Citrix Endpoint Management vs CyberArk Identity comparison

The compared Citrix and CyberArk solutions aren't in the same category. Citrix is ranked #10 in UEM , with an average rating of 8.0, and holds a 3.0% mindshare in the category. CyberArk is ranked #5 in CIaA , with an average rating of 7.5, and holds a 3.1% mindshare. Additionally, 90% of Citrix users are willing to recommend the solution, compared to 95% of CyberArk users who would recommend it.

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Executive Summary

We performed a comparison between Citrix Endpoint Management and CyberArk Identity based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Omnissa, ManageEngine and others in Unified Endpoint Management (UEM).

To learn more, read our detailed Unified Endpoint Management (UEM) Report (Updated: December 2024).

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Unified Endpoint Management (UEM)

December 2024

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Categories and Ranking

Microsoft Intune

Mindshare comparison

Unified Endpoint Management (UEM)

Customer Identity and Access Management (CIAM)

Featured Reviews

Gaurav Chandola

Senior Associate Specialist at a financial services firm with 1,001-5,000 employees

We can manage all aspects of our devices from a single console, easy to scale, and quick to deploy

Intune has many benefits from the Microsoft perspective. This solution can manage Windows 10 devices, app management, and provide security solutions. We don't need to worry about our network connection, and we'll be more secure with regular security patches and compliance. Since everything will be deployed through the internet and users will log in using the internet only, the risks have been mitigated. Security updates, security patching, and the application will be targeted from Intune. The location tracker will be available to track where the device is and the user's location. The user will be restricted from accessing certain applications using compliance policies. Conditional access policies will be based on the reason why the user needs access to the application. Microsoft Intune is one of the best products in the industry for managing Windows devices. The solution has more feature restrictions. The conditional access policies also eliminate the dependency on the on-prem network for the devices. The solution also manages our security settings and a lot of other beneficial features such as Microsoft Purview which gives us the compliance portion. We can manage all aspects of our device from a single console, including M365 services. This allows us to configure data classification types, such as public, private, internal, confidential, and highly confidential.

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SivaKuppala

Senior Architect at Wipro Limited

Offers flexible application management that allows secure delivery of applications to endpoints, enabling users to operate applications on the go

VMware is also a part of our practice, but my focus is predominantly on Citrix, which constitutes about 80% of our management, with VMware covering the remaining percentage. VMware excels in server-related virtualization and is considered the best in that domain. However, for desktop virtualization, Citrix is more mature. Both offer comprehensive product support and robust security features, with extensive partnerships across hardware vendors like HP and Cisco. In terms of cons, VMware tends to be more expensive and complex, with some degree of vendor lock-in. Citrix, on the other hand, offers a better user experience and is more flexible and scalable. While both platforms have their features, Citrix has less licensing complexity compared to VMware, and support quality is comparable between the two.

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Avinash Gopu.

Associate VP & Cyber Security Specialist at US Bank

Allows Linux and Unix administrators to login with single password

The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring. It is integrated with tools like Splunk and Dynatrace for the analysis of risk behavior and user activity. The pushing teams receive automated reports to assess factors such as login times and server activity in the last 60 days. The licensing for IAM and PAM tools is based on headcount and usage. Users who are not actively utilizing the resources may have their access revoked. This approach helps manage budgeting and reduces the risk impact on the organization by implementing protocols to mitigate threats.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The key benefit of Intune is its integration with the Microsoft ecosystem."

"It is a very stable and scalable cloud-only solution."

"The most valuable feature is Intune's ability to push out updates for the security and antivirus. I also like Intune's copilot and the ability to automate processes. For example, if you have 5,000 employees who are issued new PCs and you need to set them up with everything they need."

"Implementing Microsoft Intune has provided a more streamlined and consistent method for device management across our multiple domains, effectively consolidating our administrative efforts."

"The ability to manage devices with different sets of policies is most valuable."

"The navigation, the keys, and the settings are easy to find. It is easy to understand."

"There has been a noticeable increase in productivity for both my organization and clients."

"The most valuable feature of Intune is the ability to reset a lost device and remove all the data."

More Microsoft Intune pros

"The product is capable of acting in many different ways to help secure architecture."

