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Microsoft Windows Server Update Services vs Vicarius vRx comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.0
Organizations save costs and reduce manual effort by automating updates and downloading them to a central point.
Sentiment score
8.0
Vicarius vRx enhances MSP profits with easy client adoption, reducing patching time and increasing ROI while saving time and resources.
 

Customer Service

Sentiment score
8.5
Customer service for Microsoft Windows Server Update Services is mixed, with praise for premium support but issues with wait times and responsiveness.
Sentiment score
8.3
Vicarius vRx support is praised for responsiveness, professionalism, and effective communication, earning high ratings from users.
During the POC and the implementation, they were very available and made their best efforts to help us.
Whenever I've contacted them, they respond promptly with a callback or by email.
Their support is very good, and they respond quickly.
 

Scalability Issues

Sentiment score
7.9
Microsoft Windows Server Update Services supports high scalability, multi-level environments, hierarchical updates, and cloud integration for large enterprises.
Sentiment score
8.4
Vicarius vRx offers outstanding scalability, seamlessly supporting global operations and deployments, with users praising its simplicity and efficiency.
It is very simple; you just script it, and then the computers connect themselves.
We have some clients with up to a thousand agents.
Vicarius vRx is scalable because once a new instance is added, it is allocated to its own group automatically.
 

Stability Issues

Sentiment score
7.9
Microsoft Windows Server Update Services is highly stable and reliable, though occasional bugs may occur depending on version and environment.
Sentiment score
7.5
Vicarius vRx demonstrates strong stability, resolving initial issues quickly and showing improved performance and reliability over time.
There are some issues like high CPU usage during updates, but these were fixed.
I would rate the stability of Vicarius vRx ten out of ten.
I would rate the stability of Vicarius vRx nine out of ten.
 

Room For Improvement

Microsoft Windows Server Update Services requires improvements in usability, package validation, update grouping, reporting, integration, automation, stability, and security.
Vicarius vRx needs improved automation, interface simplification, network scanning, mobile support, and enhanced scripting and integration features.
We have the ability to search across the network for all switches, routers, and printers, but some devices might be outdated and have vulnerabilities.
Enhancing Vicarius vRx with improved third-party integrations, like notifications for external systems, and increased cloud integration for richer instance information, would be valuable improvements.
It would be beneficial if Vicarius vRx could implement smart tagging or suggest tags to create a group for these development tools, signifying that they should not be regularly updated.
 

Setup Cost

Microsoft Windows Server Update Services is free with Windows Server, but additional storage and broader licensing costs may apply.
Vicarius vRx offers scalable per-asset pricing that is competitive, though potentially costly for smaller clients or educational institutions.
Vicarius vRx is priced competitively within the market.
From a pricing perspective, Vicarius was cheaper compared to other competitors.
In the past, Vicarius vRx was cheap, but now they have adjusted their pricing policy, resulting in higher renewal costs.
 

Valuable Features

Microsoft Windows Server Update Services offers centralized, scalable update management, detailed control, automated deployment, and compliance reporting for security and feature updates.
Vicarius vRx offers robust zero-day protection, streamlined vulnerability management, and efficient patching through an intuitive cloud-based platform.
It's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.
The most valuable feature is the system's ability to provide information about open CVEs and how it compares the local version with available updates.
The system prioritizes vulnerabilities, identifying high, medium, and low risks, allowing us to focus on high-risk applications.
 

Categories and Ranking

Microsoft Windows Server Up...
Ranking in Patch Management
3rd
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
47
Ranking in other categories
No ranking in other categories
Vicarius vRx
Ranking in Patch Management
9th
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
19
Ranking in other categories
Vulnerability Management (15th), Risk-Based Vulnerability Management (5th)
 

Featured Reviews

Mashood Atitebi - PeerSpot reviewer
A robust and stable platform for centralized update management enhancing system security
One area for potential improvement involves the administrative portal, where numerous options, including asset management and patch management, are integrated. There's a suggestion that decoupling these integrated tools might be beneficial. This decoupling could involve separating services or options to provide more flexibility and potentially reduce costs, allowing for a more modular approach to the utilization of these tools.
Navdeep Saini - PeerSpot reviewer
It protects applications against zero-day threats
Vicarius vRx helps consolidate multiple tools for patching and remediation. It's critical that Vicarius combines vulnerability discovery, prioritization, and remediation in a single platform. We selected it for that reason. It protects us well. We use other tools, but we always go back to Vicarius to ensure everything's in line. It reduces the time needed to detect and remediate threats by about an hour. I would estimate it saves us about 20 hours each month that we can allocate to something else.
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Government
12%
Manufacturing Company
10%
Financial Services Firm
8%
Computer Software Company
16%
Media Company
15%
Non Profit
13%
Insurance Company
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Microsoft Windows Server Update Services?
Our experience with Microsoft Windows Server Update Services involves no setup cost or licensing fees, as it is included with our existing licenses.
What needs improvement with Microsoft Windows Server Update Services?
There are several areas needing improvement, including the management of third-party patches, better enforcement of patch deployment on user PCs, and the ability to schedule updates at specific tim...
What is your experience regarding pricing and costs for Vicarius vRx?
Vicarius vRx is priced competitively within the market.
What needs improvement with Vicarius vRx?
I have several applications on developers' assets and computers that cannot be updated due to potential conflicts with their current development tools. It would be beneficial if Vicarius vRx could ...
What is your primary use case for Vicarius vRx?
We use Vicarius vRx for the visibility of all the assets in one place on the patch management status. The risk we're trying to mitigate is the need to patch a critical vulnerability across numerous...
 

Also Known As

Windows Server Update Services, Microsoft WSUS, WSUS, Microsoft Software Update Services, Software Update Services, Microsoft SUS, SUS, MS Windows Server Update Services
No data available
 

Overview

Find out what your peers are saying about Microsoft Windows Server Update Services vs. Vicarius vRx and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.