Try our new research platform with insights from 80,000+ expert users

BigFix vs ManageEngine Endpoint Central comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
234
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Enterprise Mobility Management (EMM) (1st), Microsoft Security Suite (1st)
BigFix
Ranking in Unified Endpoint Management (UEM)
4th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Configuration Management (5th), Endpoint Protection Platform (EPP) (14th), Patch Management (2nd)
ManageEngine Endpoint Central
Ranking in Unified Endpoint Management (UEM)
3rd
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
64
Ranking in other categories
Client Desktop Management (1st), Enterprise Mobility Management (EMM) (4th)
 

Mindshare comparison

As of January 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 38.6%, down from 43.6% compared to the previous year. The mindshare of BigFix is 6.4%, up from 3.7% compared to the previous year. The mindshare of ManageEngine Endpoint Central is 14.9%, up from 14.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
Gabriel Clement - PeerSpot reviewer
Good for patch server management
For Endpoint Central, as an end-user system, we set automatic deployment from Friday. If, for any reason, there are instances that are missed, we check every day from 07:00 AM to 05:00 PM. We don't need to submit automatic deployment, so it's still part of my deployment process. We set up a test server. Once we are okay with the patch that they need to test, they approve it, and then it applies to production. We used Microsoft. So, for asset processing reports and things like that, we had to move to ManageEngine. They changed the name to Endpoint Central. So, it's like that in terms of being much better and having more functionality as a product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"In terms of technical support, you will get an immediate response."
"If you need only to load a specific profile and you don't have deep security functionalities, et cetera, Intune is very nice and good."
"The most valuable feature of Microsoft Intune is having all our devices compliant with our policies."
"The key benefit of Intune is its integration with the Microsoft ecosystem."
"If I assess Intune's user experience, I would say it is perfect and simple."
"We have not experienced any bugs or glitches with this solution."
"What I like most about Intune is its seamless enrollment process, particularly the Autopilot method."
"I like Intune's ability to manage roles, maintenance tasks, compliance settings, and patch development for all endpoints."
"I’ve found patching to be the most valuable feature of the solution."
"Desktop patching is the most valuable feature, because with servers, we have complete control over them, and we can simply push patches to the servers."
"It is for multiple use cases. A lot of people are looking at it just for security, and that's really endpoint security. The endpoint management part of it in terms of being able to constantly do patching for Windows, Unix, macOS, Cloud, Raspberry, VMware, and all Linux flavors is important, and they are very good at that. They have support for virtually every OS on the market."
"From a security standpoint, it allows us to make sure that we're not leaving ourselves vulnerable to exploits and things like that. That's the biggest advantage that we see to the product from a security standpoint."
"My company provides support services to a lot of customers and companies. We have reduced a huge amount of man-effort. Along with the man-effort, we have reduced the timeline to fix the compliance and security gaps. We have an unbroken record. The documentation clearly says that we have done the patching of newly released patches, including Microsoft and third-party patches, in up to 80% of the computers, within 72 hours of the release of the production. That was a very massive benefit that we have seen. When I talk about the 80% endpoints, it is 100 or 200. I am talking about 25,000 endpoints."
"BigFix is easy to use."
"Servers are patched more consistently than they have been previously."
"The most valuable features of the solution are Windows patching and the hardware and software inventory."
"The most important feature we found to be useful in the COVID situation is the secure connection, which gives the IT support staff the ability to seamlessly connect with the users remotely and in a secure way."
"ManageEngine Endpoint Central is straightforward to use and implement."
"Everything is easily centralized and managed under this one product."
"Since deploying Desktop Central our endpoints are all updated. We use configuration management to deploy shortcuts to our users' desktops with ease. Also, we use configuration management to map logical hard drives to our users. Our users are very happy with how much ease IT can solve their problems."
"In terms of technical capability, it is doing very well. It is doing better than other industry products. It is at a place where we can compare it with Microsoft products. Its scalability is also good."
"Very good, functional solution for endpoint management."
"Identification of gaps and filling the gaps with updates are most valuable. We are able to identify known updates or missing updates and then update."
"The solution is definitely scalable."
 

