Cisco Meraki Systems Manager (MDM+EMM) vs SOTI MobiControl comparison

Cisco and SOTI are both solutions in the Enterprise Mobility Management (EMM) category. Cisco is ranked #6 with an average rating of 8.6, while SOTI is ranked #5 with an average rating of 8.1. Cisco holds a 2.3% mindshare in EMM, compared to SOTI’s 7.0% mindshare. Additionally, 96% of Cisco users are willing to recommend the solution, compared to 91% of SOTI users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 1, 2024

SOTI MobiControl and Cisco Meraki Systems Manager compete in the mobile device management solutions category. Based on user reviews, SOTI MobiControl has an edge in pricing and support, while Cisco Meraki Systems Manager is favored for its comprehensive features.

Features: SOTI MobiControl is praised for its robust security, remote control capabilities, and ease of troubleshooting. Cisco Meraki Systems Manager is noted for its seamless integration with other Cisco products, scalability, and extensive monitoring tools.

Room for Improvement: SOTI MobiControl users highlight the need for a more modern dashboard, better customer support, and enhanced UI. Cisco Meraki Systems Manager users request improved reporting capabilities, a more intuitive setup process, and better scalability.

Ease of Deployment and Customer Service: SOTI MobiControl has a straightforward deployment process, but customer service is lacking. Cisco Meraki Systems Manager offers a smooth deployment with responsive customer support.

Pricing and ROI: SOTI MobiControl is cost-effective with a good return on investment. Cisco Meraki Systems Manager, while more expensive, is considered worth the cost due to its extensive features and reliable performance.

To learn more, read our detailed Cisco Meraki Systems Manager (MDM+EMM) vs. SOTI MobiControl Report (Updated: January 2025).

Buyer's Guide

Cisco Meraki Systems Manager (MDM+EMM) vs. SOTI MobiControl

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Microsoft Intune

Mindshare comparison

As of March 2025, in the Enterprise Mobility Management (EMM) category, the mindshare of Microsoft Intune is 35.1%, down from 38.4% compared to the previous year. The mindshare of Cisco Meraki Systems Manager (MDM+EMM) is 2.3%, down from 2.9% compared to the previous year. The mindshare of SOTI MobiControl is 7.0%, up from 6.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Mobility Management (EMM)

Featured Reviews

Joseph Merusi

Collaborations engineer at a financial services firm with 1,001-5,000 employees

Everything has worked better since we started using it

Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.

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GaneshKhutwad

Network security architect at ATOS

A central portal where you can add, stack, configure, and maintain your devices

Nearly 35,000 users are connected to Systems from America because their network is configured to cover worldwide areas. I have approximately 450 devices connected, which can scale based on requirements. For instance, if you have around five hundred to six hundred users in one office, the MR14 and MR24 series are suitable. For environments with a larger number of standard device users, the MR24 series is recommended. Cisco Meraki provides various series to meet your requirements, allowing you to manage your users efficiently. I rate the solution's scalability a nine out of ten.

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Sahi Ibrahim SOUMAHORO

Operation Manager at a construction company with 11-50 employees

Provides enterprise mobility and remote control mobile device management

I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet. This feature would be good because there are some places in Africa where the internet stability isn't that good. During the voting process, they send the result through SMS. If SOTI can add the functionality where some of the clients can send information offline, via SMS, then that would be a good improvement for some places where there isn't a lot of internet stability.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"At the moment, Autopilot is the most valuable feature."

"We have not experienced any bugs or glitches with this solution."

"Conditional access has helped us tailor and enforce our security policies in the mobile space."

"Microsoft Intune simplifies device management by replacing the traditional method of installing OS, joining a domain, and configuring everything manually."

"The solution is easy to use, simple to understand for those new to using it, and combined with the other Microsoft products it makes for an overall good package."

"Stable product that's easy to set up compared to other MDM products."

"The most valuable features are the ones that make sure that the deployment is of a standard operating system and the Zero Touch deployment, which is very useful. This allows users to have an out of box experience."

"The security-related tools are excellent; these features allow us to secure devices, lock them down, and ensure compliance."

More Microsoft Intune pros

"It's robust, and we like the device availability, ease of purchase, and supplier stock availability."

