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Prisma Cloud by Palo Alto Networks vs Qualys TotalCloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.9
SentinelOne Singularity Cloud Security offers excellent customer service with quick responses, though some users report variable support quality.
Sentiment score
6.7
Prisma Cloud support is generally praised for responsiveness and knowledge, but experiences vary, suggesting room for improvement in consistency.
Sentiment score
8.2
Qualys TotalCloud customer service is praised for responsiveness and knowledge but criticized for inconsistency and long response times.
When we send an email, they respond quickly and proactively provide solutions.
They took direct responsibility for the system and could solve queries quickly.
Having a reliable team ready and willing to assist with any issues is essential.
The presales team was very proactive and helped us in every aspect we needed to resolve our queries during implementation and they provided knowledge to our team internally.
They have remained engaged to drive resolution of issues that we have found.
When we raised an issue to high priority, they answered faster.
They are helpful, respond to my queries, and can answer any question.
Qualys's tech support is highly responsive, providing multiple ways to interact with them.
Qualys' customer service provides quality answers, but the response time is long, even though it is within the SLA.
 

Room For Improvement

Sentiment score
6.2
Users seek enhanced SentinelOne features, including search, integration, reporting, UI navigation, cost, documentation, and deployment efficiency.
Sentiment score
4.7
Prisma Cloud needs enhancements in documentation, UI, integration, pricing, and automation to improve usability and competitiveness.
Sentiment score
5.6
Qualys TotalCloud needs simplified licensing, better dashboard reporting, Windows support, enhanced UI, and improved cost-effectiveness for wider appeal.
If I had to ask for anything to make it easier, it would be signed images that are GPG signed and a public repository where we can get the bits from.
If they can merge Kubernetes Security with other modules related to Kubernetes, that would help us to get more modules in the current subscription.
As organizations move to the cloud, a cloud posture management tool that offers complete cloud visibility becomes crucial for maintaining compliance.
API security is an area that is definitely growing, because almost every web application has tons of APIs connecting to other web applications with tons of APIs.
It is scanning everything rather than giving us the ability to be real granular in choosing which agents can scan which repositories.
Their support needs to be improved. It is by far one of the worst support that I have seen.
Ideally, the scanner should automatically detect and scan all subdomains, even if not explicitly defined, ensuring comprehensive vulnerability assessment.
An area for improvement would be to focus on risks related to AI, such as large language models and potential data leakage.
The response part of the Cloud Detection and Response (CDR) module can be improved.
 

Scalability Issues

Sentiment score
9.1
SentinelOne Singularity Cloud Security excels in scalable, seamless endpoint integration and deployment, with robust adaptability and auto-scaling features.
Sentiment score
7.8
Prisma Cloud offers efficient scalability, seamless multi-cloud integration, and flexible scaling for diverse, complex infrastructures, despite rare limitations.
Sentiment score
8.8
Qualys TotalCloud is highly scalable, supporting diverse businesses and locations, with consistently high ratings for handling expanding workloads.
As soon as we need to add somebody, we just add them to NinjaOne, and then we have a script set up where it automatically deploys and adds them to whichever group we need.
I would rate it a 10 out of 10 for scalability.
Scalability is no longer a concern because Cloud Native Security is a fully cloud-based resource.
How flexible is the tool as far as working with different cloud environments goes? And it is perfectly fine in that regard.
It's very scalable and very easy to use.
Aporeto is now available in AWS where it efficiently deploys, manages, and secures applications at scale on various platforms including Kubernetes, Docker, Linux, and Mesos, among others.
Qualys TotalCloud receives a perfect ten out of ten for scalability due to its effortless setup of new instances.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
Our organization currently uses it to manage over 1200 web applications.
 

Setup Cost

Sentiment score
7.8
SentinelOne Singularity offers competitive and flexible pricing with discounts, modular options, and savings compared to competitors like Sophos.
Sentiment score
7.2
Prisma Cloud's pricing is seen as economical by some and high by others due to complex licensing.
Sentiment score
7.7
Qualys TotalCloud offers high but justified pricing, seen as competitive and valuable with flexible licensing and comprehensive features.
With very little negotiation involved, we just let them know what we could pay and they were willing to meet us at slightly above what we paid with Sophos, which was still very fair for what we were looking at.
The price was very, very important to us, and it came down to the price when we were doing our evaluations WatchGuard and SentinelOne.
Covering our 50,000 endpoints would have nearly bankrupted most security programs, even well-funded ones like ours.
There are no additional costs to the standard licensing fees for Prisma Cloud.
Does it do what we need it to do? Does it work with the things that we want it to work with? That is the important part for us.
They gave us some good discounts right at the end of the year based on the value that it brings, visibility, and the ability to build in cloud, compliance, and security within one dashboard.
I would rate the price of Qualys TotalCloud eight out of ten with ten being the most expensive.
Qualys TotalCloud's pricing is currently acceptable, it is becoming increasingly expensive.
Pricing is managed by our finance team; however, Qualys TotalCloud offers cost-effective licensing flexibility.
 

