SailPoint Identity Security Cloud Reviews

Name: SailPoint Identity Security Cloud
Brand: SailPoint
Rating: 4.2 (68 reviews)

Vendor: SailPoint

4.2 out of 5

68 reviews
96% willing to recommend

3,235 followers

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What is SailPoint Identity Security Cloud?

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SailPoint Identity Security Cloud is the #1 ranked solution in top User Provisioning Software, #1 ranked solution in top SaaS Management Platforms, #1 ranked solution in top Cloud Infrastructure Entitlement Management (CIEM) solutions, #2 ranked solution in top Identity Management (IM) solutions, and #3 ranked solution in top Identity and Access Management as a Service providers. PeerSpot users give SailPoint Identity Security Cloud an average rating of 8.4 out of 10. Based on the analysis of the 68 most recent SailPoint Identity Security Cloud reviews, the overall sentiment is positive, with a sentiment score of 6.9. SailPoint Identity Security Cloud is most commonly compared to Omada Identity: SailPoint Identity Security Cloud vs Omada Identity. SailPoint Identity Security Cloud is popular among the large enterprise segment, accounting for 70% of users researching this solution on PeerSpot. The top industry researching this solution are professionals from a financial services firm, accounting for 18% of all views.

Buyer's Guide

SailPoint Identity Security Cloud

November 2024

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Featured reviews

RameshBhattacharjee

Manager at RSM US LLP

The only issue I have with the product is that there are modules that need to be bought separately, and that makes the product prohibitive for some of the customers that I've worked with, particularly in the middle-tier range. The solution itself is expensive and then when you add the cost of the modules it becomes too much. They could provide something similar to what Okta offers and I believe this would give the company a lot more traction in the mid-size range of companies. I'd like to see SailPoint support for custom-based connectors.

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Quach Van Lam

Security Officer at ACB

The initial setup isn't so difficult. The product can be flexible in the build. You can easily customize the workflows. We can set everything up on the cloud, which makes things very easy. It can easily adapt to the PoC requirement and the set requirements on the app's online version.

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Praveen Jalumuru

Technical Project Manager & Senior Security Architect at Tech Mahindra Limited

The most valuable features include its ability to integrate with AI and machine learning, the automation of reports, and the built-in connectors that enable easy connection with both legacy and cloud-based applications. Its code-less drag-and-drop functionality allows for easier adjustments, and it provides strong support with reduced SLAs compared to SailPoint IQ.

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SailPoint Identity Security Cloud mindshare

Product category:

As of December 2024, the mindshare of SailPoint Identity Security Cloud in the User Provisioning Software category stands at 30.9%, up from 28.8% compared to the previous year, according to calculations based on PeerSpot user engagement data.

User Provisioning Software

PeerAnalyst reports

Type	Title	Date
Category	User Provisioning Software	Dec 17, 2024	Download
Product	Reviews, tips, and advice from real users	Dec 17, 2024	Download
Comparison	SailPoint Identity Security Cloud vs One Identity Manager	Dec 17, 2024	Download
Comparison	SailPoint Identity Security Cloud vs Omada Identity	Dec 17, 2024	Download
Comparison	SailPoint Identity Security Cloud vs Saviynt	Dec 17, 2024	Download

Title	Rating	Mindshare	Recommending
Omada Identity	4.1	6.6%	91%	48 interviews Add to research
Saviynt	3.7	N/A	78%	23 interviews Add to research

Valuable Features

SailPoint Identity Security Cloud is valued for its user-friendly unified interface, flexible provisioning policies, large list of out-of-box connectors, fast implementation, and robust certification features. It excels with its governance roots, customization options, integration with various platforms, AI and machine learning enhancements, and comprehensive lifecycle management. Its automation capabilities in provisioning and adaptable workflows enhance efficiency and security. Integration with external systems is seamless, and the community support is extensive.

"The solution can be customized to adapt the workflow to our industry, offering considerable flexibility."
"The solution can be customized to adapt the workflow to our industry, offering considerable flexibility."
"The customer service is excellent, with quick response times and comprehensive support from the SailPoint team."

Room for Improvement

SailPoint Identity Security Cloud has high costs and inflexible pricing. The user interface requires simplification, as it is not user-friendly. Organizational structure support and automation could be enhanced. Provisioning features demand too much coding, and reporting lacks flexibility. The onboarding framework needs improvement, and technical support should be more responsive. Additionally, more standard connectors and enhanced cloud management are necessary. The customization options and integration capabilities require further development.

"There are more functionalities in the Cloud that could be explored."
"There are more functionalities in the Cloud that could be explored."
"SailPoint lacks some features like privileged account management and access management features found in products like Okta."

ROI

SailPoint Identity Security Cloud enhances efficiency by automating access processes, reducing manual work for administrators. It streamlines onboarding, saving money and time with self-service password resets and improved group management. Users experience reduced identity management risks and closed audit findings. Operational expenses drop by about fifteen percent, furthering financial gains. Initial implementation can be quicker and easier than traditional systems. ROI times vary but are often seen within 14 to 18 months. Organizations report enhanced security and flexibility.

Pricing

SailPoint Identity Security Cloud pricing is perceived as high, particularly for smaller enterprises. Pricing is based on the number of identities, with annual structured licensing. Additional costs stem from necessary add-ons, such as integration plugins not included in the base package. Implementation expenses can be significant due to limited deployment expertise. Volume discounts are available for long-term commitments. While competitive, the pricing is often rated on the costlier side compared to alternatives in the identity management space.

