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ARCON Privileged Access Management vs Delinea Secret Server comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 4, 2024
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
6th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
Delinea Secret Server
Ranking in Privileged Access Management (PAM)
2nd
Average Rating
8.0
Reviews Sentiment
7.0
Number of Reviews
51
Ranking in other categories
Enterprise Password Managers (5th)
 

Mindshare comparison

As of December 2024, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management is 4.1%, down from 4.9% compared to the previous year. The mindshare of Delinea Secret Server is 11.4%, down from 13.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

SarojMohapatra - PeerSpot reviewer
Offers good session monitoring and recording features
Some options are required in the tool, especially to help in scenarios where if a user's ID gets locked, that person cannot unlock the ID from ARCON Privileged Access Management. Even the technical team in my company cannot unlock any locked ID with the help of the tool. Even if there is an admin password, ARCON Privileged Access Management releases it using its functionalities, allowing users to generate a password during an emergency. If an ID gets locked, the tool cannot unlock it, making it an area where improvements are required.
Avinash Gopu. - PeerSpot reviewer
Effective for password rotation policies triggered by audit requirements, it helps maintain compliance standards and seamless integration with third-party tools
The "App to App" feature has been most impactful. It allows secure communication between applications without requiring direct user access, which is crucial for several applications. Additionally, working in the finance department, we are heavily focused on enhancing audit reporting and compliance. So, the GRC (Governance, Risk & Compliance) capabilities of Delinea Secret Server have also been crucial for us. We implemented a custom reporting system that can automatically send reports to auditors daily, weekly, or according to your organization's needs. We also upgraded the audit role within Secret Server, allowing auditors to access and analyze the reports directly. Additionally, Secret Server provides comprehensive logging capabilities. Auditors can see what data users access, their access levels, and their activities, including check-in and check-out times. Furthermore, Secret Server helped us manage privileged, elevated access, which we call "K2K." As the lead for this project, I could identify users with the highest access levels and implement specific policies to monitor their activity on servers.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Technical support is good. I rate the technical support an eight out of ten."
"100% compliant and you don't have to maintain ID management for each and every user."
"We use ARCON Privileged Access Management to monitor and record our admin users' activity."
"The video logs help us to identify any misuse of privileged accounts."
"Logging, particularly screen recording for Windows RDP sessions. Also, command-logging for SSH sessions. This really helps us to see what commands/changes have been executed in a particular service at a given point of time, and by whom."
"Recording all videos of commands entered into devices is highly valuable."
"The best part of this product is the administrator convenience. The portal is very user-friendly. An administrator can use it very easily."
"The initial setup is very straightforward. It's not complex at all."
"The privileged access management, which is the Safe Access Model is the most valuable feature."
"There has been no downtime this year."
"The GUI interface is well-designed and user-friendly."
"I have found most valuable the automatic scheduled password rotation and remote desktop monitoring. Additionally, the documentation is readily available and easy to find and the dashboard is straightforward."
"The most valuable feature is session monitoring."
"I like the one-way hash, as well as the ability to store it in the cloud and access it from anywhere."
"The "App to App" feature has been most impactful. It allows secure communication between applications without requiring direct user access, which is crucial for several applications."
"The product provides a native user experience without requiring users to install additional software or agents."
 

Cons

"Bulk password automation is not available in ARCON when compared to other products."
"The usability should be expanded to other browsers like Chrome and Firefox."
"It should be browser-agnostic and, frankly, it is working well on Internet Explorer. It should work on popular browsers like Mozilla and Firefox."
"I'll provide feedback on additional features after the project is completed. I think it would be better to comment on that after the implementation is finished."
"They need to support all web browsers. At the moment it only supports Explorer, IE. They have to come up with a solution to support all browsers."
"A few areas for improvement in ARCON would be performance optimization, ensuring smoother management."
"They they should focus on support. The support needs to be very strong. Since the product is becoming stronger, their support team also should be equally strong. They should respond to open queries within the time limit they have set. Their support team should be more technical, to understand the issue or the set up."
"Managing users is difficult, so that is something that can be improved."
"The integration with the ticketing system ServiceNow is complex."
"Improvements are needed in session management, behavioral analytics, and the reporting segment."
"The setup for this solution is complex. I'm not going to lie, you need a specialized system security engineer to deploy it."
"This product is excellent in every way except minor details in handling extremely large environments."
"I'd prefer a better commercial model that includes partners and options for consulting around it. Where I've worked with my customers, we've only been able to use their professional services, and that has been a risk and constraint."
"We find the documentation hard to understand."
"I would like to see improvement with the integration with Azure Active Directory. This would mean that we can have support on multiple platforms such as Windows, Linux, and Mac."
"I formerly used only one service: the remote server. For example, I connected to the Active Directory user and the computer's console. But now, I need to do a remote connection to the domain controller. Maybe it only connects to that tool, the Active Directory users, and the computer management console, but not to the domain controller. Another thing Delinea could add is multi-factor authentication."
 

Pricing and Cost Advice

"I definitely feel the product's pricing is a good value. It is one of the best products we have. The licensing is server-based."
"I am not in a position to give any financials, but whatever we have paid, it is value for money. Their licensing model is good. They have been flexible for us."
"It is good value for our business. According to me, their competitors are more costly. Therefore, it is quite affordable. I find the ARCON to be much cheaper than the other products in the market."
"We have a subscription to use this solution."
"The product is available with competitive pricing. Licensing is not complex. We calculated the license requirements by counting the number of admins and the number of devices which were going to integrate with it."
"The cost of this product is very cheap, comparatively in the global market."
"The solution’s pricing is neither cheap nor expensive."
"ARCON Privileged Access Management's pricing is reasonable."
"I would rate the pricing a six out of ten, with ten being a high price."
"Pricing is comparable to competing products."
"Its price is okay. We don't compete on pricing. We seldom use price to win over our competitors. We prefer it this way because if we can sustain the price, we make more margin as well. We don't want the price to go down to the bottom where despite the win, there's no margin at all."
"When comparing the price of Thycotic Secret Server with other solutions it is reasonable."
"The price of this solution is good."
"Most customers opt for a yearly license."
"Compared to other solutions, Delinea Secret Server is competitively priced but on the higher side."
"It isn't terribly expensive."
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Top Industries

By visitors reading reviews
Educational Organization
64%
Computer Software Company
9%
Financial Services Firm
3%
Retailer
2%
Educational Organization
38%
Computer Software Company
11%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
In terms of improvements, I suggest implementing password rotation for service-based accounts, as that should be included.
Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
What do you like most about Delinea Secret Server?
The privileged access management module is the most reliable feature.
What is your experience regarding pricing and costs for Delinea Secret Server?
If you're requesting licenses or pricing, then you have to fill out a questionnaire that they try to gain insight into what your environment is like, what you're trying to discover, and what you're...
 

Also Known As

ARCON ARCOS, ARCON PAM
Thycotic Secret Server, Delinea Password Reset Server
 

Learn More

 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
Secure-24, University of San Diego, International Rescue Committee, San Francisco Ballet, Perkins Coie, University of San Diego, D.S.S. Limited, Turbo's Hoet, Eclipse Computing, Cathay Bank, Stellarise, J&R Consulting
Find out what your peers are saying about ARCON Privileged Access Management vs. Delinea Secret Server and other solutions. Updated: December 2024.
824,067 professionals have used our research since 2012.