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Google Cloud Identity vs OneLogin by One Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Google Cloud Identity
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
4th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
23
Ranking in other categories
Enterprise Mobility Management (EMM) (8th)
OneLogin by One Identity
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
10th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
Single Sign-On (SSO) (9th), User Provisioning Software (7th), Identity Management (IM) (11th), Access Management (8th)
 

Mindshare comparison

As of March 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Google Cloud Identity is 11.2%, down from 14.7% compared to the previous year. The mindshare of OneLogin by One Identity is 1.9%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

EkoNugroho - PeerSpot reviewer
Enhanced security and simplicity in deployment for a holistic protection
The most valuable feature of Google Cloud Identity is its simplicity in deployment. You only need to purchase and assign licenses to users, and there's no need for extensive setup. Another valuable feature is its integration with Google Workspace, which enhances security through context-aware access and allows for geographic and IP-specific restrictions. This ensures secure access to applications and data.
Pete Snell - PeerSpot reviewer
Staff and students can now reset their passwords using their enrolled two-factor device as the authentication mechanism
We've been a OneLogin customer for several years now. While I like the platform, there have been some challenges. A great example is the amount of work needed with that webhook for the enrollment user experience. This functionality is native to some competing products. That's one area where we've leaned on our account rep over the years. They shouldn't rely on the customer to make this experience better. This is one feature request that hasn't been implemented yet. At the same time, they've implemented other features we've requested. One is the ability to use a personal email address as a factor. Initially, they didn't have that. We pushed hard on our account team for about two years before it was finally released. It's a give-and-take. Some of the product's features aren't perfect, but we've had some success pushing fixes to the development team that needs to happen. They've done a decent job. However, there are some fixes that they don't have an interest in. A lot of what I described was before OneLogin was acquired by Quest/One Identity. Things have changed. It doesn't feel like they're driving the product as OneLogin was. It may be because it's a new product to them, and they're still trying to get the lay of the land, process feature requests, etc., but it's not moving as fast as before. We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications. The issues have high visibility. It's gotten better, but it's still there. It raises questions about whether One Identity can support the platform they've acquired. How are they enhancing the product? And how are they supporting the product and the service in the future? Those are two essential questions. There are also lots of nice-to-haves, but that's the case with any product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Google Cloud Identity is its stability."
"I think the first thing that is great is that it gives you a lot of features, like login, and then vaulted passwords and secure LDAP. It becomes easier for the end customer to leverage all those features without going to a higher SKU of G Suite."
"The solution is user-friendly."
"The most valuable feature is the performance."
"The most valuable feature is that you can manage users from one central location."
"Cloud Identity is scalable enough for our needs. It's serving more than 3,000 users in our organization."
"One of the most useful features was the single sign-on. You can use it as an identity provider or service provider. And you can use their organization unit feature to enable or disable some of the features for a specific group of users."
"The initial setup is easy."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"In my role, the most valuable features are two-factor authentication and self-service password reset. The most helpful feature for the institution as a whole is probably the single sign-on. As an IT director, I care about security and ease of use."
"The most valuable feature is the ease with which we can manage the sign-on feature."
"It's super useful to have a single pane of glass when it comes to access management."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"OneLogin is efficient."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
 

Cons

"I want the tool to improve its support. It should also incorporate some functionalities. Currently, preparing presentations in Google is a pain point. The tool’s certain features like user provisioning are not intuitive as well. The product’s LDAP support is very poor. Clients do not trust the product due to the spam."
"If you want to set up some alerts, you don't have much control over the configuration. You have to use their default alerts. And they only provide alerts for certain activities, so you cannot customize those. Monitoring isn't very helpful either."
"If I were to suggest enhancements, it would mainly revolve around ensuring compatibility and maximizing integration options with various services."
"Technical support is slow."
"Overall, I would give a zero out of 10 for Google's support. There is no easy way to navigate issues without paid consultation, making it quite frustrating."
"The management of external users needs to be introduced in the tool as it is an area of concern in the tool presently."
"They are going ahead and adding a few more things to the Google Cloud premium edition. Their stock management and remote computer management can be improved."
"The customer service and support team is not so good."
"The uptime has not been great recently, with some outages lasting six, seven, or eight hours."
"having a RESTful implementation instead of RPC would have been more desirable."
"More off-hour support."
"OneLogin needs to increase the number of connectors available out of the box to connect to the different endpoints. The number of out-of-box connectors should be increased."
"This product doesn't necessarily provide us with all of the functionality that we need, such as being able to share passwords with external users."
"The tool must be made more robust."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
 

Pricing and Cost Advice

"Licensing fees are on a yearly basis."
"The solution is not expensive."
"When I worked on Cloud Identity, they offered a free or enterprise version. You can synchronize and create up to 100 user identities in the free version. After that, you have to purchase a business or enterprise license. In that model, you'll be charged based on the number of users."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"The licensing cost depends on the partners and the relationship between the company and the partners."
"The product is billed on a monthly basis depending on the number of users."
"I rate the product price a seven on a scale of one to ten, where one is a low price, and ten is a high price."
"The pricing is a bit expensive."
"Surprisingly expensive given the price of on-premise solutions."
"The pricing and licensing are reasonable. It is much cheaper than other products."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"The price of the licensing is fine."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Financial Services Firm
8%
Comms Service Provider
7%
Computer Software Company
25%
Financial Services Firm
7%
Government
7%
Retailer
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
What do you like most about Google Cloud Identity?
The most valuable feature of Google Cloud Identity is its stability.
What is your experience regarding pricing and costs for Google Cloud Identity?
Google services are affordable compared to other services. Additional costs depend on the specific products; for example, Google Cloud Platform (GCP) may require extra payment for additional suppor...
What needs improvement with OneLogin by One Identity?
There have been some outages over the years. The uptime has not been great recently, with some outages lasting six, seven, or eight hours. Improvement in the stability of the infrastructure would b...
What is your primary use case for OneLogin by One Identity?
We use OneLogin by One Identity to provide SAML authentication and single sign-on for all of our SaaS apps.
 

Also Known As

Cloud Identity, Cloud Identity Premium
OneLogin, OneLogin Workforce Identity
 

Overview

 

Sample Customers

ExtraHop Networks, HealthChannels
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Find out what your peers are saying about Google Cloud Identity vs. OneLogin by One Identity and other solutions. Updated: January 2025.
839,422 professionals have used our research since 2012.