TeamViewer and N-able Take Control compete in the remote support tools category. N-able Take Control appears to have the upper hand due to its focus on cost-effectiveness, security, and user satisfaction.
Features: TeamViewer offers robust remote control, session recording, and comprehensive device support. N-able Take Control provides robust security, seamless connection speed, and extensive monitoring tools.
Room for Improvement: TeamViewer faces feedback on performance lags, high licensing costs, and overall responsiveness. N-able Take Control needs better mobile interfaces, a more intuitive setup process, and enhanced user experience for long-term use.
Ease of Deployment and Customer Service: TeamViewer is recognized for simplified deployment and extensive support resources. N-able Take Control offers straightforward deployment and is commended for responsive customer service, resulting in higher user satisfaction.
Pricing and ROI: TeamViewer has a higher setup cost which is offset by a comprehensive feature set, but the initial investment is considered steep. N-able Take Control presents a more attractive price point and positive ROI, appealing to budget-conscious buyers.
Whether your clients are working from home, in the office, or on the go—they need you. N‑able™ Take Control is a powerful remote support solution with troubleshooting tools designed to help you resolve issues quickly and effectively.
TeamViewer is a remote access solution that allows users to connect to any PC or server around the world within a few seconds. When using it, users can remotely control a computer, transfer files, and access various services such as video conferencing and virtual meetings. The solution works on various operating systems including Windows, Mac, Linux, iOS, and Android. As a well-recognized provider of remote control and online meeting software, TeamViewer is mainly used for remote technical support, remote access, and online collaboration.
TeamViewer Features
TeamViewer has many valuable key features. Some of the most useful ones include:
TeamViewer Benefits
There are many benefits to implementing TeamViewer. Some of the biggest advantages the solution offers include:
Reviews from Real Users
TeamViewer is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it is user friendly, has a simple installation, and has good monitoring and remote access features.
Samuel M., IT Supervisor at a financial services firm, says, “I think TeamViewer's most valuable feature is that it is user friendly. Creating passwords is easy and so is security.”
“[The TeamViewer solution has a] good user interface, simple installation, and has a free version available,” mentions PeerSpot reviewer Alexandru V., Software Test Engineer at a tech services company.
Another reviewer, David O., Managing Director, explains why he likes the solution: “[It] is a very good tool for monitoring and for remote access. Anyone is able to use it, it is simple to use."
We monitor all Remote Access reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
