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Auth0 pros and cons

Vendor: Auth0
4.2 out of 5
Badge Ranked 1
1,361 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Auth0 enhances organizational security and flexibility, providing robust authentication and authorization capabilities that support modern protocols like OIDC and OAuth 2.
It simplifies integration, allowing for seamless application with various codebases and facilitating secure server-side data processes without session persistence.
Auth0 supports compliance with regulatory standards, minimizing the need for companies to manage certifications independently.
The platform is adaptable, offering customization through authentication pipelines allowing for tailored security and user management processes.
Auth0 is scalable, supporting a growing number of users and adapting to company size and needs with ease.

CONS

Auth0 could improve its explanation on following an idiomatic approach beyond just validating JWT tokens.
The machine-to-machine authentication flow is not well documented and could be improved.
Auth0 pricing is seen as high and the pricing model could be clearer and more affordable.
The Management API could be made easier for retrieving user information.
Better documentation for Salesforce integration is suggested.
 

Auth0 Pros review quotes

SC
May 24, 2023
It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process.
JW
Aug 29, 2021
The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud.
reviewer1961013 - PeerSpot reviewer
Sep 4, 2024
If we had to develop our own and manage it, it would take years of development and maintenance. In those terms, it’s definitely beneficial.
Learn what your peers think about Auth0. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer810399 - PeerSpot reviewer
Nov 14, 2019
It has improved our organization by providing login authentication for a mobile app.
Erik Aceiro - PeerSpot reviewer
Dec 6, 2022
It is easily connected and easy to put our app in single sign-on.
SR
Jul 12, 2020
The most valuable feature is that it is simple to integrate, irrespective of your codebase.
it_user819 - PeerSpot reviewer
Oct 17, 2017
I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions).
Md. Keiuom Miah - PeerSpot reviewer
Nov 25, 2022
The most valuable feature is interface application integration, but we haven't fully used it yet. We'll need it in the future for a few potential clients.
Anees Shoukat - PeerSpot reviewer
Oct 30, 2024
It offers stronger security and flexibility with API keys, which are generated on runtime.
FH
Apr 3, 2024
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
 

Auth0 Cons review quotes

SC
May 24, 2023
When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience.
JW
Aug 29, 2021
There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that.
reviewer1961013 - PeerSpot reviewer
Sep 4, 2024
If you’re not a developer, you need to spend time exploring more.
Learn what your peers think about Auth0. Get advice and tips from experienced pros sharing their opinions. Updated: November 2024.
816,406 professionals have used our research since 2012.
reviewer810399 - PeerSpot reviewer
Nov 14, 2019
The product could use a more flexible administration structure
Erik Aceiro - PeerSpot reviewer
Dec 6, 2022
The price modelling is a bit confusing on the site and can be costly.
SR
Jul 12, 2020
This is a costly solution and the price of it should be reduced.
it_user819 - PeerSpot reviewer
Oct 17, 2017
I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token.
Md. Keiuom Miah - PeerSpot reviewer
Nov 25, 2022
The Management API could be improved so it's easier to get user information.
Anees Shoukat - PeerSpot reviewer
Oct 30, 2024
Better documentation for Salesforce integration is suggested.
FH
Apr 3, 2024
There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing.