Microsoft Configuration Manager and Qualys Patch Management compete in system and patch management. Microsoft Configuration Manager seems to have an upper hand in centralized management, while Qualys Patch Management is stronger in automation and real-time updates.
Features: Microsoft Configuration Manager offers software and application deployment, integrated Microsoft patching with WSUS, OS deployment, and a centralized system management console. Users can manage mobile devices and benefit from remote control capabilities. Qualys Patch Management is highly valued for its automation capabilities in patching both first-party and third-party applications, comprehensive vulnerability management features, and real-time information updates.
Room for Improvement: Microsoft Configuration Manager could improve CPU and memory usage, integration with multiple Intune subscriptions, and patching for non-Microsoft products. Users desire more intuitive troubleshooting and reporting. Qualys Patch Management could benefit from integrating driver updates, enhancing support for virtualized environments, and providing more detailed reporting and quicker resolutions for zero-day vulnerabilities.
Ease of Deployment and Customer Service: Microsoft Configuration Manager is primarily deployed on-premises and offers comprehensive documentation, though users report mixed experiences with technical support, citing both high quality and slow, tiered assistance. Qualys Patch Management supports cloud and hybrid models and generally receives positive feedback for its customer service, though it can be expensive with calls for better support and broader application compatibility.
Pricing and ROI: Microsoft Configuration Manager is seen as costly, mainly due to licensing and infrastructure needs, but often provides good ROI through its integration within Microsoft ecosystems and automation benefits. Qualys Patch Management is also viewed as expensive compared to competitors, although its pricing becomes more competitive at scale, with users wishing for expanded features and improved support.
Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.
New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.
Qualys Patch Management optimizes patching and vulnerability remediation through automation and intelligence insights, accelerating the process by 43% and improving patch rates by 90%. Its integration with CMDB and ITSM tools speeds up ticket closures by 60%, effectively reducing the attack surface while freeing IT and security resources. This cloud-based solution bridges the IT-security gap, making it essential for cybersecurity.
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