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NinjaOne vs Vicarius vRx comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Zafran Security
Sponsored
Average Rating
9.6
Reviews Sentiment
8.1
Number of Reviews
3
Ranking in other categories
Vulnerability Management (27th), Continuous Threat Exposure Management (CTEM) (6th)
NinjaOne
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Network Monitoring Software (30th), Server Monitoring (11th), IT Service Management (ITSM) (6th), Remote Access (20th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), Patch Management (5th), MSP Backup (4th), Unified Endpoint Management (UEM) (8th)
Vicarius vRx
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
21
Ranking in other categories
Vulnerability Management (15th), Patch Management (9th), Risk-Based Vulnerability Management (6th)
 

Featured Reviews

Israel Cavazos Landini - PeerSpot reviewer
Weekly insights and risk analysis facilitate informed security decisions
I appreciate the weekly insights Zafran provides, which include critical topics for networks and IT security, allowing us to evaluate which insights apply to our environment. The organization score feature is valuable to keep the leadership team updated on how our infrastructure fares security-wise. The applicable risk level versus base risk level feature is beneficial because prior to Zafran, we only used the base risk level, but now understand that risk depends on the asset itself. Zafran is an excellent tool.
Jörg Köhler - PeerSpot reviewer
Enhances remote access and integration with third-party tools
I use NinjaOne for managing smaller clients, specifically their devices and software, for small to medium businesses. I provide remote management services through NinjaOne. It allows clients to use NinjaOne for remote access to their computers for home office purposes. This feature is highly…
OrenBen Shalom - PeerSpot reviewer
Consolidates vulnerability discovery, prioritization, and remediation in a single platform
Vicarius vRx offers several advantages, especially for organizations with diverse operating systems and applications requiring frequent patching. The platform helps prioritize patch installation by identifying high-risk vulnerabilities, allowing IT teams to focus on critical threats first. This prioritization is crucial because it prevents IT teams from being overwhelmed by the constant influx of patches, enabling them to create a manageable plan and allocate resources effectively. By distinguishing between critical, high-risk, and medium-risk vulnerabilities, Vicarius vRx empowers IT teams to address the most urgent threats promptly and schedule less critical patches for later. Both native operating system updates and Vicarius vRx offer vulnerability remediation. Native OS updates allow for the patching of system vulnerabilities on Windows, macOS, and Linux. However, Vicarius vRx provides a single solution for installing both operating system and application updates by also discovering application vulnerabilities. Another valuable feature is virtual patching, which allows us to protect an asset from a specific vulnerability without installing a patch. Sometimes, installing a patch alone is insufficient and requires restarting the asset. However, production servers often cannot be restarted during the day, restricting restarts to specific timeslots. Virtual patching creates a network-based protection layer that prevents exploitation of a vulnerability, offering a temporary safeguard. While not a foolproof solution for long-term use, it's a valuable tool that reduces tension between IT and security teams by providing time to properly install patches.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Zafran has become an indispensable tool in our cybersecurity arsenal."
"We are able to see the real risk of a vulnerability on our environment with our security tools."
"Zafran is an excellent tool."
"A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage."
"The most valuable feature we have found currently is probably patch management."
"The policies are probably the most valuable features. They're similar in function to Microsoft group policies where we can have it monitor certain things or push out software on a schedule. I would rate the policies eight out of 10. They're robust, I could monitor most of the things that Windows Performance Monitoring keeps tabs on."
"The tool's most valuable feature is third-party application updates."
"It just works as advertised and serves the purpose for which we got it."
"We can use it for remote monitoring, and it also works great as a troubleshooting tool. We are able to open up a command line or a PowerShell session remotely without having to disrupt the user. They have a limited network device monitoring capability, but for workstation servers, we have the event logs. We can do performance monitoring, system changes, software deployment, and patch management. We can also push scripts. It has a very simple web interface. There are no additional things to do there. Security is also pretty good. It does the same things that the other competitor's tools do. One of the advantages of Ninja is that they have a more capable mobile app, which allows you to see the alerts immediately. I get alerted to major critical issues."
"The solution's most valuable feature is related to its remote access...I know that NinjaOne's technical support is good."
"NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked."
"Vicarius vRx has reduced our mean time to remediate vulnerabilities by 20%."
"The most efficient feature of Vicarius vRx is the ability to group assets, such as by time zone, allowing for targeted patching and streamlined management."
"Vicarius vRx offers several advantages, especially for organizations with diverse operating systems and applications requiring frequent patching."
"Vicarius vRx has reduced 70% of the time we spend on patching."
"The other products we looked at had patching tagged on another product, whereas this solely looked after the patching and vulnerabilities, which is good. We did not see any other products with such capability."
"Since we started using Vicarius vRx, I have not had to worry about patching the software."
"I like that vRx is cloud-based. It protects the health of applications against zero-day threats."
"I also like how easy it is to use. We instructed some companies on how to use it, provided them with an account, and gave them the ability to deploy and patch. They could quickly figure it out. We can spend an hour in the office showing someone how everything works, and they're good to go. It's the same with our customers."
 

