Try our new research platform with insights from 80,000+ expert users

Sophos Mobile vs Workspace ONE UEM comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Enterprise Mobility Management (EMM)
1st
Ranking in Unified Endpoint Management (UEM)
1st
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
238
Ranking in other categories
Configuration Management (2nd), Remote Access (1st), Microsoft Security Suite (1st)
Sophos Mobile
Ranking in Enterprise Mobility Management (EMM)
7th
Ranking in Unified Endpoint Management (UEM)
5th
Average Rating
7.6
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
No ranking in other categories
Workspace ONE UEM
Ranking in Enterprise Mobility Management (EMM)
3rd
Ranking in Unified Endpoint Management (UEM)
2nd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
100
Ranking in other categories
Remote Access (3rd), Virtual Desktop Infrastructure (VDI) (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th)
 

Mindshare comparison

As of February 2025, in the Unified Endpoint Management (UEM) category, the mindshare of Microsoft Intune is 36.4%, down from 42.4% compared to the previous year. The mindshare of Sophos Mobile is 3.9%, up from 3.1% compared to the previous year. The mindshare of Workspace ONE UEM is 16.9%, down from 19.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Unified Endpoint Management (UEM)
 

Featured Reviews

Joseph Merusi - PeerSpot reviewer
Everything has worked better since we started using it
Sometimes the syncing is inconsistent. I'm confident that the devices are checking in every eight hours, but sometimes the devices aren't picking up the settings as quickly as I would expect. Some features haven't been updated in a while, and Microsoft doesn't seem interested in developing them. Unless you talk to an engineer, you don't know whether there will be an update. There are communication issues, so you might start working with a feature without knowing if it will be deprecated six months from now. Some reporting areas still need development. For example, I noticed that the reporting for driver updates is still confusing.
AhmedFahmy - PeerSpot reviewer
Enhancing security with strong policy management and an easy setup
We are working with Sophos and other products like Managed Engine, focusing on enterprise management and mobile device management solutions. We primarily use Sophos for server or endpoints. We have integrated it as a same solution We have no specific threats in mobile because we are working as…
Joel Amate - PeerSpot reviewer
The solution is stable, scalable, and offers single sign-on
I give the solution a nine out of ten. I suggest if a person wants to start using Workspace ONE, they should make use of the cloud instance instead of the on-premise instance. There is an on-premise instance available, but the cloud instance is a better option now. I advise them to make use of the cloud instance. This is because management-wise, there is no need to manage a server. For example, we don't need to buy a server, and we don't need to buy network switches, which are required for the on-premise. At the same time, I can advise setting up all the functionalities or whatever functionalities are available for the trial version. We need to check if the Workspace ONE integration includes Azure AD or other identity providers. A lot of applications are using these providers for authentication, such as Ping, Okta, and others. If the Workspace ONE integration doesn't include these providers, the company might have to find a different solution. Security projects should also be considered. Specifically, if the solution can integrate with local security solutions to secure mobile devices.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"Intune has significantly benefited our organization by providing comprehensive visibility into our device ecosystem."
"The overall user experience is quite nice. I have no complaints from end users regarding their devices enrolled in Intune."
"As an IT administrator, I appreciate Intune's ability to implement granular device-level policies for our organization's employees."
"I am easily able to manage devices and assets, especially laptops and desktops."
"EAM is a godsend."
"I can reach devices or computers over the internet. I don't need to worry about the network connectivity between the offices. I can manage any device. That is the most important part."
"We work completely in a Microsoft environment. Its interface is similar to other Microsoft solutions that we are using such as Microsoft Defender. So far, for our administrators, it is easy to use."
"The remote management and cloud-based maintenance features of this solution are very useful for our organization."
"Sophos Mobile is efficient in threat detection."
"The utmost importance lies in mobile security and its performance."
"The management and enrollment process is great, and with the asset management and instant action menu, we can easily maintain and support the users."
"Deploying the solution is very simple and can be done in less than one hour."
"The most valuable feature is the mobile device management capability. You can easily manage all of your mobile devices."
"Sophos Mobile offers features like cash mode and safe mode, and allows for central management, which I find effective for device security, though it depends on the clients' needs and the types of mobile devices used."
"Sophos has good customer support, and that is crucial for sustaining business relationships."
"The solution has proven to be very stable."
"The product has fully automated features that help people do tasks easily."
"One of the features that I enjoyed most was the integration with Azure AD because I could use VMware Identity Manager to standardize the User Principal Name coming from Active Directory. You have Azure AD Connect to do that. In between, if you have vIDM handling it, you can easily get the synchronization of users into your VM and standardize the User Principal Name. If you require quality assurance for handling it, you can actually count on the vIDM to do so. That was one of the main things I enjoyed about the product."
"VMware Workspace ONE has been stable so far."
"Stability-wise, I rate the solution a ten out of ten."
"The bigger vendors like VMware, Insight, and MobileIron can assign engineers to customers. You can work with them to develop the right competency to use the product."
"The solution's single plane of glass approach is beneficial. The endpoint management is very good and specific. One of their competitors is Intune, and you have leaks from other services within the Microsoft ecosystem."
"The solution has a lot of capabilities, and it is easy to manage and customize."
 

