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OneLogin by One Identity vs SailPoint Identity Security Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in User Provisioning Software
3rd
Ranking in Identity Management (IM)
4th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Customer Identity and Access Management (CIAM) (3rd)
OneLogin by One Identity
Ranking in User Provisioning Software
6th
Ranking in Identity Management (IM)
12th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
10th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Single Sign-On (SSO) (10th), Access Management (8th)
SailPoint Identity Security...
Ranking in User Provisioning Software
1st
Ranking in Identity Management (IM)
2nd
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
69
Ranking in other categories
SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

As of January 2025, in the User Provisioning Software category, the mindshare of Omada Identity is 6.5%, up from 6.4% compared to the previous year. The mindshare of OneLogin by One Identity is 1.2%, down from 1.9% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 31.1%, up from 29.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Pete Snell - PeerSpot reviewer
Staff and students can now reset their passwords using their enrolled two-factor device as the authentication mechanism
We've been a OneLogin customer for several years now. While I like the platform, there have been some challenges. A great example is the amount of work needed with that webhook for the enrollment user experience. This functionality is native to some competing products. That's one area where we've leaned on our account rep over the years. They shouldn't rely on the customer to make this experience better. This is one feature request that hasn't been implemented yet. At the same time, they've implemented other features we've requested. One is the ability to use a personal email address as a factor. Initially, they didn't have that. We pushed hard on our account team for about two years before it was finally released. It's a give-and-take. Some of the product's features aren't perfect, but we've had some success pushing fixes to the development team that needs to happen. They've done a decent job. However, there are some fixes that they don't have an interest in. A lot of what I described was before OneLogin was acquired by Quest/One Identity. Things have changed. It doesn't feel like they're driving the product as OneLogin was. It may be because it's a new product to them, and they're still trying to get the lay of the land, process feature requests, etc., but it's not moving as fast as before. We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications. The issues have high visibility. It's gotten better, but it's still there. It raises questions about whether One Identity can support the platform they've acquired. How are they enhancing the product? And how are they supporting the product and the service in the future? Those are two essential questions. There are also lots of nice-to-haves, but that's the case with any product.
Praveen Jalumuru - PeerSpot reviewer
Enhanced automation and AI-driven integration offer significant time savings
The most valuable features include its ability to integrate with AI and machine learning, the automation of reports, and the built-in connectors that enable easy connection with both legacy and cloud-based applications. Its code-less drag-and-drop functionality allows for easier adjustments, and it provides strong support with reduced SLAs compared to SailPoint IQ.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The identity lifecycle support is definitely valuable because we are a complex organization, and there is a lot of onboarding, movement, and offboarding in our organization. We have 31,000 users, and there are a lot of users who are constantly onboarding, offboarding, and moving. So, we need to make sure that these activities are supported. In old times, we used to do everything manually. Everyone was onboarded, offboarded, or moved manually. So, from a business point of view and an economics point of view, identity lifecycle is most valuable. From a security point of view, access review is the most important feature for us."
"I appreciate all the support we receive from Omada."
"For me, the best feature of Omada Identity is its web interface because it's really easy for users to understand."
"We used to have a problem where an employee's access wasn't terminated when they left the company. Now, we have much better visibility into and control over who has access."
"Surveying is a valuable feature because it allows us to import data and see who has access to what data, for example."
"The customer success and support teams have been crucial."
"Omada's best feature is creating accounts, automatically assigning permissions, and distributing resources based on assignment policies."
"The administrative features and SoD are valuable."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"Documentation."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
"Simplicity is the most valuable part of OneLogin."
"It's super useful to have a single pane of glass when it comes to access management."
"OneLogin is efficient."
"It reduces the operational overhead of audits."
"It significantly reduces the workload for certification processes."
"We like the integration with other systems."
"Great product to manage the access control of users."
"The solution is stable and reliable."
"The tool is quite stable and user-friendly."
"IdentityIQ deserves a rating of 12 out of ten for stability."
"User provisioning and the role management features are good."
 

