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ARCON Privileged Access Management vs Symantec Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
5th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
Symantec Privileged Access ...
Ranking in Privileged Access Management (PAM)
21st
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
53
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management is 3.6%, down from 4.5% compared to the previous year. The mindshare of Symantec Privileged Access Manager is 1.5%, down from 1.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

PRAVINKHISMATRAO - PeerSpot reviewer
Enhanced compliance and security through detailed action recordings
We have used ARCON Privileged Access Management for recording videos of user actions taken after logging into systems. Around thirty people, including network engineers, server engineers, and application engineers, use it in the company There hasn't been a notable financial benefit for our…
Krishnan Srinivasan - PeerSpot reviewer
Enhances credential management and relatively inexpensive but needs feature improvements
I work for a service provider company, and we implement Symantec Privileged Access Manager solutions for our clients, which include various banking and mining clients We have implemented both the remote access and credential management features. The agent-based credential management solution…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The entire conversation that is happening between the servers and the client is recorded. It is a good feature if you want to do some analysis, and for investigation."
"The notification alert feature where the network admin gets notified of probable malicious activity is the most valuable feature."
"The deployment process for the solution was easy...The solution's technical support team was good."
"The user interface, overall, is really good. If I have some 20 servers in my ID, I can easily see for which servers I have read-only access, for which servers I have prompt-access, and for which servers I have server admin access."
"The product's deployment phase was easy."
"Session recording is the most valuable feature, as it covers compliance and it also covers our in-house applications."
"The session management capabilities are helpful. The session recording feature for system handling is good. It also eliminates the need to open many ports for end-users, simplifying access."
"Technical support is good. I rate the technical support an eight out of ten."
"Comprehensive coverage of the required features for the PAM solution."
"The two factor authentication, and the single most important capability was it supported PIV and CAC as one of the two factors. That was pretty huge for us."
"The DB clustering is a really good benefit of using CA PAM."
"It reduces the viral attacks on my website. It also allows certain users access to see what happens daily."
"The agent-based credential management solution allows clients to programmatically use the agent to collect passwords during runtime from Symantec Privileged Access Manager."
"It will provide us with more security."
"We know we can scale up with what we have, and we probably will not need to buy any further appliances down the road."
"The credential injection feature is highly valued, particularly for RDP sessions."
 

Cons

"It should support the SQL Always On platform with FQDN name instead of IP."
"There is often a slow response when logging into routers, switches, or servers compared to direct access."
"I would like to see a "wild card" kind of a feature or something that would enable us to search the video."
"Currently, we can manage only the SSH or RDP connections, but there are many more devices that are present, apart from our SSH and RDP. We want all this to be part of the ARCON solution. For the password management, they should increase the pool of supported devices, they should have more connectors."
"This product is lacking in terms of dashboarding analytics and should have user behavior analytics. It should also have better dashboarding for executive management and security managers, which this product is missing."
"The deployment process is a bit complex because no document is available."
"We expect improvement in the dashboards to provide visibility of password compliance status, whenever a password is opened from the vault. Also, flexibility to customize the live dashboard."
"One common problem I faced with ARCON PAM was compatibility issues with certain software versions."
"I wish it could create local accounts on desktops."
"We experience stability issues after every patch upgrade. This is a place where CA needs to improve drastically."
"Recent releases need improvement in webpage management. For instance, navigating through a webpage that acts like a wizard, where I proceed to the next page and enter more information, is not handled well by the system."
"Recent releases need improvement in webpage management."
"Technical support was good when CA handled it. After Broadcom took over, it's not as good."
"I would like this solution to be simpler. It should have a one-click access that works together with AWS."
"The management console could be improved."
"Broadcom has neglected product development since acquiring Symantec, and nothing major has been added to PAM."
 

Pricing and Cost Advice

"The licensing is simple, and there are only two types licensing: device licensing and user-based licensing."
"ARCON is a will give you all the features in a very cost-effective solution. Pricing and licensing is very good compared to other players in the market."
"The product is available with competitive pricing. Licensing is not complex. We calculated the license requirements by counting the number of admins and the number of devices which were going to integrate with it."
"Their licensing model is very simple, as it is based on the number of endpoints which you want to manage along with the number of users and administrators which you want to use."
"Product pricing is based on users and connections. We did not have to pay more for additional features."
"I definitely feel the product's pricing is a good value. It is one of the best products we have. The licensing is server-based."
"The pricing and licensing model is very economical."
"Pricing and licensing are good, very aggressive."
"The prices are not low, but one can ask for a discount. It’s not the cheapest PAM solution."
"Pricing is fair compared to other top vendors."
"They offer per-device, per-user, or monthly and yearly licensing models."
"Cost-wise, CA was better compared to others in the market. ​"
"The version we are using is affordable compared to BeyondTrust, which is maybe three to four times as expensive, but it depends on the features."
"It is reasonably priced."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"I would prefer better licensing options for the 20-100 users we have at a given time."
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Top Industries

By visitors reading reviews
Educational Organization
58%
Computer Software Company
10%
Financial Services Firm
4%
Retailer
3%
Computer Software Company
17%
Manufacturing Company
16%
Comms Service Provider
14%
Financial Services Firm
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
In terms of improvements, I suggest implementing password rotation for service-based accounts, as that should be included.
What do you like most about Symantec Privileged Access Manager?
We can check the activities in the server for fragile files and documents in case of any issues.
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Symantec Privileged Access Manager is potentially cheaper than other solutions. I am not involved in the business side, so I do not have specific cost details.
What needs improvement with Symantec Privileged Access Manager?
Comparing Symantec Privileged Access Manager with market leaders like CyberArk and Delinea, CyberArk is the market leader. Delinea is better than Symantec Privileged Access Manager in terms of secu...
 

Also Known As

ARCON ARCOS, ARCON PAM
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
NEOVERA, Telesis, eSoft
Find out what your peers are saying about ARCON Privileged Access Management vs. Symantec Privileged Access Manager and other solutions. Updated: March 2025.
848,253 professionals have used our research since 2012.