Try our new research platform with insights from 80,000+ expert users

Apache Guacamole vs TeamViewer Business comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
314
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Apache Guacamole
Ranking in Remote Access
8th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
TeamViewer Business
Ranking in Remote Access
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
100
Ranking in other categories
Virtual Meetings (3rd)
 

Mindshare comparison

As of February 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.1%, down from 9.5% compared to the previous year. The mindshare of Apache Guacamole is 4.0%, up from 3.8% compared to the previous year. The mindshare of TeamViewer Business is 9.8%, down from 12.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
TeamViewer Business9.8%
Microsoft Intune9.1%
Apache Guacamole4.0%
Other77.1%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
DS
Lead Backend Engineer at Singhania QuestPlus
Secure web access for guest users has transformed how we protect servers without device agents
Apache Guacamole can be improved as the documentation is really okay. It's written in very good detail. However, there's a problem in that it is written in too much detail and doesn't take you step-by-step. We did have some minor issues, such as there was some gap in mentioning how to install it and how to make and compile the file which they have posted on the repository. We had to figure it out, and once we got that knowledge, we were able to speed up our process. I think that the documentation wasn't that well written. There were gaps in it. It was well written but not written step-by-step. They can improve Apache Guacamole's UI. We didn't use their UI and use our own UI instead, but their UI can be improved. Simple is also good but it can be improved.
Arun Moolchandani - PeerSpot reviewer
Human Resources Manager at TP
Remote support has improved productivity and saves onsite visits through fast issue resolution
TeamViewer Business provides a fast and secure connection along with a reliable chat feature for a smooth support section. I also appreciate the monitoring and asset management capability, which enhances the remote access experience for my team and me. TeamViewer Business provides seamless communication capability, which includes a variety of options such as chat, call, and video that enhance interaction with our remote clients. TeamViewer Business has been really helpful in my organization, where we are able to troubleshoot any issue our clients have and resolve it as quickly as possible. It enables me to fix the problem faster. If a customer's screen is not working or a glitch happens, I can simply share their screen into my screen through TeamViewer Business and rectify the issue rather than asking them to describe the problem via email. This saves a lot of time and is helpful for our customers who are buying our products. The best features TeamViewer Business offers include seamless communication, efficient remote access, and fast and secure connection.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that we need occasionally but is really important is the ability to remotely wipe a device, control it, and perform similar functions."
"What I like most about the tool is that it's now very easy to set up a device for someone to use. It also helps us tremendously in managing security. Before, we used on-premise management with a domain controller. It was difficult to manage security comprehensively. For example, it was hard to know which computers were updated. We weren't able to do that easily with our previous solution."
"There are many features in Microsoft Intune. For personal mobile devices, MDM is what I most prefer."
"Microsoft Intune benefits my company because of its simplicity of use and cross-functional integration."
"Microsoft Intune is far more efficient and faster than MECM."
"It has helped with compliance. It has helped to ensure that devices comply with the organization's policy. If they are not compliant and secure, they cannot access the resources."
"With on-premises Active Directory, the main challenge was that we had no control when a user was working from home. We didn't know what exactly a user was doing and whether the AV was up to date or not. Intune provides better control of their machines."
"The policy and compliance monitoring of devices and the software deployment are most valuable."
"Apache Guacamole helped us cross that boundary, and leveraging that technology, we were able to expand our product surface area and the customers we can access."
"Apache Guacamole is really easy to use."
"Apache Guacamole has impacted my organization positively by providing us with a cheap alternative that is very customizable, which we can offer to customers that previously we had to decline because they could not afford Citrix."
"Apache Guacamole thus far has been both open source, simple to use, easy to set up, quick, and it makes it easy for me to provision systems as well."
"I'm using Apache Guacamole as a gateway."
"For those considering using Apache Guacamole, I wholeheartedly support its users since it's a free open-source software that is easy to download and use with no significant issues."
"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."
"The pilot feature is what stands out the most. I love the ability to use the pilot feature for remote inspections. The augmented portion of the software comes in handy when I have to assist my inspectors. They use the app in the field, and they show me what they're seeing through their phones."
"This is a unique solution that is very easy to install."
"There have been a couple of times with the handy remote access feature, where I have been asked for something at eight o'clock on a Thursday evening and it is on my desk machine, but I am driving back to my office. With TeamViewer, I can just stay at my home machine, connect to my work machine, and get the data needed without having to drive back across town."
"The usability and graphic interface stand out for me because it is very easy to understand, with upper bars, all the features, and the file transfer functionality."
"It is a scalable product."
"The product and platform work well. That is why I have stay with them so long. The stability has typically been good."
"TeamViewer Business has positively impacted my organization because it saves time, as I don't have to go to the customer's place to make some connections or configurations; I can make it remote and very easy."
 

