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Auth0 vs Okta Workforce Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Auth0 delivers 300% ROI, reducing password issues and development costs while enhancing security and efficiency for enterprises.
Sentiment score
8.0
Okta Workforce Identity boosts productivity with enhanced security and automation, saving time but ROI varies with company size.
 

Customer Service

Sentiment score
7.3
Auth0's customer service is praised for rapid responses and assistance, though smaller accounts face challenges in accessing support.
Sentiment score
7.4
Okta Workforce Identity's support is generally praised as fast, effective, and reliable, despite occasional issues with responsiveness and clarity.
The support staff are engineers, not just frontline personnel, ensuring expert assistance.
Their support is excellent.
They are very supportive; they just open a ticket, and they support us very professionally.
 

Scalability Issues

Sentiment score
7.3
Auth0 offers strong scalability with mostly positive user feedback, though some faced issues resolved by a MongoDB structural update.
Sentiment score
7.8
Okta Workforce Identity offers scalable solutions for large enterprises, ensuring ease of expansion and adaptability across cloud and on-premises environments.
The tool is very scalable and meets our customers' needs.
 

Stability Issues

Sentiment score
8.9
Auth0 is praised by users for its stability, high availability, reliable performance, and excellent documentation with high ratings.
Sentiment score
8.2
Okta Workforce Identity offers reliable performance with 99.9% uptime, minor issues related to internet dependency, and responsive support.
 

Room For Improvement

Auth0 users seek improved authorization, pricing, customization, administration flexibility, IoT integration, and enhanced Management API for user data.
Okta Workforce Identity needs better integration, usability, lifecycle management, support, pricing, and enhanced API capabilities for third-party tools.
By default, the user profile does not contain the name, first name, or address, which I would expect.
A reduction of 20-25% would be great.
Okta should have at least a local peering partner for countries that align with or comply with GDPR, so there are no compliance or audit questions.
 

Setup Cost

Enterprise users have mixed opinions on Auth0 pricing; some find it clear and valuable, others see it as costly.
Okta Workforce Identity's pricing is considered competitive yet costly, with scalability benefits but improvements needed for small and medium businesses.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
 

Valuable Features

Auth0 excels in security, scalability, and integration, offering seamless authentication with extensive customization and compliance with major standards.
Okta Workforce Identity offers user-friendly identity management with seamless integration, robust security, and streamlined provisioning and deprovisioning.
The most valuable feature of Auth0 is its customizability.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
You can only log in if you have the access, which protects the applications by avoiding cross-site scripting.
Okta enables multi-factor authentication, which enhances security, especially for SaaS applications.
 

Categories and Ranking

Auth0
Ranking in Single Sign-On (SSO)
5th
Ranking in Access Management
3rd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
18
Ranking in other categories
Customer Identity and Access Management (CIAM) (1st)
Okta Workforce Identity
Ranking in Single Sign-On (SSO)
3rd
Ranking in Access Management
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
65
Ranking in other categories
Authentication Systems (5th), Privileged Access Management (PAM) (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), ZTNA as a Service (10th)
 

Mindshare comparison

As of April 2025, in the Single Sign-On (SSO) category, the mindshare of Auth0 is 9.2%, down from 11.2% compared to the previous year. The mindshare of Okta Workforce Identity is 11.3%, up from 8.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Serge Wautier - PeerSpot reviewer
Simplified integration with helpful support and decent pricing
Auth0 is used as an identity provider for our new SaaS platform to manage the identity of users Auth0 is cost-effective because it provides all the features we need, and it was very easy to integrate into our platform. The documentation is comprehensive, and their support team is highly helpful.…
Tor Nordhagen - PeerSpot reviewer
Extremely easy to work with, simple to set up, and reasonably priced
The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Comms Service Provider
7%
Manufacturing Company
7%
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
What needs improvement with Auth0?
There is no immediate need for improvement. However, better documentation for Salesforce integration is suggested. Multi-factor authentication could be considered for future research.
What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Okta should have at least a local presense for countries that align with or comply with GDPR or data sovereignty, so there are no compliance or audit questions. There are integration issues with Of...
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
Find out what your peers are saying about Auth0 vs. Okta Workforce Identity and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.