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Jamf Pro vs Microsoft Configuration Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.7
Jamf Pro boosts efficiency with time savings, cost-effectiveness, improved user experiences, and reduced security risks for Apple device management.
Sentiment score
1.0
Microsoft Configuration Manager is valued for managing devices, offering cost savings and enhanced productivity, despite some Mac support challenges.
I have seen a return on investment with Jamf Pro; previously we were using manual deployment for iPads.
System Analyst at a tech services company with 11-50 employees
 

Customer Service

Sentiment score
3.9
Jamf Pro's support is knowledgeable and reliable, praised for swift issue resolution despite occasional response delays as the company grows.
Sentiment score
5.5
Microsoft Configuration Manager receives mixed reviews for support, praised for resources but criticized for first-level support effectiveness.
The vendor support is excellent.
Director, Client Services at a tech consulting company with 11-50 employees
they are doing great for technical support
Server Administrator Coordinator at a educational organization with 501-1,000 employees
They sometimes provide delayed responses, and occasionally the executive who connects is not technical enough.
Lead Senior Consultant at Truglobal
Their response time and first-level support quality need improvement.
Systems Architect at a computer software company with 1,001-5,000 employees
For technical support from Microsoft, I would rate them a nine.
Expert at a tech vendor with 10,001+ employees
 

Scalability Issues

Sentiment score
4.7
Jamf Pro scales efficiently, managing from few to thousands of devices, adapting to growing needs without performance issues.
Sentiment score
7.6
Microsoft Configuration Manager scales well for enterprises, though expertise and investments may enhance scalability, especially with cloud integration.
Jamf Pro is a fully scalable solution.
Director, Client Services at a tech consulting company with 11-50 employees
The product is suitable for our size, handling 800 devices.
IT Infrastructure Coordinator at NSW Government
 

Stability Issues

Sentiment score
5.3
Jamf Pro is highly stable and reliable with 99.9% uptime, despite occasional configuration issues and rare server latency.
Sentiment score
6.3
Microsoft Configuration Manager is praised for stability, with issues mostly due to external factors and the need for proper setup.
There were misconfigurations by our team rather than issues with the product itself.
IT Infrastructure Coordinator at NSW Government
 

Room For Improvement

Jamf Pro requires improved technical support, pricing, user interface, training affordability, integration, automation, and enhanced features for small businesses.
Microsoft Configuration Manager needs improved integration, automation, Linux compatibility, and enhanced PowerShell, UI, mobile support, and AI alerts.
Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.
Lead Senior Consultant at Truglobal
The biggest area for improvement is the price and the structure of Jamf's onboarding process, especially the mandatory JumpStart consultation, which can be costly for small organizations.
Director, Client Services at a tech consulting company with 11-50 employees
Support is not 24/7, and it would be great to get instant support.
Server Administrator Coordinator at a educational organization with 501-1,000 employees
A better command line interface for Microsoft Configuration Manager would be an additional feature I would to see in the future to make it closer to a perfect score.
Systems Architect at a computer software company with 1,001-5,000 employees
Improvements are needed for servers. Servers are still not getting it properly, so we could add the servers in Microsoft Configuration Manager for things such as OS deployment and Autopilot as well.
Expert at a tech vendor with 10,001+ employees
 

Setup Cost

Jamf Pro's premium pricing is justified by its enterprise value, offering flexibility and cost efficiency in device management.
Microsoft Configuration Manager pricing is high but offers comprehensive features, with value seen mainly for larger infrastructures.
The pricing structure is one of the cons.
Director, Client Services at a tech consulting company with 11-50 employees
The pricing for Microsoft Configuration Manager is okay for me.
Expert at a tech vendor with 10,001+ employees
The setup cost is considered sufficient.
IT Infrastructure Coordinator at NSW Government
 

Valuable Features

Jamf Pro offers efficient zero-touch deployment, automated updates, and flexible customization, enhancing IT efficiency and user experience.
Microsoft Configuration Manager offers scalable endpoint management, efficient deployment, vulnerability fixes, and integration, crucial for enterprises with remote operations.
The product automatically updates to include new security features, ensuring that customers are always using the latest version of macOS and app packages.
Director, Client Services at a tech consulting company with 11-50 employees
Self Service allows users to download and install only approved and authorized software that the organization makes available.
Lead Senior Consultant at Truglobal
Jamf Pro has positively impacted my organization by being better for rolling out iPads and Macs; it would be the best in terms of rolling out the updates, apps, and even setting up a device.
System Analyst at a tech services company with 11-50 employees
The most valuable features I find in Microsoft Configuration Manager are mostly patching, deploying software, deploying images, and running custom scripts.
Systems Architect at a computer software company with 1,001-5,000 employees
Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices.
Expert at a tech vendor with 10,001+ employees
The product valuable for deployment recovery.
IT Infrastructure Coordinator at NSW Government
 

