CyberArk Privileged Access Manager and ManageEngine PAM360 compete in the privileged access management space. CyberArk has an advantage in security capabilities, while ManageEngine PAM360 stands out for its feature set and cost-effectiveness.
Features: CyberArk offers advanced threat detection, robust risk management tools, and strong security features. ManageEngine PAM360 provides comprehensive integration capabilities, flexible deployment options, and a wide feature set.
Room for Improvement: CyberArk could improve its customization features, simplify its processes, and make the interface less complex. ManageEngine PAM360 could benefit from a streamlined interface, enhanced user experience, and increased customer support efficiency.
Ease of Deployment and Customer Service: CyberArk's deployment is complex but supported by an efficient customer service team that offers prompt assistance. ManageEngine PAM360 features a more straightforward deployment process, though its customer service is less effective in quick resolution.
Pricing and ROI: CyberArk has higher setup costs and a longer path to ROI, but its security benefits are considered worthwhile. ManageEngine PAM360 presents lower initial costs, resulting in quicker ROI and appealing pricing for budget-conscious users.
Response times seem to correlate with the strength of the relationship with the CyberArk account manager, with quicker responses when rapport is strong.
They are helpful, but complex issues can take a long time to resolve, which can delay solutions for urgent customer issues.
CyberArk's customer service has improved recently and is now very responsive.
We started small and expanded it to an enterprise level, and are now moving to the cloud for further growth.
We have different operating systems, database systems, and decentralized infrastructure.
I find SaaS to be more promising in scalability.
Proper fine-tuning and expertise ensure the product performs well.
Overall, the stability of the solution is high.
It has a large customer base and positive feedback within my network.
They want everything to be on the cloud, but even in the SaaS version of CyberArk Privileged Access Manager, they need to deploy some servers on-premises.
In the long term, I would like to see these processes simplified, especially for on-premise installations.
Incorporating automated onboarding and offboarding features directly into the product would reduce the maintenance burden on administrators.
CyberArk is expensive compared to other products I know.
CyberArk's SaaS solution is particularly expensive.
CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal.
CyberArk Privileged Access Manager helps ensure data privacy because we now know who is using which credentials and at what time.
For me, CyberArk Privileged Access Manager's most valuable features are password and session management.
After giving access, it continually checks if the user is the same user.
CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.
CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.
Benefits of CyberArk Privileged Access Manager
Some of CyberArk Privileged Access Manager’s benefits include:
Reviews from Real Users
CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.
PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."
Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”
Comprehensive privileged access management solution
Privilege misuse is a top cybersecurity threat today that often results in expensive losses and can even cripple businesses. It's also one of the most popular attack vectors among hackers, because when successfully carried out, it provides free access to an enterprise's underbelly, often without raising any alarms until the damage is done.
ManageEngine PAM360 empowers enterprises looking to stay ahead of this growing risk with a robust privileged access management (PAM) program that ensures no privileged access pathway to mission-critical assets is left unmanaged, unknown, or unmonitored.
PAM360 is a comprehensive solution for businesses looking to incorporate PAM into their overall security operations. With PAM360's contextual integration capabilities, you can build a central console where different parts of your IT management system interconnect for deeper correlation of privileged access data and overall network data, facilitating meaningful inferences and quicker remedies.
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