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ARCON Privileged Access Management vs Symantec Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
6th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
Symantec Privileged Access ...
Ranking in Privileged Access Management (PAM)
20th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management is 4.1%, down from 4.9% compared to the previous year. The mindshare of Symantec Privileged Access Manager is 1.6%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

SarojMohapatra - PeerSpot reviewer
Offers good session monitoring and recording features
Some options are required in the tool, especially to help in scenarios where if a user's ID gets locked, that person cannot unlock the ID from ARCON Privileged Access Management. Even the technical team in my company cannot unlock any locked ID with the help of the tool. Even if there is an admin password, ARCON Privileged Access Management releases it using its functionalities, allowing users to generate a password during an emergency. If an ID gets locked, the tool cannot unlock it, making it an area where improvements are required.
Krishnan Srinivasan - PeerSpot reviewer
Enhances credential management and relatively inexpensive but needs feature improvements
I work for a service provider company, and we implement Symantec Privileged Access Manager solutions for our clients, which include various banking and mining clients We have implemented both the remote access and credential management features. The agent-based credential management solution…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The notification alert feature where the network admin gets notified of probable malicious activity is the most valuable feature."
"Technical support is good. I rate the technical support an eight out of ten."
"It gives us a lot of comfort in terms of security level. Our infrastructure devices and servers are secured and nobody can have unauthorized access to them."
"The most valuable feature of ARCON Privileged Access Management is the recording of sessions. It has all the basic features we need to fulfill our use case."
"Previously, we had to go through some effort to change the credentials of our devices. The process was subject to human error... For things like managing credentials, some kind of register had to be maintained. With the Password Vault of ARCON, all these processes are automated. The credentials are changed, as per the schedule. The information is encrypted, kept in our vault, and sent to all the email addresses within the ARCON solution itself."
"For compliance, each change I do, in each of the servers, is clearly recorded. We recently faced an audit and this was an awesome feature. Even our auditor had praise for it saying, "This is really a good feature.""
"One important feature is the administrator access, mainly for Windows machines as well as Linux machines. It is important for us because there is accountability associated with each user ID. And the recordings are also helpful."
"By manually keeping the user logs, we can understand and manage all the operationalized tasks."
"Whoever built it from the ground up, they understand how an organization is laid out."
"We have received good support from the tech support team."
"We can enforce complicated password policies and very important frequent password changes."
"You can do A2A integration. You can have your own script, which can then run outside of PA to retrieve the password and perform other tasks."
"We can check the activities in the server for fragile files and documents in case of any issues."
"The two factor authentication, and the single most important capability was it supported PIV and CAC as one of the two factors. That was pretty huge for us."
"It is great for identity governance."
"The product is very scalable in terms of concurrent sessions that it can handle at a time, number of device it can support, accounts that it can manage, or number of nodes that you can deploy in a cluster."
 

Cons

"Bulk password automation is not available in ARCON when compared to other products."
"I suggest implementing password rotation for service-based accounts, as that should be included."
"This product is lacking in terms of dashboarding analytics and should have user behavior analytics. It should also have better dashboarding for executive management and security managers, which this product is missing."
"There is often a slow response when logging into routers, switches, or servers compared to direct access."
"The deployment process is a bit complex because no document is available."
"Scalability could be improved."
"We expect improvement in the dashboards to provide visibility of password compliance status, whenever a password is opened from the vault. Also, flexibility to customize the live dashboard."
"It would be helpful to have a "Favorites" list. For example, if I have 100 servers but I only go to 10 servers frequently, a Favorites list would allow me to go through those ten servers only."
"Bring more technology into the portfolio and being able to collapse those products into a much more integrated way."
"Instead of just giving passwords to the user based on job function, from auditing perspective, turn that cycle around. That would really help from an auditing standpoint."
"I would like this solution to be simpler. It should have a one-click access that works together with AWS."
"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"The management console could be improved."
"They need to have zero tier and active-active setup ​with zero minimum downtime, which they are working on it. ​"
"They need to do a little bit more on the mainframe side.​"
 

Pricing and Cost Advice

"We have a subscription to use this solution."
"The licensing is simple, and there are only two types licensing: device licensing and user-based licensing."
"The product's pricing is good value. Go for user-based licensing, without any limit on the target servers."
"It is good value for our business. According to me, their competitors are more costly. Therefore, it is quite affordable. I find the ARCON to be much cheaper than the other products in the market."
"I am not in a position to give any financials, but whatever we have paid, it is value for money. Their licensing model is good. They have been flexible for us."
"Their licensing model is very simple, as it is based on the number of endpoints which you want to manage along with the number of users and administrators which you want to use."
"The solution’s pricing is neither cheap nor expensive."
"They do have some licenses, which are required for things like Linux servers. However, in my environment, we do not have Linux servers."
"I would prefer better licensing options for the 20-100 users we have at a given time."
"The version we are using is affordable compared to BeyondTrust, which is maybe three to four times as expensive, but it depends on the features."
"The prices are not low, but one can ask for a discount. It’s not the cheapest PAM solution."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"They offer per-device, per-user, or monthly and yearly licensing models."
"It is more expensive than other solutions on the market."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
"The licensing is simple and scalable."
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Top Industries

By visitors reading reviews
Educational Organization
64%
Computer Software Company
9%
Financial Services Firm
3%
Retailer
2%
Financial Services Firm
18%
Computer Software Company
17%
Manufacturing Company
17%
Government
10%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
In terms of improvements, I suggest implementing password rotation for service-based accounts, as that should be included.
What do you like most about Symantec Privileged Access Manager?
We can check the activities in the server for fragile files and documents in case of any issues.
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Symantec Privileged Access Manager is potentially cheaper than other solutions. I am not involved in the business side, so I do not have specific cost details.
What needs improvement with Symantec Privileged Access Manager?
Comparing Symantec Privileged Access Manager with market leaders like CyberArk and Delinea, CyberArk is the market leader. Delinea is better than Symantec Privileged Access Manager in terms of secu...
 

Also Known As

ARCON ARCOS, ARCON PAM
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Learn More

 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
NEOVERA, Telesis, eSoft
Find out what your peers are saying about ARCON Privileged Access Management vs. Symantec Privileged Access Manager and other solutions. Updated: December 2024.
823,875 professionals have used our research since 2012.