


Okta Platform and OneLogin compete in the identity management category. Okta Platform often has the upper hand due to its extensive feature set and strong integration capabilities.
Features: Okta Platform offers Single Sign-On (SSO), adaptive multi-factor authentication (MFA), and comprehensive lifecycle management, providing robust security and integration with a wide array of applications. OneLogin offers SSO, adaptive MFA, and smart access management, emphasizing ease of use and user-friendly integration, particularly for small to mid-sized businesses.
Room for Improvement: Okta Platform could improve by addressing downtime issues, pricing concerns for smaller businesses, and enhancing customer support response times. It may also benefit from improved integration with certain applications. OneLogin might improve by simplifying its initial setup, enhancing admin interfaces, and providing more detailed reporting features, alongside increasing flexibility for niche application integration.
Ease of Deployment and Customer Service: Okta Platform is broadly deployed in public and hybrid clouds, offering flexibility but sometimes facing customer service challenges. It is praised for support team availability post-deployment. OneLogin is known for its smooth deployment and effective customer service, providing quick technical support in similar environments.
Pricing and ROI: Okta Platform is perceived as delivering significant ROI through security enhancements and operational efficiencies, although it is considered costly for SMBs compared to competitors. OneLogin is seen as cost-effective with competitive pricing beneficial for mid-sized organizations, offering an affordable pricing model with transparent cost structures.
We were able to implement zero trust extremely quickly because of the platform and its ongoing developments, including Cisco Duo Network Gateway, which enabled that transition to zero trust extremely quickly.
Not having MFA means you cannot put a price tag on that because you will be hit with ransomware immediately.
The biggest return on investment was the ease of use for the end users to have that secondary authentication when logging into the critical systems.
Employee onboarding used to be a major pain point, but the automation Okta Platform provides for creating user accounts across various apps or SaaS tools has made our life much easier.
First, it improves the security authentication and authorization processes across the organization, securing applications with single sign-on and MFA.
We have our dashboard to log in via Okta Workforce Identity.
Teams spend far less time on password issues, access requests, and onboarding, often cutting IT tickets by 30 to 50 percent.
The full return on investment, including licensing, deployment, and training, was achieved within one month, making it significant.
From a security standpoint, ROI is also significant, as security breaches cost companies billions each year.
They got back to us quickly, were nice, and gave us what we needed.
I would rate their support 10 out of 10.
I would rate support for Cisco Duo a 10, as I have never had a negative experience.
By offering a system to set varying priority levels on support tickets, urgent issues could receive quicker attention, benefiting business continuity and customer satisfaction.
For Okta Platform, the customer service is seamless, and I am very satisfied with their assistance compared to other channels such as Microsoft's, which usually takes longer to resolve issues.
You can raise issues based on urgency using classifications such as P1, P2, P3, and P4, and you will receive a response within two hours for P1 and within four hours for P2.
I would rate the customer support a 10.
I have contacted support on a few occasions, mainly for advanced configuration guidance, troubleshooting provisioning issues, and clarifying documentation for complex integrations.
Whenever we've had questions or needed help with setup, their team responded quickly and really guided us step by step.
In my last contracting position, it was a large one for a major worldwide airline that had hundreds of thousands of devices that could use Cisco Duo, and it scaled very well.
You would not need many more engineers to manage Cisco Duo even if we scale up to 500 employees because it is so simple to manage.
Cisco Duo is scalable for organizational growth.
The scalability of Okta Platform is impressive, but its effectiveness relies on how integrations are designed, rate limits are handled, and day-to-day operations are managed.
It is secure, providing needed scalability without impacting performance.
Clients can scale their API access requests beyond default limits, which is adaptable according to requirements without impacting performance or deployment.
Role-based access controls, automated provisioning, and directory integration scale smoothly, allowing me to maintain consistent policies and workflows even as complexity increases.
It has strong technical capabilities designed to be horizontally scalable, easily supporting a large user base without the need for manual infrastructure upgrades.
Since it is a cloud-based IAM platform, scaling is much easier compared to traditional systems.
We have not had any Cisco Duo outages across all the companies I have worked for that utilize Cisco Duo.
The stability has been excellent.
I did not notice any downtime or crashes with Cisco Duo.
This ensures immediate action upon changes applied within Okta Platform, stabilizing operations in managing user accounts, identities, logins, and user profiles.
You do not need to think about performance with Okta Platform; it just works.
Okta Workforce Identity is a stable product.
Overall, OneLogin's stability gives me confidence that it can support my organization's current needs and scale as we grow.
There have been no major outages, and performance has been really consistent.
If OneLogin has an issue, users can suddenly lose access to multiple applications at the same time.
If you don't have internet access, you can't access your computer, only local access is available.
It lacks some dynamic identity management features compared to other products such as SailPoint.
Not only has the product been very good and we have done fewer support cases, but I think support overall has been very fast.
