Try our new research platform with insights from 80,000+ expert users

Okta Workforce Identity vs Symantec Siteminder comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Okta Workforce Identity
Ranking in Single Sign-On (SSO)
3rd
Ranking in Access Management
2nd
Average Rating
8.6
Reviews Sentiment
7.2
Number of Reviews
65
Ranking in other categories
Authentication Systems (5th), Privileged Access Management (PAM) (6th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), ZTNA as a Service (10th)
Symantec Siteminder
Ranking in Single Sign-On (SSO)
12th
Ranking in Access Management
11th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
74
Ranking in other categories
Web Access Management (1st)
 

Mindshare comparison

As of April 2025, in the Single Sign-On (SSO) category, the mindshare of Okta Workforce Identity is 11.3%, up from 8.7% compared to the previous year. The mindshare of Symantec Siteminder is 2.9%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Single Sign-On (SSO)
 

Featured Reviews

Tor Nordhagen - PeerSpot reviewer
Extremely easy to work with, simple to set up, and reasonably priced
The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.
Muzi Lubisi - PeerSpot reviewer
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Workforce Identity offers a comprehensive access management solution with multi-factor authentication, total control, and features like app access management, identity governance, and administration tools such as certification and access request management. These are typically found in identity management solutions, but Okta integrates them seamlessly into its user interface."
"A solution that's easy to use, stable, and reliable."
"The solution's technical support is good."
"We can automate the process of adding users to Okta if they are activated in Active Directory, or if they are added to the database of applications or Active Directory in the last couple of days."
"The tool helps improve our security and productivity."
"It is a very stable solution."
"The feature that is most valuable to me is the automated user provisioning that we set up using Okta as a major part of that process."
"My total rating for Okta is ten out of ten."
"The single sign-on is the solution's most valuable feature"
"We almost never have outages nor see slowdowns."
"The most valuable feature is the integration with the Active Directory."
"The most valuable feature is the Federation part of Single Sign On, which is customizable and is easily integrated with any customer application or any third party application."
"It provides the breadth and the width to provide solutions for the different kinds of technologies which we have."
"IWA is an out-of-the-box feature. The SAML-based federation is standard for all tools. However, CA Single Sign-On has made the federation configuration way too simple and handy to set up and use."
"If you look at our organization, and really all financial institutions, we have a lot of legacy apps. So it really helps to get Single Sign-On."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
 

Cons

"They also have single sign-on (SSO). When we bought Okta Workforce Identity a year and a half ago, I was also looking at SSO, but not much documentation was available for SSO. The documentation for SSO should be a little more robust for somebody who is implementing it for the first time."
"Okta could improve by making their learning materials more user-friendly."
"SSO and MFA for improved end-user experience, and protection against password spray attacks, account password self-service."
"The solution’s policies are difficult to understand due to the policy methods. They use authentication. The solution’s workflow is also difficult and not very active. They need to have proper documentation on it. In the next release, I would like to see the workflows being more digestible."
"The high cost of the product is an area of concern where improvements are required."
"Application updates are lacking. Customer support needs to be improved."
"There are some issues with the interface that can be improved."
"The product is expensive compared to other tools."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"I would like to see a move towards the newer technologies, which is what we are doing right now. I think that's in the roadmap that's coming, in the 12.8 and 14 releases, but we would like to have it sooner than later."
"CA has reporting at the moment. With the reporting, every particular segmented product has a reporting engine. I would like to see centralized reporting for all of them together."
"We are finding some compatibility issues. We're still working with CA on them."
"The tech support has not been very good for us so we don't use them anymore. We have had some issues. Nobody is perfect."
"The initial setup was complex, painful. But that is to be expected of any new setup. When you're a big bank like us, any kind of migration to a new product is hard. I expect it to be painful, and it was painful. But it's not something that you can avoid."
"The support team could work on their response time and overall competence."
"The Federation part of CA Single Sign On, it's a bit complex to implement because it involves the SSL certificates, exchange of certificates, and lot of technical details. The documentation misses some important parts of this, so that's the reason it took some time for us to go live."
 

Pricing and Cost Advice

"The cost per user for this solution is really high and could be reduced."
"The price of this product could be lower."
"The pricing for Okta Workforce Identity could still be improved or made cheaper. It costs from 50 to 100 euros a year per user. Okta Workforce Identity has different packages you can choose from, and my previous company had all of them, particularly the full Okta suite."
"The product is expensive compared to other vendors."
"The solution is not the cheapest but not the most expensive. They are in the middle rating."
"The licensing is per user per month and includes full technical support."
"The solution’s pricing needs to be reasonable. You are dealing with a lot of components and the pricing is component-based."
"The product has a user-based license model."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"I recommend conducting a PoC on every available product before choose one."
"The solution's pricing is competitive."
"The licensing is fair for this solution."
"CA solutions are generally expensive but for the customer the ROI is big."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The pricing is reasonable."
"The price is quite comparable to the other enterprise-level solutions in that market."
report
Use our free recommendation engine to learn which Single Sign-On (SSO) solutions are best for your needs.
842,767 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
9%
Government
7%
Financial Services Firm
36%
Insurance Company
12%
Manufacturing Company
7%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Okta Workforce Identity?
Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...
What is your experience regarding pricing and costs for Okta Workforce Identity?
Pricing for Okta is reasonably not that much, however, I don't have access to the commercial aspect.
What needs improvement with Okta Workforce Identity?
Okta should have at least a local presense for countries that align with or comply with GDPR or data sovereignty, so there are no compliance or audit questions. There are integration issues with Of...
What do you like most about Symantec Siteminder?
It's agent-based. It's convenient to deploy and integrate.
What is your experience regarding pricing and costs for Symantec Siteminder?
When considering pricing, I have usually advised on the Microsoft solution, but compared to that, Symantec SiteMinder’s pricing is moderately priced. I would rate it a four on a scale where one is ...
What needs improvement with Symantec Siteminder?
I need to check the latest documentation, however, being able to expand or at least communicate with other identity providers to perform handshakes would be great. While I have some integration wit...
 

Also Known As

No data available
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Okta Workforce Identity vs. Symantec Siteminder and other solutions. Updated: February 2025.
842,767 professionals have used our research since 2012.