Microsoft Configuration Manager and Qualys Patch Management compete in IT infrastructure and software update management. While Microsoft Configuration Manager is favorable in terms of pricing and support satisfaction, Qualys Patch Management stands out for its feature-rich offering, making it suitable for those seeking enhanced functionality.
Features: Microsoft Configuration Manager provides software and application deployment, OS deployment, integration with Intune for mobile management, and compliance reporting. It allows centralized management across multiple domains and supports mobile management via Intune. Qualys Patch Management offers advanced reporting and automation features, a risk-based patching approach, and vulnerability assessments, supporting operating systems and third-party software.
Room for Improvement: Microsoft Configuration Manager needs better Linux and non-Microsoft product support, simpler automation features, and improved compliance reporting. Enhanced cloud service integration and reduced complexity would increase its appeal. Qualys Patch Management could improve its support for virtualized environments, driver and firmware updates, and enhance UI intuitiveness, customizability, and application support.
Ease of Deployment and Customer Service: Microsoft Configuration Manager offers reliable on-premises solutions, but its complexity can hinder usability. Technical support is proactive but inconsistent. Qualys Patch Management provides flexible deployment options like hybrid and public cloud environments, and generally user-friendly support though service responsiveness needs attention.
Pricing and ROI: Microsoft Configuration Manager's pricing is high, yet its ROI is good due to efficient endpoint management. Qualys Patch Management, although expensive, offers competitive prices for its comprehensive feature set, making it cost-effective for organizations emphasizing detailed patch management and vulnerability assessments. Its robust infrastructure management supports strong ROI through improved security and automation.
With Qualys, we can save around 70 percent of time and between 30 to 40 percent of money.
We have a 50 percent return on investment due to reduced operational complexity and increased efficiency in patching and detection.
We have achieved significant time savings of 90 percent, primarily due to comprehensive oversight and visibility of security issues.
The support team is experienced and responsive.
The support team is responsive and provides detailed information.
Whenever we raise a request and mention the priority of the ticket, they respond immediately via email or call.
The product is suitable for our size, handling 800 devices.
It scales efficiently across different machines globally, ensuring patches are deployed smoothly.
Qualys Patch Management is a globally scalable product, easily handling increasing workloads and users.
They introduce new modules as needed, making Patch Management highly scalable.
There were misconfigurations by our team rather than issues with the product itself.
I would rate the stability of Qualys Patch Management nine point five out of ten.
The stability of Qualys Patch Management is impeccable.
Overall, it is reliable.
There is a limitation where Qualys may not always offer solutions for remediation, particularly for end-of-life or end-of-service applications.
It would be better if Qualys Patch Management identifies whether the process has failed at the first instance and provides a retry button or retry mechanism, allowing retries for failed patches.
For critical options, they could make them red, green for medium, and blue for less significant options.
The setup cost is considered sufficient.
We get many more features at the same price as other solutions such as Microsoft SCCM.
The pricing is reasonable and less expensive than the previous tool.
We found it costly compared to other vendors.
The product valuable for deployment recovery.
We leverage this functionality to deploy scripts that adjust registry values, effectively patching vulnerabilities and enhancing the security of our machines.
We have been able to apply workarounds for zero-day vulnerabilities efficiently.
It provides insight into the organization's security posture and keeps databases updated with new CVEs.
Microsoft Configuration Manager helps IT manage PCs and servers, keeping software up-to-date, setting configuration and security policies, and monitoring system status while giving employees access to corporate applications on the devices that they choose. When Configuration Manager is integrated with Microsoft Intune, you can manage corporate-connected PCs and Macs along with cloud-based mobile devices running Windows, iOS, and Android, all from a single management console.
New features of Configuration Manager, such as the support of Windows 10 in-place upgrade, co-management with Microsoft Intune, Windows 10 and Microsoft 365 Apps for enterprise Servicing Dashboard, integration with Windows Update for Business, and more make deploying and managing Windows easier than ever before.
Qualys Patch Management optimizes patching and vulnerability remediation through automation and intelligence insights, accelerating the process by 43% and improving patch rates by 90%. Its integration with CMDB and ITSM tools speeds up ticket closures by 60%, effectively reducing the attack surface while freeing IT and security resources. This cloud-based solution bridges the IT-security gap, making it essential for cybersecurity.
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