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AWS Systems Manager vs Microsoft Intune comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AWS Systems Manager
Ranking in Configuration Management
5th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
No ranking in other categories
Microsoft Intune
Ranking in Configuration Management
2nd
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
246
Ranking in other categories
Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
 

Mindshare comparison

As of April 2025, in the Configuration Management category, the mindshare of AWS Systems Manager is 10.7%, up from 10.0% compared to the previous year. The mindshare of Microsoft Intune is 10.2%, up from 9.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management
 

Featured Reviews

Ambe Frankline - PeerSpot reviewer
Tracks every action on AWS accounts in a centralized way
Setting up AWS Systems Manager to monitor and control other services is easy. You need to link the services you want to observe and track. The time it takes to deploy depends on factors like connectivity, latency, and the complexity of the services. For example, setting up a simple application is faster than setting up a more complicated three-tier or multi-tier system. Using the solution for batch updates varies depending on the number of servers involved and the commands needed. Personally, when I do small projects at home, deploying a few servers doesn't take long. But at work, where we handle larger deployments with hundreds of servers, it's faster due to better connectivity and resources.
Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Has a variety of automation options."
"The store organizes parameters hierarchically, making it easier to configure and control versions. It also ensures scalability and high availability, automatically scaling to handle increasing workloads and providing reliable access to configuration data across multiple AWS availability zones."
"I use AWS Systems Manager primarily for infrastructure management and automation. One of its key benefits is managing patches and updates for our EC2 instances, including both Windows and Linux workloads. It can perform compliance checks on all managed workloads, identifying which systems aren't compliant or haven't been patched."
"Systems Manager has a feature where it analyzes the logs and gives us a performance overview in the form of a graph. We know when it's taking up more resources and when there are spikes, so we can predict the usability."
"AWS provides Auto Scaling groups."
"When we do the automation in the cloud, we use the SSM agent. This helps us to test our automation and documents, and monitor the cloud."
"AWS Systems Manager's most valuable feature is its ability to dynamically export and import values in various AWS accounts."
"It is beginner-friendly with extensive features that can be learned gradually based on the user's needs and tasks."
"The most important thing for me is the autopilot feature."
"The biggest asset is the range of device management options available with Intune, whether it is a Windows device, a Linux device, a Mac device, or mobile devices."
"The reporting and analytics features in Microsoft Intune have been a lifesaver."
"The Mobile Device Management in Intune is a valuable feature."
"The most valuable feature of Intune is the central dashboard for compliance and policy management."
"One of the most valuable features of Microsoft Intune is the detection and remediation script capability."
"The solution is stable."
"Maturity makes it a stable product."
 

Cons

"Every AWS service comes with some associated costs."
"One area that could be enhanced is dynamic configuration management. Additionally, improving integration with other AWS services like Lambda and CloudFormation would be beneficial."
"We formerly used third-party products to analyze the log, give us information, and find bottlenecks. Systems Manager could provide more tools that conduct this analysis, so we don't have to do it ourselves."
"The AWS UIs are not the most intuitive. Also, the usability needs room for improvement."
"Ensuring broader OS coverage in patch management could be beneficial for the product."
"Lacks sufficient integrations."
"Additional features can be added as per customer requirements."
"The current challenge is that we can't pull any incidents from other accounts."
"The policies we had in SCCM and AD offered features that are missing from Microsoft Intune."
"The solution requires Mac support."
"There could be more wizard-driven policy development or creation. Some of the policies can get quite complex. If they have a wizard that assists the administrators in creating the policy, that will be a great job."
"The backend of Microsoft Intune needs to be improved. We have seen a little bit of delay as compared to other MDM solutions. That needs to be improved. A little bit more granularity should also be added"
"It would be awesome if Microsoft opened their API so we could filter more properties. If we have to do anything outside of Intune that requires a third-party solution to talk back to it, we're very limited in what we can do."
"Intune should improve its software inventory to provide better metering of which software is used throughout the company. This is especially needed for reporting third-party software solutions."
"There are a few security features that are not available in Microsoft Intune, when compared to other products."
"Intune has all the features enabled for Windows devices but needs to be improved on iOS and Apple devices."
 

Pricing and Cost Advice

"The platform provides excellent value for the capabilities it offers when compared to third-party tools for similar tasks."
"Most of the features are free. I'm not entirely certain, but I believe the pricing is generally very low. Some services that are part of Ops Manager might have associated costs."
"As we were doing a government project so the government got the project at a very nominal cost."
"An AWS cloud engineer can bring down the costs."
"Microsoft Intune is moderately priced. There is a monthly license required to use the solution and it is approximately eight dollars per month."
"The clients pay for a license and each can have a different type of license, such as an E3 or E5."
"The pricing for Microsoft Intune is reasonable. Our clients are satisfied."
"Intune is included in the Microsoft 365 licensing package that we have."
"Every customer used to purchase licenses based on their needs."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."
"The pricing is good because customers are not complaining about it."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
14%
Government
8%
Manufacturing Company
7%
Educational Organization
24%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AWS Systems Manager?
With AWS Systems Manager, our company can patch our systems directly from it, so we don't need to patch our systems manually.
What is your experience regarding pricing and costs for AWS Systems Manager?
Every AWS service comes with some associated costs. While using AWS Systems Manager, we continually monitor to optimize costs according to our use case, time, and frequency.
What needs improvement with AWS Systems Manager?
There isn't anything specific I remember at the moment.
How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes it easy to control security and manage the usage of mobile apps when you have a ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of the things I like about it: Pros: Protected productivity: Intune gives you th...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
 

Also Known As

Amazon Elastic Container Registry
Intune, MS Intune, Microsoft Endpoint Manager
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Mitchells and Buzzers, Callaway
Find out what your peers are saying about AWS Systems Manager vs. Microsoft Intune and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.