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OneLogin by One Identity vs SailPoint Identity Security Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.6
Omada Identity's technical support is praised for responsiveness, but outdated documentation and inconsistent response times pose challenges.
No sentiment score available
Sentiment score
6.6
SailPoint Identity Security Cloud provides efficient support with responsive service, though some experience delays and language challenges in specific regions.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
Sometimes, the support is slow, and they often suggest resorting to expert services.
 

Room For Improvement

Sentiment score
4.6
Omada Identity needs UI improvements, better scalability, integration, documentation, and cost-effective upgrades, with enhanced API and automation.
No sentiment score available
Sentiment score
4.9
SailPoint struggles with high costs, technical issues, and lacks user-friendly features, requiring improvements in integration and automation.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
IdentityIQ should be more widely available on the cloud, especially in regions like the Middle East where residency issues are present.
 

Scalability Issues

Sentiment score
8.1
Omada Identity is praised for its scalability in cloud and hybrid environments, despite minor performance and customization feedback.
No sentiment score available
Sentiment score
7.5
SailPoint Identity Security Cloud effectively scales for large businesses, though challenges exist with virtualized platforms and high processing demands.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
 

Setup Cost

No sentiment score available
Omada Identity offers cost-effective on-premises pricing, though cloud options are pricier, with flexible negotiations available for enterprises.
No sentiment score available
Sentiment score
5.6
SailPoint's pricing is high but offers value with flexible identity management, though setup costs may deter small businesses.
They are lower than some of their competitors.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
The pricing of SailPoint could be better.
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable, with minimal issues, occasional bugs, and high ratings for reliability and performance.
No sentiment score available
Sentiment score
7.9
SailPoint Identity Security Cloud is highly stable with minor bugs, receiving high stability ratings and praised for flexibility.
 

Valuable Features

Sentiment score
8.2
Omada Identity provides governance, customization, integration, and automation for efficient identity lifecycle management with advanced reporting and strong API connectivity.
No sentiment score available
Sentiment score
8.0
SailPoint Identity Cloud offers user-friendly, robust integration, exceptional scalability, and enhances governance with advanced automation and compliance features.
Technically, the product does everything one would expect from an identity and access management platform.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The most valuable features include its ability to integrate with AI and machine learning.
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in User Provisioning Software
3rd
Ranking in Identity Management (IM)
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
48
Ranking in other categories
Customer Identity and Access Management (CIAM) (3rd)
OneLogin by One Identity
Ranking in User Provisioning Software
6th
Ranking in Identity Management (IM)
12th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
17
Ranking in other categories
Single Sign-On (SSO) (9th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (8th), Access Management (8th)
SailPoint Identity Security...
Ranking in User Provisioning Software
1st
Ranking in Identity Management (IM)
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
67
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), SaaS Management Platforms (2nd), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

As of November 2024, in the User Provisioning Software category, the mindshare of Omada Identity is 7.0%, up from 5.9% compared to the previous year. The mindshare of OneLogin by One Identity is 1.3%, down from 2.1% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 30.0%, up from 28.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Ben Ruset - PeerSpot reviewer
Streamlines access management with top-notch support, and a user-friendly interface, making it a highly effective solution for businesses of all sizes
During my evaluation of various products, one standout feature of OneLogin that impressed me was their mobile app for authentication through push notifications. Unlike traditional methods involving rotating codes, the OneLogin app simplifies the process by sending a push notification asking if the login attempt is legitimate. If confirmed, the login proceeds seamlessly. The primary benefit is its user-friendly interface, making it particularly accessible for non-technical users. One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance. Their sales team has also been highly responsive and helpful in connecting me with necessary resources, although we haven't faced any major challenges.
RameshBhattacharjee - PeerSpot reviewer
Great features with good certification module but the cost can be prohibitive for some
The only issue I have with the product is that there are modules that need to be bought separately, and that makes the product prohibitive for some of the customers that I've worked with, particularly in the middle-tier range. The solution itself is expensive and then when you add the cost of the modules it becomes too much. They could provide something similar to what Okta offers and I believe this would give the company a lot more traction in the mid-size range of companies. I'd like to see SailPoint support for custom-based connectors.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
Computer Software Company
25%
Retailer
7%
Financial Services Firm
6%
Educational Organization
6%
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
11%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity?
We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10...
What needs improvement with Omada Identity?
There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a rec...
What is your primary use case for Omada Identity?
We wanted a solution that could help us make HR the master of identities. We wanted a solution that could take that d...
What needs improvement with OneLogin by One Identity?
There have been some outages over the years. The uptime has not been great recently, with some outages lasting six, s...
What is your primary use case for OneLogin by One Identity?
We use OneLogin by One Identity to provide SAML authentication and single sign-on for all of our SaaS apps.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What do you like most about SailPoint IdentityIQ?
The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexi...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
OneLogin, OneLogin Workforce Identity
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Learn More

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Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about OneLogin by One Identity vs. SailPoint Identity Security Cloud and other solutions. Updated: November 2024.
816,660 professionals have used our research since 2012.