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Auth0 vs Fortinet FortiAuthenticator comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024
 

Categories and Ranking

Auth0
Ranking in Single Sign-On (SSO)
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
Access Management (2nd), Customer Identity and Access Management (CIAM) (1st)
Fortinet FortiAuthenticator
Ranking in Single Sign-On (SSO)
6th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
57
Ranking in other categories
Authentication Systems (3rd), Identity Management (IM) (7th), Multi-Factor Authentication (MFA) (3rd)
 

Mindshare comparison

As of November 2024, in the Single Sign-On (SSO) category, the mindshare of Auth0 is 17.9%, down from 23.1% compared to the previous year. The mindshare of Fortinet FortiAuthenticator is 11.3%, up from 11.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Anees Shoukat - PeerSpot reviewer
Oct 30, 2024
Enhancing security and flexibility with runtime API keys
We use the solution for API security and management. We implement our solution with almost ten to fifteen vendors' APIs, like Salesforce and HubSpot.  It involves generating leads, invites, adding contacts, and opportunities, mostly challenging with Salesforce integration due to limited…
Rias_Majeed - PeerSpot reviewer
Jun 4, 2024
Once configured properly, it runs smoothly with minimal potential for misconfiguration and enhances security by providing two-factor authentication
Customer service and support are helpful, but in the last few years, I've found that the first-level support isn't able to understand the issue. They escalate to the tier-two level, who are able to resolve it. On the first level, it takes time. Maybe they have grown too big and aren't able to give each network the unique attention it deserves. We customize some implementations, and at that time, they're not able to help because the people supporting are new and not from the field. The training seems fine, but in practice, it's different. Their support is not that great anymore. A little arrogance is there. It doesn't qualify them very well if there's arrogance in their communication. They do not understand the issue. That's why you're coming back to support. For example, one issue I'm facing is when a person leaves the organization without handing over details. They'll send an email to that person, but that person is not available. How are you going to access this email? These are a few instances where we are finding it difficult, and they take more than a week or two to resolve some issues. Their support used to be very good, but now that they're on top, they're not as responsive at the first-level support.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is interface application integration, but we haven't fully used it yet. We'll need it in the future for a few potential clients."
"It has improved our organization by providing login authentication for a mobile app."
"The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform."
"The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform."
"If we had to develop our own and manage it, it would take years of development and maintenance. In those terms, it’s definitely beneficial."
"It has a lot of customization and out-of-the-box features."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"It supports identity federation, FSO and multi-tenancy."
"The solution's most valuable aspect is that it easy to install. The user experience is very good."
"The initial setup is very easy."
"The first valuable feature is being able to see everything on one platform. This includes logs and authentication failure."
"We have a perpetual license for 2FA."
"The ease of use is really nice. Using Authenticator, I've been able to actually work better on my authentication due to the fact that I have a single fabric to authenticate control from my firewall and on my access points. Authentication takes place from this area."
"Fortinet FortiAuthenticator is an easy-to-use solution."
"The product enables SSO."
"Valuable features include the robust SSO features, when you have more complicated authentication within an organization. We can mix AD, Radius, Portal, SSO Portals (Google, etc.), and build our own environment. It is very flexible."
 

Cons

"The Management API could be improved so it's easier to get user information."
"There are indeed areas where the product could improve. For instance, Okta offers various application configurations, enabling access management, which the tool could consider implementing."
"There could be easy integration with IoT devices for the product."
"The product could use a more flexible administration structure"
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"The product support for multi-tenancy could be improved."
"In the past, there was an issue with the multi-tenant where there wasn't the ability to manage them."
"The price modelling is a bit confusing on the site and can be costly."
"The GUI is on the older side but I'm sure that it will be upgraded soon. It works, but it looks a little dated."
"The customization capability of Fortinet FortiAuthenticator is not very flexible."
"The product must provide full support for third-party FIDO security keys."
"The technical support could be improved as some staff lacks the necessary knowledge to assist effectively."
"I would like to see more ways to authenticate, such as adding facial recognition to the two-factor, where you log into your phone or another device."
"FortiAuthenticator's interface could be better."
"There is room for improvement in stability and support."
"It would be helpful to receive a code by yourself for authentication instead of it registered to a phone."
 

Pricing and Cost Advice

"It is a relatively inexpensive product in the industry."
"I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
"There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."
"Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
"I rate the product price as two or three on a one-to-ten scale, where one is expensive, and ten is cheap."
"The product could be more competitively priced."
"The platform provides a user-based pricing model rather than a subscription pricing model."
"I rate the price of Fortinet FortiAuthenticator a three out of five."
"It costs more to license the high-availability option."
"The licensing structure is cost-effective for us compared to some of the other solutions that have recurring monthly costs."
"It is usually cheap. Without a license, you can use some basic features. You can buy a 20-year license and implement the solution once."
"I would rate the pricing a four out of ten, where one is cheap, and ten is expensive. It is not that costly. It is cheap, easy to manage, easy to install, and easy to configure."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
7%
Media Company
6%
Computer Software Company
19%
Government
8%
Financial Services Firm
8%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The pricing depends on the tier you are in. If you’re in enterprise support, there’s always someone who can support you. But if you’re in lower tiers or starter tiers, we have crossed that barrier ...
What needs improvement with Auth0?
Auth0 doesn’t have a great way of providing self-managed user management tools. If I have to provision my customers to manage their tenants, they don’t do it out of the box. We are wrapping a solut...
What is your experience regarding pricing and costs for Fortinet FortiAuthenticator?
The pricing is about three on a scale where ten is low. Pricing should be more flexible.
What needs improvement with Fortinet FortiAuthenticator?
FortiAuthenticator should integrate with other applications. I currently use Google Authenticator and Office Authenticator, and it would be better if FortiAuthenticator could be added to other appl...
 

Also Known As

No data available
FortiAuthenticator
 

Learn More

 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
Black Gold Regional Schools, Amadeus Hospitality, Jefferson County, Chunghwa Telecom, City of Boroondara, Dimension Data
Find out what your peers are saying about Auth0 vs. Fortinet FortiAuthenticator and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.