Okta Workforce Identity vs Ping Identity Platform comparison

Okta and Ping Identity are both solutions in the Authentication Systems category. Okta is ranked #6 with an average rating of 8.3, while Ping Identity is ranked #5 with an average rating of 8.2. Additionally, 94% of Okta users are willing to recommend the solution, compared to 100% of Ping Identity users who would recommend it.

Okta Workforce Identity

Read 64 Okta Workforce Identity reviews

2,461 Views
2,002 Comparison Views

94% willing to recommend

Ping Identity Platform

Read 28 Ping Identity Platform reviews

3,379 Views
2,457 Comparison Views

100% willing to recommend

Okta Workforce Identity

Ping Identity Platform

Comparison Buyer's Guide

Download the report

Executive SummaryUpdated on Sep 18, 2024

Okta Workforce Identity and Ping Identity Platform are two competing products in the identity and access management market. Based on user reviews, Okta is favored for its ease of use and customer support, whereas Ping Identity is noted for its robust feature set, making it a strong choice for more complex needs.

Features: Okta Workforce Identity offers seamless integration capabilities, an extensive app catalog, and user-friendly interfaces. Ping Identity Platform provides comprehensive security features, high flexibility, and advanced identity management functionalities. Ping Identity’s features are more robust, benefiting complex environments.

Room for Improvement: Okta Workforce Identity users suggest improvements in reporting, role management features, and integration with some legacy systems. Ping Identity Platform users point out the need for better documentation, an easier initial setup process, and enhanced user interface design. Ping's setup documentation is a notable concern.

Ease of Deployment and Customer Service: Okta Workforce Identity receives positive feedback for its straightforward deployment process and responsive customer service. Ping Identity Platform, although seen as slightly more challenging to deploy, compensates with robust customer service. Okta’s ease of deployment makes it more accessible to new users.

Pricing and ROI: Okta Workforce Identity is perceived as cost-effective with a quicker ROI, especially for smaller to medium-sized businesses. Ping Identity Platform, while possibly requiring a higher initial investment, offers substantial returns in feature-rich environments. Users believe Ping’s pricing is justified by its advanced capabilities but recognize Okta's better value for simpler needs.

To learn more, read our detailed Okta Workforce Identity vs. Ping Identity Platform Report (Updated: November 2024).

Buyer's Guide

Okta Workforce Identity vs. Ping Identity Platform

November 2024

Download the complete report

Helped 815,854 peers since 2012

Categories and Ranking

Okta Workforce Identity

Ranking in Single Sign-On (SSO)

5th

Ranking in Authentication Systems

6th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

2nd

Ranking in Access Management

4th

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Privileged Access Management (PAM) (5th), ZTNA as a Service (8th)

Ping Identity Platform

Ranking in Single Sign-On (SSO)

4th

Ranking in Authentication Systems

5th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

5th

Ranking in Access Management

3rd

Average Rating

8.2

Number of Reviews

Ranking in other categories

Data Governance (6th), Customer Identity and Access Management (CIAM) (2nd), Directory Servers (1st)

Q&A Highlights

Sukesh Sabbani

Enterprise Solutions Architect at Educational Testing Service

Jan 03, 2024

Which IDaaS solution do you prefer and why?

As Principal Solution Architect for Identity Security, I prefer and recommend the solution from SailPoint (SailPoint Identity Security Cloud - IdentityNow). IdentityNow can be implemented in an existing infrastructure with little effort. The additional AI functions provide a very good overview and help to convert the current status quo into the desired target status with recommendations. The release cycles for new and updated functions are also very short. In the current release of SailPoint IDentityNow, for example, there is a backup function for the current configuration, which makes it easy to roll back a change to the previous state.

See all answers

Featured Reviews

Tor Nordhagen

Executive Director at Semaphore

Nov 11, 2022

Extremely easy to work with, simple to set up, and reasonably priced

The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.