Cons

"One thing that we are not so happy about is the user interface. It is a bit dated. I know that they are working on that, but the user interface is quite dated. Currently, it is a little bit difficult to customize the user interface to the need of the business, which is a little bit disappointing. It needs it to be a little bit easier to operate, and it should have a better user interface."
"The Omada support response time has room for improvement."
"The reporting on the warehouse data and the import process both have room for improvement."
"In our organization, all the data is event-driven, which means that if an attribute is changed in the source system, it can be updated within a few seconds in all end-user systems. There is room for improvement in Omada regarding that. Omada is still batch-based for some processes, so sometimes it can take an hour or even four hours before the execution is run and the update is sent."
"Omada could communicate better with us about the product roadmap. We haven't gotten any updates about it. The user interface is often a bit difficult to understand. It isn't optimized for small screens, so it doesn't display all of the information clearly, so users need to scroll a lot."
"There is room for improvement in Omada's integration capabilities, particularly in streamlining complex integrations and enhancing programming logic for better rule management."
"The solution should be made more agile for customers to own or configure."
"I am not working with the product, but they have this BI tool for role-based mining, and I think that should be included in the core product rather than an add-on."
"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"The tool must be made more robust."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"More off-hour support."
"The price of IdentityIQ could be lower. There are additional costs when you buy the licenses, and they force the customers to pay for them."
"I would rate the vendor support around five out of ten. Sometimes, the support is slow, and they often suggest resorting to expert services."
"Additional details during account aggregation failures to help quick troubleshooting."
"SailPoint lacks some features like privileged account management and access management features found in products like Okta."
"It is too technical. You need really good technical skills in Java and other technologies, which are hard to find. If they can make it easier so that things can be done with a few clicks, it will be great."
"Needs to focus on automation wherein provisioning of work can be improved and access certification should be automated without the intervention from a manager for approval."
"We have had a lot of service breaks because of the lack of support."
"SailPoint IdentityIQ could be cheaper."
 

Pricing and Cost Advice

"Omada Identity is competitively priced and delivers good value for our money."
"Omada Identity offers a reasonable price point, but it will increase as we transition to the cloud."
"The pricing is too high for SMBs."
"They are positioned at a good price point. They are lower than some of their competitors."
"There were a lot of administrator, partner, and supplier accounts for people who were no longer working for us but still in the system. So, we reduced the number of users no longer with the company, which saved us some money on licensing."
"Omada Identity is very reasonably and competitively priced."
"The pricing for Omada Identity is fair."
"While Omada Identity carries a premium price tag, it proves to be cost-effective."
"The price of the licensing is fine."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
"The pricing and licensing are reasonable. It is much cheaper than other products."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"Surprisingly expensive given the price of on-premise solutions."
"SailPoint is expensive compared to its competitors. It's one of the most expensive products, so I'd rate it as one out of five, cost-wise."
"You are able to get discounts if you plan to use the tool for the long-term i.e. discounts for 5+ years of usage."
"This is an expensive solution. I would rate it a two and a half out of five for pricing."
"Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."
"The product is expensive. People need to opt for a licensing plan for one year or three years."
"SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number of identities."
"It's difficult to say that the solution saved costs because it is quite expensive."
"We pay an annual licensing cost for SailPoint IdentityIQ."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
Computer Software Company
24%
Financial Services Firm
7%
Retailer
7%
Government
7%
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
11%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity?
We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10...
What needs improvement with Omada Identity?
There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a rec...
What is your primary use case for Omada Identity?
We wanted a solution that could help us make HR the master of identities. We wanted a solution that could take that d...
What needs improvement with OneLogin by One Identity?
There have been some outages over the years. The uptime has not been great recently, with some outages lasting six, s...
What is your primary use case for OneLogin by One Identity?
We use OneLogin by One Identity to provide SAML authentication and single sign-on for all of our SaaS apps.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What do you like most about SailPoint IdentityIQ?
The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexi...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
OneLogin, OneLogin Workforce Identity
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Learn More

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Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about OneLogin by One Identity vs. SailPoint Identity Security Cloud and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.