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OneLogin by One Identity vs SailPoint Identity Security Cloud comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in User Provisioning Software
3rd
Ranking in Identity Management (IM)
4th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
5th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
48
Ranking in other categories
Customer Identity and Access Management (CIAM) (3rd)
OneLogin by One Identity
Ranking in User Provisioning Software
7th
Ranking in Identity Management (IM)
11th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
10th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Single Sign-On (SSO) (10th), Access Management (7th)
SailPoint Identity Security...
Ranking in User Provisioning Software
1st
Ranking in Identity Management (IM)
2nd
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
69
Ranking in other categories
SaaS Management Platforms (2nd), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

As of February 2025, in the User Provisioning Software category, the mindshare of Omada Identity is 6.0%, up from 5.7% compared to the previous year. The mindshare of OneLogin by One Identity is 1.0%, down from 1.3% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 32.1%, up from 29.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Provisioning Software
 

Featured Reviews

Pernilla Hulth - PeerSpot reviewer
The interface is easy to use and gives you a solid overview
The cloud-based deployment was straightforward, but the on-prem deployment was in a highly complex ecosystem. Omada has matured since then. I wouldn't say that it isn't straightforward, but it depends on the customer. A standard deployment is relatively easy, but it can be more painful if you need a lot of customization. We deployed the cloud solution in around four months, nearly meeting the 12-week benchmark. The on-prem deployment took three years. It was a highly complex ecosystem that was dependent on other systems. Depending on the size of your environment, you need a product owner and some specialists for maintenance. My last customer was a university with a complex environment. They had around 12 people involved in maintenance at that organization. Typically, it's between 2-5 people.
Pete Snell - PeerSpot reviewer
Staff and students can now reset their passwords using their enrolled two-factor device as the authentication mechanism
We've been a OneLogin customer for several years now. While I like the platform, there have been some challenges. A great example is the amount of work needed with that webhook for the enrollment user experience. This functionality is native to some competing products. That's one area where we've leaned on our account rep over the years. They shouldn't rely on the customer to make this experience better. This is one feature request that hasn't been implemented yet. At the same time, they've implemented other features we've requested. One is the ability to use a personal email address as a factor. Initially, they didn't have that. We pushed hard on our account team for about two years before it was finally released. It's a give-and-take. Some of the product's features aren't perfect, but we've had some success pushing fixes to the development team that needs to happen. They've done a decent job. However, there are some fixes that they don't have an interest in. A lot of what I described was before OneLogin was acquired by Quest/One Identity. Things have changed. It doesn't feel like they're driving the product as OneLogin was. It may be because it's a new product to them, and they're still trying to get the lay of the land, process feature requests, etc., but it's not moving as fast as before. We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications. The issues have high visibility. It's gotten better, but it's still there. It raises questions about whether One Identity can support the platform they've acquired. How are they enhancing the product? And how are they supporting the product and the service in the future? Those are two essential questions. There are also lots of nice-to-haves, but that's the case with any product.
Praveen Jalumuru - PeerSpot reviewer
Enhanced automation and AI-driven integration offer significant time savings
The most valuable features include its ability to integrate with AI and machine learning, the automation of reports, and the built-in connectors that enable easy connection with both legacy and cloud-based applications. Its code-less drag-and-drop functionality allows for easier adjustments, and it provides strong support with reduced SLAs compared to SailPoint IQ.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I appreciate all the support we receive from Omada."
"We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10 to 30 percent of the time we spent on provisioning access."
"Omada's user interface is elegant and easy to work with. I like Omada's ability to automatically generate accounts for new hires and allow them access to all required systems by established policies. Around 80 percent of workers can start working immediately on their first day without requesting further access."
"Its best feature is definitely the process design. It is quite easy and straightforward to design a process."
"Omada Identity Suite has a very powerful workflow engine. It is used for requesting access for approval to everything that's around Access Management and for re-certification purposes."
"The most appealing aspect of Omada Identity is its self-service upgrade system."
"The most valuable feature in Omada is the governance. We work with other products and other product vendors, but the sweet spot in the market for Omada is where things are heavy on governance."
"It has a very user-friendly interface compared to what we are used to, and it is highly configurable. In the old solution, when we needed to do something, we had to have a programmer sitting next to us, whereas, in Omada Identity, everything is configurable."
"Documentation."
"It's super useful to have a single pane of glass when it comes to access management."
"The directory integration and SCIM provisioning are probably the best features compared to competitors."
"OneLogin is efficient."
"The solution's ability to save and manage of all my passwords is great."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"Simplicity is the most valuable part of OneLogin."
"The tool is quite stable and user-friendly."
"The solution’s stability and performance are good."
"It is a scalable product."
"The customer service is excellent, with quick response times and comprehensive support from the SailPoint team."
"This solution is great for providing control access across your environment."
"The solution can be customized to adapt the workflow to our industry, offering considerable flexibility."
"I like IdentityIQ's granular attachment management and certification customization features."
"I find the built-in connectors, lifecycle management, certification, and recertification features to be the most valuable."
 

