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ARCON Privileged Access Management vs Symantec Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARCON Privileged Access Man...
Ranking in Privileged Access Management (PAM)
4th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
35
Ranking in other categories
No ranking in other categories
Symantec Privileged Access ...
Ranking in Privileged Access Management (PAM)
21st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
52
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Privileged Access Management (PAM) category, the mindshare of ARCON Privileged Access Management is 4.1%, down from 5.1% compared to the previous year. The mindshare of Symantec Privileged Access Manager is 1.6%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM)
 

Featured Reviews

PRAVINKHISMATRAO - PeerSpot reviewer
Enhanced compliance and security through detailed action recordings
We have used ARCON Privileged Access Management for recording videos of user actions taken after logging into systems. Around thirty people, including network engineers, server engineers, and application engineers, use it in the company There hasn't been a notable financial benefit for our…
Krishnan Srinivasan - PeerSpot reviewer
Enhances credential management and relatively inexpensive but needs feature improvements
I work for a service provider company, and we implement Symantec Privileged Access Manager solutions for our clients, which include various banking and mining clients We have implemented both the remote access and credential management features. The agent-based credential management solution…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It was very easy for us to move this application and database from on-premise to cloud, as well as configure new things, such as load balancing. The product is very compatible."
"It gives us a lot of comfort in terms of security level. Our infrastructure devices and servers are secured and nobody can have unauthorized access to them."
"The initial setup is very straightforward. It's not complex at all."
"The session management capabilities are helpful. The session recording feature for system handling is good. It also eliminates the need to open many ports for end-users, simplifying access."
"Logging, particularly screen recording for Windows RDP sessions. Also, command-logging for SSH sessions. This really helps us to see what commands/changes have been executed in a particular service at a given point of time, and by whom."
"One important feature is the administrator access, mainly for Windows machines as well as Linux machines. It is important for us because there is accountability associated with each user ID. And the recordings are also helpful."
"The deployment process for the solution was easy...The solution's technical support team was good."
"The user interface, overall, is really good. If I have some 20 servers in my ID, I can easily see for which servers I have read-only access, for which servers I have prompt-access, and for which servers I have server admin access."
"It is simple to implement and is suitable for medium to large-scale enterprises."
"We know we can scale up with what we have, and we probably will not need to buy any further appliances down the road."
"We have received good support from the tech support team."
"It reduces the viral attacks on my website. It also allows certain users access to see what happens daily."
"Stability is solid as a rock."
"One of the key things for us about the product is around its simplicity. Being able to put in the technology that allows the business to remove complexity and also allow the security improvements."
"The agent-based credential management solution allows clients to programmatically use the agent to collect passwords during runtime from Symantec Privileged Access Manager."
"The interface is very friendly, colorful, and bold."
 

Cons

"Currently, we can manage only the SSH or RDP connections, but there are many more devices that are present, apart from our SSH and RDP. We want all this to be part of the ARCON solution. For the password management, they should increase the pool of supported devices, they should have more connectors."
"I would like for it to be dependent on Windows as opposed to Linux."
"Hazard flow could be improved, the data compliance portion."
"It should be browser-agnostic and, frankly, it is working well on Internet Explorer. It should work on popular browsers like Mozilla and Firefox."
"They they should focus on support. The support needs to be very strong. Since the product is becoming stronger, their support team also should be equally strong. They should respond to open queries within the time limit they have set. Their support team should be more technical, to understand the issue or the set up."
"The solution needs more work on the password management side of things. Password management is a big challenge for us, and I would like to improve this aspect. We're finding that BeyondTrust is better in this regard, which is why we're probably going to migrate over. It will offer better security I think."
"I would like to see a "wild card" kind of a feature or something that would enable us to search the video."
"I'll provide feedback on additional features after the project is completed. I think it would be better to comment on that after the implementation is finished."
"The management console could be improved."
"We have to do a lot of manual work to automate features."
"Technical support was good when CA handled it. After Broadcom took over, it's not as good."
"What I hope happens with the new product CA PAM is to keep all the useful features that exist in PA, but what I’ve noticed with many new products is the UI gets polished but systems lags stability and performance or it adds additional complexity instead of simplifying the user experience."
"They need to do a little bit more on the mainframe side.​"
"An improvement for this solution is that it should not be constantly based on user name and password. There should be a condition to edit and update your username."
"The response time for support could be faster. Some features should be added: cloud-based, VPN-less, more secure, and it should be adjusted in a hybrid environment."
"It'd be great if you just stuck in your PIV card and Windows popped up, asked you for your password. You typed it in, then it remembered your credentials."
 

Pricing and Cost Advice

"ARCON is a will give you all the features in a very cost-effective solution. Pricing and licensing is very good compared to other players in the market."
"The product's pricing is good value. Go for user-based licensing, without any limit on the target servers."
"The pricing and licensing model is very economical."
"The solution’s pricing is neither cheap nor expensive."
"We have a subscription to use this solution."
"Pricing is low and licensing is flexible."
"Product pricing is based on users and connections. We did not have to pay more for additional features."
"There are no major concerns with licensing because we can handle multiple servers in our kiosk system."
"Appliances are relatively cheap, don’t skimp. Make sure you have redundancy, high availability, and enough appliances to manage the concurrent workload."
"It is reasonably priced."
"Pricing is fair compared to other top vendors."
"It is more expensive than other solutions on the market."
"Cost-wise, CA was better compared to others in the market. ​"
"The prices are not low, but one can ask for a discount. It’s not the cheapest PAM solution."
"They offer per-device, per-user, or monthly and yearly licensing models."
"Don’t go with an agent model. Don’t go with a model that has you buying a thousand different parts. Go with PAM that gives you everything, or you’ll just be paying costs of implementing another tool that PAM would have just given you up front."
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Top Industries

By visitors reading reviews
Educational Organization
65%
Computer Software Company
9%
Financial Services Firm
3%
Retailer
2%
Computer Software Company
18%
Financial Services Firm
17%
Manufacturing Company
16%
Government
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What needs improvement with ARCON Privileged Access Management?
In terms of improvements, I suggest implementing password rotation for service-based accounts, as that should be included.
What do you like most about Symantec Privileged Access Manager?
We can check the activities in the server for fragile files and documents in case of any issues.
What is your experience regarding pricing and costs for Symantec Privileged Access Manager?
Symantec Privileged Access Manager is potentially cheaper than other solutions. I am not involved in the business side, so I do not have specific cost details.
What needs improvement with Symantec Privileged Access Manager?
Comparing Symantec Privileged Access Manager with market leaders like CyberArk and Delinea, CyberArk is the market leader. Delinea is better than Symantec Privileged Access Manager in terms of secu...
 

Also Known As

ARCON ARCOS, ARCON PAM
CA PAM, Xceedium Xsuite, CA Privileged Access Manager
 

Learn More

 

Overview

 

Sample Customers

RAK Bank, AXIS Bank, Reliance Capital, Kotak Life Insurance, MTS
NEOVERA, Telesis, eSoft
Find out what your peers are saying about ARCON Privileged Access Management vs. Symantec Privileged Access Manager and other solutions. Updated: December 2024.
831,020 professionals have used our research since 2012.