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SailPoint Identity Security Cloud pros and cons

Vendor: SailPoint
4.2 out of 5
Badge Ranked 1
3,231 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

SailPoint Identity Security Cloud offers robust security and management for new and existing access, easing integration and support through customizable data imports and role modeling.
Provisioning and role management features are streamlined, with high customization allowing faster integration and reusability of organizational roles.
Access control management is enhanced, with capabilities for authorization, authentication, and stable performance in complex environments.
Integration with other systems is seamless, supporting diverse operational needs and improving organizational efficiency.
Identity data warehouse is highly valued for its comprehensive storage and easy retrieval of identity-related information.

CONS

Advanced provisioning features require more improvement.
Reporting and analytic capabilities are poor, with difficult-to-use reports and limited analytics.
SailPoint Identity Security Cloud is too technical, requiring high technical skills for operation.
Technical support needs improvement, with slow response times and inadequate expertise.
The pricing is high and could be more affordable, especially for middle-tier companies.
 

SailPoint Identity Security Cloud Pros review quotes

JO
Jul 1, 2019
We like the integration with other systems.
RF
Jan 23, 2024
One of the most valuable aspects of SailPoint is its open integration interface.
MT
Sep 10, 2021
The solution is very good at the management of the identity lifecycle.
Learn what your peers think about SailPoint Identity Security Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
DM
Jan 26, 2023
The big one now is that they're adding AI and machine learning to figure out automated approvals and make recommendations to their reviewers. So, if I bring up Doug McPherson and it says he has access to this application, the system will make a review based on peer group analysis. That's one of the biggest new things. The problem used to be that people would get everything loaded on, and they created too much work for themselves. Now, they can use these policies and start to let the machine pick the less risky things.
SushantAggarwal - PeerSpot reviewer
Sep 2, 2022
SailPoint IdentityIQ has more enriched out-of-box connectors than the others.
DR
Mar 7, 2021
The most valuable feature for our customers and for us is the identity data warehouse.
CD
Oct 12, 2021
Deployment takes a bit of time, however, once it's done properly, everything becomes very organized and easy to use.
RameshBhattacharjee - PeerSpot reviewer
Oct 11, 2022
Has a great certification module with intuitive options.
reviewer1553463 - PeerSpot reviewer
Apr 14, 2021
It provides a lot of out-of-the-box functionalities. You don't have to do too much custom development like other solutions such as Microsoft or NetIQ. It also has a lot of out-of-the-box connectors for different sources, directories, databases, etc. Its cloud version is working very well, and its pricing is okay. Its value for money is fine for most of the customers. It is also very flexible. They have frequent new releases and patches for fixing errors and things like that.
MM
Jul 20, 2022
A feature of SailPoint IdentityIQ that I like best is that it has good integration with other platforms. My company is using ADP here in Brazil, and SailPoint IdentityIQ works very, very well with it. My company is also using the solution for governance evaluation, segregation, and other access tests. For my company, SailPoint IdentityIQ is a very important solution, especially because it's automated, and there's a huge audit and risk issue here in Brazil.
 

SailPoint Identity Security Cloud Cons review quotes

JO
Jul 1, 2019
I would like to see more Cloud management from this product.
RF
Jan 23, 2024
Finding integration experts for SailPoint in the North American market can be challenging, and transitioning to a no-code or low-code setup could reduce dependence on specialized skills.
MT
Sep 10, 2021
Compared to at least one other product some of the administrative tasks could be easier or more intuitive.
Learn what your peers think about SailPoint Identity Security Cloud. Get advice and tips from experienced pros sharing their opinions. Updated: October 2024.
816,406 professionals have used our research since 2012.
DM
Jan 26, 2023
It tends to be more expensive, but at the end of the day, it works.
SushantAggarwal - PeerSpot reviewer
Sep 2, 2022
There's a lot of customization required to improve the user experience.
DR
Mar 7, 2021
The report functionality and dashboard of the access manager could be improved.
CD
Oct 12, 2021
The solution, in general, is quite expensive.
RameshBhattacharjee - PeerSpot reviewer
Oct 11, 2022
The cost can be prohibitive for middle-tier companies.
reviewer1553463 - PeerSpot reviewer
Apr 14, 2021
They can work on their strategy for the on-premise version. They have to decide whether and for how long they will support the on-premise version. The new features first appear in the cloud, and after that, they are released for the on-premise version. In the cloud, you have more options and flexibility, which is absolutely normal. They have to have a clear strategy regarding whether they'll support the on-premises version with the same focus. The licensing for on-premise and cloud is a little bit different. They can make it the same.
MM
Jul 20, 2022
In the past, we had a lot of problems with SailPoint IdentityIQ, particularly in providing access and provisioning. There were some gaps in the operation of the solution because they were manual rather than automated, and the users and administrators were given access directly via Active Directory, and it wasn't appropriate for us at the time to use. In terms of integration, we could provide a more automated solution after a minimum number of years, but not in the SailPoint IdentityIQ platform, but there were problems in the registration, for example, with putting information inside ADP, but in general, we were able to solve those problems, and after implementing SailPoint IdentityIQ we had increased evaluations.