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NinjaOne vs Vicarius vRx comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
8.5
Vicarius vRx offers highly responsive, professional customer service with efficient issue resolution and excellent user communication and support.
 

Room For Improvement

No sentiment score available
Sentiment score
5.6
Vicarius vRx needs improvements in usability, security, network scanning, and integration, addressing user confusion and enhancing testing and collaboration.
 

Scalability Issues

No sentiment score available
Sentiment score
8.4
Vicarius vRx is praised for effortless scalability and resource enhancement, facilitating seamless deployment across numerous global endpoints.
 

Setup Cost

No sentiment score available
Sentiment score
8.6
Vicarius vRx's pricing is scalable and fair, with negotiation flexibility, but smaller customers desire deeper discounts.
 

Stability Issues

No sentiment score available
Sentiment score
7.7
Vicarius vRx is stable, with minor issues quickly resolved; users express high satisfaction with its reliable performance.
 

Valuable Features

No sentiment score available
Sentiment score
8.4
Vicarius vRx offers automated patching, real-time insights, and easy vulnerability management, enhancing cybersecurity and reducing manual efforts.
 

Categories and Ranking

NinjaOne
Ranking in Patch Management
4th
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
15
Ranking in other categories
Network Monitoring Software (25th), Server Monitoring (9th), IT Service Management (ITSM) (6th), Remote Access (11th), Mobile Device Management (MDM) (5th), IT Alerting and Incident Management (10th), Remote Monitoring and Management (RMM) (1st), MSP Backup (4th), Unified Endpoint Management (UEM) (6th)
Vicarius vRx
Ranking in Patch Management
10th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
13
Ranking in other categories
Vulnerability Management (18th), Risk-Based Vulnerability Management (7th)
 

Featured Reviews

Aziz Lyazami - PeerSpot reviewer
A tool that helps with a lot of configurations and creates automation processes that work perfectly
I had recently dealt with something that was frustrating in NinjaOne, but I don't remember what it was. I would love it if I could deploy automation processes for locations because, currently, at my workplace, we can't deploy automation processes for locations. In NinjaOne, there is a need to create groups. I already have 12 or 14 locations, where sometimes I just want to deploy some updates, software, or something for specific locations, but I can't do so since I have to go and create a group for that location, which is a lot more work, which I don't like. I would love it if the aforementioned area is considered for improvement. The ticketing system in NinjaOne is not the best. I think NinjaOne has been working on its ticketing system. I have seen how there has been a huge improvement in the tool recently, but it is still not as good as the ticket systems in the market. At my workplace, we don't use ticketing systems. I am waiting for NinjaOne to improve its ticketing system so that I can use it. There is a lot of room for growth and adding more features in NinjaOne. I love how NinjaOne gives its users the possibility to create a custom field, allowing them to create whatever they want. I haven't used NinjaOne a lot, so I don't have anything in mind as to what extra features it needs to have. If I just sit down and look at NinjaOne, I will get a list of things I would love to have in it.
Navdeep Saini - PeerSpot reviewer
It protects applications against zero-day threats
Vicarius vRx helps consolidate multiple tools for patching and remediation. It's critical that Vicarius combines vulnerability discovery, prioritization, and remediation in a single platform. We selected it for that reason. It protects us well. We use other tools, but we always go back to Vicarius to ensure everything's in line. It reduces the time needed to detect and remediate threats by about an hour. I would estimate it saves us about 20 hours each month that we can allocate to something else.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
7%
Government
7%
Retailer
6%
Media Company
16%
Computer Software Company
16%
Non Profit
14%
Insurance Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about NinjaOne?
NinjaOne helps us view the status of software patching, whether the PC is locked or unlocked.
What is your experience regarding pricing and costs for NinjaOne?
The product's pricing depends on the number of PCs or devices.
What needs improvement with NinjaOne?
NinjaOne didn't have a lot of issues, but a few things. Like, I used and I experienced that there was a lot of delay with NinjaOne's ticketing system. For example, when a user creates a ticket and ...
What is your experience regarding pricing and costs for Vicarius vRx?
Vicarius vRx offers a competitive price point for the features it provides.
What needs improvement with Vicarius vRx?
Vicarius vRx's application management capabilities could be improved by allowing users to manage and uninstall applications directly within the GUI, eliminating the need for scripting and streamlin...
What is your primary use case for Vicarius vRx?
We primarily use Vicarius vRx for vulnerability detection and patch management. Its support services, interface, and scripting capabilities are all quite good. The network functionality and audit c...
 

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Overview

 

Sample Customers

Status Pros, Mitchell and Company
Information Not Available
Find out what your peers are saying about NinjaOne vs. Vicarius vRx and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.