Cons

"It's the granularity: 'Is your firewall on? Is BitLocker on?' It's not amazing granularity. But I've looked into other products, like Duo, and they're all similar."
"The synchronization of devices takes a significant amount of time, between 15 minutes and two hours. Microsoft should work on reducing this sync time to improve efficiency."
"The most significant challenge is reporting and monitoring. The reporting accuracy for deploying applications and all aspects of Intune needs to be improved."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"I think that there is room for improvement with the reporting. If this is done, it will be a better product."
"Customer service is not really good. I would give it a six out of ten. The main issue is the time it takes to get someone involved who truly understands what the product does."
"Intune should improve the management of non-Microsoft devices. It would be better to manage Mac, Android, and other non-Microsoft operating system devices within the same Intune interface."
"Customer service used to be better, but as we are nearing the end of the contract, the focus on investing in us as a customer has diminished. It is what one would expect in such a situation."
"Our support reps are based in the Philippines, and it's hard to connect with them sometimes. It took me about two months to resolve my issue, so it wasn't a good experience."
"They continue to work on integration with mobile device management and mobile security. They are improving the protection but I think that the capabilities still need to be enhanced."
"We have experienced issues in updating iOS devices when we set a minimum version requirement policy, and we do not have the option to force automatic installation. This means that the device must be supervised in order for updates to be applied, which we would like to see improved."
"I noticed that the VPN aspect is not included in Sophos Mobile. To acquire a VPN for mobile, I have to subscribe to Sophos endpoint, which only works on computers."
"In terms of what could be improved, the initial configuration and setup of the environment could probably be made a little bit easier. There are so many pieces that go into it. Intune is absolutely insane and Sophos is better, but it still is a bit complex to get it all set up correctly."
"The area for improvement in Sophos Mobile is troubleshooting."
"The application might have issues with other software."
"One area that could be improved is the compatibility with all mobile platforms, including iOS and Android, especially with the older versions."
"The portal is not user-friendly."
"This product makes use of SAML across the board, which has seven known security flaws. It would be good if the company created a way to protect against SAML flaws. One way would be to integrate a firewall server or an endpoint out in the cloud with which you could establish trust. If you knew nothing about SAML and you did some Google searches about what SAML is, what are the flaws, and what are the known vulnerabilities, eventually, you'll find that there are seven flaws. There are two methods that you can use to solve those seven problems. They essentially involve putting a firewall or putting rules, such as access controls, so that anybody in the world can't just come in, authenticate, and either be a good guy or be someone trying to knock on my door and get into my house. If I could eliminate that, it would be awesome."
"The technical support could be improved."
"The pricing could always be better."
"The SaaS environment is not very responsive at times, so the performance can be improved in that regard."
"When it comes to deployment and maintaining security, there should be an integrated console where you have a singular view of all of the products from the same OEM."
"They could provide DLP integration for applications and specific user account security."
"We're unhappy with the quality of support we get for it. We're unhappy with how upgrades occur, so we are migrating away from it. We have an on-premise AirWatch solution and for us to do upgrades we have to call AirWatch to be able to perform the upgrades. They're busy, and scheduling it is not timely enough for us."
 

