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Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Nerdio comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Citrix DaaS (formerly Citri...
Ranking in Virtual Desktop Infrastructure (VDI)
1st
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
128
Ranking in other categories
Application Virtualization (1st), Remote Access (4th), Desktop as a Service (DaaS) (1st)
Nerdio
Ranking in Virtual Desktop Infrastructure (VDI)
10th
Average Rating
9.6
Reviews Sentiment
8.8
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) is 15.1%, up from 8.9% compared to the previous year. The mindshare of Nerdio is 2.0%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Citrix DaaS (formerly Citrix Virtual Apps and Desktops service)15.1%
Nerdio2.0%
Other82.9%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

SN
Technical Lead on Virtual Desktop at Orange
Has delivered consistent desktop experiences across remote locations and has supported multimedia workloads efficiently
I have utilized the HDX protocol for compression and audio-video capabilities. When users need to conduct meetings with customers or colleagues, they can use Teams solutions and open a bridge where video and audio are encapsulated within the ICA protocol, which is protected by SSL and certificates for security. This provides secure communication at good quality through the HDX protocol. HDX protocol has improved application performance as it is specifically designed for multimedia applications. If processing audio or video files, such as in telecom where discussions are recorded and then prepared as video or audio, this does not consume excessive bandwidth during the operation compared to a normal remote desktop connection provided by Microsoft. Everything is compressed and provides sufficient bandwidth for multiple people to perform similar tasks without interruption or session disconnection. All multimedia-related activities, such as playing content on YouTube, deliver a better experience with this protocol overall. I use multi-factor authentication for opening sessions to the data center where users access their machines or software. Multi-factor authentication has helped secure applications because users typically have two-way authentication software on their phones. They use a password first and then authenticate themselves through their mobile application to grant access to resources. This approach is effective because if a hacker attacks a user, they need more than just the password and username. They must also possess the device that provides authentication. The device typically has facial recognition, a password, and provides better security overall.
MB
IT Infrastucture Engineer at PPG
Automation capabilities enhance cost-saving and scaling efforts
The auto-heal functionality needs improvement. Currently, the feature is limited because it only allows one heal condition and doesn't support multiple triggers. The capability to use different conditions, like the presence of online users during a failed installation, is missing. The current state makes it less useful, but I have even submitted a feature request for a better solution.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of this product for me is that it provides secure access anywhere from any device."
"The flexibility provided by that alone was invaluable, in just getting people able to work from home."
"I think it’s a dangerous route Citrix is on and I hope they will return to rollup packs at least."
"It provides all of the features required for the protection of data. For example, we don't want to allow any copy/paste of data to an outside environment, and we are able to restrict the VDI to not allow any data transfer from the VDI to the local laptop's hard drives. That is one of the greatest advantages the solution provides."
"We can virtualize desktops as well as apps."
"There are many features that I like, but the stability over the Internet is exceptional. Even if there's bandwidth fluctuation or network jitter, it performs well, offering a seamless experience to end-users without noticeable disruptions."
"The kinds of features that we get in the Citrix security stack are really phenomenal, and I don't think that kind of feature set is available with any other platform."
"It provides the flexibility of being used on any device which makes the employee experience better, in terms of ease of use."
"Nerdio is completely an automation platform offering auto-scaling and flexibility."
"The solution is one hundred percent stable and very much straightforward."
"The most valuable features of Nerdio are its automation capabilities, specifically the autoscale and auto-heal functionalities."
"The customer service from Nerdio is excellent, and I even know the CEO personally and have a positive experience, rating it nine out of ten."
 

Cons

"The product's technical support services need improvement."
"Tech support can be slow if you do not receive help from the US representatives."
"There is room for slight improvement in performance optimization and interface refinement."
"They can simplify the process of printers. Printers were quite a difficult issue."
"I think they can improve the troubleshooting to make it easier for users to solve problems on their own."
"Even though we see our collaborative tools working well with Citrix Virtual Apps and Desktops, on a practical level we face challenges due to various factors."
"I've recently tried to use Citrix on Ubuntu, and I don't know if this is an Ubuntu issue or a vendor issue, but you can't use Citrix right now on Ubuntu 20.04."
"The video conferencing feature needs to be improved."
"They should start providing the certifications on Nerdio for training and enhancements, mainly for the open community of IT."
"The auto-heal functionality needs improvement."
"The auto-heal functionality needs improvement. Currently, the feature is limited because it only allows one heal condition and doesn't support multiple triggers."
"They should start providing the certifications on Nerdio for training and enhancements, mainly for the open community of IT."
 

Pricing and Cost Advice

"The solution is affordable."
"I think it is a little high priced."
"It is an expensive solution. I rate its pricing a nine out of ten."
"Citrix is a mid-range cost solution compared to some others out there."
"We have more than a million seats under management so we get the best price."
"Their licensing model used to be on a per-year basis, where you would negotiate the cost per user for a year. For instance, if you had 25,000 users, you could negotiate the cost accordingly. However, they are transitioning to a subscription-based model where the cost is incurred monthly."
"If one is a high price and ten is a low price, I rate the tool's price a three."
"The Citrix license model has changed. It costs around $240 per user for a single username, but a concurrent license costs double."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
9%
Financial Services Firm
8%
Performing Arts
6%
Financial Services Firm
14%
Manufacturing Company
12%
Computer Software Company
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business44
Midsize Enterprise21
Large Enterprise69
No data available
 

Questions from the Community

What do you like most about Citrix Virtual Apps and Desktops?
My focus has primarily been on publishing virtual applications.
What is your experience regarding pricing and costs for Citrix Virtual Apps and Desktops?
I rate the product’s pricing a seven out of ten, where one is cheap and ten is expensive.
What needs improvement with Citrix Virtual Apps and Desktops?
I have found that Citrix DaaS is still a complex product, especially on the desktop side, which affects scalability. Although it works well on the apps side, the desktop aspect still has room for i...
What needs improvement with Nerdio?
They should start providing the certifications on Nerdio for training and enhancements, mainly for the open community of IT. It should not be restricted to partners only, yet available to everyone.
What is your primary use case for Nerdio?
During the implementation and management stage, I use Nerdio Manager for enterprise for deploying and quickly rolling out virtual desktops to end users. Once I complete the production rollout, I st...
 

Also Known As

XenDesktop, XenApp (Citrix Virtual Apps), Citrix Workspace
No data available
 

Interactive Demo

Demo not available
 

Overview

 

Sample Customers

Exelon, Aeronamic, AIDS Healthcare Foundation, Alameda County Medical Center, Alaska Department of Fish & Game, Aloysius Stichting, Amarchand Mangaldas, AmBev, Amnet Technology Solutions, Arval
BeMo, Northstar Technologies
Find out what your peers are saying about Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs. Nerdio and other solutions. Updated: March 2026.
885,444 professionals have used our research since 2012.