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Okta Platform pros and cons

Vendor: Okta

4.3 out of 5

89 reviews
95% willing to recommend

Pros & Cons summary

Okta Platform enhances security with seamless SSO and MFA, alongside valued integration with SaaS applications like O365. Its user-friendly deployment and lifecycle management boost accessibility and productivity. Adaptive authentication provides tailored security, yet UD attribute mapping and group rules need work. RADIUS integration, mailbox provisioning, and SSO documentation require enhancement. While cost-effective, improvements in support speed, training affordability, and hybrid deployment options are needed.

Buyer's Guide

Get pricing advice, tips, use cases and valuable features from real users of this product.

Prominent pros & cons

PROS

Okta Platform is praised for its seamless Single Sign-On (SSO) and Multi-Factor Authentication (MFA) capabilities, enhancing security and reducing authentication fatigue.

Its integration capabilities with various SaaS applications and systems, such as O365 and Active Directory, are highly valued, enabling efficient user provisioning and management.

The ease of use and deployment, along with the automation of user lifecycle management, makes it accessible even for those without technical backgrounds.

Users appreciate the robust support for adaptive authentication, offering flexibility and security tailored to their needs.

Okta Platform is considered cost-effective and has a significant positive impact on productivity by reducing the time spent on authentication processes.

CONS

UD attribute mapping, Okta group rules, and dynamic usage require improvement.

Okta does not efficiently integrate with RADIUS solutions or provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment.

Documentation for SSO needs enhancement, and third-party tool integration should be improved.

Support speed needs improvements, and training is considered too costly.

Okta lacks an on-premises deployment model, limiting its hybrid solution capabilities.

Okta Platform Pros review quotes

Information Security Design Engineer at a manufacturing company with 10,001+ employees

May 23, 2018

Valuable features include UD, SSO functionality, MFA and Adaptive MFA functionality, ability to link multiple Directory databases with UD.

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Sr. Systems Engineer at a healthcare company with 5,001-10,000 employees

May 23, 2018

The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process.

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JS

Jaskeerat Singh

Consultant at a tech services company with 201-500 employees

May 31, 2018

It has a wide range of MFA options. I prefer "Okta Verify" out of them all.

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MJ

Service Desk Administrator at a tech services company with 1,001-5,000 employees

May 31, 2018

It made things a lot easier, especially with passwords.

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RS

CEO at a tech services company with 11-50 employees

Nov 4, 2019

The most valuable aspects of the solution are the integration with external websites one-factor authentication.

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AP

AlessandroPiana

Senior Security Architect South Europe at a tech services company with 10,001+ employees

Nov 7, 2019

The most valuable feature of this solution for most customers is access management.

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EQ

Esteban Quinones

Manager, Identity Management Services at Verisk Analytics

Mar 17, 2020

Enabled MFA to access federated applications as well as increased user satisfaction through improved provisioning times and more reliable processes.

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Microsoft Azure Engineer at Sycomp

May 27, 2020

There is no password hash saved on the cloud, which is the part that I like the most.

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reviewer1405281

Managing Director at a tech services company with 1-10 employees

Aug 23, 2020

The ease of deployment, ease of use, and speed of delivery is what I like about Okta Workforce Identity. It is very easy to use. For a lot of software, you need to be trained extensively and have a very technical background. Okta Workforce Identity is quite simple. You can integrate any software into Okta. They've got a network of 7,000 applications that easily integrate into it.

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IT Security Manager at Sara

Sep 22, 2020

Having a single sign-on to all our applications.

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Show 10 more reviews (out of 78)

Okta Platform Cons review quotes

Information Security Design Engineer at a manufacturing company with 10,001+ employees

May 23, 2018

UD attribute mapping, Okta group rules, and dynamic usage could use improvement. It also needs more in-depth functionality and features to integrate with RADIUS solutions.

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Sr. Systems Engineer at a healthcare company with 5,001-10,000 employees

May 23, 2018

We still had to write several internal programs/scripts to complete the user-provisioning process. Okta does not have the ability to provision mailbox accounts for on-premise Exchange or in a hybrid O365 environment. The Group Push function from Okta to AD did not work reliably in our environment.

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JS

Jaskeerat Singh

Consultant at a tech services company with 201-500 employees

May 31, 2018

RESTful Web Service calls and their response seem a bit slow.

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Free Report: Okta Platform Reviews and More

Learn what your peers think about Okta Platform. Get advice and tips from experienced pros sharing their opinions. Updated: January 2026.

880,745 professionals have used our research since 2012.

MJ

Service Desk Administrator at a tech services company with 1,001-5,000 employees

May 31, 2018

On the admin side, we can create our own passwords instead of generating one, which is usually difficult to explain to a user.

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RS

CEO at a tech services company with 11-50 employees

Nov 4, 2019

The solution lacks an on-premises deployment model so it can't offer a hybrid solution. It would be ideal if clients had options that weren't just cloud-based.

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AP

AlessandroPiana

Senior Security Architect South Europe at a tech services company with 10,001+ employees

Nov 7, 2019

This solution would be improved by adding biometrics features.

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EQ

Esteban Quinones

Manager, Identity Management Services at Verisk Analytics

Mar 17, 2020

SSO and MFA for improved end-user experience, and protection against password spray attacks, account password self-service.

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Microsoft Azure Engineer at Sycomp

May 27, 2020

I would like to see the provisioning simplified.

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reviewer1405281

Managing Director at a tech services company with 1-10 employees

Aug 23, 2020

It would be pricing, which is a tough one because it goes against Microsoft. A lot of companies say they're a Microsoft partner, and they get all their software for free. Okta is like a luxury product, and it's not the most affordable one. I would say if they could work on pricing, it would help. Other than that, they've done great strides in developing a product that is really good. The companies that do see the value tend to invest in it.

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IT Security Manager at Sara

Sep 22, 2020

You can't hide the device when you're checking logs.

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Show 10 more reviews (out of 78)

Product Categories

Product Categories

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Single Sign-On (SSO)

Authentication Systems

Privileged Access Management (PAM)

Access Management

ZTNA as a Service

Customer Identity and Access Management (CIAM)

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Product Categories

Product Categories

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Single Sign-On (SSO)

Authentication Systems

Privileged Access Management (PAM)

Access Management

ZTNA as a Service

Customer Identity and Access Management (CIAM)

Popular Comparisons

Popular Comparisons

Microsoft Entra ID vs Okta Platform

Prisma Access by Palo Alto Networks vs Okta Platform

CyberArk Privileged Access Manager vs Okta Platform

SailPoint Identity Security Cloud vs Okta Platform

Omada Identity vs Okta Platform

Zscaler Zero Trust Exchange Platform vs Okta Platform

Cloudflare One vs Okta Platform

Workspace ONE UEM vs Okta Platform

Cato SASE Cloud Platform vs Okta Platform

Saviynt vs Okta Platform

Fortinet FortiAuthenticator vs Okta Platform

Cisco Duo vs Okta Platform

Ping Identity Platform vs Okta Platform

Check Point Harmony SASE (formerly Perimeter 81) vs Okta Platform

Google Cloud Identity vs Okta Platform

See all alternatives

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