Stability Issues

Sentiment score
8.4
SentinelOne Singularity is reliable, stable, and integrates well with AWS, despite minor agent issues and interface concerns.
Sentiment score
7.1
Prisma Cloud is stable and reliable, with minimal downtime and high user satisfaction scores ranging from 7 to 10.
Sentiment score
8.6
Qualys TotalCloud is highly rated for stability and reliability, ensuring smooth, consistent performance with prompt support for any issues.
In my experience, there has been 100 percent uptime.
SentinelOne Singularity Cloud is incredibly reliable.
The cloud console is very resilient.
The ability to log in and get near real-time data on our cloud environment is very good.
A pre-announcement or pre-testing of the alerts would be a better way for them to do this, instead of creating 50 or 100-plus alerts.
I cannot recall any downtime with the solution.
Overall, the support provided has been excellent.
It is a stable solution, which is why we chose it.
Continuous monitoring is crucial to ensure system stability and avoid vulnerabilities or threats.
 

Valuable Features

Sentiment score
8.7
SentinelOne Singularity Cloud Security delivers automated threat management, seamless integration, and comprehensive visibility, enhancing productivity and security efficiency.
Sentiment score
8.2
Prisma Cloud offers automated security, compliance, and vulnerability management with multi-cloud integration, enhancing visibility and control for users.
Sentiment score
8.3
Qualys TotalCloud enhances security with automatic vulnerability detection, seamless integration, comprehensive risk management, and advanced monitoring capabilities.
The real-time detection and response capabilities of SentinelOne Singularity Cloud impressive because it is a platform that uses artificial intelligence to determine what is normal and what is abnormal and can lock down any virus it may encounter.
We were shown how ransomware can be immediately stopped in real-time. That was huge.
Our previous product took a lot of man hours to manage. Once we got Singularity Cloud Workload Security, it freed up our time to work on other tasks.
Aporeto is designed to combine metadata from the orchestration layer, the container, the operating system, and the AWS instance identity document.
The most valuable feature is that the rule set is managed and that it can be run on a regularly scheduled basis.
The Inventory functionality, enabling us to identify all of the resources deployed into a single account in either AWS or Azure, or into Prisma Cloud as a whole, has been really useful for us.
This view of risk helps reduce the work we would have to do to combine multiple sources to prioritize risk.
It will help cybersecurity professionals monitor the cloud and find vulnerabilities.
We are enjoying the new feature, FlexScan, which is valuable for Internet-facing VMs.
 

Categories and Ranking

SentinelOne Singularity Clo...
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Ranking in Container Security
3rd
Ranking in Cloud Workload Protection Platforms (CWPP)
4th
Ranking in Cloud Security Posture Management (CSPM)
4th
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
3rd
Average Rating
8.6
Reviews Sentiment
8.2
Number of Reviews
93
Ranking in other categories
Vulnerability Management (6th), Cloud and Data Center Security (5th), Compliance Management (3rd)
Prisma Cloud by Palo Alto N...
Ranking in Container Security
1st
Ranking in Cloud Workload Protection Platforms (CWPP)
1st
Ranking in Cloud Security Posture Management (CSPM)
2nd
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
1st
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
106
Ranking in other categories
Web Application Firewall (WAF) (5th), Data Security Posture Management (DSPM) (1st)
Qualys TotalCloud
Ranking in Container Security
25th
Ranking in Cloud Workload Protection Platforms (CWPP)
20th
Ranking in Cloud Security Posture Management (CSPM)
22nd
Ranking in Cloud-Native Application Protection Platforms (CNAPP)
17th
Average Rating
8.8
Reviews Sentiment
7.9
Number of Reviews
22
Ranking in other categories
Vulnerability Management (30th), SaaS Security Posture Management (SSPM) (5th)
 

Mindshare comparison

As of November 2024, in the Cloud-Native Application Protection Platforms (CNAPP) category, the mindshare of SentinelOne Singularity Cloud Security is 2.5%, up from 0.9% compared to the previous year. The mindshare of Prisma Cloud by Palo Alto Networks is 21.1%, down from 23.7% compared to the previous year. The mindshare of Qualys TotalCloud is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud-Native Application Protection Platforms (CNAPP)
 