"We experience no downtime, no breakdowns, all the user readings are exact, and it gives us quick analysis so we can apply security measures."

"Initial setup was easy."

"The stability of the solution is very good. It's reliable. We don't have crashes or experience freezing. There aren't bugs or glitches."

"They can provide detailed information about your devices, including their validity, license status, etc."

"It has facilitated zero-touch authorization events for our employees and their devices. Furthermore, Meraki Systems Manager plays a vital role in securing our notebooks."

"It's a very easy solution for the most part, it's very easy to implement and very easy to administer."

"The central management console on the cloud is fast and is the solution's most valuable feature."

More Cisco Meraki Systems Manager (MDM+EMM) pros

"I have experience with technical support. They are quite good. Also, they very quickly understand the issues and what are the requirements from my side. Response time is also good."

"Among the valuable features are managing configurations of all devices and being able to remote into devices... We send out configurations for each site that has its devices. Each site has a different configuration, and SOTI manages each configuration for each site"

"I've really enjoyed the use of the file sync when I'm administrating version control in my program."

"The most valuable feature is the remote support because there are plants here where IT staff is not present. We can use it to provide support remotely."

"One of the most valuable features is the ability to deploy apps on the fly. We're able to update and deploy new applications, directly from the cloud. That's been a huge feature for us. Instead of putting hands on each of these devices - and we're talking thousands of devices - we can manage it all from the backend."

"One of the most valuable features is the remote control. If there are issues in the field, we can remote into those devices and see what kind of issues they are."

"Because we have a custom, business-to-business applications, the solution's deployment features give us the ability to control the deployment of new versions. We can granularly decide which people or which phone receive updates. It's kind of like having your own "app store" and being able to control what you deploy on the phones... You can see how the deployment is happening; if it's going well or not."

"The remote control technology and screen-sharing absolutely help us resolve issues faster. If there is a remote user who has difficulties or does not understand an error or a problem or a crash, the support team can remote control the phone and see right away what is on the screen and act on the problem. We can debug, we can help, we can reboot the phone."

More SOTI MobiControl pros

Cons

"Intune could add more features that are relevant to the core application control functions. For example, it would be helpful if it had more control over the on-prem environment from the cloud platform. Greater Teams availability in the Saudi market would also be helpful."

"The security features should be improved."

"We would like to see the ability to use multiple personas on a device, similar to Samsung Knox, included in future updates."

"The most important thing is reporting. They should improve their reporting. They should give a free hand to users. In SCCM, I can create my own reports. For example, in SCCM, I can create an inventory report for my PC or for all PCs, but in Intune, we don't have an option to create any report. Microsoft claims that Intune is a successor of SCCM, but SCCM is more powerful than Intune. So, they should develop Intune more and make it equivalent to SCCM. Then, their product will be great in the market."

"I know that their AI pieces are at the infancy stage, but allowing users to do more tagging for information would be an interesting thing because Intune also directly integrates with Azure. Because a lot of the devices are hosted with that, you also get a lot of tagging of user data and other things like that."

"I rate Microsoft customer service six out of 10. While some technicians go above and beyond, there is inconsistency, and connecting with the most helpful representatives is occasionally challenging."

"I want more secure, reliable, and efficient security policies."

"Technical support is not that great."

More Microsoft Intune cons

"Sometimes, the integrations are a bit tough."

"I would rate my experience with the initial setup a four out of ten, where one is difficult, and ten is easy. It is more difficult."

"They could include bandwidth-based policies."

"They need to allocate more energy in terms of their offering to devices that are not Apple devices."

"Integration with other tools, such as, ConnectWise Automate."

"It doesn't seem to be able to establish some VPN tunnels with other devices in a particular way that such as an ASA can do for us."

"Meraki Systems Manager lacks scripting capability compared to Workspace. I've seen the product focused mainly on mobile solutions. They might need more development in endpoints like Windows desktops."

"The maintenance is average."

More Cisco Meraki Systems Manager (MDM+EMM) cons

"Its user interface needs to be improved."

"You need to get used to the admin console. I think it could be improved. It's not the best I've seen. Certainly, the software has a lot of features so you necessarily have some complexity in the interface, but I've seen better. They could make it easier in certain aspects."

