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Automox vs BigFix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Automox customer support is highly praised for its responsiveness, knowledge, and attentiveness, often viewed as a valuable partnership.
No sentiment score available
 

Room For Improvement

No sentiment score available
Automox needs to improve profile syncing, notifications, access control, inventory, multi-group policies, workstation access, and patch bandwidth reduction.
No sentiment score available
 

Scalability Issues

No sentiment score available
Automox handles numerous endpoints efficiently, though some users report challenges with multi-tenant manageability, load times, and minor issues.
No sentiment score available
 

Setup Cost

No sentiment score available
Automox offers cost-effective endpoint management at around $2 per month with support for multiple OS and straightforward licensing.
No sentiment score available
 

Stability Issues

No sentiment score available
Automox is highly stable, fast, and reliable, with prompt maintenance and mostly positive user experiences in a cloud-based environment.
No sentiment score available
 

Valuable Features

Sentiment score
8.1
Automox offers cloud-native architecture, cross-platform compatibility, intuitive interface, robust patch management, automation, and enhances workflow efficiency with seamless deployments.
No sentiment score available
 

Categories and Ranking

Automox
Ranking in Endpoint Protection Platform (EPP)
55th
Ranking in Patch Management
14th
Average Rating
8.8
Reviews Sentiment
8.1
Number of Reviews
10
Ranking in other categories
Vulnerability Management (46th), Enterprise Mobility Management (EMM) (18th)
BigFix
Ranking in Endpoint Protection Platform (EPP)
15th
Ranking in Patch Management
2nd
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
95
Ranking in other categories
Configuration Management (5th), Unified Endpoint Management (UEM) (4th)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of Automox is 0.2%, up from 0.1% compared to the previous year. The mindshare of BigFix is 0.9%, up from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Jack Leung - PeerSpot reviewer
Easy to use and deploy agents but needs more stability
We just need to deploy the agent to the endpoints. We don't need to set up anything. For a single agent, it takes one or two minutes. However, we deployed globally, and you need to take into consideration the time it will take to deploy across each endpoint. It's very simple to deploy. We had three or four engineers take care of the implementation.
Bella Yakoby - PeerSpot reviewer
Offers third-party patching feature, good scalability, and enhance endpoint management capabilities
From the perspective of the team that's handling the environment, it's not so user-friendly compared to other solutions, the competitors. We hire new teams from time to time, and they are complaining, look, although BigFix is very robust and cross-platform, it's not so fun to work with. The user interface for the technical teams is not so advanced. It's not so intuitive compared to SCCM, compared to ManageEngine. And this is the fact that they have, with the teams, because they have the rejection. The look and feel of the system are old-fashioned. For new employees, it's less easy to find someone I don't need to educate on how to work with BigFix. Although it's easy, it's not as intuitive as the other solutions, and the functionality of the other solutions is less advanced. Let's summarize: The user interface has to be changed from the perspective of the teams that are managing the product. It's old school.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
7%
Educational Organization
49%
Financial Services Firm
8%
Government
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Automox?
It's easy to deploy agents to endpoints.
What is your experience regarding pricing and costs for Automox?
We do pay a monthly licensing fee. I'd rate the pricing as average. It's not cheap yet not too expensive. You can also pay for more support if you require them to provide consultancy services.
What needs improvement with Automox?
They need to improve the automation features. It could be more stable.
What do you like most about BigFix?
The most valuable features of the solution are Windows patching and the hardware and software inventory.
What is your experience regarding pricing and costs for BigFix?
The pricing is competitive, but not the most competitive.
What needs improvement with BigFix?
BigFix could improve its asset management capabilities to discover assets, including hardware. More improvements could be made in asset management.
 

Also Known As

No data available
Tivoli Endpoint Manager
 

Overview

 

Sample Customers

Information Not Available
US Foods, Penn State, St Vincent's Health US Foods, Sabadell Bank, SunTrust, Australia Sydney, Stemac, Capgemini, WNS Global Services, Jebsen & Jessen, CenterBeam, Strauss, Christian Hospital Centre, Brit Insurance, Career Education Corporation
Find out what your peers are saying about Automox vs. BigFix and other solutions. Updated: November 2024.
816,406 professionals have used our research since 2012.