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Pros & Cons summary

Buyer's Guide

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Prominent pros & cons

PROS

Okta Platform provides robust multi-factor authentication and access management, enhancing security across diverse applications.
Its single sign-on capabilities significantly reduce authentication fatigue and password management issues.
The integration with various applications is seamless, with over 7,000 compatible apps, which simplifies user onboarding and lifecycle management.
Okta Platform is decently priced, providing good value for investment with essential features and functionality without additional hidden costs.
It streamlines user provisioning and deprovisioning processes, automating tasks to enhance productivity and security.

CONS

Okta Platform lacks an on-premises deployment model, making it unsuitable for companies that require such an option.
The pricing of Okta Platform is considered high compared to competitors, and there are calls for more competitive pricing.
Okta Platform experiences challenges with integration into third-party tools and services, including directory integrations and specific workflows.
The initial setup of Okta Platform can be complex and requires configuration expertise, which poses challenges for some users.
Okta Platform support and customer service have been noted as areas needing improvement due to response times and satisfaction levels.
 

Okta Platform Pros review quotes

Informat2f02 - PeerSpot reviewer
Information Security Design Engineer at a manufacturing company with 10,001+ employees
May 23, 2018
Valuable features include UD, SSO functionality, MFA and Adaptive MFA functionality, ability to link multiple Directory databases with UD.
it_user877146 - PeerSpot reviewer
Sr. Systems Engineer at a healthcare company with 5,001-10,000 employees
May 23, 2018
The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process.
JS
Consultant at a tech services company with 201-500 employees
May 31, 2018
It has a wide range of MFA options. I prefer "Okta Verify" out of them all.
Learn what your peers think about Okta Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
882,813 professionals have used our research since 2012.
MJ
Service Desk Administrator at a tech services company with 1,001-5,000 employees
May 31, 2018
It made things a lot easier, especially with passwords.
RS
CEO at a tech services company with 11-50 employees
Nov 4, 2019
The most valuable aspects of the solution are the integration with external websites one-factor authentication.
AP
Senior Security Architect South Europe at a tech services company with 10,001+ employees
Nov 7, 2019
The most valuable feature of this solution for most customers is access management.
EQ
Manager, Identity Management Services at Verisk Analytics
Mar 17, 2020
Enabled MFA to access federated applications as well as increased user satisfaction through improved provisioning times and more reliable processes.
AmitSingh2 - PeerSpot reviewer
Microsoft Azure Engineer at Sycomp
May 27, 2020
There is no password hash saved on the cloud, which is the part that I like the most.
reviewer1405281 - PeerSpot reviewer
Managing Director at a tech services company with 1-10 employees
Aug 23, 2020
The ease of deployment, ease of use, and speed of delivery is what I like about Okta Workforce Identity. It is very easy to use. For a lot of software, you need to be trained extensively and have a very technical background. Okta Workforce Identity is quite simple. You can integrate any software into Okta. They've got a network of 7,000 applications that easily integrate into it.
Wissam Khashab - PeerSpot reviewer
IT Security Manager at Sara
Sep 22, 2020
Having a single sign-on to all our applications.
 

Okta Platform Cons review quotes

Informat2f02 - PeerSpot reviewer
Information Security Design Engineer at a manufacturing company with 10,001+ employees
May 23, 2018
UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions.
it_user877146 - PeerSpot reviewer
Sr. Systems Engineer at a healthcare company with 5,001-10,000 employees
May 23, 2018
We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment.
JS
Consultant at a tech services company with 201-500 employees
May 31, 2018
RESTful Web Service calls and their response seem a bit slow.
Learn what your peers think about Okta Platform. Get advice and tips from experienced pros sharing their opinions. Updated: February 2026.
882,813 professionals have used our research since 2012.
MJ
Service Desk Administrator at a tech services company with 1,001-5,000 employees
May 31, 2018
On the admin side, we can create our own passwords instead of generating one, which is usually difficult to explain to a user.
RS
CEO at a tech services company with 11-50 employees
Nov 4, 2019
The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based.
AP
Senior Security Architect South Europe at a tech services company with 10,001+ employees
Nov 7, 2019
This solution would be improved by adding biometrics features.
EQ
Manager, Identity Management Services at Verisk Analytics
Mar 17, 2020
SSO and MFA for improved end-user experience, and protection against password spray attacks, account password self-service.
AmitSingh2 - PeerSpot reviewer
Microsoft Azure Engineer at Sycomp
May 27, 2020
I would like to see the provisioning simplified.
reviewer1405281 - PeerSpot reviewer
Managing Director at a tech services company with 1-10 employees
Aug 23, 2020
It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it.
Wissam Khashab - PeerSpot reviewer
IT Security Manager at Sara
Sep 22, 2020
You can't hide the device when you're checking logs.