.
Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts."
"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"The solution is user-friendly"
"AWS provides Auto Scaling groups."
"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts"
"The store organizes parameters hierarchically, making it easier to configure and control versions. It also ensures scalability and high availability, automatically scaling to handle increasing workloads and providing reliable access to configuration data across multiple AWS availability zones."
"Autopilot is the most valuable feature of Microsoft Intune."
"Previously, SCCM was used as an on-premise solution for clients, but now they are moving to Microsoft Intune as a cloud solution with better security and functions."
"The ability to wipe data from and reset devices is one of the most important and valuable features. If a device is reported stolen, we can freeze it or wipe the data from it, preventing data leakage."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"It's not working perfectly, but Microsoft's Autopilot offers great visibility into automated deployment solutions."
"I rate Intune 10 out of 10."
"It is user-friendly, and the performance is also good. It is a convenient product"
"The most valuable features in Microsoft Intune for me are application deployment, Defender deployment, and asset management."
 

Cons

"One area that could be enhanced is dynamic configuration management. Additionally, improving integration with other AWS services like Lambda and CloudFormation would be beneficial."
"AWS does not have EKS cluster backup."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"Additional features can be added as per customer requirements."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"The current challenge is that we can't pull any incidents from other accounts."
"Every AWS service comes with some associated costs."
"No option to do end-to-en macOS management. Slow implementation of policies."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
"Lacking in features such as Wi-Fi and network security."
"Intune's third-party patch management could be better. It should be easier for the average system admin to keep non-Microsoft applications updated."
"I would like to see Intune improve its handling of hybrid domain joins."
"Cost is the biggest factor for us right now. Microsoft Intune and AD P1 together in a bundle is a good thing to have, but it is very costly compared to other products in the market. Otherwise, Microsoft Intune is the best."
"The solution's app deployment needs to be improved."
"A more incisive reporting tool with automated progress updates and graphical representation would be beneficial, as the current manual method lacks efficiency and visual clarity."
 

Pricing and Cost Advice

"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."
"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."
"An AWS cloud engineer can bring down the costs."
"As we were doing a government project so the government got the project at a very nominal cost."
"It is average. Some of the costs are quite high depending on what the customer currently uses, but overall, it is not bad. I would not say that I would not recommend Intune based on the cost. I definitely would, but they can definitely improve on the cost. So overall, its cost is not bad."
"No one can compete with Microsoft when it comes to price, and the features it is offering."
"It is not expensive."
"If you're ever going to buy an Office 365 environment, then pricing is reasonable given all that it does, but if you're not, then you might find the pricing expensive."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"For Microsoft 365 E5 clients, cost is not an issue as this product is one of the benefits."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"Even if they charge a premium, they aim to provide equal value."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
Educational Organization
24%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Systems Manager?
With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually.
What is your experience regarding pricing and costs for AWS Systems Manager?
Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimize costs according to our use case, time, and frequency.
What needs improvement with AWS Systems Manager?
There isn't anything specific I remember at the moment.
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

Amazon Elastic Container Registry
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Mitchells and Buzzers, Callaway
Find out what your peers are saying about AWS Systems Manager vs. Microsoft Intune and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.