Categories and Ranking

Jamf Pro
Average Rating
9.4
Reviews Sentiment
6.3
Number of Reviews
109
Ranking in other categories
Mobile Device Management (MDM) (1st), Enterprise Mobility Management (EMM) (4th), AI Customer Experience Personalization (6th)
Microsoft Configuration Man...
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
85
Ranking in other categories
Software Distribution (1st), Server Monitoring (7th), Configuration Management (3rd), Patch Management (2nd)
 

Mindshare comparison

Jamf Pro and Microsoft Configuration Manager aren’t in the same category and serve different purposes. Jamf Pro is designed for Mobile Device Management (MDM) and holds a mindshare of 13.6%, down 29.0% compared to last year.
Microsoft Configuration Manager, on the other hand, focuses on Server Monitoring, holds 4.4% mindshare, down 6.7% since last year.
Mobile Device Management (MDM) Market Share Distribution
ProductMarket Share (%)
Jamf Pro13.6%
NinjaOne7.2%
Microsoft 365 Business6.3%
Other72.9%
Mobile Device Management (MDM)
Server Monitoring Market Share Distribution
ProductMarket Share (%)
Microsoft Configuration Manager4.4%
Zabbix18.1%
Checkmk8.1%
Other69.4%
Server Monitoring
 

Featured Reviews

Mohd Javed Khan - PeerSpot reviewer
Lead Senior Consultant at Truglobal
Has supported centralized management of all Apple devices while ensuring high security and compliance
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilities. One improvement I would recommend is integrating Jamf Setup Manager as an inbuilt feature. Currently, it is a separate tool that needs to be installed and integrated with Jamf Pro. Having zero-touch capability as an inbuilt feature would eliminate the need to work with scripts and configurations. The pricing of Jamf Pro is relatively high. Jamf Pro does not have a fixed price for all organizations. Based on my experience, they offer discounts inconsistently. Due to the high pricing, many organizations are moving to InTune and Workspace ONE. There are many other tools in the market for Mac OS device management, such as ScaleFusion, Addigy, and Kandji. Small organizations are moving to these alternatives, and larger organizations with fewer security concerns are moving to InTune. Despite being expensive, I still rate Jamf Pro highly because of its security features and comprehensive management capabilities for Mac OS devices.
JunedBedrekar - PeerSpot reviewer
Expert at a tech vendor with 10,001+ employees
Have effectively deployed patches and applications while integrating with cloud solutions
The features I find most valuable in Microsoft Configuration Manager are replication and scripting. If I want to get a fetch report for anything, such as hardware-related issues or group policy-related issues, I need to fetch the report by using SCCM's scripting language and remediation part. The inventory collection features of Microsoft Configuration Manager are good because we always prefer the inventory. We do it by using the script language. We use remote management capabilities in Microsoft Configuration Manager. Remote management capabilities are useful if the user is not providing access; we can use the backend users to update the group policy and sync the devices. These are the main features we require.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Financial Services Firm
9%
Media Company
9%
University
8%
Financial Services Firm
11%
Government
11%
Computer Software Company
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business38
Midsize Enterprise41
Large Enterprise63
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise13
Large Enterprise64
 

Questions from the Community

What do you like most about Jamf Pro?
The most valuable features of Jamf Pro for me are the device locator, which helps find missing iPads, and the ability to remotely manage and disable devices.
What is your experience regarding pricing and costs for Jamf Pro?
My experience with pricing, setup cost, and licensing for Jamf Pro was good compared to other service providers.
What needs improvement with Jamf Pro?
I have not encountered many areas for improvement, but there are feature requests submitted to Jamf Pro for reporting purposes that they are working on. Jamf Pro continues to increase its capabilit...
How does Ansible compare to Microsoft Endpoint Configuration Manager (SCCM)?
Microsoft Endpoint Configuration Manager takes knowledge and research to properly configure. The length of time that the set up will take depends on the kind of technical architecture that your org...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about SCCM?
One of the standout features of SCCM is its application management capabilities. It allows us to create packages efficiently and deploy them to specific groups within our network. This streamlined ...
 

Also Known As

JAMF Software Casper Suite
Microsoft Endpoint Configuration Manager, System Center Configuration Manager (SCCM ), Microsoft SMS
 

Overview

 

Sample Customers

Xero, National Geographic, Oxford University, Via, University of Wisconsin-Eau Claire, Fallon, Cabela's
Bank Alfalah Ltd., Wªrth Handelsges.m.b.H, Dimension Data, Japan Business Systems, St. Lucie County Public Schools, MISC Berhad
Find out what your peers are saying about JAMF, Microsoft, Cisco and others in Mobile Device Management (MDM). Updated: December 2025.
879,768 professionals have used our research since 2012.