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Apache Guacamole vs TeamViewer Business comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Microsoft Intune
Sponsored
Ranking in Remote Access
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
312
Ranking in other categories
Configuration Management (2nd), Enterprise Mobility Management (EMM) (1st), Unified Endpoint Management (UEM) (1st), Microsoft Security Suite (1st)
Apache Guacamole
Ranking in Remote Access
8th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
5
Ranking in other categories
No ranking in other categories
TeamViewer Business
Ranking in Remote Access
1st
Average Rating
8.6
Reviews Sentiment
6.7
Number of Reviews
99
Ranking in other categories
Virtual Meetings (3rd)
 

Mindshare comparison

As of February 2026, in the Remote Access category, the mindshare of Microsoft Intune is 9.1%, down from 9.5% compared to the previous year. The mindshare of Apache Guacamole is 4.0%, up from 3.8% compared to the previous year. The mindshare of TeamViewer Business is 9.8%, down from 12.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Remote Access Market Share Distribution
ProductMarket Share (%)
TeamViewer Business9.8%
Microsoft Intune9.1%
Apache Guacamole4.0%
Other77.1%
Remote Access
 

Featured Reviews

AkashKamble - PeerSpot reviewer
Sr MacOS specialist engineer at Cyber24
Enables management of multiple operating systems with a single license
The best feature is that it's a Microsoft product, so if anything goes wrong, we get quick support for anything required. Remote system functionality allows us to sit anywhere and take control of any device via remote management. We can enhance security for clients' laptops with built-in Microsoft Defender, which is available with the Microsoft Intune license. We use it for reporting purposes through endpoint analytics. When pushing scripting, there are two types available: remediation script and reservation script. Through endpoint analytics, you can push defender policies to clients. It helps with reporting, inventory updates, and monitoring tenant status health.
DS
Lead Backend Engineer at Singhania QuestPlus
Secure web access for guest users has transformed how we protect servers without device agents
Apache Guacamole can be improved as the documentation is really okay. It's written in very good detail. However, there's a problem in that it is written in too much detail and doesn't take you step-by-step. We did have some minor issues, such as there was some gap in mentioning how to install it and how to make and compile the file which they have posted on the repository. We had to figure it out, and once we got that knowledge, we were able to speed up our process. I think that the documentation wasn't that well written. There were gaps in it. It was well written but not written step-by-step. They can improve Apache Guacamole's UI. We didn't use their UI and use our own UI instead, but their UI can be improved. Simple is also good but it can be improved.
JIMRALD ABASANTA - PeerSpot reviewer
IT NETWORK ENGINEER at KFUPM
Remote support has transformed my work and now saves time with fast, secure file transfers
What I appreciate about TeamViewer Business is the reliable and secure connection experienced during file transfers or troubleshooting processes, even when we have to restart the PC; we are still able to connect to the customer quickly. TeamViewer Business offers a free version for both personal and business use. The free version actually covers all the features needed for secure remote connection, which is one of the positive aspects I have experienced. The secure connections and great file transfer feature are super fast and secure, with reliable features during the process of reconnecting and connecting back to clients. Back in 2009 and 2007, the internet did not have the faster features it has today. TeamViewer Business's file transfer feature has made things easier. Instead of downloading a file from a source like HP.com, we just have to transfer the file from our system to the customer securely and quickly. Many technical support people have benefited from that feature, which I find very reliable.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a comprehensive security solution that not only controls access to enterprise resources but also tracks and prevents unauthorized access, ensuring the protection of sensitive data and preventing potential data loss scenarios."
"For our clients, the conditional access feature along with different compliance policies that they can set is valuable."
"I would rate Microsoft Intune a nine out of ten."
"Intune's most valuable feature is its centralized management capability."
"One of the main features of the solution is it allows the management of many devices in different ways."
"If the product works, remote access will be a benefit. To this point we have not had reason to have confidence in achieving that access."
"Microsoft Intune brings all our endpoint and security management tools into one place, acting as a comprehensive solution where we can manage numerous devices and configuration profiles, and block specific URLs, among many other capabilities."
"Microsoft Intune is very stable due to its cloud-based infrastructure and its reliability in performance."
"I'm using Apache Guacamole as a gateway."
"For those considering using Apache Guacamole, I wholeheartedly support its users since it's a free open-source software that is easy to download and use with no significant issues."
"Apache Guacamole is really easy to use."
"Apache Guacamole helped us cross that boundary, and leveraging that technology, we were able to expand our product surface area and the customers we can access."
"Apache Guacamole has impacted my organization positively by providing us with a cheap alternative that is very customizable, which we can offer to customers that previously we had to decline because they could not afford Citrix."
"Apache Guacamole thus far has been both open source, simple to use, easy to set up, quick, and it makes it easy for me to provision systems as well."
"It's very beneficial and time effective on how we are able to provide quick support. We've quadrupled our effectiveness as an IT support because we have cut down all that unnecessary travel time, even between floors."
"The most valuable feature of TeamViewer is the ability to remote control a computer system. Overall it is a complete solution."
"With an image, you can see immediately what's going on. You can run some tests. Without the solution, you need to do everything by telephone. It's not even thinkable."
"TeamViewer is fast and easy to manipulate."
"The product allows easy access to any system in case of any issues."
"It is quite simple to set up."
"The product is easy to install."
"I don't know of any performance problems with TeamViewer - generally, it's a stable product."
 

