Microsoft Configuration Manager and Quest KACE Systems Management Appliance are leading solutions in the realm of systems management, competing on features like software deployment and asset management. Microsoft Configuration Manager has the edge in deployment capabilities, while Quest KACE stands out with strong asset management.
Features: Microsoft Configuration Manager offers comprehensive software and application deployment, robust compliance reporting, and efficient mobile management with Intune Integration. Its deployment standardization ensures consistent updates across endpoints. Quest KACE excels in asset management, providing robust inventory control and streamlined system deployments. Its intuitive scripting features benefit environments with limited scripting expertise, facilitating easier mass software deployment.
Room for Improvement: Microsoft Configuration Manager users often critique its resource-heavy nature, requiring significant CPU and memory resources. Enhanced integration with PowerShell and better support for non-Microsoft products are desired, along with improvements in compliance report accuracy. Quest KACE faces limitations with scalability in large deployments and could improve usability by simplifying complex tasks and enhancing patch management.
Ease of Deployment and Customer Service: Both Microsoft Configuration Manager and Quest KACE support on-premises deployments, with Configuration Manager also offering hybrid cloud options. Quest KACE is praised for fair pricing and proactive support, though complexities may arise in larger deployments. Microsoft provides extensive online resources, but support quality can vary and might require payment for premium support tiers.
Pricing and ROI: Microsoft Configuration Manager generally requires a high initial investment, offering comprehensive enterprise solutions with strong ROI through automation and productivity improvements. In contrast, Quest KACE offers competitive pricing for smaller enterprises, with licenses typically based on the number of endpoints, offering value with no incremental costs as usage scales, especially in multi-department deployments.
Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.
New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.
Quest KACE Systems Management Appliance is a comprehensive tool for managing IT endpoints. It facilitates asset management, software distribution, and endpoint tracking while offering remote access capabilities and a centralized help desk.
Quest KACE Systems Management Appliance is designed for organizations that need efficient endpoint management. It offers a range of features like inventory tracking, automated patch management, and ticketing. By integrating with remote access tools such as Bomgar, Quest KACE helps reduce manual tasks involved in managing software updates and system deployments. Although it faces challenges in scalability and requires improvements in integration and reporting, it remains a versatile choice for asset tracking and endpoint administration.
What are Quest KACE SMA's key features?Quest KACE Systems Management Appliance is implemented across industries for managing IT assets and endpoints, particularly where remote management and compliance are critical. It's employed in healthcare, education, and government sectors for efficient patch management, inventory control, and software deployment, aiding organizations in managing security accreditations and centralizing help desk operations.
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