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Auth0 vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Auth0
Ranking in Single Sign-On (SSO)
4th
Ranking in Access Management
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
Customer Identity and Access Management (CIAM) (1st)
Symantec Siteminder
Ranking in Single Sign-On (SSO)
12th
Ranking in Access Management
11th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
73
Ranking in other categories
Web Access Management (1st)
 

Mindshare comparison

As of January 2025, in the Single Sign-On (SSO) category, the mindshare of Auth0 is 10.3%, down from 15.8% compared to the previous year. The mindshare of Symantec Siteminder is 1.8%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Serge Wautier - PeerSpot reviewer
Simplified integration with helpful support and decent pricing
Auth0 is used as an identity provider for our new SaaS platform to manage the identity of users Auth0 is cost-effective because it provides all the features we need, and it was very easy to integrate into our platform. The documentation is comprehensive, and their support team is highly helpful.…
Siva Chalamarla - PeerSpot reviewer
Good access control and SSO but needs modernization
The access control and the SSO are the two most valuable features. Siteminder allows users to authenticate once and gain access to multiple applications without needing to reauthenticate for each application separately. For example, if you access one application in one tab, you do not need to provide it again if you are trying to access the same application. The portal has different applications built into it. It's similar to Google. If you open Google and try to access the maps in that Google, you do not need to authenticate in maps. You just need to authenticate in the starting phase. Only a particular group of people have access. Our guys will give an error called access denied or unauthorized access. It depends on the application. It is pretty easy to learn.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"The valuable features are that it is extremely secure and that it's developer-friendly."
"The most valuable feature of the product is scalability."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"I simply use the JWT from the client on the server side to process requests and push updated profile data to a database/queue as needed and end the process without having to persist data in the web server (sessions)."
"The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform."
"It's a very powerful platform. It has the ability to do the usual stuff, according to modern protocols, like OIDC and OAuth 2. But the real benefit of using the platform comes from its flexibility to enhance it with rules and, now, with what they call authentication pipelines. That is the most significant feature, as it allows you to customize everything regarding the authentication and authorization process."
"It is pretty easy to learn."
"It is very scalable. We have a very large customer base: 75 million customers."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"It's agent-based. It's convenient to deploy and integrate."
"It is reliable."
"It's quite scalable."
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
"The single sign-on is the solution's most valuable feature"
 

Cons

"Better documentation for Salesforce integration is suggested."
"When they introduced the Organizations feature they did support different login screens per organization. However, they introduced a dependency between this feature and another called the New Universal Login Experience. The New Experience is a more lightweight login screen, but it is much less customizable. For example, today, we are able to fully customize our login screen and even control the background image according to the time of day. We have code to do that. But we are not able to write code anymore in the New Experience."
"The price modelling is a bit confusing on the site and can be costly."
"This is a costly solution and the price of it should be reduced."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"The Management API could be improved so it's easier to get user information."
"The product support for multi-tenancy could be improved."
"If you’re not a developer, you need to spend time exploring more."
"Better documentation. I went through some sessions on single sign-on for version 12.7."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"The maintenance cost has increased significantly, and we are concerned about this."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"The technical support could be better."
"To add more value to this solution it needs to be more user-friendly."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
 

Pricing and Cost Advice

"It is a relatively inexpensive product in the industry."
"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
"I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
"There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."
"Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
"I recommend conducting a PoC on every available product before choose one."
"The solution's pricing is competitive."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The licensing is fair for this solution."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"CA solutions are generally expensive but for the customer the ROI is big."
"The price is quite comparable to the other enterprise-level solutions in that market."
"The pricing is reasonable."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
8%
Comms Service Provider
6%
Financial Services Firm
35%
Insurance Company
12%
Manufacturing Company
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
What needs improvement with Auth0?
There is no immediate need for improvement. However, better documentation for Salesforce integration is suggested. Multi-factor authentication could be considered for future research.
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What is your experience regarding pricing and costs for Symantec Siteminder?
The maintenance fee has increased, raising concerns about the overall cost to customers.
What needs improvement with Symantec Siteminder?
The maintenance cost has increased significantly, and we are concerned about this. We also need to consider the customization or development required for web authentication when using Active Direct...
 

Also Known As

No data available
Single Sign-On, SiteMinder, CA SSO, Layer7 SiteMinder
 

Learn More

 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Auth0 vs. Symantec Siteminder and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.