Featured Reviews

Andrew W - PeerSpot reviewer
Tells us about vulnerabilities as well as their impact and helps to focus on real issues
Looking at all the different pieces, it has got everything we need. Some of the pieces we do not even use. For example, we do not have Kubernetes Security. We are not running any K8 clusters, so it is good for us. Overall, we find the solution to be fantastic. There can be additional education components. This may not be truly fair to them because of what the product is going for, but it would be great to see additional education for compliance. It is not a criticism of the tool per se, but anything to help non-development resources understand some of the complexities of the cloud is always appreciated. Any additional educational resources are always helpful for security teams, especially those without a development background.
Mohammad Qaw - PeerSpot reviewer
It gives you one console to see all of your assets, review their configurations, and build your processes
Most customers use Prisma Cloud for visibility and compliance. Prisma has so many features, but many organizations do not use them. They primarily use the visibility part to connect all their cloud accounts and hosts for visibility to see if they are missing any security controls or if they have any misconfigurations. You can connect it to cloud environments such as Azure, AWS, Oracle Cloud, Alibaba, etc., or to an on-prem data center. Prisma Cloud gives you so many options to automate processes related to your daily operations. When it comes to cybersecurity, you can automate things with their existing APIs. They also have out-of-the-box integrations with many solutions. I have not seen any limitations. Everything is customizable. You can do whatever you want, defining the reporting and custom use cases. They recently updated the UI, so it's much better than before.
Sushant Samantara - PeerSpot reviewer
Helps us minimize attack surfaces by identifying root accounts and encryption issues
TotalCloud provides written explanations to guide remediation and eliminate cyber risks. While all cloud platforms offer security features, it's challenging to consolidate them into a single dashboard. Qualys TotalCloud effectively addresses this by consolidating multiple cloud platforms and subscriptions onto one dashboard. This allows users to quickly identify and mitigate misconfigurations and risks, simplifying security management. Before implementing TotalCloud, our compliance rate was approximately 50 to 60 percent. However, after adopting the platform, it has increased to 80 to 90 percent. TotalCloud also helps us minimize attack surfaces by identifying root accounts and encryption issues, thereby enhancing our overall security by 40 percent. TotalCloud offers a unified platform for assessing vulnerabilities and threats across both IaaS and PaaS environments. This unified view has improved our cloud security posture management. We gain a single, prioritized view of risks through TotalCloud's TruRisk Insights feature. This feature considers not only the QDA score but also factors in cost and other relevant elements to provide a comprehensive risk assessment. From a potentially overwhelming list of findings, TruRisk Insights prioritizes the most critical risks, allowing us to focus our efforts and resources on addressing these high-priority tasks efficiently. A single, prioritized view of risk streamlines the risk assessment process by eliminating the need to consolidate multiple sources. This comprehensive view is instrumental in communicating with other business customers who may be unaware of potential risks or misconfigurations within their resources. By identifying and informing them of these issues, we can guide them towards compliance and ensure a more secure environment. TruRisk Insights provides valuable findings by identifying vulnerabilities and misconfigurations, displaying them on a dashboard, and offering deeper insights into the attack surface. It analyzes not only internet-facing devices but also those indirectly connected, providing a comprehensive understanding of potential risks. This is crucial because even devices not directly connected to the internet can be vulnerable if they have an attack surface. TruRisk Insights also offers mitigation strategies, making it a highly useful tool for managing security risks. With the VMDR feature enabled and the Qualys Agent installed on various assets, we can identify existing vulnerabilities. TruRisk Insights then calculates risk scores, prioritizes tasks, and presents the number of findings. This allows us to focus on mitigating high-priority vulnerabilities while deferring those with lower priority, ultimately reducing overall risk. TruRisk Insights provides device details, allowing for containerization of misconfigured devices. This process involves isolating problematic devices and rectifying misconfigurations, ultimately enhancing our security posture.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Financial Services Firm
15%
Manufacturing Company
9%
Government
5%
Educational Organization
17%
Financial Services Firm
13%
Computer Software Company
13%
Manufacturing Company
9%
Computer Software Company
21%
Financial Services Firm
13%
Government
12%
Manufacturing Company
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about PingSafe?
The dashboard gives me an overview of all the things happening in the product, making it one of the tool's best featu...
What is your experience regarding pricing and costs for PingSafe?
SentinelOne provided competitive pricing compared to other vendors, and we are satisfied with the deal.
What needs improvement with PingSafe?
Sometimes, I am not able to see the flow when there is an issue. When anyone complains and I have to troubleshoot it,...
What is your primary use case for Prisma Cloud by Palo Alto Networks ?
Prisma Cloud helps support DevSecOps methodologies, making those responsibilities easier to manage.
What Cloud-Native Application Protection Platform do you recommend?
We like Prisma Cloud by Palo Alto Networks, since it offers us incredible visibility into our entire cloud system. We...
What do you think of Aqua Security vs Prisma Cloud?
Aqua Security is easy to use and very manageable. Its main focus is on Kubernetes and Docker. Security is a very valu...
What is your experience regarding pricing and costs for Qualys TotalCloud?
The pricing is comparable. It is built into our other product, so I cannot piecemeal it. It is a part of our subscrip...
What needs improvement with Qualys TotalCloud?
I have already put in a few feature requests. There are features that I would like to have. I would like the ability ...
What is your primary use case for Qualys TotalCloud?
We use Qualys TotalCloud for compliance monitoring and compliance checking.
 

Also Known As

PingSafe
Palo Alto Networks Prisma Cloud, Prisma Public Cloud, RedLock Cloud 360, RedLock, Twistlock, Aporeto
Qualys TotalCloud with FlexScan
 

Overview

 

Sample Customers

Information Not Available
Amgen, Genpact, Western Asset, Zipongo, Proofpoint, NerdWallet, Axfood, 21st Century Fox, Veeva Systems, Reinsurance Group of America
Information Not Available
Find out what your peers are saying about Prisma Cloud by Palo Alto Networks vs. Qualys TotalCloud and other solutions. Updated: October 2024.
816,562 professionals have used our research since 2012.