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Auth0 vs OneLogin by One Identity comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024
 

Categories and Ranking

Auth0
Ranking in Single Sign-On (SSO)
2nd
Ranking in Access Management
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
Customer Identity and Access Management (CIAM) (1st)
OneLogin by One Identity
Ranking in Single Sign-On (SSO)
9th
Ranking in Access Management
8th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
17
Ranking in other categories
User Provisioning Software (6th), Identity Management (IM) (12th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (9th)
 

Mindshare comparison

As of December 2024, in the Single Sign-On (SSO) category, the mindshare of Auth0 is 10.5%, down from 16.0% compared to the previous year. The mindshare of OneLogin by One Identity is 2.8%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Erik Aceiro - PeerSpot reviewer
An excellent solution for B2C connection between our customers with an easy setup
Today we use home basic authentication and authorization, and we would like to move away from cloud and use some kind of IDP to improve authentication and authorization for our customers. So, for example, we can use the social logging feature in Auth0 to improve the customer experience. The price modelling is a bit confusing on the site and can be costly. So if you use one measure like active user format, you need to talk to the support from Auth0 to check the price.
Ben Ruset - PeerSpot reviewer
Streamlines access management with top-notch support, and a user-friendly interface, making it a highly effective solution for businesses of all sizes
During my evaluation of various products, one standout feature of OneLogin that impressed me was their mobile app for authentication through push notifications. Unlike traditional methods involving rotating codes, the OneLogin app simplifies the process by sending a push notification asking if the login attempt is legitimate. If confirmed, the login proceeds seamlessly. The primary benefit is its user-friendly interface, making it particularly accessible for non-technical users. One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance. Their sales team has also been highly responsive and helpful in connecting me with necessary resources, although we haven't faced any major challenges.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"It has improved our organization by providing login authentication for a mobile app."
"The most valuable feature of the product is scalability."
"The most valuable feature is interface application integration, but we haven't fully used it yet. We'll need it in the future for a few potential clients."
"The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"It's super useful to have a single pane of glass when it comes to access management."
"One aspect I particularly appreciate is their exceptional customer support whenever I've needed assistance."
"Documentation."
"Ease of integration with AD."
"OneLogin is efficient."
"Once I made the OneLogin ID, it would essentially make user names and passwords for every application that we had."
"When it comes to access management, the solution's single pane of glass is extremely important. The single pane of glass for access management enables collaborative work between IT and security. We have access to certain applications that require device trust. Based on the role, we can access those applications through OneLogin Desktop."
"The solution allows the user to search logs based on a specific time."
 

Cons

"This is a costly solution and the price of it should be reduced."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"The price modelling is a bit confusing on the site and can be costly."
"If you’re not a developer, you need to spend time exploring more."
"The Management API could be improved so it's easier to get user information."
"Better documentation for Salesforce integration is suggested."
"I find it surprising that there is no access to a standard user profile."
"I find it surprising that there is no access to a standard user profile."
"OneLogin offers a Virtual LDAP feature that we utilize, although it differs slightly from traditional LDAP servers."
"To offboard, you have to manually click on this checklist, each of the checkmarks. It would actually be really nice if, for offboarding someone, you just click "offboard" and it automatically runs a script to do that."
"I would like better reporting from SmartFactor Authentication when a user is not able to sign in due to a new location, new IP, new device, et cetera."
"The tool must be made more robust."
"The solution keeps going down for many hours, which impacts the entire company. You can't access any applications. OneLogin Desktop has a huge problem where it locks your computers and you need to reset the whole computer, which is pretty insane."
"While I initially used OneLogin's desktop feature to extend SSO, I discontinued it two years ago due to limitations."
"They have downtime twice a year or once in six months. During the downtime, the SSO page did not come up. When users wanted to get to their email, they were redirected to the OneLogin page, but the page did not come up, and MFA and logins failed. It completely crippled us."
"having a RESTful implementation instead of RPC would have been more desirable."
 

Pricing and Cost Advice

"It is a relatively inexpensive product in the industry."
"There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."
"I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
"Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
"The pricing and licensing are reasonable. It is much cheaper than other products."
"The pricing for OneLogin seems to be okay. The pricing and licensing are affordable. If you'd consider OneLogin to be expensive, it's worth it."
"We were happy with the price we got when we signed up, but I don't know what will happen when the time comes to renew because it is a different company now. We haven't seen any pricing models or had that discussion yet. My renewal is a year and a half away. It's worth what we're paying for it. There's no way we could provide the level of service for cheaper or try to do the same in-house."
"Surprisingly expensive given the price of on-premise solutions."
"While I wish OneLogin's pricing was more affordable, their licensing model, which is based on per user, is acceptable."
"It was cheap in the beginning, and then it became very expensive. We were initially charged $2 per user per month, which was fine, but by the second year, they increased it to $5 per user. That became very expensive for us because we had about 1,500 users. At $2 per user, it comes out to be $3,000 a month, which is $36,000 a year. If we move to $5 per user, it comes out to be $7,500 a month. That made its cost so high. That is why we removed the product because the cost was high."
"The price of the licensing is fine."
"OneLogin's pricing, from the perspective of the education sector, seems quite reasonable for the value it delivers."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
7%
Comms Service Provider
6%
Computer Software Company
25%
Retailer
7%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
What needs improvement with Auth0?
There is no immediate need for improvement. However, better documentation for Salesforce integration is suggested. Multi-factor authentication could be considered for future research.
What needs improvement with OneLogin by One Identity?
There have been some outages over the years. The uptime has not been great recently, with some outages lasting six, seven, or eight hours. Improvement in the stability of the infrastructure would b...
What is your primary use case for OneLogin by One Identity?
We use OneLogin by One Identity to provide SAML authentication and single sign-on for all of our SaaS apps.
 

Also Known As

No data available
OneLogin, OneLogin Workforce Identity
 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
OneLogin has thousands of customers across multiple industries and from around the globe such as Uber, Airbnb, Noom, Petco, Sony, Lucky Brand, Tesco, Airbus, Japan Airlines, Aetna, Compass, Kaplan, Susan G. Komen, AAA and PennyMac.
Find out what your peers are saying about Auth0 vs. OneLogin by One Identity and other solutions. Updated: November 2024.
824,067 professionals have used our research since 2012.