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ARCON Privileged Access Management vs Symantec Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
6th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
Symantec Privileged Access ...
Ranking in Privileged Access Management (PAM)
21st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2025, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management is 3.7%, down from 4.6% compared to the previous year. The mindshare of Symantec Privileged Access Manager is 1.4%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

PRAVINKHISMATRAO - PeerSpot reviewer
Enhanced compliance and security through detailed action recordings
We have used ARCON Privileged Access Management for recording videos of user actions taken after logging into systems. Around thirty people, including network engineers, server engineers, and application engineers, use it in the company There hasn't been a notable financial benefit for our…
Krishnan Srinivasan - PeerSpot reviewer
Enhances credential management and relatively inexpensive but needs feature improvements
I work for a service provider company, and we implement Symantec Privileged Access Manager solutions for our clients, which include various banking and mining clients We have implemented both the remote access and credential management features. The agent-based credential management solution…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"By manually keeping the user logs, we can understand and manage all the operationalized tasks."
"It is recording video records for Windows and command-line reports for others, Linux and AIX, of whatever activities being carries by that particular administrator."
"Session recording is the most valuable feature, as it covers compliance and it also covers our in-house applications."
"That dashboard is okay."
"Technical support is good. I rate the technical support an eight out of ten."
"Video and audio logs are there for any activities that the privileged admin carries out."
"The product's deployment phase was easy."
"One standout feature of ARCON is its ability to resolve lagging issues, especially noticeable in Linux environments."
"We have received good support from the tech support team."
"We know we can scale up with what we have, and we probably will not need to buy any further appliances down the road."
"The key benefits are we improve our governance. We ensure we can build more trust in the way we run and operate our environment, and most of all is the accountability."
"Transparent login for users of privileged IDs (Linux, Windows). This prevents sharing of the password because it is never seen."
"Password Management and Session Recording. The simplicity and ease that it is to be up and running out-of-the-box is very much appreciated."
"One of the key things for us about the product is around its simplicity. Being able to put in the technology that allows the business to remove complexity and also allow the security improvements."
"It is great for identity governance."
"We can enforce complicated password policies and very important frequent password changes."
 

Cons

"If an ID gets locked, the tool cannot unlock it, making it an area where improvements are required."
"Bulk password automation is not available in ARCON when compared to other products."
"Sometimes it gets stuck between servers and I would like to see this improved in the future."
"For the in-house built applications, they need to provide good, solid access through their portal."
"The auto-password change feature which was recently added. It is supposed to change the password. However, in some cases, while changing the password, it has caused me to lose to connection due to network-related issues or something similar. What we need to have is a type of log for failure of password change."
"Currently, we can manage only the SSH or RDP connections, but there are many more devices that are present, apart from our SSH and RDP. We want all this to be part of the ARCON solution. For the password management, they should increase the pool of supported devices, they should have more connectors."
"The solution lacks to offer a governance mechanism for operational technology assets."
"The solution needs more work on the password management side of things. Password management is a big challenge for us, and I would like to improve this aspect. We're finding that BeyondTrust is better in this regard, which is why we're probably going to migrate over. It will offer better security I think."
"An improvement for this solution is that it should not be constantly based on user name and password. There should be a condition to edit and update your username."
"I’m no fan of Java as an application front-end, as it tends to have issues depending on what browser one’s using."
"They need to have zero tier and active-active setup ​with zero minimum downtime, which they are working on it. ​"
"I would like this solution to be simpler. It should have a one-click access that works together with AWS."
"The setup is complex."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
"The management console could be improved."
 

Pricing and Cost Advice

"The licensing is simple, and there are only two types licensing: device licensing and user-based licensing."
"The product's pricing is a good value. It's appropriately priced. The product has all the required features. It doesn't work in some of the areas but, right now overall, it's pretty good."
"Pricing is low and licensing is flexible."
"Their licensing model is very simple, as it is based on the number of endpoints which you want to manage along with the number of users and administrators which you want to use."
"ARCON is a will give you all the features in a very cost-effective solution. Pricing and licensing is very good compared to other players in the market."
"They do have some licenses, which are required for things like Linux servers. However, in my environment, we do not have Linux servers."
"The pricing and licensing model is very economical."
"Product pricing is based on users and connections. We did not have to pay more for additional features."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"I would prefer better licensing options for the 20-100 users we have at a given time."
"They offer per-device, per-user, or monthly and yearly licensing models."
"The licensing is simple and scalable."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
"The prices are not low, but one can ask for a discount. It’s not the cheapest PAM solution."
"Cost-wise, CA was better compared to others in the market. ​"
"It is more expensive than other solutions on the market."
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Top Industries

By visitors reading reviews
Educational Organization
61%
Computer Software Company
9%
Financial Services Firm
3%
Real Estate/Law Firm
2%
Computer Software Company
17%
Manufacturing Company
16%
Financial Services Firm
14%
Comms Service Provider
12%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
In terms of improvements, I suggest implementing password rotation for service-based accounts, as that should be included.
What do you like most about Symantec Privileged Access Manager?
We can check the activities in the server for fragile files and documents in case of any issues.
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Symantec Privileged Access Manager is potentially cheaper than other solutions. I am not involved in the business side, so I do not have specific cost details.
What needs improvement with Symantec Privileged Access Manager?
Comparing Symantec Privileged Access Manager with market leaders like CyberArk and Delinea, CyberArk is the market leader. Delinea is better than Symantec Privileged Access Manager in terms of secu...
 

Also Known As

ARCON ARCOS, ARCON PAM
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
NEOVERA, Telesis, eSoft
Find out what your peers are saying about ARCON Privileged Access Management vs. Symantec Privileged Access Manager and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.