Read full review

Dilip Reddy

Ping Engineer at Equitable

Jul 15, 2024

Easy to use but requires improvements in the area of stability

In my company, we have worked on authorization, and I know that there are different types of grants. We have worked on the authorization code, client credentials, and ROPC grant. There are two types of tokens, like the JWT token and internally managed reference tokens. JWT tokens are useful for finding information related to the claim requests. Internally managed reference tokens are useful for dealing with visual data and information. For the clients to fit the user information, they need to do additional work to fit all the user info into the site, which is to define and validate the token issue and provide the request for VPNs. I worked on the key differences between the authorization code and implicit grant. In the authorization code type, you will have the authorization code issued initially to the client, and the client has to exchange it with the authorization server, like using a DAC channel to get the access token. In implicit grants, tokens are issued right away if the application is a single-page application. We can either use the authorization code or an implicit grant.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Okta integrates well with other solutions. Once you have integrated an application into Okta and onboarded a user, they will be onboarded for just-in-time provisioning."

"The initial setup is easy."

"You can only log in if you have the access, which protects the applications by avoiding cross-site scripting."

"It is flexible and easy to install."

"The tool helps improve our security and productivity."

"The solution can scale very well."

"Workforce Identity offers a comprehensive access management solution with multi-factor authentication, total control, and features like app access management, identity governance, and administration tools such as certification and access request management. These are typically found in identity management solutions, but Okta integrates them seamlessly into its user interface."

"The solution's technical support is good."

More Okta Workforce Identity pros

"The soundness of the solution is its most valuable feature. For example, if you are in our corporate network, you can log on without any traffic interfering."

"It is a scalable solution...It is a stable solution."

"It is a scalable solution."

"Setting up the infrastructure with Ping Identity Platform is very easy compared to other IAM products."

"The only feature we were looking for in PingID was SSO integration with our existing web app."

"The most valuable feature is multifactor authentication."

"The solution has a smooth and configurable user interface for single sign-on capabilities."

"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."

More Ping Identity Platform pros

Cons

"Application updates are lacking. Customer support needs to be improved."

"The solution's user interface needs to be improved and made easy."

"It only facilitates provisioning and not de-provisioning."

"The pricing could be improved."

"Okta Workforce Identity could improve the support system, they are too slow."

"There are some issues with the interface that can be improved."

"On the admin side, we can create our own passwords instead of generating one, which is usually difficult to explain to a user."

"The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface."

More Okta Workforce Identity cons

"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."

"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."

"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."

"Ping Identity Platform must improve its UI since its management console is complicated."

"Currently, the main integration is SAML-based, but other integration methodologies need to be supported."

"The solution should allow for better integration with other platforms and the UBT."

"The management console needs to be improved. PingID should revise it."

"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."

More Ping Identity Platform cons

Pricing and Cost Advice

"License is around US$20,000 annually."

"The pricing is reasonable."

"Workforce Identity is well-priced."

"It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"

"The price of this product could be lower."

"The product is expensive compared to other vendors."

"This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."

"The licensing model is fine for general service usage. However, the charges for API features and API tokens can be quite high."

More Okta Workforce Identity pricing and cost advice

"The pricing is neither too expensive nor too cheap."

"The product is costly."

"The tool is quite affordable."

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

"PingID's pricing is pretty competitive."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"Ping offers flexible pricing that's not standardized."

More Ping Identity Platform pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Authentication Systems solutions are best for your needs.

See recommendations

815,854 professionals have used our research since 2012.

Answers from the Community

Sukesh Sabbani

Enterprise Solutions Architect at Educational Testing Service

Jan 3, 2024

Which IDaaS solution do you prefer and why?

2 out of 3 answers

Peter Clarke

Retired at Waya Bank

Sep 11, 2023

I would recommend you use JumpCloud and they have 10 users free. So you can use it for trial level and then scale up. Its seamless, user-friendly, and simple.

Read full answer

Gabriel Avendano

Senior Application Support Engineer at Sika AG

Sep 13, 2023

I used to use Okta in the past as a 2 step verification app and worked pretty well for more than 300 users. Nothing wrong with Okta. Easy to troubleshoot and easy to install. Also can be embeded into your profile company in case you need to have it installed it as a default solution.

Read full answer

See all 3 answers

Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

12%

Manufacturing Company

Government

Financial Services Firm

25%

Computer Software Company

10%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about Okta Workforce Identity?

Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...

See all answers

What is your experience regarding pricing and costs for Okta Workforce Identity?

The pricing is very high, which is an area for improvement.

See all answers

What needs improvement with Okta Workforce Identity?

There is a need for Okta to provide an end-to-end solution without needing a separate product like Zscaler for multifactor authentication. Additionally, Okta should enhance its endpoint defensive c...

See all answers

What do you like most about PingID?

The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logg...