Cons

"Due to the abundance of features, there's a lot to organize, which makes managing and setting up the solution challenging. The setup is immense, and it would be good to see improvement in this area."
"The reporting is subpar. That's the only issue we have with Intune. We use another solution for that purpose."
"Lacking in features such as Wi-Fi and network security."
"In the past, I raised some tickets for the enhancement feature, which was missing in Intune."
"Installing software in Microsoft Intune can be challenging if it is not already prepackaged."
"It would be interesting to integrate the server side of Intune. Some group policy updates we have on the Windows Server side and possibly some on the client side could also be included."
"One big problem with Microsoft is that they're changing the names of the products quite often, or they're quite consistently doing so. Intune is now Endpoint administration. Constantly switching the user interface or the administrative interface makes it quite hard to keep pace. If you are on a two-week holiday and you come back and look at the same screen you have looked at for the last couple of months, it looks different, which is annoying. Changing things around all the time doesn't make it easy."
"Not all technicians are knowledgeable of the Microsoft solution, so they have to work on that as well."
"There should be good documentation regarding GUI customization. Even though I can try customizing the GUI, the documentation is not comprehensive."
"The solution's USB redirection could be improved."
"I gave it a nine because some very advanced features such as session recording and clipboard functionality are still not available on Apache Guacamole, though they are available on Citrix."
"I think that the documentation wasn't that well written."
"There should be good documentation regarding GUI customization."
"I would give Apache Guacamole an eight out of ten because there have been moments where I faced some networking issues with it, where connections were a problem, and sometimes the login and logout processes were issues as well."
"It's pretty limited on the options they have."
"Considering the earlier versions of the product, I think TeamViewer used to slow down the systems."
"The product's expensive nature is an area of concern where improvements are required."
"It should have ability to display notes in the computer list."
"Sometimes it lags."
"It becomes complicated to switch from one monitor to another for different windows."
"It needs to have proper authentication. I would like to see in-depth integration with Google and Microsoft products, for example. It would be nice to have a cell phone version as well."
"They could give more information about using certain kinds of applications for secure transactions, such as secure file transfers."
 

Pricing and Cost Advice

"We don't get Intune as a separate module. Most of the time, we use it within an enterprise agreement like E3 or E5. Those licenses are at a good price, but what is annoying is that every single year they go higher."
"It is expensive. The cost depends on the license that we choose."
"We have a limited budget for security investments, so Microsoft should consider reducing pricing in our region. This would make investment more viable, especially since larger businesses in other countries can afford it easily."
"Intune is included with our F3 and E5 licenses."
"Microsoft Intune's costliness stems from licensing fees and the overhead associated with its management, user experience, and device remediation."
"For organizations that are a Microsoft shop, the pricing is compelling."
"It is reasonable. When you have Microsoft 365 E3 or E5 license, it is already licensed in that license. So, you could say it is free."
"There is a license required to use the solution. If you're core users in Office 365, for example, you have Outlook email and E3 license, this is only email. You have to buy an EMS license to have Microsoft Intune. It is expensive."
Information not available
"It would be nice if it is cheaper."
"We're using the free version. We do not pay any licensing fees."
"TeamViewer was willing to give us a one-year package. Whereas, a lot of the other companies that we explored were paid by the month or quarter. It's just easier for our finance people at the college if we can make a one-time yearly payment."
"TeamViewer offers a free version to try. Download and give it a shot. See what it's like and if you like it, then buy the license for it."
"There is no license needed to use TeamViewer."
"It does what I need it to do but I think it's expensive. It wasn't easy for me to get approval from the company to get it... It's costing us about $700 a year, per license."
"TeamViewer's price is cheaper than some other similar solutions. We have licenses for our users."
"The solution's pricing is reasonable."
report
Use our free recommendation engine to learn which Remote Access solutions are best for your needs.
881,665 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
10%
Government
8%
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
10%
Government
10%
Manufacturing Company
12%
Computer Software Company
9%
Comms Service Provider
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise156
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise34
Large Enterprise33
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Apache Guacamole?
Apache Guacamole can be improved by making it more secure or advertising its security features and capabilities more ...
What advice do you have for others considering Apache Guacamole?
Apache Guacamole is deployed in my organization on a public cloud. The cloud provider I use is Amazon Web Services (A...
What is your experience regarding pricing and costs for Apache Guacamole?
There is no licensing or setup cost involved. It is a VM on AWS that we pay for, and Apache Guacamole is a free open ...
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
Regarding pricing and setup costs, I have not directly encountered those matters. My experience has mostly focused on...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Apache Guacamole vs. TeamViewer Business and other solutions. Updated: December 2025.
881,665 professionals have used our research since 2012.