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ManageEngine Endpoint Central vs N-able N-central comparison

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ManageEngine Endpoint Central
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
64
Ranking in other categories
Client Desktop Management (1st), Enterprise Mobility Management (EMM) (4th), Unified Endpoint Management (UEM) (3rd)
N-able N-central
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
7
Ranking in other categories
Remote Monitoring and Management (RMM) (5th)
 

Mindshare comparison

While both are Systems Management solutions, they serve different purposes. ManageEngine Endpoint Central is designed for Client Desktop Management and holds a mindshare of 43.3%, up 37.1% compared to last year.
N-able N-central, on the other hand, focuses on Remote Monitoring and Management (RMM), holds 13.2% mindshare, up 9.8% since last year.
Client Desktop Management
Remote Monitoring and Management (RMM)
 

Featured Reviews

Gabriel Clement - PeerSpot reviewer
Good for patch server management
For Endpoint Central, as an end-user system, we set automatic deployment from Friday. If, for any reason, there are instances that are missed, we check every day from 07:00 AM to 05:00 PM. We don't need to submit automatic deployment, so it's still part of my deployment process. We set up a test server. Once we are okay with the patch that they need to test, they approve it, and then it applies to production. We used Microsoft. So, for asset processing reports and things like that, we had to move to ManageEngine. They changed the name to Endpoint Central. So, it's like that in terms of being much better and having more functionality as a product.
Jallad Ahmad - PeerSpot reviewer
Optimizes device management and has an easy deployment
Customers that we manage do not have IT, but they still want to manage the PCs if they have any issues or any patches. They want to keep the operating system up to the latest version.  They need support for their employees on the device itself. We use N-central to get access to the device, and we…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almost everything that we we need. So managing security ManageEngine configuration. It's we are very satisfied because it has the Telstra that's what we we need."
"The stability is great."
"We use the product to know about our assets and manage remote support."
"Very good, functional solution for endpoint management."
"The reporting tool is very good."
"ManageEngine Endpoint Central is straightforward to use and implement."
"The most valuable feature to me is the vulnerability management."
"The centralized control of all of our Windows hardware that this solution offers has been most valuable to our organization."
"It's a very robust product. They're continuing to invest and put new enhancements into the product. They're very open about what their roadmap is, which is very good for us because then as a business, we can plan."
"The solution's service is good."
"N-able N-central has numerous good features. The asset tracking capability is powerful, allowing you to track hardware and software on devices connected to your network. The remote control is smooth, securely enabling remote access to servers and routers. It can be integrated with ticketing systems and other tools like CrowdStrike and N-able EDR for comprehensive network monitoring and security. The automation feature is handy, allowing you to schedule tasks, respond to system triggers, and automate problem resolution, such as handling disk space issues automatically."
"The support is at a good level. So normally, we can always get to a solution when we are stuck with some monitoring problems that we encounter."
"The most valuable features of N-central are its ease of deployment and ease of use."
"I like the remote connectivity, reporting suite, and patch management module."
"The most valuable feature of N-able N-central is the many options it has."
 

Cons

"Many features in Desktop Central are licensed separately. It would be more convenient if they could organize these tools into a single package."
"It is compatible with the systems such as Windows and Mac but not with Linux systems."
"The OS deployment could be better."
"Not many things are needed for improvement, everything seems to be great as it is. One thing that would be good to have would be the ability to add MDM to a tablet running Android 5.0 using the EMM Token Enrollment. If we wanted to add MDM to an older tablet, we just have to go the "long route" to get it added."
"We would like to see options for deploying Microsoft 365 accounts into Outlook. For now we only can use it to deploy exchange accounts. Also we would like to see an option do decline Windows 7 ESU patches in a bulk."
"Each of their products is an independent product, and they don't have anything to do with each other. It is a suite of packages. They all run independently, and they all are a little different because they were acquired differently. They could standardize their portfolio."
"Improvement of the chats on the web communication through the WAN would be helpful."
"Their support channel could be better. They're an India-based company. They're based out of India. So, here in the States, support can be difficult when you're dealing with time zone requirements. A more global support channel would be a wise choice for them."
"There is room for improvement in the development of custom monitoring services."
"N-central has limited mobile device management (MDM) support, specifically for Android devices. This limitation affected a deal with a client who had numerous Android devices to manage. It would be beneficial if N-central could expand its MDM support to include Android devices."
"The support from our direct team is very good, but the support from their day-to-day ongoing help desk isn't that good. They have still got some work to do on that, but they have been focusing on that a lot over the last number of years. So, it has gotten a lot better than it was."
"N-able N-central could improve the remote access, my technicians have complained about it. They have used other free tools instead to compensate, such as TeamViewer. Additionally, when using remote access on the web, it is lacking reports."
"The solution's overall integration should be improved."
"Involving AI in the platform could improve it further."
"The integration with other applications could be better."
 

Pricing and Cost Advice

"I have been using the free version and am in the stage where I have to decide if I will proceed with the paid license, or instead choose another product."
"The product is not costly. The product is properly priced, especially for SMBs."
"The solution is very affordable."
"Compared to other products, ManageEngine Endpoint Central is a very cheap solution."
"The price could be cheaper."
"The pricing of the product is not bad compared to the other similar solutions in the market."
"Choose wisely between the Professional and Enterprise editions, based on your needs."
"We had perpetual licenses. The cost was around 36,000, and then you'd have the yearly maintenance fee of 2,000 or 3,000."
"N-able N-central is not an expensive solution."
"The pricing and licensing are average, almost six out of ten."
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Top Industries

By visitors reading reviews
Educational Organization
46%
Computer Software Company
9%
Financial Services Firm
5%
Manufacturing Company
4%
Computer Software Company
23%
Manufacturing Company
7%
Construction Company
6%
Comms Service Provider
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How to choose between ManageEngine Desktop Central and Microsoft Endpoint Configuration Manager (formerly SCCM)?
ManageEngine Desktop Central is very easy to set up, is scalable, stable, and also has very good patch management. What I like most about ManageEngine is that I can log on to every PC very easily a...
What do you like most about ManageEngine Endpoint Central?
Well, what we like is that it catch actually a lot of features constantly upgrading. So all the three maybe there there were some features as the tenant on the earliest version. Now it's it's almos...
What is your experience regarding pricing and costs for ManageEngine Endpoint Central?
I am not aware of the pricing and costs. I might know more when we renew our contract.
What needs improvement with N-able N-central?
They have AI on their roadmap. It's about how to leverage AI to make recommendations about device maintenance, recommendations for areas, such as certain ports to close, and recommendations on anti...
What is your primary use case for N-able N-central?
Customers that we manage do not have IT, but they still want to manage the PCs if they have any issues or any patches. They want to keep the operating system up to the latest version. They need sup...
 

Also Known As

ManageEngine Desktop Central, Desktop Central, ManageEngine Desktop Management MSP
SolarWinds N-central, SolarWinds MSP N-central
 

Overview

 

Sample Customers

Vrije Universiteit Brussel, Strathallan School, BMI Healthcare, Comercial Kywi, First Priority Federal Credit Union, Gerab National Enterprises
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