Both BigFix and ManageEngine Endpoint Central are leaders in endpoint management solutions. While BigFix offers extensive capabilities for more complex environments, Endpoint Central's user-friendly interface gives it a competitive edge in ease of use and deployment.
Features: BigFix offers advanced integration capabilities, excellent visibility, and robust automation tools for diverse client environments. Its patch management supports multiple operating systems and third-party applications. ManageEngine Endpoint Central excels with an intuitive user interface, simplifying remote support, inventory management, and third-party software patching. It also allows for significant customization, aiding ease of software deployment.
Room for Improvement: BigFix needs to improve its web UI, expand API integrations, and enhance scalability, particularly in cloud environments. Its real-time communication and automation processes could be streamlined. ManageEngine Endpoint Central could benefit from more comprehensive reporting, better support for Linux, and improved handling of remote devices alongside enhanced integration and technical support for minor glitches.
Ease of Deployment and Customer Service: BigFix supports on-premises deployments and has significantly enhanced its customer service after transitioning to HCL, being acknowledged for knowledgeable and responsive support. ManageEngine Endpoint Central is also praised for its efficient customer service and provides effective support despite deployment challenges.
Pricing and ROI: BigFix offers multiple pricing options, often appearing high but justifying cost with comprehensive features catering to large-scale environments, thus offering quick ROI through improved standardization and reduced manual efforts. ManageEngine Endpoint Central is more affordable, with flexible licensing for smaller budgets, facilitating cost savings despite lacking some advanced features of BigFix. Its compelling value lies in managing straightforward, budget-conscious environments.
Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.
Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.
What are the key features of Microsoft Intune?
What benefits should users look for in reviews?
In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
ManageEngine Endpoint Central is a unified endpoint management (UEM) solution offered by ManageEngine, a division of Zoho Corporation. It is designed to help organizations efficiently manage and secure their endpoints from a centralized platform. Endpoint Central provides a comprehensive set of features and capabilities to streamline endpoint management and enhance security across diverse devices and operating systems.
ManageEngine Endpoint Central Features:
ManageEngine Endpoint Central Benefits:
Reviews from Real Users
PeerSpot user, Sr Engineer Administrator at a university, says that "Its cross-platform capabilities and the ability to do both OS-level patching and third-party patching are valuable. It is difficult to find a software product that will do all that for you out of the box, and you don't have to do any configuration other than your initial setup. Once you do that, there is a very minimalistic approach to getting it operational. You can have it up and running within a 20-minute time span."
Park Armstrong, Chief Technical and Solution Architect at Vertigo Inc., writes that ManageEngine Endpoint Central is “Helpful for identifying and filling the gaps and meeting compliance needs, but each of their product works as an independent product and lacks integration”.
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