"There is room for improvement in the support."

"Reporting could be better. When I try to run a report, it doesn't have a filter or even a feature where I can choose what I have in the report. That's been a struggle since the first time I used it so I just don't touch it anymore."

"Improving the reporting section would be beneficial for enhancing the product's overall functionality."

"Maybe if there were tiers, it would be better as then companies could lower the pricing by going to the lower deployment model."

"I would like to see some SMS integration so people can send data directly from a mobile phone through SMS when there's no internet."

"The pricing policy of SOTI is not stable. You buy it today at one price, and the following year, it becomes something like 5% or 7% higher. From my point of view, SOTI is a little bit weak in terms of implementation on the new Windows 10 devices, and they have to work on this. It can't compete with Intune and other solutions when it comes to Windows implementation. It almost doesn't work with iOS. It works well with Android."

More SOTI MobiControl cons

Pricing and Cost Advice

"While Microsoft charges for actual usage, it lacks discount options."

"The purchase of the product was handled by someone else."

"The cost is somewhat on the higher side, particularly when considering certain price points, especially in markets like India."

"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."

"It comes as a bundle, so you do not really know what the prices are. Microsoft does not break it down to the user cost for us. It is just bundled with our E5 license."

"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."

"Microsoft Intune is not cost-effective as a standalone product."

"While Microsoft Intune boasts a wide range of features, its user-friendliness and bundled licensing cost are key considerations for me."

More Microsoft Intune pricing and cost advice

"The price is high for the market."

"Meraki MDM is the cheapest solution we have used."

"The cost of installing this solution can be more expensive depending on who is doing the installation. Cisco is very expensive."

"Cisco Meraki Systems Manager is an expensive solution."

"My customers at times have issues with the price of the solution. It is expensive, but overall it is worth it. The licensing model cost is based on how many devices you require."

"The storage is affordable and the system has some price-related issues. Therefore, keeping the price in mind, I would rate it seven out of ten."

"This product is reasonably priced."

"My clients find it a bit expensive compared to other systems."

More Cisco Meraki Systems Manager (MDM+EMM) pricing and cost advice

"The solution that we were using costs less, but it didn't offer as much as Soti. It's comparable if you look at it over the five-year term."

"There are additional costs if you want to use extra features."

"I thought pricing was kind of high, but I believe that Soti is probably the best out there for this type of software, so there's not much I can do about that. The licensing is annual, per device."

"They've been pretty flexible with us, because we've changed the way we do our licensing a few times. We did a yearly, and then we went back and we did a quarterly, and I think we're back to yearly right now. We've been able to work stuff out and pricing has gone down since the onset. We've got a better rate per device and it's reasonable. The licensing cost from SOTI usually doesn't scare anybody, away once it's explained."

"Pricing is okay, but when you buy your renewal of licenses - at the end of the period or the year - if you have a lot of devices, obviously, it's going to increase. In the end, it's kind of expensive."

"On a scale of one to ten, where one is a low price, and ten is a high price, I rate the pricing a five."

"You need to secure a license on a per-device basis."

"It is an expensive product."

More SOTI MobiControl pricing and cost advice

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Top Industries

By visitors reading reviews

Educational Organization

26%

Computer Software Company

11%

Financial Services Firm

Manufacturing Company

Educational Organization

51%

Computer Software Company

11%

Manufacturing Company

Government

Computer Software Company

15%

Manufacturing Company

14%

Retailer

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Cisco Meraki Systems Manager (MDM+EMM)?

The product provides a universal dashboard.

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What is your experience regarding pricing and costs for Cisco Meraki Systems Manager (MDM+EMM)?

Cisco Meraki Systems Manager is an expensive solution.

See all answers

What needs improvement with Cisco Meraki Systems Manager (MDM+EMM)?

The solution's integration with other products could be improved.

See all answers

What do you like most about SOTI MobiControl?

The most valuable features of the solution are containerization and app control.

See all answers

What is your experience regarding pricing and costs for SOTI MobiControl?

You need to secure a license on a per-device basis.

See all answers

What needs improvement with SOTI MobiControl?