"ShareFile, in particular, is valuable with its ease of sharing, and the best category security that is in the hands of users."

"One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to end-user devices. This ensures data protection and compliance with corporate policies."

"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."

"We have seen improvements in compliance management on the devices."

"The MAM applications of the product are great."

"Users can log in anytime, anywhere, using any device, which is a significant advantage."

"We have found the ability to manage user accounts on shared devices valuable as it reduces the need for multiple licenses, which saves costs."

More Citrix Endpoint Management pros

"The tool helps with authentication. It acts as an MFA for any kind of privileged access that occurs in our organization."

"The feature that we find most valuable is the ability to integrate multiple IDs for on-premises Active Directory."

"The setup, via cloud, is simple."

"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."

"CyberArk Identity is a mature product."

"I found the solution to be stable."

"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."

"The initial setup of CyberArk Identity was straightforward."

More CyberArk Identity pros

Cons

"There are challenges with Intune, specifically in reporting. Many third-party companies offer single-pane-of-glass reporting that shows you what your update environment looks like, how your patch is doing, application status, etc., but Intune's reporting is not intuitive. You can connect to Azure, monitoring, and the workbooks, but it's not streamlined."

"Intune could be improved by expanding its third-party patching capabilities for a more comprehensive solution."

"From a new user's perspective, it may be a little overwhelming because there are quite a few things to look at in the console, however, once you are sort of acclimated and are familiar with your core functions, it's fairly simple and straightforward."

"No option to do end-to-en macOS management. Slow implementation of policies."

"It would be better if I could integrate it with my core group policy. I would like to have a group policy in my current environment, which has strict control, but those things are still missing. Although it has maximum compliance and security, it's not available on-premise."

"For autopilot, there should be more granularity on the settings that they offer at this stage."

"Reporting could be improved. It needs to be more expensive and robust."

"Lacking ability to leverage more iOS device management internally."

More Microsoft Intune cons

"Requires integrating with ABM before enabling some of the features."

"Citrix needs to improve the architecture. They also need to strengthen the application integration. They keep referring to some things to be required as security, and they keep selling the next level and on-premise separately. They should give the customer the opportunity to decide whether they want to use the next level on-premise or on-cloud, but they should not charge additional fees if the customer wants to deploy the next level on-premise because the customer is already being charged as the end user. They should allow next level on-premise optimization without any additional charges."

"The support provided by Citrix needs improvement."

"The iOS version updates do not work as well as I would like."

"Citrix often depends on other services like backend data centers, network security, and application firewalls. Issues in these areas can be misinterpreted as Citrix issues by users."

"The iOS version updates do not work as well as I would like."

"The tool’s battery usage was high."

"Support for inventory management of Apple devices should be added."

"The product needs to leverage the cloud more, especially in the financial sector, where cloud adoption might be limited. Proper reporting within the cloud is essential. The tool should be more user-friendly to expedite access for users. The current agent-based system poses challenges if a user loses access to the server, making tasks difficult to perform. It should also improve technical support."

"The solution could be easier to use and I found it to be very complex involving many steps."

"More integrations would be better."

"At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made much faster."

"The product is not cheap, especially if you opt for an on-premise deployment requiring a complex server infrastructure. On the other hand, choosing the software as a service version simplifies infrastructure requirements but necessitates being online all the time."

"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."

"In terms of a governance platform, it's worth noting that CyberArk doesn't offer a particularly strong one."

"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."

More CyberArk Identity cons

Pricing and Cost Advice

"Microsoft Intune's pricing is reasonable."

"I recently got to know that the AD P1 license is compulsory to use Intune Autopilot, which was surprising for me. Earlier, this was not the case. It is the wrong thing to do. We now need to purchase AD P1 licenses for us and for our customers. I would rate it a seven out of ten for pricing."

"There is a license required to use this solution. However, it was part of a bundle package. Microsoft Intune is far less expensive than other solutions, such as Workspace ONE."

"With our standard E5 agreement with Microsoft, there have been no pricing concerns. Introductory professional services, like a fast-track service, were included with our E5 membership, and there have been no additional costs."

"The pricing is not cheap, especially with inflation. They've had to increase their prices. It's not excessive, but alright."

