Symantec Siteminder and ForgeRock compete in identity management solutions. ForgeRock appears to have the upper hand in overall satisfaction due to its comprehensive features and customizability.
Features: Symantec Siteminder users value its strong authentication capabilities, policy management, and customer support. ForgeRock is appreciated for its flexibility, scalability, and wide range of integrations.
Room for Improvement: Symantec Siteminder needs a more modern architecture, improved reporting functionalities, and easier integration methods. ForgeRock requires better user documentation, a more intuitive configuration process, and enhancements in its user interface.
Ease of Deployment and Customer Service: Symantec Siteminder’s deployment is time-consuming but has highly rated customer service. ForgeRock has a complex deployment but offers excellent documentation and satisfactory customer service.
Pricing and ROI: Symantec Siteminder is more cost-effective for small to medium enterprises. ForgeRock has higher initial setup costs but offers better long-term ROI due to its advanced capabilities and scalability.
The downsizing of Broadcom's support team is affecting our ability to get satisfactory support.
We also need to consider the customization or development required for web authentication when using Active Directory.
The maintenance fee has increased, raising concerns about the overall cost to customers.
Broadcom has decreased their supporting group members.
We can apply multi-factor authentication to our infrastructure, which helps cover web application authentication.
ForgeRock is a comprehensive open-source identity and access management solution designed to meet the unique needs of your users and workforce. With ForgeRock you can orchestrate, manage, and secure the complete lifecycle of identities in any cloud or hybrid environment. ForgeRock allows you to set up bot detection, identity proofing, and risk-based authentication.
With ForgeRock, you can define access policies and automate the management of the identity lifecycle all from a central, easy to use, and graphical dashboard. ForgeRock Access Management allows you to build safe authentication using options like passwordless and usernameless logins, single sign-on, biometrics, contextual analytics, and behavioral authentication. When threats appear, you can swiftly change how your users access your most sensitive applications and provide users with secure access to the applications, systems, and resources they need on demand.
ForgeRock Benefits and Key Features
Reviews from Real Users
ForgeRock stands out among its competitors for a number of reasons. Two major ones are its robust identity and access tools and its being easy to manage and scale with one central dashboard.
PeerSpot users note the effectiveness of these features. A technology solutions leader at an outsourcing company writes, “We need it for multiple clients, multiple implementations. Not all of them are necessarily a multi-tenant solution. We need a very versatile solution that can do a lot of work, but from a single instance that we can centralize authentications and we don't duplicate the efforts and that's where ForgeRock seems to do better.”
Mohamed B., a cyber security consultant at a tech company, writes, "Their access management solution, OpenAM, is most valuable because it meets the needs of a lot of users. ForgeRock secured our system so that it is accessed only by authorized people, and it implemented the SSO."
Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.
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