Cons

"I would like more training. As someone who is new to this world, I don't feel that the courses Omada provides are good enough. They should also improve the documentation. It is difficult to learn how to use the solution by yourself"
"The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience."
"The Omada Identity SaaS version doesn't provide all the features Omada Identity on-premise provides."
"The user interface could be improved. The interface between Omada and the user is mainly text-based."
"When making a process, you should be able to use some coding to do some advanced calculations. The calculations you can currently do are too basic. I would also like some additional script features."
"The Omada support response time has room for improvement."
"Omada Identity has a steep learning curve."
"Improved traceability would be helpful for administrators. For example, let's say a user's permission is being revoked. We can only see the system that has carried out a particular action but not what triggered it. If an event definition or something has changed in the criteria for the permission being removed or something like that, we don't have immediate access to that information. It takes a little detective work."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"having a RESTful implementation instead of RPC would have been more desirable."
"The uptime has not been great recently, with some outages lasting six, seven, or eight hours."
"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"In terms of managing the users on a large scale, it would be easier if they had some kind of user management portal."
"More off-hour support."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
"The connector for EPIC, ServiceNow, and Duo."
"The user interface could be slightly improved. It could be made simpler and more user-friendly, however, it is good enough right now."
"It tends to be more expensive, but at the end of the day, it works."
"Certifications could include additional access levels or practices."
"The solution's technical support team's response time and skills need improvement since it is an area where there are shortcomings."
"Additional details during account aggregation failures to help quick troubleshooting."
"I would rate the vendor support around five out of ten. Sometimes, the support is slow, and they often suggest resorting to expert services."
"I would like to see more Cloud management from this product."
 

Pricing and Cost Advice

"Omada isn't cheap or expensive. The licensing model is flexible. I've only had limited interactions with the Omada sales team, but they were positive. They don't sell the customers more licenses than they need. It's important to accurately forecast future usage. For example, we have many licenses that we don't use because we don't have the identities yet. We pay extra, which isn't good."
"Omada Identity is very reasonably and competitively priced."
"It is not cheap. It is expensive, but compared to what we did almost three years ago, it is value for money. It is worth it."
"Omada Identity is competitively priced and delivers good value for our money."
"Omada is expensive."
"Omada continues to be very competitive on pricing, especially on the Omada cloud product."
"My client deals directly with the Omada Identity team in terms of licensing. I never look at pricing, so I'm not aware of how much the solution costs, but it's worth the money. Often, when you begin to use Omada Identity and it takes a while to set up, it'll be irreversible, and you'd depend on and focus more on the functionality of the solution, rather than its price tag."
"It is fairly priced for an on-premise environment, but for the cloud environment, I am not that happy with the pricing."
"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
"Surprisingly expensive given the price of on-premise solutions."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"The pricing and licensing are reasonable. It is much cheaper than other products."
"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"The price of the licensing is fine."
"The solution is not cheap."
"It's all competitive. Initially, the prices look a bit higher, but once it gets into a competitive situation, they meet the market. I'd rate it an eight out of ten in terms of pricing. It tends to be more expensive, but it works."
"The product is expensive. I rate its pricing an eight out of ten."
"The pricing is a little bit higher than other tools."
"It is affordable licensing."
"SailPoint IIQ is the best of best. That is reflected in the pricing of the solution. The pricing is based on the number of identities."
"Its price is okay. It provides good value for money. It is subscription-based. You can go for a one-year or three-year subscription."
"Usually, the cost of deploying about 5,000 licenses or 5,000 users, would be the equivalent to the cost of the license, which would be reaching up to around $90,000."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
Computer Software Company
25%
Financial Services Firm
7%
Government
7%
Retailer
6%
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
10%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Omada Identity Cloud?
As an administrator, we benefit from a lot of functionality that is available out of the box, but it is also configur...
What is your experience regarding pricing and costs for Omada Identity Cloud?
They are positioned at a good price point. They are lower than some of their competitors.
What needs improvement with Omada Identity Cloud?
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user ...
What needs improvement with OneLogin by One Identity?
There have been some outages over the years. The uptime has not been great recently, with some outages lasting six, s...
What is your primary use case for OneLogin by One Identity?
We use OneLogin by One Identity to provide SAML authentication and single sign-on for all of our SaaS apps.
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What do you like most about SailPoint IdentityIQ?
The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexi...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
OneLogin, OneLogin Workforce Identity
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about OneLogin by One Identity vs. SailPoint Identity Security Cloud and other solutions. Updated: February 2025.
838,713 professionals have used our research since 2012.