If there was a fingerprint option, then only the person who has already added their fingerprint on their mobile phone could access it.
If someone is a beginner with Okta Platform, the UI should be simplified, and the language used should make it easier for them to understand the concepts and what they are trying to do.
While they have a vast range of integrations out of the box available, if their PAM and IGA capabilities were more mature, then Okta Platform could be the single solution for everything, covering access management, privilege access management, and governance of identity.
More real-time alerts, such as when access fails or MFA is triggered, would help users understand issues faster.
Step-by-step tutorials and troubleshooting guides would help users resolve issues faster without needing to contact support.
The two major pain points are customer support needing improvement and the integration with third-party software needing to be more flexible.
The pricing is acceptable to them.
Their website lists $3 per month per user for the Essential license.
One of my customers recently received a billing statement charging 3,600 US dollars for 100 users for one year.
Despite the cost, it's cheaper than the potential financial loss from a security breach.
It is certainly not cheap, but the features that you get, the functionality that you get, and whatever use cases that you have, it definitely satisfies those.
The pricing per-user list drops when user counts rise and with multi-year commitments.
Overall, while there is an upfront investment, the return in terms of efficiency, security, and ease of management makes it a worthwhile investment.
The setup cost and licensing are also inexpensive because I don't have to spend a lot to access all these functionalities.
One practical challenge I have heard discussed across teams is that OneLogin's license cost is often only part of the overall investment.
From a management perspective, I appreciate that we can enroll or control devices on the back end for people who get a new phone and forget to handle Cisco Duo properly and need to add a new device.
Our company benefits from all those features of Cisco Duo with confidence, and we feel very secure with it in terms of authentication of our logins.
The benefit of having a complete passwordless environment in our organization is that it's gotten people away from using the sticky note under their keyboard - which is a huge problem.
One of its most valuable features is its easy integration with various applications through its extensive application directory, offering hundreds or thousands of applications ready to configure.
It offers around eight thousand five hundred out-of-the-box connectors, providing an edge over other tools.
For the end user, it is beneficial as they do not have to remember a password or keep the password on a post-it for different applications; they just authenticate once to access several services and service providers.
Another key feature is multi-factor authentication, especially its adaptive or risk-based authentication capabilities. This adds an extra layer of security by requiring additional verification based on login context, helping to prevent unauthorized access without overly impacting usability.
The integration of phishing-resistant device trust has made things easier and more secure for users, as it can detect malware attacks and prevent any unauthorized data attacks from fraudulent activities.
The best features are a seamless SSO experience, adaptive MFA, centralized access management, and a large number of pre-built integrations for SaaS applications.


| Company Size | Count |
|---|---|
| Small Business | 64 |
| Midsize Enterprise | 28 |
| Large Enterprise | 82 |
| Company Size | Count |
|---|---|
| Small Business | 53 |
| Midsize Enterprise | 27 |
| Large Enterprise | 65 |
| Company Size | Count |
|---|---|
| Small Business | 140 |
| Midsize Enterprise | 41 |
| Large Enterprise | 73 |
Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.
Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.
What are the key features of Cisco Duo?
Which benefits and ROI should users consider?
In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.
Okta Platform provides comprehensive identity and access management, featuring Active Directory Sync, user management, and app auto-provisioning. It ensures security through single sign-on and adaptive multi-factor authentication.
Okta Platform offers advanced integration capabilities, allowing seamless connection with in-house and cloud applications. Security features are robust, incorporating multi-factor authentication and SSO to prevent unauthorized access. Users benefit from its ease of use and the ability to integrate and manage numerous applications effectively. While generally praised, users note areas for improvement, such as high costs and complex setups. Better integrations with on-premises systems and third-party tools are desired along with enhanced error logging and reporting features.
What are Okta's key features?Companies across industries implement Okta to secure user authentication and streamline onboarding processes. It supports access management for both on-premises and cloud applications, synchronizing directories and facilitating SaaS services. Organizations benefit from reduced credential management complexity and improved IT infrastructure compliance.
OneLogin offers organizations a user-friendly platform for single sign-on, multifactor authentication, and seamless access management. It enhances security and streamlines processes, making it vital for application management.
Designed for ease of integration, OneLogin helps organizations efficiently manage access and improve cybersecurity through centralized application management. It simplifies onboarding and offboarding, enhancing remote work capabilities and offering robust user mapping. Users appreciate seamless integration and reliable logs. However, it could improve with enhanced technical support, more out-of-box connectors, and better customization options. Challenges with device management and system integrations have been noted, with legacy application support and infrastructure stability needing attention.
What are the key features of OneLogin?
What benefits can users expect?
Organizations employ OneLogin for single sign-on and identity management, connecting users to applications like CRM and Slack. It supports role-based access control and seamless cloud transition, integrating with Active Directory to enhance user management in industries demanding strong security and efficiency.
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