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AWS Systems Manager vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 29, 2024
 

Categories and Ranking

AWS Systems Manager
Ranking in Configuration Management
6th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Microsoft Intune
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
233
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

As of December 2024, in the Configuration Management category, the mindshare of AWS Systems Manager is 10.3%, down from 10.7% compared to the previous year. The mindshare of Microsoft Intune is 12.0%, up from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Ambe Frankline - PeerSpot reviewer
Tracks every action on AWS accounts in a centralized way
Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.
Gaurav Chandola - PeerSpot reviewer
We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy
Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"AWS provides Auto Scaling groups."
"Has a variety of automation options."
"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."
"The store organizes parameters hierarchically, making it easier to configure and control versions. It also ensures scalability and high availability, automatically scaling to handle increasing workloads and providing reliable access to configuration data across multiple AWS availability zones."
"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts."
"With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually."
"The solution's most valuable feature is the change management option. It tracks every action on my AWS accounts in a centralized way, acting like a control tool for me. This is especially useful when working with Kubernetes and AWS ECS services. Additionally, my colleagues and clients often use the application management tools for configuration, parameters, and installations."
"It's really easy to access."
"It's easy to deploy a configuration or policy to a system, especially when you don't have Azure AD. Now we are talking to all these small and medium-sized customers who don't necessarily have an on-premise Windows Active Directory. If they have invested in Office 365 Premium, this functionality becomes available to them."
"Intune simplifies compliance. The ability to manage software updates and policies on endpoints has helped us meet contract requirements."
"The best feature is that we don't need to worry about downtime. We don't need to worry about the network connections of our office or the virtual private network. Everything is being done through the internet. Using Intune Autopilot, we can configure and deploy everything to the devices."
"The solution is fully integrated with the Microsoft platform and the Autopilot feature, which is a unique feature."
"Its protection policies are most valuable. It protects mobile devices as well as individual apps. It is pretty scalable, and its documentation is also pretty good. It is also pretty straightforward to deploy."
"Windows Autopatch is the most valuable because it removes the burden of patch management."
"Microsoft Intune has helped us by improving our security posture, leading to fewer security problems, and helping us understand where we have issues."
 

Cons

"The current challenge is that we can't pull any incidents from other accounts."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"Lacks sufficient integrations."
"I'd like to see more automation for monitoring and managing things like AWS CloudWatch and AWS Config. It would be a significant improvement if it could automatically handle these tasks and address issues as they arise."
"Additional features can be added as per customer requirements."
"One area that could be enhanced is dynamic configuration management. Additionally, improving integration with other AWS services like Lambda and CloudFormation would be beneficial."
"The fact that AWS Systems Manager takes time to complete the patching process, makes it an area where improvements are required."
"Every AWS service comes with some associated costs."
"Enhancements for managing MacOS more comprehensively would be beneficial."
"The reporting and cost have room for improvement."
"It just doesn't handle software updates well at all by itself. You need to be a scripting wizard to make those happen properly, or you use third-party tools. The Windows feature updates are very difficult to implement. I would like to see a proprietary built-in remote control tool. I know that they have Team Viewer integrated, but it is not seamless. It would be nice if they had a seamless remote desktop capability directly from the Intune console."
"China blocks Google and Google Play Store, which makes installation challenging. Microsoft Intune is a company software, which has to be installed to the app portal or Microsoft Software Center."
"The pricing could be improved."
"The synchronization could be improved."
"I would like to see Intune improve its handling of hybrid domain joins. We continue to experience issues with machines losing their hybrid domain join status."
"The solution can have some compliance problems in general and the end-point user can bypass easily the company policies in Intune."
 

Pricing and Cost Advice

"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."
"An AWS cloud engineer can bring down the costs."
"As we were doing a government project so the government got the project at a very nominal cost."
"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."
"It is not expensive."
"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."
"Microsoft Intune's pricing is reasonable."
"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
"There is a license needed to use the solution and we are on an annual license."
"The solution is cost-efficient."
"We have the business premium licenses for the solution."
"It is reasonable for the features it has."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
13%
Government
9%
Manufacturing Company
8%
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Systems Manager?
With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually.
What is your experience regarding pricing and costs for AWS Systems Manager?
Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimize costs according to our use case, time, and frequency.
What needs improvement with AWS Systems Manager?
There isn't anything specific I remember at the moment.
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

Amazon Elastic Container Registry
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Mitchells and Buzzers, Callaway
Find out what your peers are saying about AWS Systems Manager vs. Microsoft Intune and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.