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Auth0 vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024
 

Categories and Ranking

Auth0
Ranking in Single Sign-On (SSO)
2nd
Ranking in Access Management
2nd
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
17
Ranking in other categories
Customer Identity and Access Management (CIAM) (1st)
Symantec Siteminder
Ranking in Single Sign-On (SSO)
12th
Ranking in Access Management
12th
Average Rating
8.0
Reviews Sentiment
6.2
Number of Reviews
73
Ranking in other categories
Web Access Management (1st)
 

Mindshare comparison

As of December 2024, in the Single Sign-On (SSO) category, the mindshare of Auth0 is 10.5%, down from 16.0% compared to the previous year. The mindshare of Symantec Siteminder is 1.9%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Erik Aceiro - PeerSpot reviewer
An excellent solution for B2C connection between our customers with an easy setup
Today we use home basic authentication and authorization, and we would like to move away from cloud and use some kind of IDP to improve authentication and authorization for our customers. So, for example, we can use the social logging feature in Auth0 to improve the customer experience. The price modelling is a bit confusing on the site and can be costly. So if you use one measure like active user format, you need to talk to the support from Auth0 to check the price.
Siva Chalamarla - PeerSpot reviewer
Good access control and SSO but needs modernization
The access control and the SSO are the two most valuable features. Siteminder allows users to authenticate once and gain access to multiple applications without needing to reauthenticate for each application separately. For example, if you access one application in one tab, you do not need to provide it again if you are trying to access the same application. The portal has different applications built into it. It's similar to Google. If you open Google and try to access the maps in that Google, you do not need to authenticate in maps. You just need to authenticate in the starting phase. Only a particular group of people have access. Our guys will give an error called access denied or unauthorized access. It depends on the application. It is pretty easy to learn.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the product is scalability."
"The most valuable feature is that it is simple to integrate, irrespective of your codebase."
"The most important thing for me is compliance. Everything that they have developed in Auth0 is already certified by many regulators such as ISO. So, we do not need to take care of that. We have the shared responsibility model to share assets with other products we are using in the cloud."
"The most important feature for me was the ease of use, as it needed to be easy to integrate into my platform."
"It is easily connected and easy to put our app in single sign-on."
"It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users."
"It has a lot of customization and out-of-the-box features."
"It offers stronger security and flexibility with API keys, which are generated on runtime."
"The most valuable feature is that it meets the requirements of the customer. You have a lot of features in the product. Every product has them, but the question is, are these products going to meet the requirement of the customer?"
"Symantec Siteminder has simplified user access for our customers from user login to their web applications."
"It's agent-based. It's convenient to deploy and integrate."
"The Directory is secure. It's our user store, and it's important to keep our members safe. The product does well with that."
"All of our applications get a point, click, and you are in, while we increase security at the same time."
"Authentication & Authorization are important because all the sites need authentication for security purposes. That has been handled pretty well all these years with SSO."
"SAML is the best thing we're using right now because there is no need for creating an external account."
"I liked the debugging part. There are only two files (trace file and log file) that you need to look into while performing debugging, and the logs give you the exact info on where and what needs to be fixed."
 

Cons

"I find it surprising that there is no access to a standard user profile."
"The Management API could be improved so it's easier to get user information."
"There is a possibility to improve the machine-to-machine authentication flow. This part of Auth0 is not really well documented, and we could really gain some additional knowledge on that."
"The tool's price should be improved."
"I think they can do a better job in explaining what you're supposed to do next in order to correctly follow an idiomatic approach to using the solution beyond simply passing a JWT token to a server and having the server check then signature to validate the token."
"This is a costly solution and the price of it should be reduced."
"The product could use a more flexible administration structure"
"The product support for multi-tenancy could be improved."
"All the problems that we reported actually have never been resolved. We could not capture enough information for CA to be able to debug the problem."
"If the reporting feature can be integrated into SSO itself that will be an icing on the cake."
"We are finding some compatibility issues. We're still working with CA on them."
"Siteminder needs to improve its user experience."
"Some of the new protocols, like OAuth 2.0, could be improved."
"I think they need to integrate some of the newer types of authentication into the product. I'm not seeing the innovation when it comes to biometrics in the product."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
"The technical support could be better."
 

Pricing and Cost Advice

"There are different price levels: B2B, B2C, and enterprise. The basic plan is about $1,500 per month."
"It is a relatively inexpensive product in the industry."
"The tool is cheaper compared to competing solutions. Those alternatives tended to be more expensive. Consequently, Okta purchased it because it was considerably cheaper. The solution even offered some free services while still providing excellent functionality."
"Pricing of Auth0 is a pain point. Their pricing model is very confusing, at least for an enterprise. I don't like their pricing model. I think it's too aggressive. It's not very cheap for a service that only does authentication."
"I am pretty happy with the pricing model of Auth0. It is very clear for me. Considering our scale, the features that we are using, and additional features that we bought, we still find it great. If you split the costs for the whole year and calculate the number of people you needed to hire, it always comes out to be much lesser than what we would have spent on building our own solution."
"CA solutions are generally expensive but for the customer the ROI is big."
"The price is quite comparable to the other enterprise-level solutions in that market."
"The solution's pricing is competitive."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The pricing is reasonable."
"The licensing is fair for this solution."
"I recommend conducting a PoC on every available product before choose one."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
7%
Comms Service Provider
6%
Financial Services Firm
34%
Insurance Company
11%
Manufacturing Company
8%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Auth0?
It is very scalable because it provides a new environment for companies based on their number of users and other factors. The tool can take a lot of users.
What is your experience regarding pricing and costs for Auth0?
The cost of the solution itself was cost-effective enough that I didn't even need to compare it with EntraID.
What needs improvement with Auth0?
There is no immediate need for improvement. However, better documentation for Salesforce integration is suggested. Multi-factor authentication could be considered for future research.
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What is your experience regarding pricing and costs for Symantec Siteminder?
The maintenance fee has increased, raising concerns about the overall cost to customers.
What needs improvement with Symantec Siteminder?
The maintenance cost has increased significantly, and we are concerned about this. We also need to consider the customization or development required for web authentication when using Active Direct...
 

Also Known As

No data available
Single Sign-On, SiteMinder, CA SSO, Layer7 SiteMinder
 

Learn More

 

Overview

 

Sample Customers

1. Airbnb 2. Accenture 3. Adidas 4. Atlassian 5. Audi 6. Baidu 7. BlackRock 8. Cisco 9. CocaCola 10. Dell 11. eBay 12. FedEx 13. Fiat Chrysler 14. Ford 15. Google 16. Groupon 17. Hewlett Packard Enterprise 18. IBM 19. Intel 20. LinkedIn 21. Mastercard 22. Mercedes Benz23. Microsoft 24. Nike 25. Oracle 26. PayPal 27. Pinterest 28. Qualcomm 29. SAP 30. Spotify 31. Tesla 32. Toyota
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Auth0 vs. Symantec Siteminder and other solutions. Updated: November 2024.
824,053 professionals have used our research since 2012.