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Google Cloud Identity vs Okta Workforce Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

No sentiment score available
Sentiment score
8.0
Okta Workforce Identity boosts productivity and security with ROI benefits, though challenges arise from initial costs and limited interface customization.
 

Customer Service

Sentiment score
5.9
Google Cloud Identity's support is seen as professional but inconsistent in response times and knowledge, with noted stability in service.
Sentiment score
7.4
Okta Workforce Identity support is praised for responsiveness and professionalism, though some users note improvement areas like response times.
 

Scalability Issues

Sentiment score
7.5
Google Cloud Identity is praised for its scalability, flexibility, and effective management of various-sized organizations, requiring additional licenses for larger users.
Sentiment score
7.7
Okta Workforce Identity is praised for its scalability and flexibility across environments, despite some business scalability challenges.
 

Stability Issues

Sentiment score
8.3
Users praise Google Cloud Identity's excellent stability, 24/7 availability, quick issue resolution, and consistently high reliability ratings.
Sentiment score
8.2
Okta Workforce Identity boasts 99.9% uptime, high reliability, and minimal downtime, with efficient issue resolution and strong user trust.
 

Room For Improvement

Google Cloud Identity needs integration improvements, cost competitiveness, a simplified interface, increased storage, enhanced security, user provisioning, and zero trust enrollment.
Okta Workforce Identity struggles with integration, user provisioning, and user experience, while high pricing hinders broader adoption.
 

Setup Cost

Google Cloud Identity provides competitive and reasonable pricing, with free options for up to 100 users and potential discounts.
Okta Workforce Identity pricing is competitive but costly for large firms due to yearly per-user subscriptions and additional fees.
 

Valuable Features

Google Cloud Identity offers centralized user management, security features, user-friendly interface, easy deployment, and comprehensive documentation for enhanced usability.
Okta Workforce Identity offers secure authentication, centralized management, and seamless integration, enhancing productivity and simplifying user access control.
You can only log in if you have the access, which protects the applications by avoiding cross-site scripting.
 

Categories and Ranking

Google Cloud Identity
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
4th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
22
Ranking in other categories
Enterprise Mobility Management (EMM) (8th)
Okta Workforce Identity
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
64
Ranking in other categories
Single Sign-On (SSO) (5th), Authentication Systems (6th), Privileged Access Management (PAM) (5th), Access Management (4th), ZTNA as a Service (8th)
 

Mindshare comparison

As of December 2024, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Google Cloud Identity is 16.6%, down from 21.1% compared to the previous year. The mindshare of Okta Workforce Identity is 17.8%, up from 17.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

EkoNugroho - PeerSpot reviewer
Enhanced security and simplicity in deployment for a holistic protection
The most valuable feature of Google Cloud Identity is its simplicity in deployment. You only need to purchase and assign licenses to users, and there's no need for extensive setup. Another valuable feature is its integration with Google Workspace, which enhances security through context-aware access and allows for geographic and IP-specific restrictions. This ensures secure access to applications and data.
Tor Nordhagen - PeerSpot reviewer
Extremely easy to work with, simple to set up, and reasonably priced
The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
8%
Financial Services Firm
8%
Comms Service Provider
6%
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
What do you like most about Google Cloud Identity?
The most valuable feature of Google Cloud Identity is its stability.
What is your experience regarding pricing and costs for Google Cloud Identity?
Google services are affordable compared to other services. Additional costs depend on the specific products; for example, Google Cloud Platform (GCP) may require extra payment for additional suppor...
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What needs improvement with Okta Workforce Identity?
We are facing one issue with Cypress test cases. Whenever I write Cypress test cases, we encounter problems with logging in through Okta. There is no proper documentation on integrating test cases ...
 

Also Known As

Cloud Identity, Cloud Identity Premium
No data available
 

Learn More

 

Overview

 

Sample Customers

ExtraHop Networks, HealthChannels
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Google Cloud Identity vs. Okta Workforce Identity and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.