"In terms of the product price and licensing costs, my company finds the product to be reasonably priced."

"We don't pay for Intune because it is bundled with the premium subscription to Office 365. It includes Intune and Defender. I don't have to buy two extra products to manage my enterprise."

"The pricing for Intune and the competitor products are all within the same range, there is no true advantage when it comes to cost."

More Microsoft Intune pricing and cost advice

"The licensing costs vary depending on the customer and the licensing model. We have three main types: per-user, subscription, and concurrent user licenses, plus a user-based model."

"Their pricing is obviously a lot higher than many vendors in the marketplace but their service is also unmatched."

"There is an initial license and then there is a subscription needed."

"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."

"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."

"The solution is cheap and I rate its pricing an eight out of ten."

"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."

"CyberArk Identity is an expensive solution."

"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."

More CyberArk Identity pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Unified Endpoint Management (UEM) solutions are best for your needs.

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824,067 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Educational Organization

26%

Computer Software Company

11%

Financial Services Firm

Government

Educational Organization

57%

Computer Software Company

Financial Services Firm

Government

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

11%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Microsoft Intune compare with VMware Workspace One?

Microsoft Intune is a great tool for managing a mobile device fleet while keeping access control. The solution makes ...

See all answers

What are the pros and cons of Microsoft Intune?

Microsoft Intune is a great configuration management tool and has a lot of good things going for it. Here are some of...

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How does Google Cloud Identity compare with Microsoft Intune?

Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also ...

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What do you like most about Citrix Endpoint Management?

One key feature is secure application delivery, which enables the secure delivery of mobile and web applications to e...

See all answers

What needs improvement with Citrix Endpoint Management?

The support provided by Citrix needs improvement. The support should be more proactive, especially in critical sector...

See all answers

What is your primary use case for Citrix Endpoint Management?

We work extensively with Citrix, specializing in Citrix utilization, Citrix networking, and Citrix mobility MDM. Our ...

See all answers

What do you like most about CyberArk Identity?

The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.

See all answers

What is your experience regarding pricing and costs for CyberArk Identity?

I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expen...

See all answers

What needs improvement with CyberArk Identity?

At the moment CyberArk needs to enrich Conjur and it needs to be made more viable so that its adoption can be made mu...

See all answers

Comparisons

Jamf Pro vs Microsoft Intune

Compared 17% of the time

Workspace ONE UEM vs Microsoft Intune

Compared 9% of the time

Microsoft Entra ID vs Microsoft Intune

Compared 7% of the time

ManageEngine Endpoint Central vs Microsoft Intune

Compared 6% of the time

Microsoft Defender for Endpoint vs Microsoft Intune

Compared 5% of the time

More Microsoft Intune Competitors

Workspace ONE UEM vs Citrix Endpoint Management

Compared 20% of the time

MOBI vs Citrix Endpoint Management

Compared 6% of the time

SOTI MobiControl vs Citrix Endpoint Management

Compared 4% of the time

More Citrix Endpoint Management Competitors

CyberArk Privileged Access Manager vs CyberArk Identity

Compared 17% of the time

Microsoft Entra ID vs CyberArk Identity

Compared 17% of the time

SailPoint Identity Security Cloud vs CyberArk Identity

Compared 10% of the time

Ping Identity Platform vs CyberArk Identity

Compared 5% of the time

More CyberArk Identity Competitors

Product Reports

Buyer's Guide

Microsoft Intune

December 2024

Download Microsoft Intune product report

Buyer's Guide

Citrix Endpoint Management

December 2024

Download Citrix Endpoint Management product report

Buyer's Guide

CyberArk Identity

December 2024

Download CyberArk Identity product report

Also Known As

Intune, MS Intune, Microsoft Endpoint Manager

MobileManager, Zenprise, XenMobile

Idaptive

Learn More

Microsoft

Citrix

CyberArk

Overview

Microsoft Intune is a comprehensive cloud-based service that allows you to remotely manage mobile devices and mobile applications without worrying about the security of your organization’s data. Device and app management can be used on company-owned devices as well as personal devices.

