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Google Cloud Identity vs SailPoint Identity Security Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 2, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

No sentiment score available
Sentiment score
7.4
SailPoint Identity Security Cloud automates identity management, reducing risks and costs, improving security, and offering fast ROI.
 

Customer Service

Sentiment score
5.9
Google Cloud Identity's support is seen as professional but inconsistent in response times and knowledge, with noted stability in service.
Sentiment score
6.6
SailPoint Identity Security Cloud offers strong customer support, praised for efficiency, with areas for SLA and regional feedback improvements.
SailPoint's team consists of specialists who handle tickets without needing to depend on other teams.
Sometimes, the support is slow, and they often suggest resorting to expert services.
 

Scalability Issues

Sentiment score
7.5
Google Cloud Identity is praised for its scalability, flexibility, and effective management of various-sized organizations, requiring additional licenses for larger users.
Sentiment score
7.2
SailPoint Identity Security Cloud offers high scalability for enterprises but requires substantial infrastructure and server resources for efficiency.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
SailPoint is scalable, though challenges exist in terms of workflow and user interface design.
 

Stability Issues

Sentiment score
8.3
Users praise Google Cloud Identity's excellent stability, 24/7 availability, quick issue resolution, and consistently high reliability ratings.
Sentiment score
8.0
SailPoint Identity Security Cloud is highly praised for its stable performance and reliable integration across various environments and versions.
IdentityIQ deserves a rating of 12 out of ten for stability.
The version I use now is very stable, especially compared to previous versions like eight point zero and eight point one.
 

Room For Improvement

Google Cloud Identity needs integration improvements, cost competitiveness, a simplified interface, increased storage, enhanced security, user provisioning, and zero trust enrollment.
SailPoint Identity Security Cloud needs cost reduction, enhanced flexibility, simpler setup, better features, and more responsive support for improvement.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
I find raising a ticket to be too complex, which could be improved for better user-friendliness.
IdentityIQ should be more widely available on the cloud, especially in regions like the Middle East where residency issues are present.
 

Setup Cost

Google Cloud Identity provides competitive and reasonable pricing, with free options for up to 100 users and potential discounts.
SailPoint Identity Security Cloud is valued for its features despite high costs, offering potential discounts for long-term commitments.
SailPoint is cheaper than ServiceNow, which is very expensive.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
The pricing of SailPoint could be better.
 

Valuable Features

Google Cloud Identity offers centralized user management, security features, user-friendly interface, easy deployment, and comprehensive documentation for enhanced usability.
SailPoint Identity Security Cloud offers seamless integration, automation, and AI for enhanced security and efficiency in large organizations.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The solution can be customized to adapt the workflow to our industry, offering considerable flexibility.
The most valuable features include its ability to integrate with AI and machine learning.
 

Categories and Ranking

Google Cloud Identity
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
4th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
22
Ranking in other categories
Enterprise Mobility Management (EMM) (8th)
SailPoint Identity Security...
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
3rd
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
69
Ranking in other categories
User Provisioning Software (1st), Identity Management (IM) (2nd), SaaS Management Platforms (1st), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

As of December 2024, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Google Cloud Identity is 16.6%, down from 21.1% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 10.4%, up from 9.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

EkoNugroho - PeerSpot reviewer
Enhanced security and simplicity in deployment for a holistic protection
The most valuable feature of Google Cloud Identity is its simplicity in deployment. You only need to purchase and assign licenses to users, and there's no need for extensive setup. Another valuable feature is its integration with Google Workspace, which enhances security through context-aware access and allows for geographic and IP-specific restrictions. This ensures secure access to applications and data.
Quach Van Lam - PeerSpot reviewer
Flexible, easy to customize, and not too difficult to set up
The initial setup isn't so difficult. The product can be flexible in the build. You can easily customize the workflows. We can set everything up on the cloud, which makes things very easy. It can easily adapt to the PoC requirement and the set requirements on the app's online version.
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Use our free recommendation engine to learn which Identity and Access Management as a Service (IDaaS) (IAMaaS) solutions are best for your needs.
824,053 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
Manufacturing Company
8%
Financial Services Firm
8%
Comms Service Provider
6%
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
10%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Google Cloud Identity compare with Microsoft Intune?
Microsoft Intune offers not only an easy-to-deploy data protection and productivity management solution, but also access to both Microsoft’s user community as well as around-the-clock customer s...
What do you like most about Google Cloud Identity?
The most valuable feature of Google Cloud Identity is its stability.
What is your experience regarding pricing and costs for Google Cloud Identity?
Google services are affordable compared to other services. Additional costs depend on the specific products; for example, Google Cloud Platform (GCP) may require extra payment for additional suppor...
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about SailPoint IdentityIQ?
The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexibility it provides.
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
 

Also Known As

Cloud Identity, Cloud Identity Premium
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

Learn More

 

Overview

 

Sample Customers

ExtraHop Networks, HealthChannels
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about Google Cloud Identity vs. SailPoint Identity Security Cloud and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.