Cons

"Microsoft Intune is not as fast and extensive as traditional solutions such as SCCM and others."
"The installation is very easy. However, to be able to configure it you will need special knowledge, such as training or self-studies to have a proper level of security. There are many settings one has to understand before being able to implement Microsoft Intune."
"Deploying an app can be a complex process due to dependencies."
"Automatic updating is pretty rough. It doesn't give me as much control as I had in the past."
"A new Intune feature allows application packaging, but it incurs additional licensing costs for a significant number of applications."
"Intune is not the most user-friendly mobile device management platform available."
"Intune doesn't provide much control over Windows servers. It's something we struggle with."
"We do not utilize Microsoft customer service and technical support since it is generally a waste of time."
"I would give Apache Guacamole an eight out of ten because there have been moments where I faced some networking issues with it, where connections were a problem, and sometimes the login and logout processes were issues as well."
"There should be good documentation regarding GUI customization. Even though I can try customizing the GUI, the documentation is not comprehensive."
"There should be good documentation regarding GUI customization."
"The solution's USB redirection could be improved."
"I think that the documentation wasn't that well written."
"I gave it a nine because some very advanced features such as session recording and clipboard functionality are still not available on Apache Guacamole, though they are available on Citrix."
"The installation and the update agent could improve."
"Sometimes we'll have a device in the field, and I'll click on remote control and it says "Can't authenticate." I'll double click in a different part of the TeamViewer interface and it'll say "Can't authenticate." Then I'll do it a third time and it connects. It's possible that it's just bad luck. It's also very possible that it's some bug within TeamViewer..."
"If were to I put myself in the seat of a small business owner, I would prefer TeamViewer to be more of a pay-once-and-own-it solution, rather than paying via a subscription model (although I am using the free version). Only annual subscriptions are available. It makes paying for it the first time seem a little daunting."
"I would like it if the trial version of TeamViewer allowed you to have a connection for much longer."
"The solution could improve by increasing or removing the time limitation on the use of a session."
"I have noticed that when I access another person's computer, sometimes the tab is visible, and sometimes it is not, which can be difficult."
"I would like to see TeamViewer support multiple platforms."
"Support for mobile devices from Linux has been missing since the Native client was rolled out. This was a nice option, especially when trying to walk somebody who was struggling to understand something on their phone."
 

Pricing and Cost Advice

"We work with the subscription rather than a server license. I think it's economical this way because we don't have to have a server license for that, and I think that works in our favor."
"It is not a cheap solution. The price for a device when you start using it at a large scale can be improved. It is covered under our enterprise agreement. We pay once a year. I am not aware of any additional costs."
"The licensing is on a yearly basis."
"It's affordable for the protection it gives. There are no additional costs."
"Intune is linked with Microsoft. We can deploy the Microsoft E365 license to users by Intune. There are different types of licenses, such as device administrator licenses, E5 licenses for device enrollment manually, and P1 and p2 licenses for device enrollment automatically. These are the licenses required for the administration."
"Microsoft Intune costs about $7 per user per month, which is somewhat on the pricier end. That said, it's a reliable product, so it's fair."
"The price is very reasonable."
"Intune is available as an individual product, but it also comes with Office 365 Premium or an Enterprise license, and the price varies for each version."
Information not available
"TeamViewer is very pricey. You have to sign up for a yearly subscription."
"We have a permanent license and the price is reasonable."
"We are using the free version of TeamViewer."
"We are using the standard free version of TeamViewer."
"There is no license needed to use TeamViewer."
"The cost is in the thousands of dollars per year."
"It would be nice if it is cheaper."
"There is a free and paid version of this solution. I am currently using the free version."
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Top Industries

By visitors reading reviews
Computer Software Company
10%
Manufacturing Company
10%
Financial Services Firm
10%
Government
8%
Comms Service Provider
11%
Computer Software Company
10%
Manufacturing Company
10%
Government
10%
Manufacturing Company
12%
Computer Software Company
9%
Comms Service Provider
6%
Financial Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business121
Midsize Enterprise47
Large Enterprise155
No data available
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise34
Large Enterprise32
 

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?
Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...
What are the pros and cons of Microsoft Intune?
Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...
How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...
What needs improvement with Apache Guacamole?
Apache Guacamole can be improved by making it more secure or advertising its security features and capabilities more ...
What advice do you have for others considering Apache Guacamole?
Apache Guacamole is deployed in my organization on a public cloud. The cloud provider I use is Amazon Web Services (A...
What is your experience regarding pricing and costs for Apache Guacamole?
There is no licensing or setup cost involved. It is a VM on AWS that we pay for, and Apache Guacamole is a free open ...
Should I choose Teamviewer Tensor over the regular Teamviewer?
The number one advantage of TeamViewer for me is its ease of use, specifically as it relates to the client side. By f...
What do you like most about TeamViewer?
It is easy to use and has a pretty good UI.
What is your experience regarding pricing and costs for TeamViewer?
Regarding pricing and setup costs, I have not directly encountered those matters. My experience has mostly focused on...
 

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager
No data available
No data available
 

Overview

 

Sample Customers

Mitchells and Buzzers, Callaway
Information Not Available
Porsche Informatik, Philips, DHL, Intel, Motorola, Microsoft, IBM, Siemens, Fujitsu, American Red Cross
Find out what your peers are saying about Apache Guacamole vs. TeamViewer Business and other solutions. Updated: December 2025.
881,515 professionals have used our research since 2012.