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Automox vs ManageEngine Patch Manager Plus comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 16, 2024
 

Categories and Ranking

Automox
Ranking in Patch Management
14th
Average Rating
8.8
Number of Reviews
10
Ranking in other categories
Vulnerability Management (46th), Endpoint Protection Platform (EPP) (55th), Enterprise Mobility Management (EMM) (18th)
ManageEngine Patch Manager ...
Ranking in Patch Management
6th
Average Rating
8.4
Number of Reviews
13
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Patch Management category, the mindshare of Automox is 4.0%, up from 3.4% compared to the previous year. The mindshare of ManageEngine Patch Manager Plus is 9.9%, up from 7.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

Jack Leung - PeerSpot reviewer
Mar 24, 2023
Easy to use and deploy agents but needs more stability
We primarily use it on the endpoint management and on the server It is very simple and straightforward to use.  Technical support is helpful. They can scale well. It's easy to deploy agents to endpoints.  They need to improve the automation features.  It could be more stable.  I've been using…
AdeolaEkunola - PeerSpot reviewer
Sep 18, 2023
A quite straightforward solution that works easily with different operating systems
Scalability-wise, I rate the solution a ten out of ten. When the use of the solution for customers grows, there is a need for more endpoints, and it may grow up to 500 endpoints, and the solution's use may even be scaled up further. It is possible to do what is needed to scale up the solution for the IT environments of any of our company's customers. Before scaling up, one needs to buy the license and consider the IT architecture to see if there are any modifications required in the solution. Around three of my company's customers who manage enterprise-sized businesses with a minimum requirement of 700 endpoints at least use the solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It's super easy to use and we haven't found anything easier."
"The fact that it's just one product that can patch multiple operating systems is really great."
"Its flexibility is most valuable."
"Previously, we would run a report, scan it, and compare it. We were spending 15 to 30 minutes a month on each machine on this stuff because you would find stuff that wasn't up to date, then you had to fix it. This solution takes that time down to minutes. Automox saves us easily many hours a month."
"It's easy to deploy agents to endpoints."
"Coming from prior solutions that were a lot more effort, Automox's patch management abilities are transformational. When I took over patching at my company, they were using on-premise architecture to patch. As the workforce shifted from being in the office into their home offices, I was able to lift and shift with no effort other than deploying the new agent out into the environment."
"The biggest improvement to our organization involves the reduction in its man hours... We've probably saved hundreds of hours."
"They've been adding some new features lately, which I'm not nearly as familiar with, but the ability to just deploy patches and exempt certain machines from certain patches is helpful. For instance, for our servers, we may not want to roll out zero-day patches. We are able to exempt those and make sure that they don't get those policies. We've got certain servers that have to run a particular version of Java, and being able to exempt those servers from receiving Java updates is pretty fantastic."
"The most valuable feature of this solution is centralized management."
"The fetch repository is a good feature."
"The most valuable features are patch management and mobile device management."
"Scalability-wise, I rate the solution a ten out of ten."
"The solution's technical support is top-notch. Whenever I have a question, they get back to me immediately, which is probably one of the best features of the solution's technical support."
"You can create remote sessions for client systems."
"The initial setup was easy."
"ManageEngine Patch Manager Plus is lightweight and has a remote push feature that helps me manage several main sites and subsites."
 

Cons

"Asset management would be a great feature to add to Automox. We would run easier scripts or more out of the box scripts that would help us in audits. \"
"When we bring on a new client, we need to go into that client and manually set up my account, my chief engineer's account, three technicians' accounts, and a billing person's account all over again, which is annoying. We have probably up to 15 or 16 of our clients on Automox now. For every single one of those, we have had to go in and set this up. Then, if anything changes, we have to remember to go to Automox and change it 15 or 16 times. So, we just want inheritable permissions, and that is it. We have talked to them about this, and they are like, "Yeah, we hear a lot of complaints about it." I am thinking, "Guys, I have been complaining about this for a year and a half. When are you going to do it?" It must be some tricky thing or not an easy fix, because I can only assume if it were easy, then they would have done it by now."
"The stability has come a long way from what it was like when it started and now it's really good."
"The biggest area they need to fix, without a doubt, is the ability to copy and sync profiles and worklets between all of the organizations you manage, and the ability to have top-level user access control across all of the companies that you manage."
"As concerns the patching concepts, there's a bit of a learning curve in terms of working out how Automox wants you to work within the console, not only splitting up everything into groups, but then having the various policies assigned."
"We would like to see additional detailed reporting for Service providers like us. We had to build our own reports via their APIs to meet our needs."
"They need to improve the automation features."
"The only thing that we've ever truly wanted is an onsite repository. Currently, all updates are provided directly from the internet. So, if you have 1,000 devices, all 1,000 devices go directly out to the internet. We would love the option of being able to put the updates on local storage so that we're not consuming as much bandwidth. That is literally the only thing that we've ever wanted."
"ManageEngine Patch Manager Plus needs to improve speed."
"They should add better features for managing hardware."
"There are limitations to this solution when we are working with iOS, Apple laptops or desktops such as the Mac and iMac."
"The only area for improvement in ManageEngine Patch Manager Plus, which I noticed, is the reporting."
"The solution should have a customer label where we can label those servers or include those servers for specific customers."
"The solution's UI is an area that requires improvement."
"The cloud version should have option to add all the endpoints using the agent. Not only for Windows, but also the Linux version. There are some versions which are not compatible with SaaS Manager. So some customers do not want to use the latest version of Linux latest version of CentOS. Actually, CentOS is not available. But some are using and patch manager is compatible for some versions only, not older older versions. So there are some pros and cons that are referred to patch management."
"I find the user interface a little bit intimidating and not very appealing."
 

Pricing and Cost Advice

"There are no additional costs in addition to the extended licensing fees with Automox. You get your support and your per endpoint license with what you purchased."
"The product is a great value."
"We're doing it annually directly through Automox. It is per endpoint. It is $2 and some change per endpoint, but I believe the cost is right around $28,000. Everything is covered in this fee."
"Automox just charges us a set amount per user, per month, for using the product. That is very important to us. Because it's a cloud-native solution, you're saving on the cost of hosting an on-premises solution on your servers."
"Its licensing for a year was nine grand. There was no additional fee."
"The pricing and licensing costs have been great for us... My advice to others who are evaluating or thinking of implementing Automox is to give it a shot. If a free trial is still available, definitely use it, because it makes life a lot easier."
"For all these software tools, it is usually a subscription model. There is a monthly charge that we need to pass along to our clients because we are doing all this for their benefit. It is only a couple of bucks a month per computer, and that is a low enough price point where our clients, without exception, have accepted it, and said, "This is great. We will pay that. It sounds like a worthwhile thing.""
"The cost is very reasonable compared to the competition."
"ManageEngine Patch Manager Plus is a little bit cheaper."
"The pricing for ManageEngine Patch Manager Plus is on the moderate side."
"The price of this product is reasonable."
"Our licensing fees are on a yearly basis, and the charge for support is extra."
"The solution cost is around $5,000 per year."
"I rate the price of the product a five on a scale of one to ten, where one is cheap, and ten is expensive."
"I rate the product price a three on a scale of one to ten, where one is low price and ten is high price."
"Patch Manager is cost-effective."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
8%
Financial Services Firm
8%
Government
7%
Computer Software Company
17%
Financial Services Firm
10%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Automox?
It's easy to deploy agents to endpoints.
What is your experience regarding pricing and costs for Automox?
We do pay a monthly licensing fee. I'd rate the pricing as average. It's not cheap yet not too expensive. You can also pay for more support if you require them to provide consultancy services.
What needs improvement with Automox?
They need to improve the automation features. It could be more stable.
What needs improvement with ManageEngine Patch Manager Plus?
The solution needs to improve its testing environment and reporting. For example, if a patch doesn't work for SQL 9 but works for SQL 10, a comparison report would be helpful. I think ManageEngine ...
 

Overview

 

Sample Customers

Information Not Available
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Find out what your peers are saying about Automox vs. ManageEngine Patch Manager Plus and other solutions. Updated: October 2024.
814,763 professionals have used our research since 2012.