See all answers

What is your experience regarding pricing and costs for PingID?

The pricing is neither too expensive nor too cheap.

See all answers

What needs improvement with PingID?

The management console needs to be improved. PingID should revise it.

See all answers

Comparisons

Microsoft Entra ID vs Okta Workforce Identity

Compared 34% of the time

Google Cloud Identity vs Okta Workforce Identity

Compared 10% of the time

SailPoint Identity Security Cloud vs Okta Workforce Identity

Compared 9% of the time

Saviynt vs Okta Workforce Identity

Compared 6% of the time

Auth0 vs Okta Workforce Identity

Compared 2% of the time

More Okta Workforce Identity Competitors

Microsoft Entra ID vs Ping Identity Platform

Compared 25% of the time

Symantec Siteminder vs Ping Identity Platform

Compared 12% of the time

ForgeRock vs Ping Identity Platform

Compared 7% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 6% of the time

More Ping Identity Platform Competitors

Product Reports

Buyer's Guide

Okta Workforce Identity

November 2024

Download Okta Workforce Identity product report

Buyer's Guide

Ping Identity Platform

November 2024

Download Ping Identity Platform product report

Also Known As

No data available

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Learn More

Okta

Ping Identity

Overview

Okta Workforce Identity is a comprehensive identity and access management (IAM) solution designed to enhance security and streamline user experiences for businesses of all sizes. As a cloud-based platform, it offers a suite of tools that simplify user authentication, authorization, and management across a variety of applications and services.

Core Features

Single Sign-On (SSO): Enables users to access multiple applications with a single set of credentials, enhancing convenience and reducing password fatigue.
Adaptive Multi-Factor Authentication (MFA): Provides robust security by requiring additional verification factors, which can adapt based on the user's location, device, and behavior.
Lifecycle Management: Automates user account creation, updating, and deactivation, ensuring access rights are current and compliant with company policies.
Universal Directory: A centralized directory service that supports user and group management across various applications, simplifying administrative tasks.
API Access Management: Safeguards APIs by implementing policies that control how and when they can be accessed, which is crucial for protecting sensitive data.

PeerSpot users often praise Okta Workforce Identity for its ease of use and robust security features. IT professionals appreciate the streamlined integration with numerous applications and the flexibility in configuring access policies. Business executives value the enhanced security posture and the ability to enforce compliance across their digital assets.

For IT professionals, Okta Workforce Identity offers a scalable and efficient solution to manage user identities and access rights. The ability to automate routine tasks like user provisioning and deactivation significantly reduces administrative overhead, allowing IT teams to focus on more strategic initiatives. Furthermore, the platform's comprehensive reporting capabilities aid in monitoring and auditing access, which is critical for maintaining security and compliance.

Business executives will find that Okta Workforce Identity aligns with broader organizational goals of operational efficiency and risk management. Its intuitive user experience minimizes disruptions to workforce productivity, while advanced security features like adaptive MFA help mitigate the risk of data breaches. The platform's cloud-based nature ensures scalability and agility, enabling businesses to adapt quickly to changing market conditions and workforce dynamics.

Okta Workforce Identity stands out as a versatile and secure IAM solution, adept at meeting the complex needs of modern enterprises. Its combination of user-friendly features and robust security measures makes it a top choice for organizations aiming to streamline their identity management processes while bolstering their cybersecurity defenses.

IDENTITY DEFINED SECURITY PLATFORM delivers a unified, standards-based platform that can be deployed as SaaS, software or both and can scale to handle millions of identities. From multi-factor authentication and single sign-on to access security, directory and data governance, our capabilities work together to give employees, partners and customers secure access to cloud, mobile and enterprise applications, securing and streamlined everything from sign-on to sign-off and everywhere in between.

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Buyer's Guide

Okta Workforce Identity vs. Ping Identity Platform

November 2024

Free Report: Okta Workforce Identity vs. Ping Identity Platform

Find out what your peers are saying about Okta Workforce Identity vs. Ping Identity Platform and other solutions. Updated: November 2024.

DOWNLOAD NOW

815,854 professionals have used our research since 2012.

See our Okta Workforce Identity vs. Ping Identity Platform report.

See our list of best Authentication Systems vendors, best Single Sign-On (SSO) vendors, and best Identity and Access Management as a Service (IDaaS) (IAMaaS) vendors.

We monitor all Authentication Systems reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.