Try our new research platform with insights from 80,000+ expert users
Okta Workforce Identity Logo

Okta Workforce Identity pros and cons

Vendor: Okta
4.2 out of 5
2,255 followers
Post review

Pros & Cons summary

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.
Get the report

Prominent pros & cons

PROS

Okta Workforce Identity includes valuable features such as Universal Directory, Single Sign-On, Multi-Factor Authentication, provisioning, and deprovisioning.
It offers a wide array of Multi-Factor Authentication options including Okta Verify, which enhances security with multiple verification methods.
Okta Workforce Identity facilitates easy integration with over 7,000 applications including major platforms like O365 and Active Directory, supporting seamless account creation and management across systems.
User provisioning and deprovisioning are greatly streamlined, enabling efficient user lifecycle management connected with HR systems and Active Directory, and decreasing the need for repetitive management tasks across various platforms.
It provides enhanced access security features that protect applications by preventing unauthorized access and enabling context-based access assessments, which include device recognition and user risk profiles.

CONS

Okta Workforce Identity lacks features for a hybrid on-premises-cloud deployment model, posing challenges for on-premises-only environments.
Pricing of Okta Workforce Identity is considered high, limiting its accessibility for some businesses.
Okta Workforce Identity requires improvement in integration with RADIUS and third-party solutions.
Provisioning capabilities of Okta Workforce Identity are limited, notably not supporting mailbox provision for Exchange or hybrid O365.
Many users need to develop internal scripts to complete the provisioning process with Okta Workforce Identity, indicating a need for more robust native features.
 

Okta Workforce Identity Pros review quotes

Tor Nordhagen - PeerSpot reviewer
Nov 11, 2022
First of all, the solution is very simple.
ST
Dec 29, 2021
A solution that's easy to use, stable, and reliable.
TH
Aug 3, 2022
What I found most valuable in Okta Workforce Identity is that it worked together with VMware Workspace One, so there was this device check at the same time. My company used the trusted device method that enabled you to define that only the trusted devices including the Workspace One agent were able to access the applications directly without an additional authentication step.
Learn what your peers think about Okta Workforce Identity. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer2382102 - PeerSpot reviewer
May 2, 2024
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are two different components that I haven't seen in other products.
reviewer1405281 - PeerSpot reviewer
Aug 23, 2020
The ease of deployment, ease of use, and speed of delivery is what I like about Okta Workforce Identity. It is very easy to use. For a lot of software, you need to be trained extensively and have a very technical background. Okta Workforce Identity is quite simple. You can integrate any software into Okta. They've got a network of 7,000 applications that easily integrate into it.
Rama NagaSusarla - PeerSpot reviewer
Jun 1, 2022
One of the features that I have found to be very valuable is its interoperability and compatibility with all types of resources, whether it's networking, infrastructure, or applications. That is, it is compatible as well as interoperable, as far as the federated authentication is concerned.
reviewer2049852 - PeerSpot reviewer
Dec 12, 2022
They have good push authentications.
GOMS R - PeerSpot reviewer
Apr 4, 2024
Okta controls all the users. It has context-based access from the user and type of device. It identifies the risk and can do a step of authentication when that user is trying to access some sensitive application from an unknown device.
reviewer1413921 - PeerSpot reviewer
May 28, 2021
The product requires very little maintenance.
TF
Mar 31, 2022
We find the solution to be stable.
 

Okta Workforce Identity Cons review quotes

Tor Nordhagen - PeerSpot reviewer
Nov 11, 2022
The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface.
ST
Dec 29, 2021
Application updates are lacking. Customer support needs to be improved.
TH
Aug 3, 2022
A room for improvement in Okta Workforce Identity is its price. It could be cheaper. The biggest benefit of the solution is that everything works securely without extra steps, so you're saving on your workforce's time and effort because your applications work smoothly and securely, but you'd need to pay some amount of money for that. Another area that could be improved, though not necessarily regarding Okta Workforce Identity, is the SSO applications because so many of the source applications charge extra money to put the SSO to work, which means you have to buy a more expensive license. Nowadays, SSO is a mainstream functionality and it should be out-of-the-box in those applications because it's so easy to set up.
Learn what your peers think about Okta Workforce Identity. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer2382102 - PeerSpot reviewer
May 2, 2024
Okta doesn't have a partial push. It pushes down the full profile schema for lifecycle management or provisioning.
reviewer1405281 - PeerSpot reviewer
Aug 23, 2020
It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it.
Rama NagaSusarla - PeerSpot reviewer
Jun 1, 2022
It's not compatible with on-premises installations, unless you host it as a SaaS. We were not able to do that. For example, imagine a scenario where the cloud is not available. Then, Okta will not work for you. That use case will readily fail because it doesn't have an on-premises installation that you can use to authenticate or provide identity and access management. If you have a purely on-premises solution that is not connected to the internet, then this will not work. This is one area that can be improved.
reviewer2049852 - PeerSpot reviewer
Dec 12, 2022
In my country, there's a lot of stealing of mobile phones, and mobile phones are the authentication device through the Okta application. If someone should steal my mobile phone, which is very common in my country, he or she might have access to my company account. That's my concern.
reviewer1413921 - PeerSpot reviewer
May 28, 2021
The initial setup can be complex at first.
TF
Mar 31, 2022
We've not had any problems with Okta.
Mihir Parekh - PeerSpot reviewer
Feb 5, 2024
The solution's user interface needs to be improved and made easy.