Pricing and Cost Advice

"The pricing needs improvement."
"It's affordable. It's cheaper if you have an Office 365, E5, or E3 subscription because everything is there."
"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."
"Microsoft Intune has been incorporated into our Microsoft E5 licenses."
"Intune is cost-effective as it is included in some of the Office 365 packages."
"I would rate the price a four out of ten with ten being the most expensive."
"Microsoft's licensing is more flexible and adaptive than its competitors."
"It's reasonable. They're not giving it away, but it's reasonable."
"The product is not suitable for smaller companies because its price is high."
"My company needs to make yearly payments for the licensing charges attached to the product."
"The licensing is paid on a yearly basis."
"It is a cost-effective solution."
"The licensing fees are paid based on a one-year or two-year subscription."
"Apple is starting to do beta testing with their own solutions and for much cheaper than Sophos Mobile's price."
"Sophos Mobile is inexpensive."
"We are paying about $145,000 a year on a three-year subscription with no ability to scale up or scale down within that class model."
"We pay approximately thirty to thirty-five euros per device per month for the complete suite, and this is a fixed cost with one, three, or five-year licensing in advance. I would rate the pricing a four out of ten, making it affordable."
"In terms of pricing, this solution is definitely much more expensive compared to other solutions, like MobileIron or MaaS360 or any other product in the market. This solution is more expensive by 30 or 40 percent."
"You should take out a dedicated license agreement of your MDM fleet and invest heavily in innovating in this space."
"It is quite expensive, but I think large companies have agreements with these organizations that provide remote monitoring for phones, and they get massive discounts. The public price does not reflect what they pay. You won't get the same pricing if you're buying for 10 employees versus 1,000 employees. On the public price, you get perhaps a 10% discount, but if you're buying 1,000, the discount could be really massive, especially if you signed a contract for a number of years."
"Depending on the requirements of users, there is a need to make yearly payments towards the licensing costs attached to the product."
"For the moment, we have a multi-year contract, meaning that we cannot go with a different solution at this time even if the price should prove more favorable."
"If you purchase it for one year, it is very expensive. If you get it for three years or up to five years, then you can bargain a better price."
report
Use our free recommendation engine to learn which Unified Endpoint Management (UEM) solutions are best for your needs.
838,640 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
27%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
Computer Software Company
21%
Manufacturing Company
7%
Construction Company
7%
Financial Services Firm
6%
Computer Software Company
16%
Financial Services Firm
10%
Government
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What do you like most about Sophos Mobile?
I like the level of interaction that the product offers with the other products in our company's environment.
What is your experience regarding pricing and costs for Sophos Mobile?
The product is affordable, and there is no issue with its purchase for small companies.
What needs improvement with Sophos Mobile?
The area for improvement in Sophos Mobile is troubleshooting. They should be better at addressing issues more effecti...
How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial...
What do you like most about VMware Workspace ONE?
The platform provides a stable environment for operations and quickly creates new environments. Additionally, it offe...
What is your experience regarding pricing and costs for VMware Workspace ONE?
I would rate the pricing a three out of ten. It's a highly affordable solution. If a customer knows the value of the ...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
Mobile Control
VMware Workspace ONE, VMware AirWatch, Workspace ONE Assist, VMware Identity Manager, Workspace ONE Access, VMware Horizon Air
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
VIST Bank
Australian Sports Commission, Stockport NHS Foundation Trust, Lomond School, Merck, United Bank, Medical College of Wisconsin, Latymer Upper School, 2gether NHS Foundation Trust, Dowling Aaron Inc., Trillium Lakelands District School Board, Harrogate Grammar School, Duke University Football, Delta Air Lines, Adventist Health System, Giochi Preziosi, Cramlington Learning Village, Intermountain Healthcare, Safexpress, TAG Aviation
Find out what your peers are saying about Sophos Mobile vs. Workspace ONE UEM and other solutions. Updated: January 2025.
838,640 professionals have used our research since 2012.