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ARCON Privileged Access Management vs ManageEngine PAM360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
6th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
ManageEngine PAM360
Ranking in Privileged Access Management (PAM)
14th
Average Rating
7.0
Reviews Sentiment
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management is 4.1%, down from 4.9% compared to the previous year. The mindshare of ManageEngine PAM360 is 5.3%, up from 4.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

SarojMohapatra - PeerSpot reviewer
Offers good session monitoring and recording features
Some options are required in the tool, especially to help in scenarios where if a user's ID gets locked, that person cannot unlock the ID from ARCON Privileged Access Management. Even the technical team in my company cannot unlock any locked ID with the help of the tool. Even if there is an admin password, ARCON Privileged Access Management releases it using its functionalities, allowing users to generate a password during an emergency. If an ID gets locked, the tool cannot unlock it, making it an area where improvements are required.
Prasanthraj PN - PeerSpot reviewer
An easy-to-deploy and affordable tool for access control monitoring
If I consider that most of the users are getting connected from a remote level and take into consideration that industries prefer to go for SaaS-based solutions and multi-factor authentication, I don't see any features associated with multi-factor authentication in ManageEngine PAM360. If ManageEngine PAM360 can introduce multi-factor authentication, then it would be great from a security aspect.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One standout feature of ARCON is its ability to resolve lagging issues, especially noticeable in Linux environments."
"The most valuable feature is it is easy to use and the interface is intuitive."
"The deployment process for the solution was easy...The solution's technical support team was good."
"The user interface, overall, is really good. If I have some 20 servers in my ID, I can easily see for which servers I have read-only access, for which servers I have prompt-access, and for which servers I have server admin access."
"It gives us a lot of comfort in terms of security level. Our infrastructure devices and servers are secured and nobody can have unauthorized access to them."
"Session recording is the most valuable feature, as it covers compliance and it also covers our in-house applications."
"Previously, we had to go through some effort to change the credentials of our devices. The process was subject to human error... For things like managing credentials, some kind of register had to be maintained. With the Password Vault of ARCON, all these processes are automated. The credentials are changed, as per the schedule. The information is encrypted, kept in our vault, and sent to all the email addresses within the ARCON solution itself."
"The initial setup is very straightforward. It's not complex at all."
"We can use it remotely as well."
"Deployment is very quick, and only a one-time installation process is required for ManageEngine PAM360."
"Our clients use this solution for the rotation of keys and passwords. It is a part of logs."
 

Cons

"This product is lacking in terms of dashboarding analytics and should have user behavior analytics. It should also have better dashboarding for executive management and security managers, which this product is missing."
"The product is browser dependent. As of now, it only works on Internet Explorer from the client side. Admins cannot use any other browsers (Chrome, Edge, Firefox, etc.) to access the client manager online."
"For the in-house built applications, they need to provide good, solid access through their portal."
"One common problem I faced with ARCON PAM was compatibility issues with certain software versions."
"Currently, we can manage only the SSH or RDP connections, but there are many more devices that are present, apart from our SSH and RDP. We want all this to be part of the ARCON solution. For the password management, they should increase the pool of supported devices, they should have more connectors."
"They they should focus on support. The support needs to be very strong. Since the product is becoming stronger, their support team also should be equally strong. They should respond to open queries within the time limit they have set. Their support team should be more technical, to understand the issue or the set up."
"Scalability could be improved."
"Currently, along with the upgrade of the ARCON solution, we have to consider the desktops and the endpoints from where the solution will have to be accessed. We have to upgrade those endpoints and desktops as well. So upgrades are not smooth."
"I would rate the scalability at five out of ten. It's average."
"I don't see any features associated with multi-factor authentication in ManageEngine PAM360."
"It should have better documentation about how to install, work and configure."
"There could be improvement in latency and accessing resources for the product."
"If you want a cost effective solution and very competitive pricing, you should go with this product."
 

Pricing and Cost Advice

"I am not in a position to give any financials, but whatever we have paid, it is value for money. Their licensing model is good. They have been flexible for us."
"They do have some licenses, which are required for things like Linux servers. However, in my environment, we do not have Linux servers."
"The product's pricing is a good value. It's appropriately priced. The product has all the required features. It doesn't work in some of the areas but, right now overall, it's pretty good."
"Their licensing model is very simple, as it is based on the number of endpoints which you want to manage along with the number of users and administrators which you want to use."
"The product is available with competitive pricing. Licensing is not complex. We calculated the license requirements by counting the number of admins and the number of devices which were going to integrate with it."
"Pricing is reasonable."
"Product pricing is based on users and connections. We did not have to pay more for additional features."
"ARCON Privileged Access Management's pricing is reasonable."
"The product is less expensive than one of its competitors."
"Though I don't have the exact numbers related to the cost of the solution, I can say that it costs somewhere around INR 7,00,000 for ten licenses."
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Top Industries

By visitors reading reviews
Educational Organization
64%
Computer Software Company
9%
Financial Services Firm
3%
Retailer
2%
Computer Software Company
16%
Financial Services Firm
16%
Manufacturing Company
8%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
In terms of improvements, I suggest implementing password rotation for service-based accounts, as that should be included.
What needs improvement with ManageEngine PAM360?
It should have better documentation about how to install, work and configure.
What is your primary use case for ManageEngine PAM360?
Our clients use this solution for the rotation of keys and passwords. It is a part of logs.
What advice do you have for others considering ManageEngine PAM360?
We can install on the cloud for ManageEngine to manage the clients. If you have any configurations on the domain server for a Windows user, they would be able to manage passwords remotely. I recomm...
 

Also Known As

ARCON ARCOS, ARCON PAM
PAM360
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Information Not Available
Find out what your peers are saying about ARCON Privileged Access Management vs. ManageEngine PAM360 and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.