Symantec Siteminder and Auth0 are prominent products in the identity and access management category. Symantec Siteminder has the upper hand in security, while Auth0 is preferred for ease of use and advanced features.
Features: Symantec Siteminder users highlight strong security measures, policy-based access control, and reliable performance. Auth0 users value customizable authentication, seamless platform integration, and advanced feature flexibility.
Room for Improvement: Symantec Siteminder needs improvements in scalability, interface modernization, and streamlined configuration. Auth0 requires comprehensive documentation, faster customer support, and better user training resources.
Ease of Deployment and Customer Service: Symantec Siteminder's deployment is complex and time-consuming with mixed customer service feedback. Auth0 offers quicker deployment but needs better customer support and service reliability.
Pricing and ROI: Symantec Siteminder has a higher setup cost but delivers good ROI due to robust security. Auth0’s pricing is seen as higher, but users find value in its flexibility and advanced capabilities.
Their support is excellent.
The downsizing of Broadcom's support team is affecting our ability to get satisfactory support.
By default, the user profile does not contain the name, first name, or address, which I would expect.
We also need to consider the customization or development required for web authentication when using Active Directory.
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
The maintenance fee has increased, raising concerns about the overall cost to customers.
Broadcom has decreased their supporting group members.
The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform.
We can apply multi-factor authentication to our infrastructure, which helps cover web application authentication.
Auth0 is a comprehensive identity management solution that securely authenticates and authorizes users on different platforms and applications. It offers seamless integration, easy configuration, and reliable performance for managing identity and access. Users appreciate its flexibility, scalability, and support for multi-factor authentication.
With robust documentation and excellent customer service, Auth0 enables developers to efficiently implement authentication and authorization processes. Its valuable features include easy integration, robust security, seamless single sign-on, and customizable authentication options. Auth0 also enhances organizational operations and productivity by streamlining processes, improving collaboration and communication, reducing errors, and facilitating seamless integration with existing systems.
Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.
We monitor all Single Sign-On (SSO) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