SOTI MobiControl currently lacks some DLP features. It would be good if SOTI MobiControl could offer a few functional...

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 15% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 8% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 8% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

IBM MaaS360 vs Microsoft Intune

Compared 3% of the time

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Workspace ONE UEM vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 16% of the time

Jamf Pro vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 7% of the time

Sophos Mobile vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 5% of the time

Samsung Knox vs Cisco Meraki Systems Manager (MDM+EMM)

Compared 5% of the time

More Cisco Meraki Systems Manager (MDM+EMM) Competitors

Workspace ONE UEM vs SOTI MobiControl

Compared 17% of the time

42Gears SureMDM vs SOTI MobiControl

Compared 16% of the time

Jamf Pro vs SOTI MobiControl

Compared 8% of the time

IBM MaaS360 vs SOTI MobiControl

Compared 5% of the time

Scalefusion vs SOTI MobiControl

Compared 3% of the time

More SOTI MobiControl Competitors

Product Reports

Buyer's Guide

Microsoft Intune

February 2025

Download Microsoft Intune product report

Buyer's Guide

Cisco Meraki Systems Manager (MDM+EMM)

March 2025

Cisco Meraki Systems Manager (MDM+EMM) report

Download Cisco Meraki Systems Manager (MDM+EMM) product report

Buyer's Guide

SOTI MobiControl

February 2025

Download SOTI MobiControl product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

Meraki MDM

MobiControl

Overview

Microsoft Intune provides centralized management of mobile devices and applications, ensuring security, compliance, and productivity through integration with Microsoft services like Microsoft 365 and Azure Active Directory.

Organizations use Intune for managing mobile devices and applications, enhancing security and compliance across platforms. With features like single sign-on, conditional access, and zero-touch deployment via Autopilot, it facilitates efficient operations. Intune's scalability, easy enrollment, and capabilities such as remote wipe support diverse device management, offering robust data protection and efficient operation. Despite its features, improvement areas include reporting, compatibility with non-Microsoft devices, and better support for macOS and Linux devices.

What are the key features of Microsoft Intune?

Seamless Integration: Works with Microsoft 365, Azure Active Directory, and System Center for streamlined management.
Conditional Access: Enhances security with policies that restrict access based on conditions.
Autopilot: Provides zero-touch deployment for setting up new devices efficiently.
Mobile Device Management: Enables control over both personal and corporate devices.
Application Deployment: Facilitates app delivery across a range of devices.

What benefits should users look for in reviews?

Centralized Management: Reduces complexity by managing devices and applications in one place.
Security Enhancement: Protects data with features like remote wipe and compliance monitoring.
Improved Productivity: Enhances efficiency with seamless integration and automation features.
Device Scalability: Supports diverse device management for growing business needs.

In industries such as finance, healthcare, and education, Microsoft Intune is implemented to ensure secure and compliant device management. Companies leverage its capabilities to deploy security policies and manage both corporate-owned and BYOD environments, facilitating a unified approach to data protection and compliance.

Microsoft

Every user is unique. Every device, a bit different. Systems Manager keeps the network in the loop about constantly changing devices, automatically tracking device posture and adjusting security policies to match.

Cisco

SOTI MobiControl, our award-winning mobility management solution provides the ability to securely manage mobile devices and connected peripherals, applications, content, and email. With MobiControl's advanced security and management features, businesses have granular control of how mobile devices are used for business, and how data is accessed to ensure sensitive corporate information is kept in authorized hands only.

SOTI

Sample Customers

Mitchells and Buzzers, Callaway

Hafen Hamburg & Empire Riverside Hotel, Eastview Church, Tourism Holdings, Colegio Sagrada Familia Hijas de Jesús, Tommy Bahama's, Canadian School Mexico, Rosebank College

Citizen Mexico, Sanctuary Housing, PENINSULA HOTELS, East Orange High School, Andrews Distributing, Amey Plc, American Airlines

Buyer's Guide

Cisco Meraki Systems Manager (MDM+EMM) vs. SOTI MobiControl

January 2025

Free Report: Cisco Meraki Systems Manager (MDM+EMM) vs. SOTI MobiControl

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