Cons

"Initially, we were somewhat concerned about the scalability of Zafran due to our large asset count and the substantial amount of information we needed to process."
"Improvements could be made to reduce NinjaOne's functionalities to focus more on inventory or remote help tools."
"It can have more integrations with third-party providers, such as Deep Instinct. They do partner with certain antivirus or remote access tool partners, but they can increase their portfolio to have more choices."
"The NinjaOne distribution server is highly dependent on an active directory."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"The remote connectivity could be better. It works most of the time, but sometimes, there are issues."
"The reporting is lackluster. NinjaOne is great for maintaining systems, but it's hard to use it to understand the state that systems are in without going in and mining the information myself. I rate the reporting two out of 10."
"I would like to see more scripts for PowerShell commands."
"The inclusion of XENServer and Proxmox as virtual platforms in NinjaOne is currently missing."
"The patchless protection feature is currently difficult to understand and could be made more user-friendly."
"We had an outage due to a change Vicarius performed in their system."
"It would be good if there were more login options. At the moment, it sends you an email to verify your email address, and then you can log in. It would be beneficial to have other options for signing in, like MFA or maybe security keys, especially since it is a security product."
"I would like to see more network architecture elements with patches."
"I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client. Currently, they just send a link to the software."
"I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client."
"Vicarius vRx's application management capabilities could be improved by allowing users to manage and uninstall applications directly within the GUI, eliminating the need for scripting and streamlining the process."
"We did some automation. We kicked off scheduled updates to update our systems, but it did not work. When we attempted to scale the product and update multiple systems, we ran into a lot of issues. We also ran into the issue of it creating double assets."
 

Pricing and Cost Advice

Information not available
"We currently pay $1.20 per device on a monthly basis."
"We got a pretty good deal. It was fairly affordable."
"The product's pricing depends on the number of PCs or devices."
"NinjaOne's price is fine since my workplace is an educational institution, so we get the product at a really good price considering that we do not pay taxes, making the prices very fair and worth the product."
"It roughly costs $400 a month. It provides a good value because of the number of tools that you get in the solution. I would rate it a four out of five in terms of pricing. There are no additional costs other than the standard licensing fees."
"NinjaOne is a little expensive but is still cheaper than competitors like Acronis or Veeam."
"NinjaRMM uses a subscription model."
"I rate the solution’s pricing a five out of ten, where one is the lowest and ten is the most expensive."
"The pricing is fair."
"Vicarius vRx's per-asset pricing makes it easy for me to market to clients as it scales with their needs."
"I do not use other solutions, so I cannot compare its pricing to others, but its price seems okay."
"Vicarius vRx is reasonably priced."
"The pricing is great because we are a reseller of the product. It is really up to us and Vicarius, and they are very easy to work with."
"Vicarius' pricing was reasonable compared to the other systems we evaluated."
"The price of vRx seems fair. None of our clients complained about the pricing. They all thought it was reasonable. Once people understood what it does, it didn't take much to get them to sign up."
"It is in the middle. It is not the cheapest solution, but it is also not terribly expensive. We found it to be a good fit. It is fairly priced."
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Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
12%
Manufacturing Company
6%
University
6%
Computer Software Company
16%
Retailer
8%
Government
8%
Manufacturing Company
7%
Computer Software Company
17%
Media Company
13%
Non Profit
11%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Zafran Security?
I find that the pricing for Zafran aligns well with the comprehensive features it offers. The asset and user-based li...
What needs improvement with Zafran Security?
While Zafran Security is already a powerful tool, there are areas where it could be further improved to provide even ...
What is your primary use case for Zafran Security?
Our primary use case for Zafran involves leveraging it to enhance our vulnerability risk scoring methodology. In toda...
What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The price or licensing of NinjaOne is a little bit high.
What needs improvement with NinjaOne?
The network monitoring needs to be improved.
What is your experience regarding pricing and costs for Vicarius vRx?
I do not use other solutions, so I cannot compare its pricing to others, but its price seems okay.
What needs improvement with Vicarius vRx?
I would be happy if the patch update could be downloaded to the Vicarius server and then implemented on the client. C...
What is your primary use case for Vicarius vRx?
We use Vicarius vRx to manage all third-party software updates. Previously, we could manage Windows updates, but thir...
 

Overview

 

Sample Customers

Information Not Available
Status Pros, Mitchell and Company
Information Not Available
Find out what your peers are saying about NinjaOne vs. Vicarius vRx and other solutions. Updated: March 2025.
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