Ping Identity Platform and Auth0 are key players in the identity management category. Auth0 appears to have the upper hand due to its flexibility and stronger third-party integrations.
Features: Ping Identity Platform is known for robust security features, seamless single sign-on capabilities, and strong enterprise focus. Auth0 is favored for support for various third-party applications, powerful API functionalities, and a developer-friendly environment.
Room for Improvement: Ping Identity Platform needs better documentation and simpler configuration processes. Auth0 users note issues with pricing structures and occasional service interruptions but seem to have fewer critical problems overall.
Ease of Deployment and Customer Service: Ping Identity Platform requires substantial technical expertise for deployment, while Auth0 offers a simpler, more intuitive process. Both platforms provide reliable support, yet Auth0's responsiveness is generally rated higher.
Pricing and ROI: Ping Identity Platform comes with a higher initial setup cost and is noted for good ROI for large enterprises. Auth0's pricing is seen as high, but justified by its flexibility and comprehensive features.
Their support is excellent.
By default, the user profile does not contain the name, first name, or address, which I would expect.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
Auth0 is a comprehensive identity management solution that securely authenticates and authorizes users on different platforms and applications. It offers seamless integration, easy configuration, and reliable performance for managing identity and access. Users appreciate its flexibility, scalability, and support for multi-factor authentication.
With robust documentation and excellent customer service, Auth0 enables developers to efficiently implement authentication and authorization processes. Its valuable features include easy integration, robust security, seamless single sign-on, and customizable authentication options. Auth0 also enhances organizational operations and productivity by streamlining processes, improving collaboration and communication, reducing errors, and facilitating seamless integration with existing systems.
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