"As per my knowledge, it runs on a paid partnership model, but I am not sure about it."
"It's difficult to say that the solution saved costs because it is quite expensive."
"The product is expensive. People need to opt for a licensing plan for one year or three years."

Popular Use Cases

Organizations use SailPoint Identity Security Cloud for identity lifecycle management, encompassing provisioning, deprovisioning, and compliance control. They employ it to automate onboarding and offboarding, manage roles, and govern access. The platform facilitates regulatory compliance, access certification, and security controls. Enterprises deploy it for user and account management across various systems, ensuring consistent governance and audit capabilities. It supports both cloud and on-premises models tailored to diverse client requirements.

Service and Support

SailPoint Identity Security Cloud provides robust customer service and technical support with responsive account management and escalation options. While support is generally efficient, response times can vary. There are active community forums and webinars for additional resources. SailPoint support staff are located in many regions, ensuring accessibility. Customers appreciate the knowledgeable support team but occasionally desire faster assistance, especially in certain areas like Latin America. Overall, ratings reflect positive experiences with opportunities for improvements in service speed.

Deployment

The setup of SailPoint Identity Security Cloud is frequently straightforward, though it can vary based on the environment and prior experience. Many find the installation manageable with good documentation, yet some mention challenges related to connector creation and identity management. Deployment time generally depends on infrastructure complexity and the integration of various systems. While some rate the setup highly, others note it requires expertise and thorough planning for larger implementations.

Scalability

SailPoint Identity Security Cloud is highly scalable, efficiently handling diverse environments. It supports a large number of users through horizontal and vertical scaling. Challenges include increased costs for scalability, dependency on server resources, and potential issues with virtualized platforms. SailPoint Identity Security Cloud performance is optimal with Intel processors and proper virtual resource allocation. Suitable for enterprise-level requirements, scaling to accommodate millions, the platform maintains efficiency with dedicated server resources.

Stability

SailPoint Identity Security Cloud is highly stable, receiving strong ratings from users who report it runs reliably without frequent crashes or significant bugs. Although occasional issues with connectors are mentioned, and it's advised to implement correctly to maintain stability, users find the system dependable. Stability ratings often reach eight or nine out of ten, with some highlighting its robustness as a dominant industry tool.

These insights are based on the in-depth reviews provided by peers to help you make a better buying decision.

Download our SailPoint Identity Security Cloud Buyer's Guide for additional reliable information.

Review data by company size

By reviewers

By visitors reading reviews

Top industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

14%

Manufacturing Company

10%

Insurance Company

Government

Healthcare Company

Energy/Utilities Company

Educational Organization

University

Retailer

Construction Company

Media Company

Comms Service Provider

Real Estate/Law Firm

Outsourcing Company

Legal Firm

Non Profit

Hospitality Company

Wholesaler/Distributor

Logistics Company

Transportation Company

Pharma/Biotech Company

Performing Arts

Recreational Facilities/Services Company

Consumer Goods Company

Engineering Company

Aerospace/Defense Firm

Compare SailPoint Identity Security Cloud with alternative products

Learn more about SailPoint Identity Security Cloud

SailPoint Identity Security Cloud specializes in identity, access management, and governance, focusing on user lifecycle automation, compliance, certifications, and reporting, handling both on-premise and cloud deployments.

Organizations use SailPoint Identity Security Cloud for seamless onboarding, offboarding, password resets, and provisioning, integrating with Active Directory and Office 365. Its centralized account views and enhanced security controls support identity management, policy evaluation, risk assessment, and role-based access control. Clients benefit from its stability, scalability, and customized access control features, reducing workloads and ensuring effective provisioning.

What are the most important features of SailPoint Identity Security Cloud?

Compliance Capabilities: Extensive features ensuring regulatory adherence.
Out-of-the-Box Connectors: Numerous pre-built integrations for rapid deployment.
User-Friendly Interface: Simplified navigation and user experience.
Identity Data Warehouse: Centralized data storage for streamlined management.
Seamless Integration: Smooth connections with popular applications like Active Directory and Office 365.
Proactive Access Revocation: Preemptive measures to manage access rights.
Stability, Scalability, Flexibility: Robust performance with adaptable customization.
AI-Driven Automation: Machine learning for streamlined approval processes.
Certification & Lifecycle Management: Comprehensive tools for managing user lifecycles and access certification.
Reporting: Detailed reports for insights and compliance monitoring.

What benefits and ROI should users look for in reviews?

Centralized Account Views: Consolidated management and oversight of user accounts.
Enhanced Security Controls: Improved measures for safeguarding sensitive data.
Reduced Workload: Decreased efforts in certification and access management processes.
Effective Provisioning: Seamless and accurate granting and revoking of access rights.
Scalability and Flexibility: Ability to scale with business growth and customize per requirements.

SailPoint Identity Security Cloud is deployed across various industries including finance, healthcare, and retail, offering tailored solutions for compliance, risk management, and efficient identity lifecycle management. Its integration capabilities with industry-specific applications and robust AI-driven features enhance operational efficiency and security in these sectors.

SailPoint Identity Security Cloud was previously known as IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello.