BigFix and Automox are prominent endpoint management solutions. Automox appears to have the upper hand for its streamlined features and overall value, despite BigFix receiving favorable feedback for its comprehensive capabilities.
Features: BigFix is praised for its robust security features, extensive endpoint management tools, and comprehensive capabilities. Automox is known for ease of use, cloud-native design, and automation capabilities which users find more efficient for modern IT environments.
Room for Improvement: BigFix users cite complexity, a steep learning curve, and user interface as areas needing improvement. Automox users desire enhanced reporting capabilities, more granular control over patching procedures, and additional integrations. Automox generally has fewer usability complaints.
Ease of Deployment and Customer Service: BigFix deployment is more complex and time-consuming but is balanced by strong customer support. Automox offers a simpler, quicker deployment process and satisfactory customer service. Users perceive Automox as easier to integrate and manage within diverse IT infrastructures.
Pricing and ROI: BigFix has been reported as higher in setup cost but delivers a solid ROI for long-term, large-scale deployments. Automox is appreciated for its competitive pricing and quicker return on investment, especially for small to mid-sized organizations. Users find Automox's pricing model to be more flexible and cost-effective.
Facing growing threats and a rapidly expanding attack surface, understaffed and alert-fatigued organizations need more efficient ways to eliminate their exposure to vulnerabilities. Automox is a modern cyber hygiene platform that closes the aperture of attack by more than 80% with just half the effort of traditional solutions.
Cloud-based and globally available, Automox enforces OS & third-party patch management, security configurations, and custom scripting across Windows, Mac, and Linux from a single intuitive console. IT and SecOps can quickly gain control and share visibility of on-prem, remote and virtual endpoints without the need to deploy costly infrastructure.
Automox dramatically reduces corporate risk while raising operational efficiency to deliver best-in-class security outcomes, faster and with fewer resources.
HCL BigFix is a powerful patch management tool that enables organizations to simply control their patch management operations. It is designed so that IT security and operations teams can collaborate in the most effective way possible. Users that employ BigFix can find and fix issues with their endpoints faster than those that employ its competitors. It comes with thousands of security checks that can be deployed quickly and easily. These enable users to safeguard themselves from a wide variety of digital threats.
HCL BigFix Benefits
Some of the ways that organizations can benefit by choosing to deploy HCL BigFix include:
BigFix Features
Reviews from Real Users
HCL BigFix is a highly effective solution that stands out when compared to most of its competitors. Two major advantages it offers are its auto-patching capability and its user-friendly tools.
Santhosh K., the chief executive officer of Catnip Infotech Private Limited, writes, “The second valuable feature is, BigFix also has an auto patch updating feature, where the latest patches, and what is required for my system are automatically downloaded and kept ready for me. The solution applies the patch and notifies me after applying the patch. BigFix also gives me a ping saying that I should reset my system within a certain period of time, while the patch is being applied. Let's say, the patch is being applied and if there's an issue, the solution can revoke the applied patch, and revert back to the old state.”
Benedikt S., an application administrator, says, “It's very straightforward. The usability is very close to everyday technical tools that you use as a systems administrator. So it's quite user-friendly.”
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