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ARCON Privileged Access Management vs Symantec Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
8th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
Symantec Privileged Access ...
Ranking in Privileged Access Management (PAM)
21st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management is 4.1%, down from 4.7% compared to the previous year. The mindshare of Symantec Privileged Access Manager is 1.7%, down from 1.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

SarojMohapatra - PeerSpot reviewer
Mar 25, 2024
Offers good session monitoring and recording features
I use the solution in my company since the product is very good. In one of the use cases attached to the solution, I remember that an ID got locked after being unable to unlock the ID three or four times as per company policy. As per the organization's policy, if you try to run a password three or…
Krishnan Srinivasan - PeerSpot reviewer
Nov 12, 2024
Enhances credential management and relatively inexpensive but needs feature improvements
I work for a service provider company, and we implement Symantec Privileged Access Manager solutions for our clients, which include various banking and mining clients We have implemented both the remote access and credential management features. The agent-based credential management solution…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The user interface, overall, is really good. If I have some 20 servers in my ID, I can easily see for which servers I have read-only access, for which servers I have prompt-access, and for which servers I have server admin access."
"That dashboard is okay."
"The initial setup is very straightforward. It's not complex at all."
"It was very easy for us to move this application and database from on-premise to cloud, as well as configure new things, such as load balancing. The product is very compatible."
"The product's deployment phase was easy."
"Recording all videos of commands entered into devices is highly valuable."
"The notification alert feature where the network admin gets notified of probable malicious activity is the most valuable feature."
"We use ARCON Privileged Access Management to monitor and record our admin users' activity."
"The interface is very friendly, colorful, and bold."
"It reduces the viral attacks on my website. It also allows certain users access to see what happens daily."
"We know we can scale up with what we have, and we probably will not need to buy any further appliances down the road."
"Stability is solid as a rock."
"We found that the architecture is scalable and very resilient."
"The product is very scalable in terms of concurrent sessions that it can handle at a time, number of device it can support, accounts that it can manage, or number of nodes that you can deploy in a cluster."
"It is simple to implement and is suitable for medium to large-scale enterprises."
"We can check the activities in the server for fragile files and documents in case of any issues."
 

Cons

"It should support the SQL Always On platform with FQDN name instead of IP."
"I'll provide feedback on additional features after the project is completed. I think it would be better to comment on that after the implementation is finished."
"The solution lacks to offer a governance mechanism for operational technology assets."
"Initially, there were some issues with .NET applications in Windows 10 systems."
"Anti-bridging should be built into product."
"Managing users is difficult, so that is something that can be improved."
"If an ID gets locked, the tool cannot unlock it, making it an area where improvements are required."
"It should be browser-agnostic and, frankly, it is working well on Internet Explorer. It should work on popular browsers like Mozilla and Firefox."
"It's difficult to locate the reports, there are limits on what reports can be run from the GUI, and the report formats are lacking."
"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
"Instead of just giving passwords to the user based on job function, from auditing perspective, turn that cycle around. That would really help from an auditing standpoint."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"The support for other remote assistance tools would be excellent. Free included tools in Windows (Remote Assist) and Microsoft SCCM Configuration Manager (ConMgr Remote Control) allow companies to reduce the amount of RDP connections and expand the usage of the tools are frequently used by companies to provide technical support for remote assistance."
"Technical support was good when CA handled it. After Broadcom took over, it's not as good."
"The setup is complex."
"What I hope happens with the new product CA PAM is to keep all the useful features that exist in PA, but what I’ve noticed with many new products is the UI gets polished but systems lags stability and performance or it adds additional complexity instead of simplifying the user experience."
 

Pricing and Cost Advice

"Product pricing is based on users and connections. We did not have to pay more for additional features."
"The product is available with competitive pricing. Licensing is not complex. We calculated the license requirements by counting the number of admins and the number of devices which were going to integrate with it."
"We have a subscription to use this solution."
"I am not in a position to give any financials, but whatever we have paid, it is value for money. Their licensing model is good. They have been flexible for us."
"Pricing and licensing are good, very aggressive."
"ARCON is a will give you all the features in a very cost-effective solution. Pricing and licensing is very good compared to other players in the market."
"It is good value for our business. According to me, their competitors are more costly. Therefore, it is quite affordable. I find the ARCON to be much cheaper than the other products in the market."
"The solution’s pricing is neither cheap nor expensive."
"Pricing is fair compared to other top vendors."
"Cost-wise, CA was better compared to others in the market. ​"
"The version we are using is affordable compared to BeyondTrust, which is maybe three to four times as expensive, but it depends on the features."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"It is more expensive than other solutions on the market."
"It is reasonably priced."
"I would prefer better licensing options for the 20-100 users we have at a given time."
"The licensing is simple and scalable."
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Top Industries

By visitors reading reviews
Educational Organization
63%
Computer Software Company
9%
Financial Services Firm
4%
Government
3%
Financial Services Firm
18%
Computer Software Company
17%
Manufacturing Company
16%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
In terms of improvements, I suggest implementing password rotation for service-based accounts, as that should be included.
What do you like most about Symantec Privileged Access Manager?
We can check the activities in the server for fragile files and documents in case of any issues.
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Pricing is reasonable. It's neither as expensive as BeyondTrust nor as cheap as other solutions. One can negotiate corporate discounts through franchises, as Broadcom manages most customers through...
What needs improvement with Symantec Privileged Access Manager?
Broadcom has neglected product development since acquiring Symantec, and nothing major has been added to PAM. The product has not kept up with market demands or introduced new features to compete w...
 

Also Known As

ARCON ARCOS, ARCON PAM
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Learn More

 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
NEOVERA, Telesis, eSoft
Find out what your peers are saying about ARCON Privileged Access Management vs. Symantec Privileged Access Manager and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.