In an increasingly mobile workforce, Microsoft Intune keeps your sensitive data safe while on the move. Microsoft Intune makes it possible for your team members to work anywhere using their mobile devices. Microsoft Intune provides both the flexibility and the control needed for securing all your data on the cloud, no matter where the device with the data is located.

Microsoft Intune Device Management Key Features

With Microsoft Intune Device Management you can:

Ensure devices and apps are compliant with your security requirements.
Rapidly deploy and authenticate apps on all company devices.
Remotely access devices to troubleshoot issues or to remove data from them.
Generate reports for all devices in the system.
Monitor the way users access and share information to protect company information.
Set rules and configure settings on personal and organization-owned devices to access data and networks.
Create user groups and device groups, allowing you to rapidly access many users and devices simultaneously.

Mobile Application Management

Mobile application management in Intune is designed to protect your organization’s data at the application level.

With Microsoft Intune Application Management you can:

Configure apps to run with specific settings enabled.
Update existing apps that are already on the device.
See reports on which apps are used and monitor their usage.
Selectively wipe organization data from apps.
Add mobile apps to user groups and devices.

As part of Microsoft's Enterprise Mobility + Security (EMS) suite, Intune integrates with Microsoft Entra ID for access control and with Azure Information Protection for data protection. It also integrates with Microsoft 365 Applications.

Reviews from Real Users

Microsoft Intune stands out among its competitors for a number of reasons. Two major ones are its ability to secure all devices under its management and the flexibility that the solution offers its users.

A computing services manager notes, "Its security is most valuable. It gives us a way to secure devices, not only those that are steady. We do have a few tablets and other devices, and it is a way for us to secure these devices and manage them. We know they're out there and what's their status. We can manage their life cycle and verify that they're updated properly."

The head of IT engineering at a financial services company writes, "The one feature we find most useful is the Mobile Application Manager. There are two types: we have the complete MDM and the Mobile Application Manager (MAM). We don't give our users phones, it is their own personal phone, and we need to allow them to have access to the company details on their phone. We need to create a balance between their own personal data and the company data. We deploy the Mobile Application Manager for them so that we won't be able to interfere with their own personal data."

XenMobile is a comprehensive solution to manage mobile apps, data and devices, available both on-premises and in the cloud. Users have single-click access to all of their apps from a unified corporate app store and IT can easily configure, secure and support mobile devices. With XenMobile technology, IT can meet their compliance and control needs while giving users the freedom to experience work and life their way.

CyberArk Identity is a versatile identity management solution suitable for a wide range of enterprises. It is designed to enhance enterprise security and improve user experience. Its focus on security, compliance, and operational efficiency, combined with positive user feedback, makes it a strong contender in the identity management space.

CyberArk Identity offers a robust suite of features to manage user identities and access privileges. It focuses on securing access to resources across various environments, including cloud and on-premises applications. Its capabilities include single sign-on (SSO), multi-factor authentication (MFA), lifecycle management, and privileged access management. These features are engineered to streamline access control, enhance security, and ensure compliance with regulatory standards.

Single Sign-On (SSO) simplifies user access by providing a single authentication point for multiple applications.
Multi-Factor Authentication (MFA) adds an extra layer of security by requiring additional verification methods.
Lifecycle Management automates user account provisioning and deprovisioning, aligning with HR processes and compliance requirements.
Privileged Access Management secures and monitors access to critical systems and data by privileged users.

According to our user interviews, CyberArk Identity is praised for its reliability and user-friendly interface. IT professionals highlight the ease of integration with existing systems, while business executives appreciate the visibility it provides into access and identity management across the organization. Users also commend the responsive customer support, which is crucial for enterprise-level solutions.

IT Professionals found that CyberArk Identity's focus on multi-layered security significantly reduced the risk of data breaches and unauthorized access. With a centralized dashboard and automation features, you can streamline identity and access management tasks, saving time and reducing complexity. Finally, it helps meet various compliance requirements.

Sample Customers

Mitchells and Buzzers, Callaway

Miami Marlins, Exelon, Louisville Gas and Electric Company and Kentucky Utilities Company (LG&E and KU), Flex, Chevron Phillips Chemical Company

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido

Buyer's Guide

Unified Endpoint Management (UEM)

December 2024

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