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Okta Workforce Identity vs OneLogin by One Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Workforce Identity
Ranking in Single Sign-On (SSO)
3rd
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
2nd
Ranking in Access Management
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
65
Ranking in other categories
Authentication Systems (5th), Privileged Access Management (PAM) (6th), ZTNA as a Service (10th)
OneLogin by One Identity
Ranking in Single Sign-On (SSO)
9th
Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)
10th
Ranking in Access Management
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
User Provisioning Software (6th), Identity Management (IM) (12th)
 

Mindshare comparison

As of April 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Okta Workforce Identity is 13.3%, up from 13.3% compared to the previous year. The mindshare of OneLogin by One Identity is 1.8%, down from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity and Access Management as a Service (IDaaS) (IAMaaS)
 

Featured Reviews

Tor Nordhagen - PeerSpot reviewer
Extremely easy to work with, simple to set up, and reasonably priced
The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.
Pete Snell - PeerSpot reviewer
Staff and students can now reset their passwords using their enrolled two-factor device as the authentication mechanism
We've been a OneLogin customer for several years now. While I like the platform, there have been some challenges. A great example is the amount of work needed with that webhook for the enrollment user experience. This functionality is native to some competing products. That's one area where we've leaned on our account rep over the years. They shouldn't rely on the customer to make this experience better. This is one feature request that hasn't been implemented yet. At the same time, they've implemented other features we've requested. One is the ability to use a personal email address as a factor. Initially, they didn't have that. We pushed hard on our account team for about two years before it was finally released. It's a give-and-take. Some of the product's features aren't perfect, but we've had some success pushing fixes to the development team that needs to happen. They've done a decent job. However, there are some fixes that they don't have an interest in. A lot of what I described was before OneLogin was acquired by Quest/One Identity. Things have changed. It doesn't feel like they're driving the product as OneLogin was. It may be because it's a new product to them, and they're still trying to get the lay of the land, process feature requests, etc., but it's not moving as fast as before. We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications. The issues have high visibility. It's gotten better, but it's still there. It raises questions about whether One Identity can support the platform they've acquired. How are they enhancing the product? And how are they supporting the product and the service in the future? Those are two essential questions. There are also lots of nice-to-haves, but that's the case with any product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is dependent on the evolution of your user base. It depends on usage per user, so the more sign-ins there are, the more expensive it becomes, so it works best for smaller companies from a financial perspective."
"The most valuable features of Okta Workforce Identity are MFA, and SSO, which have high security."
"We find the solution to be stable."
"Stability-wise, I rate the solution a ten out of ten."
"We can automate the process of adding users to Okta if they are activated in Active Directory, or if they are added to the database of applications or Active Directory in the last couple of days."
"The most valuable feature in Okta Workforce Identity is the single sign-on, universal directory, and lifecycle management."
"First of all, the solution is very simple."
"The most valuable feature of Okta is its security."
"It's super useful to have a single pane of glass when it comes to access management."
"OneLogin is efficient."
"The solution's ability to save and manage of all my passwords is great."
"Documentation."
"The single sign-on and the fact that we can integrate everything in one place and control from there were valuable features of this solution."
"Ease of integration with AD."
"Simplicity is the most valuable part of OneLogin."
"The most valuable feature is the ease with which we can manage the sign-on feature."
 

Cons

"Okta Workforce Identity could improve provisioning it can be made simpler."
"On the admin side, we can create our own passwords instead of generating one, which is usually difficult to explain to a user."
"The product does not offer enough integration capabilities."
"The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface."
"The solution's user interface needs to be improved and made easy."
"They also have single sign-on (SSO). When we bought Okta Workforce Identity a year and a half ago, I was also looking at SSO, but not much documentation was available for SSO. The documentation for SSO should be a little more robust for somebody who is implementing it for the first time."
"Therefore, if you have 10 million users, that's almost 100 million, so it is costly."
"SSO and MFA for improved end-user experience, and protection against password spray attacks, account password self-service."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"having a RESTful implementation instead of RPC would have been more desirable."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
"The tool must be made more robust."
"We've been experiencing some pain points since the acquisition. For example, there have been some outages we didn't see previously, which are a big topic with my executive team. You have hundreds of applications relying on this service for login. If the service is unavailable, nobody can log into these applications."
 

Pricing and Cost Advice

"Workforce Identity is well-priced."
"The product has a user-based license model."
"The cost per user for this solution is really high and could be reduced."
"The product is expensive compared to other vendors."
"The solution's pricing model could be better for SMBs."
"The price of Okta Workforce Identity is reasonable."
"The licensing is per user per month and includes full technical support."
"The pricing is reasonable."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
"The price of the licensing is fine."
"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
"The pricing and licensing are reasonable. It is much cheaper than other products."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
"Surprisingly expensive given the price of on-premise solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
9%
Government
7%
Computer Software Company
25%
Financial Services Firm
8%
Retailer
5%
Construction Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Okta should have at least a local presense for countries that align with or comply with GDPR or data sovereignty, so there are no compliance or audit questions. There are integration issues with Of...
What needs improvement with OneLogin by One Identity?
There have been some outages over the years. The uptime has not been great recently, with some outages lasting six, seven, or eight hours. Improvement in the stability of the infrastructure would b...
What is your primary use case for OneLogin by One Identity?
We use OneLogin by One Identity to provide SAML authentication and single sign-on for all of our SaaS apps.
 

Also Known As

No data available
OneLogin, OneLogin Workforce Identity
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Find out what your peers are saying about Okta Workforce Identity vs. OneLogin by One Identity and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.