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Sophos Mobile pros and cons

Vendor: Sophos
3.9 out of 5
241 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Sophos Mobile offers effective management capabilities, including asset management and remote device actions, enhancing user support and maintenance.
Key features of Sophos Mobile include the ability to lock devices, roll out configurations, and locate them via GPS for enhanced security and device management.
Sophos Mobile is recognized for its robust security measures, such as the capability to block or disconnect Wi-Fi and disable devices if lost or stolen to protect sensitive information.
The system is designed for easy scalability, frequently updated with new features to address evolving security threats and management needs.
Set-up process for Sophos Mobile is highlighted for being straightforward and quick, facilitating swift deployment in organizational environments.

CONS

Initial configuration and setup are complex and could be simplified.
Integration with other Sophos products needs improvement.
Support is challenging to access and can be slow to resolve issues.
Compatibility issues exist with iOS and Android platforms.
Troubleshooting requires enhancements for better efficiency.
 

Sophos Mobile Pros review quotes

BM
Sep 15, 2020
The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users.
EA
Jan 7, 2021
In terms of valuable features, we liked the lock feature, the roll-out white feature, and the find feature. I think that Sophos had a GPS locator, so you could figure out where the phone was from a GPS location.
Alex Clerici - PeerSpot reviewer
Apr 3, 2024
I like the level of interaction that the product offers with the other products in our company's environment.
Learn what your peers think about Sophos Mobile. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,636 professionals have used our research since 2012.
BW
Mar 8, 2022
One of the most valuable features of Sophos Mobile is the Wifi password.
SL
Mar 27, 2023
Sophos can block the Wi-Fi connection on a mobile device. That's one feature we wanted, but the main thing is the ability to disable the device if it's lost or stolen. We need to shut down PayPal, so it can't be used to make unauthorized purchases.
Bien A.Vitorillo - PeerSpot reviewer
Jun 13, 2024
We can easily manage the devices because it's already in the cloud. For example, if any phone that belongs to the company is lost, we can easily erase the data.
HS
Jan 4, 2023
The remote management and cloud-based maintenance features of this solution are very useful for our organization.
MS
Oct 14, 2024
The most significant features of Sophos Mobile include controlling user installations and managing features like the camera, which can be disabled or enabled.
MuhammadHaris - PeerSpot reviewer
Nov 10, 2023
The utmost importance lies in mobile security and its performance.
reviewer2226561 - PeerSpot reviewer
Jul 11, 2023
The initial setup process is straightforward and fast.
 

Sophos Mobile Cons review quotes

BM
Sep 15, 2020
We would like to see graphics showing the use of each device.
EA
Jan 7, 2021
In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly.
Alex Clerici - PeerSpot reviewer
Apr 3, 2024
For Sophos Mobile, it is difficult to get good support.
Learn what your peers think about Sophos Mobile. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,636 professionals have used our research since 2012.
BW
Mar 8, 2022
To manage the Apple devices is not that straightforward there are a lot of features the other third parties solutions are offering which Sophos Mobile is not.
SL
Mar 27, 2023
Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience.
Bien A.Vitorillo - PeerSpot reviewer
Jun 13, 2024
The application might have issues with other software.
HS
Jan 4, 2023
We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved.
MS
Oct 14, 2024
One area that could be improved is the compatibility with all mobile platforms, including iOS and Android, especially with the older versions.
MuhammadHaris - PeerSpot reviewer
Nov 10, 2023
There may be necessary adjustments that need to be made because we are facing certain restrictions within the work profile.
reviewer2226561 - PeerSpot reviewer
Jul 11, 2023
We encounter issues while working with iOS.