Cons

"The solution could improve its flexibility."
"The technical support could be improved."
"In future releases, I would like to see better integration with Apple products."
"I would like to see better integration with Microsoft. There are a few things I can still do with Jamf that I am unable to do with Intune yet."
"There should be more focus on mobile device security and integration."
"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."
"It should be simplified. I've worked with many different mobile device management solutions, and Intune is one of the more complex ones. It could be more simplified, and some of it is related to the wording that is being used, such as a configuration profile versus a policy. They really should have had different names to make it less confusing."
"Intune could be enhanced by automating application upgrades, similar to how it automates operating system upgrades."
"I would like to see SDK for Web UI included in the next release."
"I would like to see more custom content."
"I'm looking for them to make big web UI improvements."
"The look and feel of the system are old-fashioned."
"Sometimes the workstations communicate back to the BigFix server two or three days in a week or something similar. Sometimes there can be a delay reporting back to the server for a variety of reasons, such as users turning their computer off when they go home. When the user comes back and turns the computer back on BigFix needs to synchronize and sometimes it can take some time, approximately one week. The communication between the agent and the server should be faster, there is room for improvement in this area."
"Sometimes there is a lag time for our users."
"The only thing that I don't like about BigFix is that it does not support other devices such as printer firmware, router firmware, and things like that. I will be happy if I can control everything and get everything else in there, even if it is just a line item. They can do some enhancements to the Web UI. I am trying to get customers to be able to manage their environment by using Web UI, and it would be good if we can delete endpoints by using Web UI. We should also be able to generate Excel content or data tables from the Web UI without having to go to the console. It is small stuff, and it drives me crazy that I have to go to another console to do these things."
"The product is quite buggy and complicated to use."
"The pricing is lower than other well-respected solutions in this category."
"Sometimes computers fail to receive patches, and we need to investigate why."
"There are occasional glitches."
"Sometimes computers fail to receive patches, and we need to investigate why."
"The product's remote access manager needs improvement."
"It is compatible with the systems such as Windows and Mac but not with Linux systems."
"The team should work on improving the stability, particularly with massive patches deployment, clients are not 100% getting patches and the information provided by the system does not help; more detailed report would be very useful."
"ManageEngine should support various browser features, including those that address browser limitations."
 

Pricing and Cost Advice

"Microsoft Intune is included in the E5 license at no additional cost."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"I rate Intune an eight out of ten for affordability. It's bundled with the 365 licensing, which is competitive overall."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"Intune's pricing is competitive. For example, the license of Blackberry's Enterprise Mobility Suite was costly, but Intune is affordable. It is included as an additional feature when you buy security enhancements for your organization. For example, let's say I have fifty users in my organization and all of them are using Microsoft cloud services, like Teams, Office 365, and OneDrive."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"We use Defender ATP and E5 licenses."
"While I can't provide insights from a business perspective, it's worth noting that the pricing may differ significantly, and the discount we received might not be reflective of standard business rates."
"I would stay with the Managed Virtual Server license model, which is a 1-to-1 license per OS whether it is virtual or physical."
"The product is less costly when compared to other solutions, and this is a good solid solution for what we have paid."
"When purchasing, buying with other IBM tools provided us with a very good discount in pricing."
"So, the pricing is slightly more expensive than the others. I have to keep buying licenses every time I add a new device."
"On a scale from one to ten, where one is expensive and ten is cheap, I rate the solution's pricing one out of ten."
"The cost is slightly high."
"It is too costly. It is one of the best tools, but because of pricing, not all clients support it. Its licensing is on a yearly basis."
"There's not much big cost. We only have to pay the agents' cost for the server, and for the systems."
"Could provide more services on the standard license"
"Choose wisely between the Professional and Enterprise editions, based on your needs."
"The product is not costly. The product is properly priced, especially for SMBs."
"The initial purchase was around $6,000 or $7,000. We most probably are not on an annual subscription. We bought it, and then we pay for the maintenance. I'm not 100% sure how that's working out."
"The solution is very affordable."
"The price could be cheaper."
"There are multiple flavors of the app. They have a distributed version for enterprises. It depends on your size. They price it on a per machine basis. 250 or 500 is probably their least amount."
"Compared to other products, ManageEngine Endpoint Central is a very cheap solution."
report
Use our free recommendation engine to learn which Unified Endpoint Management (UEM) solutions are best for your needs.
831,158 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
26%
Computer Software Company
11%
Financial Services Firm
7%
Government
6%
Educational Organization
51%
Financial Services Firm
7%
Government
6%
Computer Software Company
6%
Educational Organization
45%
Computer Software Company
9%
Financial Services Firm
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements coul...
How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. Wh...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there the...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
I am not aware of the pricing and costs. I might know more when we renew our contract.
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Tivoli Endpoint Manager
ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
Find out what your peers are saying about BigFix vs. ManageEngine Endpoint Central and other solutions. Updated: December 2024.
831,158 professionals have used our research since 2012.